Hotel – Sofitel Warsaw Victoria
Hotel Sofitel Hotel Sofitel

Hotel Sofitel Warsaw Victoria

4.5/5 3.431 opiniones
  • El hotel tiene WIFI Wifi/acceso a Internet
  • El hotel ofrece desayuno Desayuno
  • El hotel tiene bar Bar
  • El hotel tiene aparcamiento Parking
  • El hotel tiene restaurante Restaurante
  • El hotel tiene aire acondicionado en las habitaciones Aire acondicionado
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Mejor precio garantizado ¿Cómo funciona?
Desde
Desde 359.00 PLN Tarifa para no miembros
Desde 323.10 PLN Tarifa para socios Tarifa para socios, únete al hacer la reserva
10.00P
Hasta un {{amount}}% extra
Tarifa para socios, únete al hacer la reserva
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Servicios en el hotel y en las inmediaciones

Registro a partir de 14h00
Salida hasta 12h00

Servicios e información práctica

Servicios de pago
  • Registro en línea

    Registro en línea: Nuestro equipo preparará cuidadosamente tu llegada
    Salida rápida: Solo tienes que devolver la llave

  • Acceso inalámbrico en el hotel
  • Parking
    • Aparcamiento al aire libre con tarifa de 120 PLN por día (Servicios de pago)
    • Aparcamiento exterior público (Servicios de pago)
    • Aparcamiento en garaje con tarifa de 120 PLN por día (Servicios de pago)
    • Estacionamiento bien iluminado (Servicios de pago)
  • Accesibilidad para personas con movilidad reducida
    • Habs para pers con limit físicas
    • Acceso para sillas de ruedas
    • Inst para pers con limit físicas
  • Se permiten mascotas
  • Servicios para niños
    • Serv. de guardería a solicitud
    • Patio ext de recreo para niños (En las inmediaciones)
  • Aire acondicionado
    • Aire acondicionado
    • Control manual de temperatura
    • Aire acondicionado
  • Recepción abierta las 24 horas
  • Entrada antes de hora/salida tardía
    • AMPLIACIÓN DE LA HORA DE LLEGADA A LAS 08:00 (Servicios de pago)
    • AMPLIACIÓN DE LA HORA DE SALIDA A LAS 17:00 (Servicios de pago)
  • Lavado en seco / planchado
  • Cajero automático
  • Portero
  • Conserje

Ocio y actividades

  • Piscina interior con calefacción
  • Gimnasio
  • Bienestar
    • Masaje (Servicios de pago)
    • Sauna
  • Servicios para niños
    • Serv. de guardería a solicitud
    • Patio ext de recreo para niños (En las inmediaciones)

Restauración

  • Desayuno
  • 2 restaurante(s)
  • 1 bar(es)
  • Servicio de habitaciones
    • Comidas calientes
    • Aperitivos fríos
    • Horario de apertura: durante la semana 24 hours
    • Horario de apertura: fines de semana 24 hours

Servicios de negocios

  • 17 sala(s) de reuniones
  • Congresos/convenciones
    • Centro de congresos
    • Hotel para convenciones
Ver todos los servicios

Localización del hotel

Nuestras habitaciones

Este hotel cuenta con 366 confortables y elegantes habitaciones repartidas en cinco plantas y entre las que se incluyen 76 habitaciones Luxury y 33 suites. Nuestras habitaciones cuentan con televisor LCD, camas MyBed y acceso gratuito a Internet WIFI.

  • 366 habitaciones
  • 366 habitaciones para no fumadores
  • 3 habitaciones para personas con movilidad reducida
  • 4 habitaciones comunicadas
    • Aire acondicionado
    • Mapa de salida de emergencia
    • Radio en el baño
    • TV con control remoto
    • Radio en la habitación
    • Control manual de temperatura
    • Ducha
    • Secador de pelo en la recepción
Equipamiento de nuestras habitaciones

Nuestros restaurantes y bares

Ver todos nuestros restaurantes
Ver todos nuestros restaurantes y bares

Tus reuniones y eventos

4.6/5 Clasificación de AccorHotels 3.608 opiniones

Valoraciones de Sofitel Warsaw Victoria de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información
tripadvisor tripadvisor
4.5/5 Valoración de TripAdvisor 3.431 opiniones
Certificado de excelencia de TripAdvisor Certificado de excelencia 2018
Anónimo Negocios - 13/10/2018 Valoración certificada de AccorHotels
« Buena salvo el desayuno »

El servicio de sala des desayuno ha bajado mucho su calidad respecto a meses anteriores

En familia - 09/09/2018 Valoración certificada de TripAdvisor
« Hotel de referencia »

