Hotel Novotel Luxembourg Kirchberg 4 estrellas

Nota de Tripadvisor 4.0/5 1.146 opiniones
Novotel Luxembourg Kirchberg
Ver en un mapa
+ 26 Servicios
Reservar este hotel

habitación 1

Número de personas
Edad de los niños
Mejor precio garantizado ¿Cómo funciona?

Le Club AccorHotels

Gratis: conviértete en miembro

Cuando hago una reserva en este hotel:

  • Gano puntos Estatus y Recompensa

  • Puedo utilizar mis puntos Recompensa

  • Me beneficio de las ventajas

  • Puedo disfrutar de la tarifa para socios

Has alcanzado el límite de 6 hoteles favoritos. Debes eliminar un favorito si deseas añadir uno nuevo.

Extras del hotel

  • Acceso gratuito a Internet WIFI. Espacio de trabajo ergonómico. Televisor LCD

  • Restaurante con especialidades de cocina informal moderna y dos terrazas al aire libre

  • Gimnasio de última generación y parque de juegos infantil para niños

  • Diez versátiles espacios de reuniones para eventos de éxito

  • A 20 minutos a pie del centro de la ciudad a través de varios parques

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Servicios en el hotel y en las inmediaciones

Registro a partir de 14h00

Salida hasta 12h00

Servicios de pago

Servicios e información práctica
  • Registro en línea
  • Wifi/acceso a Internet
  • Parking
  • Accesibilidad para personas con movilidad reducida
  • Se admiten mascotas 15.00 EUR
  • Servicios para niños
  • Hotel 100% para no fumadores
  • Aire acondicionado
  • Idiomas hablados en el hotel
  • Recepción abierta las 24 horas
  • AMPLIACIÓN DE LA HORA DE SALIDA HASTA LAS 17:00 HORAS
  • Unidad de carga para auto eléct
  • Lavandería
  • Boutique Gourmande
Restauración
  • Desayuno
  • 1 restaurante(s)
  • 1 bar(es)
  • Servicio de habitaciones
Ocio y actividades
  • Gimnasio
  • Servicios para niños
  • Campo de golf de 9 hoyos (En las inmediaciones)
  • Alquiler de bicicletas (En las inmediaciones)
Servicios de negocios
  • 10 sala(s) de reuniones
  • Hotel para convenciones
  • Área de internet (Macintosh)
  • Business corner
  • Servicio disponible fotocopia/impresión

Localización del hotel

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald
Quartier Européen Nord
Plateau de Kirchberg
L-2226
luxembourg
luxembourg

Registro a partir de 14h00

Salida hasta 12h00

  • BUSSES AT THE TRAIN STATION :   Eurobus Mudam SDC

  • TRAMWAY LUXEMBOURG :   T1 PHILHARMONIE

  • En avión

    LUXEMBOURG FINDEL A 7 km /4,35 millas

  • En coche

    EXIT 8 - KIRCHBERG A 3 km /1,86 millas

  • En tren

    LUXEMBOURG-VILLE A 5 km /3,11 millas

GPS :49.620998, 6.146072

Nuestros alojamientos

Disfrute de nuestra amplia suite Executive: 1 cama kingsize (180 x 210 cm), sofá cama para 2 personas, cafetera Nespresso, baño con bañera y ducha, bata y zapatillas y minibar gratuito.

Habitacion Superior con 1 cama queensize y Sofa

  • Maximum number of people : ‌4
  • Surface area : Desde 30
  • Internet inalámbrico en habitaciones
  • Aparatos para preparar café/té
  • Televisión por cable/satélite a color
  • Escritorio
  • Teléfono de marcación directa(...)

Habitación de categoría superior con 2 camas de matrimonio

  • Maximum number of people : ‌4
  • Surface area : Desde 30
  • Internet inalámbrico en habitaciones
  • Aparatos para preparar café/té
  • Televisión por cable/satélite a color
  • Escritorio
  • Teléfono de marcación directa(...)

Habitación Superior con 1 cama queensize

  • Maximum number of people : ‌2
  • Surface area : Desde 27
  • Internet inalámbrico en habitaciones
  • Aparatos para preparar café/té
  • Televisión por cable/satélite a color
  • Escritorio
  • Teléfono de marcación directa(...)

