Hotel – Novotel Luxembourg Kirchberg
Hotel Novotel Hotel Novotel

Hotel Novotel Luxembourg Kirchberg

4.0/5 1.101 opiniones
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  • El hotel tiene WIFI Wifi/acceso a Internet
  • El hotel ofrece desayuno Desayuno
  • El hotel tiene bar Bar
  • El hotel tiene aparcamiento Parking
  • El hotel tiene restaurante Restaurante
  • El hotel tiene aire acondicionado en las habitaciones Aire acondicionado
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Mejor precio garantizado ¿Cómo funciona?
Desde
Desde 99.00 EUR Tarifa para no miembros
Desde 94.05 EUR Tarifa para socios Tarifa para socios, únete al hacer la reserva
5.00P
Hasta un {{amount}}% extra
Tarifa para socios, únete al hacer la reserva
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Servicios en el hotel y en las inmediaciones

Registro a partir de 14h00
Salida hasta 12h00

Servicios e información práctica

Servicios de pago
  • Registro en línea

    Registro en línea: Nuestro equipo preparará cuidadosamente tu llegada
    Salida rápida: Solo tienes que devolver la llave

  • Wifi/acceso a Internet
    • Acceso inalámbrico en el hotel
    • Internet de alta velocidad
    • Conexión inalámbrica en las zonas comunes
    • Acceso inalámbrico en la habitación
    • Acceso WiFi
    • La tecnología de fibra óptica ofrece una conexión a Internet de máxima velocidad.
  • Parking
    • Estacionamiento exterior privado (Servicios de pago)
    • Aparcamiento exterior público (Servicios de pago)
    • Aparcamiento interior público (Servicios de pago)
    • Estacionamiento para autobús (Servicios de pago)
    • Estacionamiento bien iluminado
  • Accesibilidad para personas con movilidad reducida
    • Habs para pers con limit físicas
    • Acceso para sillas de ruedas
    • Inst para pers con limit físicas
    • Baño huéspedes con limit físicas
  • Se admiten mascotas 15  EUR
  • Servicios para niños
    • Serv. de guardería a solicitud
    • Patio ext de recreo para niños
  • Hotel 100% para no fumadores
  • Aire acondicionado
    • Aire acondicionado
    • Control manual de temperatura
  • Idiomas hablados en el hotel
    • Alemán
    • Inglés
    • Español
    • Francés
    • Italiano
    • Holandés
  • Recepción abierta las 24 horas
  • AMPLIACIÓN DE LA HORA DE SALIDA HASTA LAS 17:00 HORAS
  • Unidad de carga para auto eléct
  • Lavandería
    • Lavado en seco / planchado (Servicios de pago)
    • Habitación de plancha
    • Máquina lustradora de zapatos
  • Boutique Gourmande

Ocio y actividades

  • Gimnasio
  • Servicios para niños
    • Serv. de guardería a solicitud
    • Patio ext de recreo para niños
  • Campo de golf de 9 hoyos  (En las inmediaciones)
  • Alquiler de bicicletas  (En las inmediaciones)

Restauración

  • Desayuno
  • 1 restaurante(s)
  • 1 bar(es)
  • Servicio de habitaciones
    • Comidas calientes
    • Aperitivos fríos
    • Horario de apertura: durante la semana 24/24
    • Horario de apertura: fines de semana 24/24

Servicios de negocios

  • 10 sala(s) de reuniones
  • Hotel para convenciones
  • Área de internet (Macintosh)
  • Business corner
  • Servicio disponible fotocopia/impresión
Ver todos los servicios

Localización del hotel

Nuestras habitaciones

Disfrute de nuestra amplia suite Executive: 1 cama kingsize (180 x 210 cm), sofá cama para 2 personas, cafetera Nespresso, baño con bañera y ducha, bata y zapatillas y minibar gratuito.