Hotel muy bien ubicado para visitar el Old_Town de VarsoviaModerno, buenas habitaciones.Actualmente están renovando algunas habitaciones por los que puede haber ruidos.El Check-in fue un poco lento. Muestran gran desconfianza ante el cliente. Teniendo la habitación pagada anticipadamente, si no dejas un depósito te cierran la nevera de la habitación con llave

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Guest, First of all, I wish to thank you for taking some of your valuable time to share your thoughts on your recent stay at the Sofitel Warsaw Victoria. Please accept our sincerest apologies for the inconveniences caused by the noisy construction, which took place during your stay with us. I truly regret to learn about your dissapointmen due to the service presented at the front desk. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However, we do ur best to provide the express check in and check out possibility and we really try to organize an easy check-in procedures to each and every Guest, I am truly sorry if it does not happened this time. Nevertheless, i am happy to read that you have also found some pleasant aspects of your stay, including the central location as well as the facilities and conditions of your room. Thank you once again for letting us know about your recent impression. Your feedback is valuable to us as we are constantly trying to enhance the quality of our service to deliver the best experience to our Guests. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Enrique Parejas - 03/09/2018 Valoración certificada de AccorHotels
« Puerta de entrad en Varsovia »

Todo estuvo muy bien, check-in rápido todo preparado. Pasteles en la habitación El hotel está cerca del centro histórico

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. F., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

María Parejas - 22/08/2018 Valoración certificada de AccorHotels
« Hotel correcto »

La experiencia fue bien. La habitación era correcta y el hotel también, aunque se ve un poco anticuado todo y tiene un olor característico de lugares antiguos y poco ventilados. La habitación estaba bien, correcta, sin lujos. El secador era muy pequeño y con poca potencia, el desagüe de la ducha demasiado lento (a veces se encharcaba), el aire acondicionado hacía ruido y había que tener cuidado con las sábanas para no sacarlas (en una ocasión al abrir la cama se vino también la sábana bajera y quedó al aire el colchón). Acabábamos de llegar de Cracovia donde habíamos estado en el hotel Puro de Kazimierz. Todo fue maravilloso allí. La diferencia con este hotel era abismal. Hotel moderno y nuevo, muy muy limpio y con unos servicios estupendos. Por ejemplo, además de tener un hervidor de agua y una cafetera en la habitación, tenían una máquina en el lobby para que el cliente tomase todas los cafés e infusiones que desease, totalmente gratis. En resumen, considero que el precio y las estrellas de su hotel son excesivos para las características actuales del mismo. Lo único verdaderamente positivo a destacar fue el desayuno, que era estupendo. Si tuviese que volver a reservar habitación en la cadena Accor hoteles me lo pensaría e intentaría buscar otras opciones. Muchas gracias por su atención.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mrs. B., First of all, I wish to thank you for sharing your thoughts following your recent stay with us at the Sofitel Warsaw Victoria. We take feedbacks very seriously as we aim to constantly improve the quality of our services to provide the most enjoyable and memorable stay to our Guests. I am very sorry to hear that you have encountered some technical difficulties with the noisy air conditioning system in your room, and I apologies for any inconvenient it has caused during you stay. I have passed along your feedback to the adequate department in order to assure that this situation does not occur in the future. Please accept our most sincere apologies if the standards of our hotel have not been to your expectations, and I truly hope that your stay with us has nonetheless been an enjoyable one. I wish to inform you that many of our rooms are currently being refurbished, and I can assure you that during your next stay with us you will be provided with a renovated room with a modern design that better suits your taste, to ensure your satisfaction and comfort. I am happy to read that you have also found some pleasant aspects of your stay, including the wide selection of Polish and international dishes. We strongly believe that it is primordial to provide our Guests with a diverse and healthy breakfast assortment for an exquisite start of the day, adapted for all types of food preferences and intolerances. I truly hope that your previous experience with us will not discourage you to visit our hotel again and that we will have the opportunity to provide you with the high quality of service and accommodation that represents Sofitel. Sincerely, Małgorzata Badełek Guest Relations Manager

Oscar Parejas - 13/08/2018 Valoración certificada de AccorHotels
« magnifica ubicacion, trato de personal y gastronomia »

Como siempre recibimos un upgrade de habitación. La calidad de la comida en el restaurante y el bar excepcional La atención del personal muy buena Lastima que estuviesen en obras, pero el horario de ruidos era aceptable

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. I am extremely glad that your recent stay with us was truly Magnificient, and the renovation process did not have an impact on your peaceful stay. Please be assured that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Esteban D. Familias - 06/08/2018 Valoración certificada de AccorHotels
« 3 dias en Varsovia »

