Hotel Novotel Munich City 4 estrellas

Nota de Tripadvisor 4.0/5 3.193 opiniones
Novotel Munich City
Ver en un mapa
+ 23 Servicios
Reservar este hotel

habitación 1

Número de personas
Edad de los niños
Mejor precio garantizado ¿Cómo funciona?

Le Club AccorHotels

Gratis: conviértete en miembro

Cuando hago una reserva en este hotel:

  • Gano puntos Estatus y Recompensa

  • Puedo utilizar mis puntos Recompensa

  • Me beneficio de las ventajas

  • Puedo disfrutar de la tarifa para socios

Has alcanzado el límite de 6 hoteles favoritos. Debes eliminar un favorito si deseas añadir uno nuevo.

Extras del hotel

  • Céntrica ubicación en Múnich con excelentes enlaces al transporte público y el aeropuerto

  • Hotel con 307 habitaciones renovadas con televisores planos de 55 pulgadas y WIFI gratuito

  • Restaurante con especialidades de cocina internacional y aperitivos

  • Alquiler de bicicletas

  • Centro de conferencias con diseño conceptual "GREAT Meetings" by Novotel

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Servicios en el hotel y en las inmediaciones

Registro a partir de 15h00

Salida hasta 12h00

Servicios de pago

Servicios e información práctica
  • Registro en línea
  • Wifi/acceso a Internet
  • Parking
  • Accesibilidad para personas con movilidad reducida
  • Se admiten mascotas 15.00 EUR
  • Hotel 100% para no fumadores
  • Aire acondicionado
  • Idiomas hablados en el hotel
  • Recepción abierta las 24 horas
  • Entrada antes de hora/salida tardía
  • Lavandería
  • Cambio de moneda
Ocio y actividades
  • Piscina interior con calefacción
  • Gimnasio
  • Bienestar
  • Pista para trotar (En las inmediaciones)
Restauración
  • Desayuno
  • 1 restaurante(s)
  • 1 bar(es)
  • Servicio de habitaciones
Servicios de negocios
  • 9 sala(s) de reuniones
  • Business corner
  • Servicio disponible fotocopia/impresión

Localización del hotel

Novotel Munich City

Hochstrasse 11
Bayern
81669
munich
alemania

Registro a partir de 15h00

Salida hasta 12h00

  • BUS 17 :   BUS 17 AM GASTEIG

  • S1-S8 :   S1-S8 ROSENHEIMERPLATZ

  • TRAM 16 :   TRAM 16 AM GASTEIG

  • En avión

    MUC F.J. STRAUSS A 36 km /22,37 millas

  • En tren

    HAUPTBANHOF A 5 km /3 millas

  • En tren

    MUNICH/MUENCHEN A 5 km /3,11 millas

  • En tren

    OSTBAHNHOF A 1,5 km /0,93 millas

GPS :48.129516, 11.58865

En la actualidad, cerca de tu hotel

energy.transitions, exposición

De 15/02/2018 a 19/08/2019

A 422 m

Villa Stuck de Múnich, visita

De 01/01/2018 a 31/12/2019

A 1,5 km

Lenbachhaus en Múnich, visita

De 01/01/2018 a 31/12/2019

A 2,7 km

El Biergarten Augustiner Keller

De 01/01/2019 a 31/12/2019

A 3,1 km

Jardín inglés, paseo

De 01/01/2019 a 31/12/2019

A 3,6 km

El zoológico Hellabrunn de Múnich

De 01/01/2019 a 31/12/2019

A 4 km

Museo del rock de Múnich, visita

De 01/01/2011 a 31/12/2019

A 5,8 km

Museo BMW de Múnich, visita

De 01/01/2019 a 31/12/2019

A 5,9 km

Castillo de Nymphenburg, Múnich, Visita

De 01/01/2019 a 31/12/2019

A 7,8 km

Estadio Allianz Arena, Múnich, visita

De 01/01/2018 a 31/12/2019

A 10 km

Nuestros alojamientos

La habitación de Novotel, espaciosa y con un diseño contemporáneo perfectamente modulable, constituye un autentico espacio de vida y se adapta a todas las exigencias.