Habitación Executive con 1 cama de matrimonio y sofá

  • Maximum number of people : ‌4
  • Surface area : Desde 30
  • Internet inalámbrico en habitaciones
  • Aparatos para preparar café/té
  • Televisión por cable/satélite a color
  • Escritorio
  • Teléfono de marcación directa(...)

Suite Executive

  • Maximum number of people : ‌3
  • Surface area : Desde 60
  • Internet inalámbrico en habitaciones
  • Aparatos para preparar café/té
  • Televisión por cable/satélite a color
  • Escritorio
  • Teléfono de marcación directa(...)

Nuestros restaurantes y bares

N' BISTRO

Tipo de cocina: Bistro

En N'Bistro, cada día es un desfile de platos diferentes. Cada estación una nueva colección 100% casera servida en un entorno agradable rematado con un servicio amigable. En vearo disfrute de la comida o la cena en nuestra soleada terraza.

Comida

11:00 - 16:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

16:00 - 23:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

N'BISTRO

Photo non contractuelle / Strictly non binding

El equipo de N'Bistro le da la bienvenida a un entorno actual y afable. ¿Un bocado? Dese un antojo con los tentempiés 100% caseros. ¿Hincha de los deportes? Únase frente a la pantalla gigante. Cuando empieza el estío dese un respiro en la terraza

Comida

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Tus reuniones y eventos

Nuestras salas de reuniones

  • Número de salas de reuniones: 10

  • Tamaño máximo: 276 m²

  • Capacidad máxima: 300 personas

  • Aforo máximo para banquetes: 210 personas

Más información

Valoraciones de
Novotel Luxembourg Kirchberg de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de AccorHotels 4.3/5

7.637 opiniones

tripadvisor tripadvisor

Valoración de TripAdvisor 4.0/5

1.146 opiniones

Certificado de excelencia de TripAdvisor
Certificado de excelencia 2019

Un excelente hotel, personal muy amable. Bien ubicado.

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 01/07/2019 Valoración certificada de AccorHotels

La calidad del hotel contribuyó mucho a hacer más agradable mi estancia en Luxemburgo. A destacar también la amabilidad del personal, la limpieza, el desayuno y la ubicación.

Dear guest, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience I was glad to know your comment and your encouraging notation. We are delighted you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day, and we are pleased to read that our location and high standards were ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. We truly value all feedback from our guests, because it gives us the opportunity to continually improve the quality of our services; thank you for sharing it. We hope to see you again in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Excelente hotel

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 26/05/2019 Valoración certificada de AccorHotels

El hotel es bueno, con buenos servicios y excelente ubicación. Personal eficiente y amable. Si me es posible, volveré en futuros viajes a Luxemburgo. Unicamente les sugeriría que dieran a los clientes una factura o documento en el momento de la llegada por el importe del depósito que hay que realizar, adicional al importe de la habitación. Aclaro que no he tenido problemas con la factura final cargada en la tarjeta de crédito que se correspondió con el precio de la habitación.

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was pleased to acknowledge the positive notation that you attribute to our hotel. I was glad to read that you appreciated the friendliness of our team and that you will come back for future stays. Be assured that I did share your kind review with all the team and particularly with our Front Office Manager and she noted your preference regarding the deposit. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. Looking forward to welcoming you soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Muy buen hotel de negocios

Nota de clientes de Avis 4.3/5

Nicolas Negocios - 20/05/2019 Valoración certificada de AccorHotels

Excelente atención en el mesón. Habitación espaciosa. Lo único que es importante mencionar es que pese a ser una habitación “Non Smoking” el baño tenia mucho aroma a humo de cigarrillo.

Dear Nicolas, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was pleased to acknowledge your positive grade and to read that you appreciated the spaciousness of your bedroom. Be assured that we are a non-smocking hotel. Please accept my sincerest apologies for the smell. Do not hesitate to contact the reception desk in this kind of situation; they will do their best for proving you a better experience. I did share your review with all the team so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our services, so thank you again for sharing it. We look forward to welcoming you again, dear Nicolas at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Hotel Cómodo y limpio cercano a buena locomoción .

Nota de clientes de Avis 4.3/5

Anne Negocios - 11/04/2019 Valoración certificada de AccorHotels

Buena experiencia ,camas cómodas ,habitaciones tranquilas y silenciosas.

