Hotel Sofitel Warsaw Victoria 5 estrellas

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habitación 1

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Le Club AccorHotels

Gratis: conviértete en miembro

Cuando hago una reserva en este hotel:

  • Gano puntos Estatus y Recompensa

  • Puedo utilizar mis puntos Recompensa

  • Me beneficio de las ventajas

  • Puedo disfrutar de la tarifa para socios

Has alcanzado el límite de 6 hoteles favoritos. Debes eliminar un favorito si deseas añadir uno nuevo.

Extras del hotel

  • REUNIONES ADAPTADAS A SUS REQUISITOS EN PLENO CENTRO DE VARSOVIA

  • Relajación y actividad física de primer nivel

  • Una experiencia gourmet

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Servicios en el hotel y en las inmediaciones

Registro a partir de 14h00

Salida hasta 12h00

Servicios de pago

Servicios e información práctica
  • Registro en línea
  • Wifi/acceso a Internet
  • Parking
  • Accesibilidad para personas con movilidad reducida
  • Se admiten mascotas 95.00 PLN
  • Servicios para niños
  • Aire acondicionado
  • Recepción abierta las 24 horas
  • Entrada antes de hora/salida tardía
  • Lavandería
  • Cajero automático
  • Portero
  • Conserje
Ocio y actividades
  • Piscina interior con calefacción
  • Gimnasio
  • Bienestar
  • Servicios para niños
Restauración
  • Desayuno
  • 2 restaurante(s)
  • 1 bar(es)
  • Servicio de habitaciones
Servicios de negocios
  • 18 sala(s) de reuniones
  • Congresos/convenciones
  • Business corner
  • Servicio disponible fotocopia/impresión

Localización del hotel

Sofitel Warsaw Victoria

Krolewska 11
00-065
warsaw
poland

Registro a partir de 14h00

Salida hasta 12h00

  • AUTOBUS :   175 or 116 UNIWERSYTET BUS STATION

  • METRO :   ONE SWIETOKRZYSKA

  • En avión

    Lotnisko Okecie A 9 km /5,59 millas

  • En tren

    WARSZAWA CENTRALNA A 2 km /1,24 millas

GPS :52.240074, 21.013284

Nuestros alojamientos

Este hotel cuenta con 366 confortables y elegantes habitaciones repartidas en cinco plantas y entre las que se incluyen 76 habitaciones Luxury y 33 suites. Nuestras habitaciones cuentan con televisor LCD, camas MyBed y acceso gratuito a Internet WIFI.

Habitación Classic, 1 cama King size

  • Maximum number of people : x2
  • Surface area : Desde 27
  • Albornoz
  • Abrillantador de calzado
  • Teléfono de marcación directa(...)

Habitación Classic, 2 camas individuales

  • Maximum number of people : x2
  • Surface area : Desde 27
  • Albornoz
  • Abrillantador de calzado
  • Teléfono de marcación directa(...)

Habitación Superior con 1 cama King size, planta alta

  • Maximum number of people : x2
  • Surface area : Desde 27
  • Views : Orientada a la ciudad, Orientada al patio *

* En función de la disponibilidad del hotel

  • Albornoz
  • Aparatos para preparar café/té
  • Abrillantador de calzado
  • Teléfono
  • Teléfono de marcación directa(...)

Habitación Superior con 2 camas individuales, planta alta

  • Maximum number of people : x2
  • Surface area : Desde 27
  • Views : Orientada a la ciudad, Orientada al patio *

* En función de la disponibilidad del hotel

  • Albornoz
  • Aparatos para preparar café/té
  • Abrillantador de calzado
  • Teléfono
  • Teléfono de marcación directa(...)

Habitación Luxury, 1 cama King size, vistas a la plaza Pilsudski

  • Maximum number of people : x2
  • Surface area : Desde 27
  • Views : Vistas al casco histórico *

* En función de la disponibilidad del hotel

  • Albornoz
  • Aparatos para preparar café/té
  • Abrillantador de calzado
  • Teléfono
  • Teléfono de marcación directa(...)

Suite Junior, 1 cama King size, sala de estar independiente

  • Maximum number of people : x2
  • Surface area : Desde 40
  • Views : Orientada a la ciudad, Vistas al casco histórico *

* En función de la disponibilidad del hotel

  • Albornoz
  • Aparatos para preparar café/té
  • Abrillantador de calzado
  • Teléfono
  • Teléfono de marcación directa(...)