Habitación Standard con una cama doble

  • Maximum number of people : ‌2
  • Surface area : Desde 20
  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Set de café/té
  • Televisión por cable/satélite
  • Escritorio(...)

Habitación Standard con 2 camas individuales

  • Maximum number of people : ‌2
  • Surface area : Desde 20
  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Set de café/té
  • Televisión por cable/satélite
  • Escritorio(...)

Habitación Standard con una cama doble y sofá

  • Maximum number of people : ‌4
  • Surface area : Desde 20
  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Set de café/té
  • Televisión por cable/satélite
  • Escritorio(...)

Habitación Business de categoría superior con una cama doble

  • Maximum number of people : ‌2
  • Surface area : Desde 20
  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Set de café/té
  • Televisión por cable/satélite
  • Escritorio(...)

Habitación de categoría superior con una cama doble y sofá

  • Maximum number of people : ‌4
  • Surface area : Desde 35
  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Set de café/té
  • Televisión por cable/satélite
  • Escritorio(...)

Habitación MyRoom by Anne: Wanderlust

  • Maximum number of people : ‌2
  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Set de café/té
  • Televisión por cable/satélite
  • Escritorio(...)

Habitación MyRoom by Yvonne: una fantástica habitación inspirada en el bosque y la naturaleza

  • Maximum number of people : ‌2
  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Set de café/té
  • Televisión por cable/satélite
  • Escritorio(...)

Suite de categoría superior con una cama dobley sofá

  • Maximum number of people : ‌2
  • Surface area : Desde 70
  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Set de café/té
  • Televisión por cable/satélite
  • Escritorio(...)

Nuestros restaurantes y bares

THE FLAVE

Tipo de cocina: Internacional

En el restaurante THE FLAVE todo gira en torno al mercado de Múnich. Disfruta cada día de una variada selección de productos recién hechos. Tanto si deseas tomar un aperitivo como algo más suculento, los bollos de pan son perfectos a cualquier hora.

Comida

12:00 - 15:30

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

15:30 - 00:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

THE FLAVE

Photo non contractuelle / Strictly non binding

Tómate un descanso en el restaurante THE FLAVE, abierto hasta las 1:00 horas, o pasa la tarde disfrutando de una copa. No dejes de probar nuestras deliciosas variedades de pan para saciar tu apetito.

Comida

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Tus reuniones y eventos

Nuestras salas de reuniones

  • Número de salas de reuniones: 9

  • Tamaño máximo: 230 m²

  • Capacidad máxima: 195 personas

  • Aforo máximo para banquetes: 121 personas

Más información

Valoraciones de
Novotel Munich City de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de AccorHotels 4.4/5

8.167 opiniones

tripadvisor tripadvisor

Valoración de TripAdvisor 4.0/5

3.193 opiniones

Certificado de excelencia de TripAdvisor
Certificado de excelencia 2019

Muy buena

Nota de clientes de Avis 4.4/5

Antonio B. Familias - 10/07/2019 Valoración certificada de AccorHotels

Todo bien. Solo reseñar el wifi que no funcionaba bien en ninguno de los movilew

Dear Mr. T., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Gratificante

Nota de clientes de Avis 4.4/5

Begoña Familias - 10/07/2019 Valoración certificada de AccorHotels

La atención fue muy buena por parte de todo el personal, la habitación muy pequeña para alojar a 4 personas. El desayuno formidable y muy bien atendido.