Dear Anne, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you had a good experience and qualified your room as comfortable and quiet. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Brillante

Nota de clientes de Avis 4.3/5

Anónimo Familias - 03/04/2019 Valoración certificada de AccorHotels

Muy buena personas

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you qualified your stay as sparkly and found our team very good. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

extremadamente buena

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 18/03/2019 Valoración certificada de AccorHotels

Corta, pero servicio impecable, recepción y bistrot

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was delighted to acknowledge your positive grade and your comment. I was pleased to read that you enjoyed your time with us and your experience at N’Bistro. With pleasure I did share your kind review with all the team and did congratulated them for their contribution in helping to satisfy you. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. Looking forward to welcoming you back soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Nota de clientes de Avis 4.3/5

David S. M. Negocios - 05/03/2019 Valoración certificada de AccorHotels

Ha sido una experiencia muy agradable. El servicio fue muy atento durante toda mi estancia y destaco especialmente el servicio de desayuno que considero muy completo.

Dear David, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was pleased to acknowledge your comment and the positive grade that you allocate to our hotel. I was delighted to read that you enjoyed our breakfast buffet. I gladly informed our team about your kind review and congratulated them to put our guest service on the next level. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. Looking forward to welcoming you soon, dear David at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Todo acorde a lo esperado t

Nota de clientes de Avis 4.3/5

Anónimo Familias - 25/02/2019 Valoración certificada de AccorHotels

Bien. Quizá eché en falta toallas.

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was glad to know your positive grade and to read that your stay meet all your expectations. I did share your kind feedback with all the team so they learned that their work was deeply appreciated. For your next stay with us, if you need additional towels or any help, do not hesitate to contact our team, they will be glad to help you. It is always pleasure for us to have a feedback from our clients, so thank you again. Looking forward to welcoming you soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Experiencia no agradable

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 03/02/2019 Valoración certificada de AccorHotels

Se rompio la caldera no hubo agua caliente Desayuno muy proble Habitación fria Cama incomoda

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge your feedback and the notation that you allocate to our hotel. Be assured that I have shared your review with all the team and particularly with our Chef regarding the breakfast. I’m deeply sorry that your experience did not meet all your expectation. Above all, please accept my sincerest apologize for the inconvenience that you have encountered. In fact, due to a technical disruption, we were not able to provide you hot water and heating. For your future stay, I invite you to contact me directly at the following email address: h1…, I will personally take care of your booking and will make a gesture of goodwill. At Novotel Luxembourg Kirchberg, everyday we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Imposible el descanso

Nota de clientes de Avis 4.3/5

Raul R. Negocios - 26/01/2019 Valoración certificada de AccorHotels

Imposible descansar cuando te dan una habitación con una ventana que da a una obra a 10 metros y que comienzan a trabar a las 7 de la mañana, incluyendo el sábado. Y que no avisen de éstas circunstancias al hacer la reserva, es inaceptable

Dear Paul, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge the notation and comment that you attribute to our establishment. Be assured that I have shared your review with all the staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Regarding the noise caused by the works, I’m deeply sorry for the inconvenience that you have encountered. Pleased know that these perturbations are just temporary and beyond our control. If you have the chance to come back to Luxembourg, we really hope you will give us the opportunity to better serve you. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Nota de clientes de Avis 4.3/5

Anónimo Negocios - 24/01/2019 Valoración certificada de AccorHotels

Hacía frío en la habitación.

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation that you attribute to our hotel. Be assured that I have shared it with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Concerning your comment about the temperature in your room, please allow me to express my sincerest apologies. Please note that I have shared it with our Maintenance Manager, so he will take the appropriate measure to prevent future occurrence. Once again I am sorry for inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Primer viaje al extranjero

Nota de clientes de Avis 4.3/5

Marina L. P. Amigos - 07/01/2019 Valoración certificada de AccorHotels

Totalmente satisfactoria. Habitación confortable en calidad - precio. Es de agradecer que en la recepción hubiese una chica que hablase español y nos ofreciese así todas las indicaciones necesarias para hacer de nuestro viaje una estancia agradable y placentera. También muy positivo el hecho de que diariamente te hiciesen la habitación y te repusiesen los cafés y agua del minibar a coste 0. Por último nos dejaron hacer el check-out dos horas más tarde de lo habitual ( a las 14:00h) ya que teníamos que coger un vuelo a las 17:00h y es un punto a favor del hotel para evitar así las horas muertas en una ciudad tan fría como Luxemburgo.