Suite Prestige con 1 cama King size, vistas a la plaza Pilsudski

  • Maximum number of people : x2
  • Surface area : Desde 55
  • Albornoz
  • Abrillantador de calzado
  • Teléfono de marcación directa(...)

Suite Ópera, 1 cama King size y cocina americana

  • Maximum number of people : x2
  • Surface area : Desde 83
  • Views : Orientada a la ciudad, Vistas al casco histórico *

* En función de la disponibilidad del hotel

  • Albornoz
  • Aparatos para preparar café/té
  • Abrillantador de calzado
  • Teléfono
  • Teléfono de marcación directa(...)

Suite Presidencial, 1 cama King size, sauna y jacuzzi

  • Maximum number of people : x2
  • Surface area : Desde 122
  • Views : Vistas al casco histórico *

* En función de la disponibilidad del hotel

  • Albornoz
  • Aparatos para preparar café/té
  • Abrillantador de calzado
  • Teléfono
  • Teléfono de marcación directa(...)

SUITE JUNIOR CLASSIC con 2 camas individuales

  • Maximum number of people : x2
  • Surface area : Desde 40
  • Views : Vistas al casco histórico, Orientada a la ciudad, Orientada al patio *

* En función de la disponibilidad del hotel

  • Albornoz
  • Aparatos para preparar café/té
  • Abrillantador de calzado
  • Teléfono
  • Teléfono de marcación directa(...)

Suite Junior Classic con una cama king size

  • Maximum number of people : x2
  • Surface area : Desde 40
  • Views : Vistas al parque, Orientada a la ciudad, Orientada al patio *

* En función de la disponibilidad del hotel

  • Albornoz
  • Aparatos para preparar café/té
  • Abrillantador de calzado
  • Teléfono
  • Teléfono de marcación directa(...)

Nuestros restaurantes y bares

LA BRASSERIE MODERNE

Tipo de cocina: Internacional

Nuestro restaurante, moderna interpretación de los tradicionales cafés y restaurantes franceses, sirve un suculento menú elaborado con ingredientes de temporada. En nuestra cocina abierta podrá contemplar cómo se elaboran sus platos preferidos.

Comida

12:00 - 16:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

16:00 - 23:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

KITCHEN GALLERY

Tipo de cocina: Internacional

Comience su día en nuestro acogedor restaurante, donde se sentirá como en casa con un desayuno tipo bufé con una amplia selección de platos polacos e internacionales y desayuno tipo brunch los domingos para mayor comodidad de las familias con niños.

Más información y reservas

Comida

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

VICTORIA LOUNGE

Photo non contractuelle / Strictly non binding

Nuestro vibrante bar goza de magníficas vistas a la Plaza Pilsudski y es el punto de encuentro perfecto para disfrutar con los amigos o celebrar una productiva reunión de negocios con una excelente carta de aperitivos y licores.

Comida

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Tus reuniones y eventos

Nuestras salas de reuniones

  • Número de salas de reuniones: 18

  • Tamaño máximo: 796 m²

  • Capacidad máxima: 700 personas

  • Aforo máximo para banquetes: 500 personas

Más información
Sala de reuniones de Sofitel Warsaw Victoria

Valoraciones de
Sofitel Warsaw Victoria de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de AccorHotels 4.6/5

4.718 opiniones

tripadvisor tripadvisor

Valoración de TripAdvisor 4.5/5

3.640 opiniones

Certificado de excelencia de TripAdvisor
Certificado de excelencia 2018

Semana Santa en Varsovia

Nota de Tripadvisor 4.5/5

Anna Maria S En pareja - 29/04/2019 Valoración certificada de TripAdvisor

Viaje relajante. El hotel espectacular, muy bien situado y con una vistas fantásticas a la bellísima plaza de enfrente. Restaurante, bar y desayuno excelentes. El personal muy amable. La habitación bien decorada y cuidada.

Magnífico

Nota de clientes de Avis 4.6/5

Miguel C. Familias - 24/04/2019 Valoración certificada de AccorHotels

Muy buena en todos los aspectos. A destacar la decoración de Pascua que le daba un hambiente muy sofisticados a las estancias, Hall, comedor desayuno etc.