Hotel muy bien situado, habitaciones comodas y con todos los detalles. Destacar el desayuno. El primer dia grupo de gente joven ruidosa en la planta, incluso con fiesta en la habitacion de al lado. Hasta las 2 AM no pudo la seguridad desmantelarla.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. Gutierrez, Thank you for choosing our hotel and taking the time to tell us about your experience at Sofitel Warsaw Victoria. I very much appreciate your comments regarding the well appointed room as well as our most convenient hotel location. I regret to read that your stay with us was not living up to your expectations referring to the noisiness coming from the neighbours. I would like to apologize that you did not have a a peaceful stay i our hotel. Please rest assured that during your next stay I will secure the comfort of your stay, and assign the room on the quiet part of the hotel. Despite the bad experience you had, i am happy to read that the overall was positive and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you once again for your concerns, and I am looking forward to welcome you to Sofitel Warsaw Victoria. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Isabel S. Familias - 04/08/2018 Valoración certificada de AccorHotels
« Satisfactoria »

Buena experiencia. Bien situado. Parking caro, nadie nos informó qu3 se podía aparcar fuera, al final fueron atentos. Desayuno mejorable. Camas muy cómodas pero faltan buenas almohadas. En general bien pero otros sofitekes han estado mejor. La vista de nuestras habitaciones mala. Lo mejor la puscina

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mrs. s. Calvo, On behalf of Sofitel Warsaw Victoria team, I would like to thank you for letting us know about your impressions at the recent stay in our hotel Sofitel Warsaw Victoria. I am pleased to read vivid memories about your stay with us. Indeed location of our hotel on the map of Warsaw is unique. It provides Guests with breathtaking view of Pilsudski Square and Opera House. Modern equipped and furnished, our rooms offer the best opportunity of comfortable stay. I truly regret that we could not provide with the view this time , due to the renovation process, which is taking place on the front side of the hotel. Please rest assured that during your next stay with us we will make such that your experience with us will be truly Magnificent. Regarding your suggestion about the uncomfortable pillow, I would like to take a chance and mention about our one of a kind program to personalize the pillows and bed for our Guests. We have MyBed concept, which includes pillow menu. Our Guest can choose which one suits their needs best. We will make a profile note to make sure during your next visit you sleep well on our personalized in MyBed programme pillow. I have noted your remarks about the parking cost and please be assured that our pricing point are constantly reviewed and we ensure that we are aligned with market rate. Nonetheless, your feedback is extremely valuable to us and we will be sharing it with our team who are always eager to hear from our Guests. I hope that this one point will not have an impact on our further cooperation and you will visit us again during your next stay in Warsaw. All in all, I am very thrilled that the overall of your stay was positive, we are looking forward to welcome you back while you visiting Warsaw either on business or leisure reason. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Bl Amigos - 17/07/2018 Valoración certificada de AccorHotels
« Buen hotel, bien situado »

Buen hotel, bien situado, buena calidad de wifi

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mrs. Beatriz We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Witold R. K. Negocios - 31/05/2018 Valoración certificada de AccorHotels
« Cordialidad y hospitalidad polacas »

como siempre he experimentado una cordial acogida, y he disfrutado de las comodidades del hotel.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Víctor M. P. G. Negocios - 31/05/2018 Valoración certificada de AccorHotels
« Excelente »

Confortable, amable, relajante: perfecto en todo, excepcional, todo un lujo y un privilegio

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

En solitario - 03/05/2018 Valoración certificada de TripAdvisor
« El mejor hotel de Varsovia »

Es un hotel que no decepciona eso sí mucho mejor reservar las habitaciones reformadas en las plantas superiores, se nota la diferencia y merece mucho la pena. La piscina espectacular y el gimnasio muy completo

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Guest, I very much appreciate the time you took to share your positive feedback with other TripAdvisor users. I was thriller to read that you had an amazing time with us and appreciated the hotel facilities. I was also pleased to learn that you found your renovated room well designed. I truly agree with your statement that our relaxing Spa area is one of the most recommended areas by our hotel Guest. Nothing can us happier than hearing your appreciation about the relaxing Spa with our famous mirrored ceiliing swimming pool. It is also worth to mentioning that our pool is one of the biggest indoor pools among Accor Hotels in Warsaw. In our Spa center there in a possibility not only to relax on the pool area, but we also afford 24 hours opened gym center, massage treatment and saunas. Please rest assured that it is encouraging for us to notice that our Guests are satisfied with our services as this is what we strive for every day. I already shared your feedback with the whole team Members, as I am sure that this motivate us the most to continue the effort we put in to exceed the Guests expectactions. On behalf of Sofitel’s team, I would like to thank you once again for choosing our hotel and letting us know about your exceptional experience we provided you. We will be honored to welcome you back very soon on next occasion of visiting Warsaw. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Javierdemadrid En solitario - 02/05/2018 Valoración certificada de AccorHotels
« Un buen hotel con un buen servicio y una ubicación estupenda »