Dear Ms. Vietes, Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
Nota de clientes de Avis 4.4/5

Anónimo Familias - 10/07/2019 Valoración certificada de AccorHotels

Todo correcto y bien

Dear Ms. T., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

perfecto

Nota de clientes de Avis 4.4/5

Patricia Familias - 10/07/2019 Valoración certificada de AccorHotels

todo excelente

Dear Mr. R., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great comment.. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

BUENA CALIDAD PERO ME DIERON UNA HABITACION PARA MINUSVALIDOS

Nota de clientes de Avis 4.4/5

Paco Negocios - 08/07/2019 Valoración certificada de AccorHotels

LA CALIDAD DE LA HABITACION ERA CORRECTA, PERO ESTABA ADAPTADA PARA MINUSVALIDOS, POR LO CUAL NO ME SENTÍA COMODO EN EL BAÑO POR EJEMPLO, SIN DUCHA NI BAÑERA, SIMPLEMENTE UN DESAGUE EN EL SUELO QUE ERA EL MISMO QUE DEL BAÑO.

Dear Mr. S., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City. We regret that your experience with the room did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Insatisfactoria

Nota de clientes de Avis 4.4/5

Perla G. Familias - 03/07/2019 Valoración certificada de AccorHotels

No hubo internet y nadie sesolvió

Dear Mr. S., I would like to offer my sincere apologies for the problems regarding the non-functioning Wi-Fi and our service. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Super, super, super

Nota de clientes de Avis 4.4/5

Montse Familias - 01/07/2019 Valoración certificada de AccorHotels

Estancia inmejorable! Habitación muy actual. Limpio, cuidado, acceso a wifi, cargadores a usb. Baños impecables! Hemos estado muy agusto! Repetiremos!

Dear Ms. V., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Buena estancia sin embargo mi hija perdió su pantalón de pijama

Nota de clientes de Avis 4.4/5

Luis A. L. C. Familias - 26/06/2019 Valoración certificada de AccorHotels

El hotel es muy bueno, la atención en recepción es excelente. La habitación es grande. Sin embargo el único problema que tuvimos fue que mi hija perdió el pantalón de su pijama y no apareció.

Dear Mr. Leal C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. I feel very bad for the inconveniences you had to deal with the missing pajamas of your dauther. But please rest assured, that we didn´t find ist. We hope to welcome you as our guest again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

un hotel funcional bien equipado muy agradable y acogedor

Nota de clientes de Avis 4.4/5

Rvg Amigos - 20/06/2019 Valoración certificada de AccorHotels

nos sentimos muy cómodos, bien atendidos en una zona muy tranquila cerca del centro de Munich. Muy buen servicio y limpieza.

Dear Mr. V., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Hotel muy tranquilo

Nota de clientes de Avis 4.4/5

Francisco Familias - 13/06/2019 Valoración certificada de AccorHotels

Sólo disfrutamos de alojamiento ,estuvimos muy cómodos y la insonorización es muy buena, quizás el baño sea algo pequeño. Lo que si me parece desproporcionado,es que sea obligatorio hacer un depósito de 50 eur. Por noche reservada, no me había pasado nunca , estuvimos 3noches 150 eur. De depósito,eso si al marchar lo recuperemos sin problemas.

Dear Mr. J., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Confortable y buen entrato de los profesionales del Hotel

Nota de clientes de Avis 4.4/5

Angel Parejas - 08/06/2019 Valoración certificada de AccorHotels

Durante mi estancia me sentí agusto y confortable, el trato del personal del Hotel excelente y disposición a ayudar inmejorable. La habitación acogedora y limpia. El desayuno excelente, así como el café.

Dear Mr. R., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast & the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Muy buena ubicacion y la comida deliciosa!

Nota de clientes de Avis 4.4/5

L.pulido Negocios - 03/06/2019 Valoración certificada de AccorHotels

Me senti muy comoda y el staff fue muy amable. Las habitaciones limpias y confortables. Super!