Dear Mr. C. Gallardo, We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Semana Santa en Varsovia

Nota de clientes de Avis 4.6/5

Anna S. Parejas - 24/04/2019 Valoración certificada de AccorHotels

Nuestra estancia en el hotel fue totalmente satisfactoria, la ubicación perfecta, el personal amable y la habitación bien decorada y confortable. El desayuno muy completo y bueno. Tanto el Restaurante del hotel como el Bar me gustaron mucho también. La vista espléndida.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Confortable

Nota de clientes de Avis 4.6/5

Adolfo G. Negocios - 10/04/2019 Valoración certificada de AccorHotels

He ido tantas veces, en los ultimos 5 años, que me resulta mi casa en Varsovia

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

ESPERABA MAS DE UN SOFITEL

Nota de clientes de Avis 4.6/5

Fms Negocios - 09/03/2019 Valoración certificada de AccorHotels

1. Solicite un servicio de room service y tuve que pagar el servicio al instante en la habitacion ?, no me propusieron pagar en el check-out 2. En el check-in se me informo que mi habitacion no disponia de minibar (?) 3. En la primera noche no repusieron las capsulas de cafe y las amenities del baño, en la segunda noche tuve que dejar notas en mi habitacion para que los repusieran y asi lo hicieron (?). 4. Solo desayune un dia y tuve problemas con la empleada en la entrada porque no lo tenia pagado (?) 5 en el check-out no me pudieron entregar al momento la factura con el nombre de mi empresa, segun ellos porque la habitación se habia prepagado y solo el servicio de contabilidad del hotel puede realizar cambios (?). La factura corregida me llegó posteriormente por mail. DEMASIADAS INCIDENCIAS PARA UN HOTEL DE LA CATEGORIA DE SOFITEL

Dear Mr. M., I wish to thank you for taking the time to share the experience you have had at Sofiel Warsaw Victoria during your last stay. First and foremost please accept our apologies for the disorder due to the missing minibar in your room and all the challenges you have encountered during your stay with us. Please be advised that some our minibar in rooms not contain with the items if the Guest did not left the quarante upon the arrival time. Noteheless, our Ambassadors are always willing to fill in the minibar upon the Guest request, and I am very sorry if we failed you in this matter. Regarding the incident with the breakfast and the room service charges, I truly regret that you were bothered every time about the payment at the F&B outlets and this in fact has a negavite impact on your recent experience with us. I would like to ensure your that all of your mentioned remarks were addressed accordingly in order to prevent similar situation from arising in your future stays. Please be also assured that our main aim is to provide each and every hotel Guest with the "Magnifique" experience, and it is our failure to hear that we did not succeed. Again, our entire team including myself is very grateful for sharing your review, in this way we know what need to be improved to meet our Guest's expectations. Please let me know about your next planning, then I will make sure that your stay is much more pleasant than the previous one. I remain at your disposal. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Feeling at home

Nota de clientes de Avis 4.6/5

Carlos I. Negocios - 15/02/2019 Valoración certificada de AccorHotels

Como siempre, volver al Sofitel es toda una experiencia. Aunque vienes para negocios a Varsovia, siempre te hacen sentir como en casa.

Dear Mr. I. Granados, We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

cumpliendo expectativas

Nota de clientes de Avis 4.6/5

Xose Negocios - 06/12/2018 Valoración certificada de AccorHotels

bien, segun lo esperado

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

la mejor experiencia en Varsovia

Nota de clientes de Avis 4.6/5

Witold K. Negocios - 03/12/2018 Valoración certificada de AccorHotels

siempre me alojo en el Sofitel Victoria, entre otros motivos porque desde mi ventana puedo ver la plaza del Mariscal Pilsudski y la tumba del soldado desconocido. Además la atención que recibo es excelente, y todos los atributos que hacen que un hotel sea realmente una valiosa componente de una estadía de negocios o de turismo están dados.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

Comodidad en general

Nota de clientes de Avis 4.6/5

Javier Negocios - 14/11/2018 Valoración certificada de AccorHotels

Cómoda como siempre,

Dear Mr. V., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Comodidad y calidad

Nota de clientes de Avis 4.6/5

Cristina G. M. Parejas - 05/11/2018 Valoración certificada de AccorHotels

Nos alojamos dos noches en este hotel y nos encantó, la cama una maravilla, el servicio muy atento, y la comida del desayuno genial.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Hotel excelente

Nota de Tripadvisor 4.5/5

oriol c En pareja - 30/10/2018 Valoración certificada de TripAdvisor

Hotel excelente. Muy buenas habitaciones e instalaciones. Piscina magnífica. Trato muy amable y correcto. Desayuno abundante y variado. Céntrico, la Via Real està a 3 minutos andando. Volveríamos sin pensarlo.