  • 260 habitaciones
  • Hotel 100% para no fumadores
  • 1 habitaciones para personas con movilidad reducida
  • 247 habitaciones familiares
  • 72 habitaciones comunicadas
  • Cama adic para niño en la hab
  • Cama adic para adulto en la hab
  • Cama infantil
    • Ventilación
    • 110/120 V AC
    • 220/240 V AC
    • Aire acondicionado
    • Puertas de baño 32" de ancho
    • Mapa de salida de emergencia
    • Caja de seguridad en habitación
    • Puerto de datos en la habitación
    • Teléfono
    • Cama infantil
    • Ventanas que abren
    • TV con control remoto
    • Radio en la habitación
    • Teléfono discado directo
    • TV color cable/satelital
    • Escritorio en todas las habs
    • Control automático temperatura
    • Control manual de temperatura
    • DDI - Discado directo interior
    • Acceso inalámbrico en la habitación
    • Línea de transmisión de alta velocidad
    • Minibar
    • Cafetera/Té
    • Toma corriente RJ 45
    • Bañera
    • Secador de pelo en el baño
    • Espejo de aumento/maquillaje
    • Alarmas audibles de humo
    • Cerradura en habitaciones
    • Llave tarjeta cerradura puerta
    • Mirilla de seguridad
    • Alarma de incendios en habitación
    • Información de emergencia en habitación
    • Aviso de mensajes
    • Reloj despertador
    • Servicio despertador operadora
    • Serv. automático de despertador
Equipamiento de nuestras habitaciones

Nuestros restaurantes y bares

Ver todos nuestros restaurantes y bares

Tus reuniones y eventos

4.3/5 Clasificación de AccorHotels 7.143 opiniones

Valoraciones de Novotel Luxembourg Kirchberg de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información
tripadvisor tripadvisor
4.0/5 Valoración de TripAdvisor 1.101 opiniones
David S. M. Negocios - 05/03/2019 Valoración certificada de AccorHotels

Ha sido una experiencia muy agradable. El servicio fue muy atento durante toda mi estancia y destaco especialmente el servicio de desayuno que considero muy completo.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear David, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was pleased to acknowledge your comment and the positive grade that you allocate to our hotel. I was delighted to read that you enjoyed our breakfast buffet. I gladly informed our team about your kind review and congratulated them to put our guest service on the next level. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. Looking forward to welcoming you soon, dear David at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anónimo Familias - 25/02/2019 Valoración certificada de AccorHotels
« Todo acorde a lo esperado t »

Bien. Quizá eché en falta toallas.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was glad to know your positive grade and to read that your stay meet all your expectations. I did share your kind feedback with all the team so they learned that their work was deeply appreciated. For your next stay with us, if you need additional towels or any help, do not hesitate to contact our team, they will be glad to help you. It is always pleasure for us to have a feedback from our clients, so thank you again. Looking forward to welcoming you soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anónimo Negocios - 03/02/2019 Valoración certificada de AccorHotels
« Experiencia no agradable »

Se rompio la caldera no hubo agua caliente Desayuno muy proble Habitación fria Cama incomoda

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge your feedback and the notation that you allocate to our hotel. Be assured that I have shared your review with all the team and particularly with our Chef regarding the breakfast. I’m deeply sorry that your experience did not meet all your expectation. Above all, please accept my sincerest apologize for the inconvenience that you have encountered. In fact, due to a technical disruption, we were not able to provide you hot water and heating. For your future stay, I invite you to contact me directly at the following email address: h1…, I will personally take care of your booking and will make a gesture of goodwill. At Novotel Luxembourg Kirchberg, everyday we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Raul R. Negocios - 26/01/2019 Valoración certificada de AccorHotels
« Imposible el descanso »

Imposible descansar cuando te dan una habitación con una ventana que da a una obra a 10 metros y que comienzan a trabar a las 7 de la mañana, incluyendo el sábado. Y que no avisen de éstas circunstancias al hacer la reserva, es inaceptable

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Paul, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge the notation and comment that you attribute to our establishment. Be assured that I have shared your review with all the staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Regarding the noise caused by the works, I’m deeply sorry for the inconvenience that you have encountered. Pleased know that these perturbations are just temporary and beyond our control. If you have the chance to come back to Luxembourg, we really hope you will give us the opportunity to better serve you. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anónimo Negocios - 24/01/2019 Valoración certificada de AccorHotels