Dear Ms. P., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the lovely remarks on the Food and especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Excelente estadía

Nota de clientes de Avis 4.4/5

Ariel C. Parejas - 24/05/2019 Valoración certificada de AccorHotels

Todo muy bien no pongo 10 porque no estaba el spa y a el que nos mandaron dejaba mucho que desear. Excelente desayuno, camas y variedad de canales de TV . Muy buena la atención de Franck en recepción

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the big praise "Excelente estadía". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret that our in-house spa was not available due to renovations; please allow us to express our sincere apologies. Thank you again for sharing your experience - we hope your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

HOTEL ESPECTACULAR

Nota de clientes de Avis 4.4/5

Anónimo Negocios - 20/05/2019 Valoración certificada de AccorHotels

Excelente servicio, habitaciones muy cómodas, muy buena ubicación. La atención en todo sentido es espectacular. Definitivamente volveré al hotel cuando regrese a la ciudad.

Dear Ms T., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the room and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Muy buena.

Nota de clientes de Avis 4.4/5

Anónimo Parejas - 09/05/2019 Valoración certificada de AccorHotels

Muy buena. Mejoraría la calidad de las sabanas(muy duras).

Dear Mr. H., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our reservations department including the check-in/check-out procedures. Sorry to also learn that our restaurant service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Thank you for your effort to provide feedback for us, as we see it as a chance to act promptly on behalf of our valued guests. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Repetiremos

Nota de clientes de Avis 4.4/5

Elena Familias - 02/05/2019 Valoración certificada de AccorHotels

Nos encantó el hotel. Bien situado en zona tranquila pero con todo lo necesario alrededor. El personal del hotel muy amable. El desayuno estupendo, variado y abundante. La pequeña sala de juegos les encantó a los niños. Sin duda repetiremos

Dear Ms. D., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you and your family felt so comfortable with us and that you really enjoyed our breakfast and our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

COMODIDAD Y SATISFACCION

Nota de clientes de Avis 4.4/5

Armando F. Familias - 28/04/2019 Valoración certificada de AccorHotels

BUENA EXPERIENCIA..BUEN HOTEL PARA FAMILIAS

Dear Mr F. Mateu, We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the praise "BUENA EXPERIENCIA..BUEN HOTEL PARA FAMILIAS". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Correcto

Nota de clientes de Avis 4.4/5

Albert M. Familias - 22/04/2019 Valoración certificada de AccorHotels

Todo correcto excepte que la piscina estaba en obras y no la pudimos utilitzar ( sin aviso previo)

Dear Mr. M. Plana, Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I sincerely apologize for the closed pool and spa. Unfortunately, we recently had a blameless fire here - fortunately in the accident there were no casualties. I assure you that we will renovate the wellness area as soon as possible; and actually this should already have happened according to the commissioned company. Please accept my apologies for any inconveniences and discomfort caused. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
Nota de clientes de Avis 4.4/5

Luis Familias - 22/04/2019 Valoración certificada de AccorHotels

Buena atención por parte del personal, buena localización del hotel y buen desayuno. La pega es que hacia mucho calor en el hotel. En las habitaciones era muy difícil dormir debido al calor. El aire acondicionado estaba encendido todo el tiempo pero no enfriaba, y pensaba que era cosa de nuestra habitación pero en las habitaciones de nuestros amigos pasaba lo mismo. Teníamos que dormir con la ventana abierta. No me puedo imaginar como será en verano

Dear Mr. M., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Semana Santa en Munich

Nota de clientes de Avis 4.4/5

Jose Familias - 22/04/2019 Valoración certificada de AccorHotels

Unos días estupendos, un trato fantástico (sobre todo el personal de cafetería). Nos facilitaron mucha información (y hasta el billete para el tren) para las visitas y recomendaciones para cenar. La habitación muy tranquila y amplia, con todo lo necesario para disfrutar de estos días.

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the room and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager
Nuestras 20 valoraciones más recientes

En colaboración con TripAdvisor

Nuestros hoteles cercanos

Todos nuestros hoteles en munich