Buena salvo el desayuno

Nota de clientes de Avis 4.6/5

Anónimo Negocios - 13/10/2018 Valoración certificada de AccorHotels

El servicio de sala des desayuno ha bajado mucho su calidad respecto a meses anteriores

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. First of all, I wish to thank you for sharing your thoughts following your recent stay with us at the Sofitel Warsaw Victoria. We take feedbacks very seriously as we aim to constantly improve the quality of our services to provide the most enjoyable and memorable stay to our Guests. I am very sorry to hear that you have encountered some difficulties during the breakfast, and please accept our apologies for any inconvenience we have caused you. I have passed along your feedback to the adequate department in order to assure that this situation does not occur in the future. I truly hope that your stay with us has nonetheless been an enjoyable one. On behalf of the entire Sofitel Warsaw Victoria team, I hope to have the chance to welcome you again soon in our hotel, to ensure that your next stay with us will fulfill your expectations. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Hotel de referencia

Nota de Tripadvisor 4.5/5

J Enrique A En familia - 09/09/2018 Valoración certificada de TripAdvisor

Hotel muy bien ubicado para visitar el Old_Town de VarsoviaModerno, buenas habitaciones.Actualmente están renovando algunas habitaciones por los que puede haber ruidos.El Check-in fue un poco lento. Muestran gran desconfianza ante el cliente. Teniendo la habitación pagada anticipadamente, si no dejas un depósito te cierran la nevera de la habitación con llave

Dear Guest, First of all, I wish to thank you for taking some of your valuable time to share your thoughts on your recent stay at the Sofitel Warsaw Victoria. Please accept our sincerest apologies for the inconveniences caused by the noisy construction, which took place during your stay with us. I truly regret to learn about your dissapointmen due to the service presented at the front desk. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However, we do ur best to provide the express check in and check out possibility and we really try to organize an easy check-in procedures to each and every Guest, I am truly sorry if it does not happened this time. Nevertheless, i am happy to read that you have also found some pleasant aspects of your stay, including the central location as well as the facilities and conditions of your room. Thank you once again for letting us know about your recent impression. Your feedback is valuable to us as we are constantly trying to enhance the quality of our service to deliver the best experience to our Guests. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Puerta de entrad en Varsovia

Nota de clientes de Avis 4.6/5

Enrique Parejas - 03/09/2018 Valoración certificada de AccorHotels

Todo estuvo muy bien, check-in rápido todo preparado. Pasteles en la habitación El hotel está cerca del centro histórico

Dear Mr. F., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Hotel correcto

Nota de clientes de Avis 4.6/5

María Parejas - 22/08/2018 Valoración certificada de AccorHotels

La experiencia fue bien. La habitación era correcta y el hotel también, aunque se ve un poco anticuado todo y tiene un olor característico de lugares antiguos y poco ventilados. La habitación estaba bien, correcta, sin lujos. El secador era muy pequeño y con poca potencia, el desagüe de la ducha demasiado lento (a veces se encharcaba), el aire acondicionado hacía ruido y había que tener cuidado con las sábanas para no sacarlas (en una ocasión al abrir la cama se vino también la sábana bajera y quedó al aire el colchón). Acabábamos de llegar de Cracovia donde habíamos estado en el hotel Puro de Kazimierz. Todo fue maravilloso allí. La diferencia con este hotel era abismal. Hotel moderno y nuevo, muy muy limpio y con unos servicios estupendos. Por ejemplo, además de tener un hervidor de agua y una cafetera en la habitación, tenían una máquina en el lobby para que el cliente tomase todas los cafés e infusiones que desease, totalmente gratis. En resumen, considero que el precio y las estrellas de su hotel son excesivos para las características actuales del mismo. Lo único verdaderamente positivo a destacar fue el desayuno, que era estupendo. Si tuviese que volver a reservar habitación en la cadena Accor hoteles me lo pensaría e intentaría buscar otras opciones. Muchas gracias por su atención.

Dear Mrs. B., First of all, I wish to thank you for sharing your thoughts following your recent stay with us at the Sofitel Warsaw Victoria. We take feedbacks very seriously as we aim to constantly improve the quality of our services to provide the most enjoyable and memorable stay to our Guests. I am very sorry to hear that you have encountered some technical difficulties with the noisy air conditioning system in your room, and I apologies for any inconvenient it has caused during you stay. I have passed along your feedback to the adequate department in order to assure that this situation does not occur in the future. Please accept our most sincere apologies if the standards of our hotel have not been to your expectations, and I truly hope that your stay with us has nonetheless been an enjoyable one. I wish to inform you that many of our rooms are currently being refurbished, and I can assure you that during your next stay with us you will be provided with a renovated room with a modern design that better suits your taste, to ensure your satisfaction and comfort. I am happy to read that you have also found some pleasant aspects of your stay, including the wide selection of Polish and international dishes. We strongly believe that it is primordial to provide our Guests with a diverse and healthy breakfast assortment for an exquisite start of the day, adapted for all types of food preferences and intolerances. I truly hope that your previous experience with us will not discourage you to visit our hotel again and that we will have the opportunity to provide you with the high quality of service and accommodation that represents Sofitel. Sincerely, Małgorzata Badełek Guest Relations Manager