Hacía frío en la habitación.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation that you attribute to our hotel. Be assured that I have shared it with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Concerning your comment about the temperature in your room, please allow me to express my sincerest apologies. Please note that I have shared it with our Maintenance Manager, so he will take the appropriate measure to prevent future occurrence. Once again I am sorry for inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Marina L. P. Amigos - 07/01/2019 Valoración certificada de AccorHotels
« Primer viaje al extranjero »

Totalmente satisfactoria. Habitación confortable en calidad - precio. Es de agradecer que en la recepción hubiese una chica que hablase español y nos ofreciese así todas las indicaciones necesarias para hacer de nuestro viaje una estancia agradable y placentera. También muy positivo el hecho de que diariamente te hiciesen la habitación y te repusiesen los cafés y agua del minibar a coste 0. Por último nos dejaron hacer el check-out dos horas más tarde de lo habitual ( a las 14:00h) ya que teníamos que coger un vuelo a las 17:00h y es un punto a favor del hotel para evitar así las horas muertas en una ciudad tan fría como Luxemburgo.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Madam, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found our staff friendly an helpful. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. A feedback like yours is for us our greatest rewards. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Anónimo Negocios - 04/01/2019 Valoración certificada de AccorHotels
« Muy buena »

Todo muy correcto

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you had a very good stay in our establishment. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Concerning your comment about the fresh orange juice and the boiling eggs, please allow me to express my sincerest apologies. Please know that I have shared your comment to our Kitchen Chef and Restaurant Manager, so they can take the appropriate measures to prevent future occurrence. Once again I am sorry for the inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Anónimo Negocios - 15/12/2018 Valoración certificada de AccorHotels

Muy agradable

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that your enjoyed your stay and qualified it as very nice. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Fernando P. Negocios - 10/12/2018 Valoración certificada de AccorHotels
« Comodidad y buena ubicación »

El hotel está muy bien ubicado, cerca del transporte y en un sitio seguro. El personal del hotel es muy amable y generan un ambiente de calidez, están siempre dispuestos a auxiliarte en lo que necesitas y con gran actitud de servicio. La habitación me resulto muy cómoda y pude descansar satisfactoriamente, en general todo estaba limpio y en buen estado. Muchas gracias por su buena atención.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Fernando, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found our staff very friendly. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Anónimo Negocios - 09/12/2018 Valoración certificada de AccorHotels

La cama muy incomoda. Dolor de espalda desde el primer día

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, sorry for the inconvenience. I did acknowledge the notation and comment that you attribute to our hotel. Be assured that I have shared your comment with the all the team. Regarding your comment about your bed, please allow me to express my sincerest apologies. Please know that we are planning to change our mattress in a near future. Once again I am sorry for the inconvenience. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Juan J. P. E. Negocios - 06/12/2018 Valoración certificada de AccorHotels
« Una muy agradable estadia »

Todo funciono bien, el restaurante es bueno y la calidad de las habitaciones tambien. El personal es amable y soluciona lis problemas.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Juan, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found our staff friendly. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Pablo F. Parejas - 17/11/2018 Valoración certificada de AccorHotels
« Un desastre »

Estaban alojados en el hotel un grupo de estudiantes que no me dejaron dormir. Parecía un motel de carretera en lugar de un 4 estrellas de más de 200€ la noche

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Pablo, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did perceive the notation and comment that you allocate to our establishment. I’m deeply sorry that your experience did not meet all your expectations. If you want and if you have time, you can contact me at the following email address: h1…, I would like to know more about your experience. I did share your review with all the team so they are aware of their areas of improvement. Please know that my colleague already informed me that she offered 2000 points this morning on your LCAH Card. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. If you have the chance to come back to Luxembourg, we really hope you will give us the opportunity to better serve you. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Marta Familias - 06/11/2018 Valoración certificada de AccorHotels
« Buen hotel »