Mejoró mis expectativas

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. N., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Victor M. Negocios - 28/04/2018 Valoración certificada de AccorHotels
« Perfecto »

La habitación era fantástica, me dieron un upgrade y hasta tenía unos pasteles en la habitación. El restaurante muy bien, el desayuno muy bien. No se puede poner ninguna pega

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. M. Garcia, We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Joan P. Amigos - 16/04/2018 Valoración certificada de AccorHotels
« Buen hotel cerca del centro »

Una habitación muy amplia con excelentes vistas. Muy acertado el obsequio de máquina de café

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. Joan, We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. Thank you for bringing all the mentioned concerns into our consideriation. Here at Sofitel, we strive to provide each and every Guest with an exceptional service, I truly regret that we failed you and your stay with us left a lot to be desired. Please rest assured that I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that you will give us a chance to better serve you on next occasion of visiting Warsaw. Sincerely, Małgorzata Badełek Guest Relatons Manager

Pedro Negocios - 08/12/2017 Valoración certificada de AccorHotels
« Para repetir »

Hotel confortable, con todas las comodidades necesarias para un viaje de negocios. Con una buena localización para poder visitar Varsovia o cenar algo por la noches.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. L., we very much appreciate your comments and rates regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. W are very glad that your stay in our hotel was pleasant and comfortable. I will share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Agnieszka Wojtalik Guest Relations Specialist

G. G. Parejas - 04/12/2017 Valoración certificada de AccorHotels
« Simplemente “Satisfecho” »

Buena localización, desayuno bien y personal correcto. Mobiliario viejo, decoración algo fes y baño anticuado - prefiero plato de ducha.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mrs. G. Ventura, thank you very much for choosing Sofitel Warsaw Victoria and taking your time to share your opinion with us. I am very glad to learn that our location and breakfast service met your expectations. Also, thank you very much for your kind words about our Team. Here at Sofitel, day by day we are doing our best to improve all the services we provide. Our Guests satisfaction is our priority. I regret to hear that our classic room was not enjoyable for you. I hope that for your next stay will have an opportunity to offer you one of our renovated rooms. One more time, thank you very much. We are looking forward to welcoming you soon again in Sofitel Warsaw Victoria. Your sincerely, Agnieszka Wojtalik Guest Relations Specialist

Toni Amigos - 22/11/2017 Valoración certificada de AccorHotels
« Comodidad y excelente servicio »

Calidad y comodidad de las habitaciones Amabilidad del personal Impecable atención en restauración

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Agnieszka Wojtalik Guest Relations Specialist

Anónimo Negocios - 19/11/2017 Valoración certificada de AccorHotels

Todo bien excepto el gimnasio

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. T., We very much appreciate your comments and rates regarding your stay at the Sofitel Warsaw Victoria. I am very glad to learn that your stay in our hotel was so pleasant. Day by day we are doing our best to improve the quality of the services we provide. Our Guests satisfaction is the most important for us. I am very sorry for any inconveniences that met you connected with our gym. Currently we carry on the renovation works to make this place more comfortable for our Guests. I hope that we will have an opportunity to host you soon in Sofitel Warsaw Victoria and you will experience the difference in our gym service. One more time, thank you for sharing your experience. We are looking forward to welcoming you again in Sofitel Warsaw Victoria. Your sincerely, Agnieszka Wojtalik Guest Relations Specialist

Pedro Negocios - 01/11/2017 Valoración certificada de AccorHotels
« Perfecto »

Todo a la altura de las expectativas

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive such a positive feedback. I am very glad to learn that all the services we provide met your expectations. For sure I will share your opinion with entire Team. One more time, thank you very much. I hope we will welcome you soon again in Sofitel Warsaw Victoria. Your sincerely, Agnieszka Wojtalik Guest Relations Specialist

Mariella B. Parejas - 29/10/2017 Valoración certificada de AccorHotels
« Excelente Hotel »

Hotel de 5 estrellas muy merecidas. La ubicación es perfecta. El trato al cliente es esmerada, atentos y cordiales. El hotel es moderno, su decoración es acogedora. La habitación es excelente, espaciosa, limpia, con todo lo necesario para una magnifica estancia. El desayuno de 10, no falta nada. Wifi, perfecto. Parking, piscina cubierta. Lo recomiendo ampliamente.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. I am very pleased to learn that you truly enjoyed your stay in our hotel. I would like to thank you for your lovely comments regarding our hotel facilities, especially the modern hotel design and friendly atmosphere provided by our hotel Ambassadors. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

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