magnifica ubicacion, trato de personal y gastronomia

Nota de clientes de Avis 4.6/5

Oscar Parejas - 13/08/2018 Valoración certificada de AccorHotels

Como siempre recibimos un upgrade de habitación. La calidad de la comida en el restaurante y el bar excepcional La atención del personal muy buena Lastima que estuviesen en obras, pero el horario de ruidos era aceptable

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. I am extremely glad that your recent stay with us was truly Magnificient, and the renovation process did not have an impact on your peaceful stay. Please be assured that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

3 dias en Varsovia

Nota de clientes de Avis 4.6/5

Esteban D. Familias - 06/08/2018 Valoración certificada de AccorHotels

Hotel muy bien situado, habitaciones comodas y con todos los detalles. Destacar el desayuno. El primer dia grupo de gente joven ruidosa en la planta, incluso con fiesta en la habitacion de al lado. Hasta las 2 AM no pudo la seguridad desmantelarla.

Dear Mr. Gutierrez, Thank you for choosing our hotel and taking the time to tell us about your experience at Sofitel Warsaw Victoria. I very much appreciate your comments regarding the well appointed room as well as our most convenient hotel location. I regret to read that your stay with us was not living up to your expectations referring to the noisiness coming from the neighbours. I would like to apologize that you did not have a a peaceful stay i our hotel. Please rest assured that during your next stay I will secure the comfort of your stay, and assign the room on the quiet part of the hotel. Despite the bad experience you had, i am happy to read that the overall was positive and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you once again for your concerns, and I am looking forward to welcome you to Sofitel Warsaw Victoria. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Satisfactoria

Nota de clientes de Avis 4.6/5

Isabel S. Familias - 04/08/2018 Valoración certificada de AccorHotels

Buena experiencia. Bien situado. Parking caro, nadie nos informó qu3 se podía aparcar fuera, al final fueron atentos. Desayuno mejorable. Camas muy cómodas pero faltan buenas almohadas. En general bien pero otros sofitekes han estado mejor. La vista de nuestras habitaciones mala. Lo mejor la puscina

Dear Mrs. s. Calvo, On behalf of Sofitel Warsaw Victoria team, I would like to thank you for letting us know about your impressions at the recent stay in our hotel Sofitel Warsaw Victoria. I am pleased to read vivid memories about your stay with us. Indeed location of our hotel on the map of Warsaw is unique. It provides Guests with breathtaking view of Pilsudski Square and Opera House. Modern equipped and furnished, our rooms offer the best opportunity of comfortable stay. I truly regret that we could not provide with the view this time , due to the renovation process, which is taking place on the front side of the hotel. Please rest assured that during your next stay with us we will make such that your experience with us will be truly Magnificent. Regarding your suggestion about the uncomfortable pillow, I would like to take a chance and mention about our one of a kind program to personalize the pillows and bed for our Guests. We have MyBed concept, which includes pillow menu. Our Guest can choose which one suits their needs best. We will make a profile note to make sure during your next visit you sleep well on our personalized in MyBed programme pillow. I have noted your remarks about the parking cost and please be assured that our pricing point are constantly reviewed and we ensure that we are aligned with market rate. Nonetheless, your feedback is extremely valuable to us and we will be sharing it with our team who are always eager to hear from our Guests. I hope that this one point will not have an impact on our further cooperation and you will visit us again during your next stay in Warsaw. All in all, I am very thrilled that the overall of your stay was positive, we are looking forward to welcome you back while you visiting Warsaw either on business or leisure reason. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Buen hotel, bien situado

Nota de clientes de Avis 4.6/5

Bl Amigos - 17/07/2018 Valoración certificada de AccorHotels

Buen hotel, bien situado, buena calidad de wifi

Dear Mrs. Beatriz We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Cordialidad y hospitalidad polacas

Nota de clientes de Avis 4.6/5

Witold R. K. Negocios - 31/05/2018 Valoración certificada de AccorHotels

como siempre he experimentado una cordial acogida, y he disfrutado de las comodidades del hotel.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager
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