Hotel muy ágil en recepción, buenas instalaciones. La habitación muy escasa de mobiliario, para pasar varios días es necesario cajones y armario. El baño no está bien aislado y salen los olores a la habitación. El servicio de habitaciones y restaurante del hotel de precio desorbitado. Bien comunicado

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Marta, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge the notation and comment that you attribute to our hotel. I’m deeply sorry that you experience did not meet all your expectations. Be assured that I have shared your review with all the team and that I congratulated the Front Office Team. Concerning your feedback regarding the bathroom please know that I have informed our Maintenance Manager so he will take care of it, thank you for mentioning it. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We really hope to welcoming you soon, dear Marta at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

David Familias - 17/08/2018 Valoración certificada de AccorHotels
« Muy buen hotel »

Buena y agradable

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear David, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and qualified if as very good. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Alonso S. Negocios - 28/07/2018 Valoración certificada de AccorHotels
« Muy adecuado a las necesidades y muy eficiente »

Staff amable y Ejecutivo. Habitación sobria pero adecuada. Quizás un par de cajones ayudarían. Quizás tb TV podría colgarse en la pared frente a la cama en vez de en escritorio en esquina. Limpieza muy buena. Desayuno muy bueno.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Alonso S., First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was really glad to perceive the grade and comment that you allocate to our establishment. I was glad to read that you appreciated the cleanliness of your room and the quality of our breakfast. Be assured that I have shared your review with all the team, they was really pleased to know that you appreciated their friendliness and helpfulness. Feedback from our guests is really important to us, it gives us the opportunity to improve continually the quality of our services and to congratulate our staff, so thank you again. We really hope to welcoming you again, dear Alonso S. at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Magalie P. Negocios - 11/07/2018 Valoración certificada de AccorHotels

Todo bien, pero la habitación olía muy mal.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Magalie P., First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge the notation and comment that you attribute to our establishment. I’m deeply sorry for the inconvenience that you have encountered. Be assured that I have shared your review with all the team and particularly with the HouseKeeping Manager, she can share it with her team and take the appropriate measures to prevent the future occurrence. Allow me to express again my sincerest apologies for the inconvenience that you have encountered. I would like to assure you that does not reflect at all our quality standards. We really hope to welcoming you again, dear Magalie P. at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Amparo Familias - 04/07/2018 Valoración certificada de AccorHotels
« Buen hotel »

El hotel en líneas generales está bien. Los baños son un poco antiguos aunque creo que los están reformando.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Amparo, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was really delighted to acknowledge the notation and comment that you attribute to our establishment. I was glad to read that you appreciated your stay. Be assured that I have shared your review with all the team. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We really hope to welcoming you again, dear Amparo at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Yolanda C. Familias - 26/06/2018 Valoración certificada de AccorHotels
« excelente »

Buena ubicación y trato excelente. Habitación limpia y bien equipada. El desayuno de buena calidad y muy variado Hotel muy recomendable relación calidad precio

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Mrs. c., I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and your breakfast. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Sara Negocios - 12/04/2018 Valoración certificada de AccorHotels
« Experiencia muy positiva »

Estuvimos en un viaje laboral 3 días en Luxemburgo, elegimos este hotel porque era el más próximo al Tribunal Superior de Justicia Europeo, aunque también está a un paseo del centro de la ciudad, por lo que la ubicación es muy buena. Es un hotel muy moderno y confortable. Amplias habitaciones. Limpieza. El precio es elevado, pero al nivel de la ciudad. El desayuno bufet muy surtido y variado. El restaurante tiene una carta limitada pero los platos que probamos estaban sabrosos.

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Sara, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and our restaurant. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Aaa Negocios - 23/03/2018 Valoración certificada de AccorHotels
« BUENA »

BUENA

Nuestro establecimiento ha respondido a la valoración
Nuestro establecimiento ha respondido a la valoración

Dear Sir, First of all, I would like to thank you for taking the time to answer our survey regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in english, I am sorry for the inconvenience. I was delighted to acknowledge the notation that you attribute to our establishment. Be assured that I have shared your notation with all the staff. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our service and to congratulate our team, so thank you again for sharing it. If you have the chance to come back to Luxembourg, we really hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

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