Dear Madam, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found our staff friendly an helpful. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. A feedback like yours is for us our greatest rewards. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Muy buena

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 04/01/2019 Valoración certificada de AccorHotels

Todo muy correcto

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you had a very good stay in our establishment. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Concerning your comment about the fresh orange juice and the boiling eggs, please allow me to express my sincerest apologies. Please know that I have shared your comment to our Kitchen Chef and Restaurant Manager, so they can take the appropriate measures to prevent future occurrence. Once again I am sorry for the inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com
Nota de clientes de Avis 4.3/5

Anónimo Negocios - 15/12/2018 Valoración certificada de AccorHotels

Muy agradable

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that your enjoyed your stay and qualified it as very nice. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Comodidad y buena ubicación

Nota de clientes de Avis 4.3/5

Fernando P. Negocios - 10/12/2018 Valoración certificada de AccorHotels

El hotel está muy bien ubicado, cerca del transporte y en un sitio seguro. El personal del hotel es muy amable y generan un ambiente de calidez, están siempre dispuestos a auxiliarte en lo que necesitas y con gran actitud de servicio. La habitación me resulto muy cómoda y pude descansar satisfactoriamente, en general todo estaba limpio y en buen estado. Muchas gracias por su buena atención.

Dear Fernando, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found our staff very friendly. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com
Nota de clientes de Avis 4.3/5

Anónimo Negocios - 09/12/2018 Valoración certificada de AccorHotels

La cama muy incomoda. Dolor de espalda desde el primer día

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, sorry for the inconvenience. I did acknowledge the notation and comment that you attribute to our hotel. Be assured that I have shared your comment with the all the team. Regarding your comment about your bed, please allow me to express my sincerest apologies. Please know that we are planning to change our mattress in a near future. Once again I am sorry for the inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Una muy agradable estadia

Nota de clientes de Avis 4.3/5

Juan J. P. E. Negocios - 06/12/2018 Valoración certificada de AccorHotels

Todo funciono bien, el restaurante es bueno y la calidad de las habitaciones tambien. El personal es amable y soluciona lis problemas.

Dear Juan, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found our staff friendly. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Un desastre

Nota de clientes de Avis 4.3/5

Pablo F. Parejas - 17/11/2018 Valoración certificada de AccorHotels

Estaban alojados en el hotel un grupo de estudiantes que no me dejaron dormir. Parecía un motel de carretera en lugar de un 4 estrellas de más de 200€ la noche

Dear Pablo, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did perceive the notation and comment that you allocate to our establishment. I’m deeply sorry that your experience did not meet all your expectations. If you want and if you have time, you can contact me at the following email address: h1…, I would like to know more about your experience. I did share your review with all the team so they are aware of their areas of improvement. Please know that my colleague already informed me that she offered 2000 points this morning on your LCAH Card. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. If you have the chance to come back to Luxembourg, we really hope you will give us the opportunity to better serve you. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Buen hotel

Nota de clientes de Avis 4.3/5

Marta Familias - 06/11/2018 Valoración certificada de AccorHotels

Hotel muy ágil en recepción, buenas instalaciones. La habitación muy escasa de mobiliario, para pasar varios días es necesario cajones y armario. El baño no está bien aislado y salen los olores a la habitación. El servicio de habitaciones y restaurante del hotel de precio desorbitado. Bien comunicado

Dear Marta, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge the notation and comment that you attribute to our hotel. I’m deeply sorry that you experience did not meet all your expectations. Be assured that I have shared your review with all the team and that I congratulated the Front Office Team. Concerning your feedback regarding the bathroom please know that I have informed our Maintenance Manager so he will take care of it, thank you for mentioning it. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We really hope to welcoming you soon, dear Marta at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Muy buen hotel

Nota de clientes de Avis 4.3/5

David Familias - 17/08/2018 Valoración certificada de AccorHotels

Buena y agradable

Dear David, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and qualified if as very good. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com
Nuestras 20 valoraciones más recientes

En colaboración con TripAdvisor

Nuestros hoteles cercanos

Todos nuestros hoteles en luxembourg