Hotel ibis Amsterdam Centre

Dear LUIS ROBERTO S., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear ROSARIO G., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The size of the room and bath room can be considered as 'small', which is often the case in Amsterdam. I fully understand your disappointment if you were expecting a large room. Unfortunately we can't change the size of the rooms. If you're looking for a larger room, you're more likely to find an appropriate room outside the city center. Thank you as well for your feedback regarding the cleanliness of the room. This is not our normal standard, I will discuss these issues with our housekeeping manager in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ronald Honkoop Manager on Duty

Dear MARCELO p., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear ADRIANA C., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you enjoyed your overall experience. I'm sorry to hear that there was not a locker big enough for your luggage, but please do always feel free to ask for any other solution. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

Dear JUAN CARLOS M., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on duty

Dear JORGE ALBERTO E. DE LA CUESTA, We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on duty

Dear CLAUDIA V., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on duty

Dear SANTIAGO E., Thank you very much for choosing ibis Amsterdam centre again, and for taking the time to tell us about your experience. I'm very sorry to learn that you were a little bit disappointed in your stay with us. I can understand you disappointment in regard to the room, as the ones in the old building are slightly smaller than those in the other part. My apologies for this inconvenience. That the staff's attention was not as you may expect from us should of course not happen. That is not the kind of service we strive to deliver. Please rest assured that I will discuss this with our front of the house manager to prevent future occurrence. Thank you once more for your feedback, which is most valuable to us. It is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

Dear RODRIGO C., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you enjoyed your overall experience. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

Dear JOSE H., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you enjoyed your overall experience. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

Dear MIGUEL R., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to tell us about your experience. I am so sorry to learn that you were not happy at all with the luggage storage. My sincerest apologies for this inconvenience. We do have since shortly lockers for the storage, but at peak times this can be insufficient. However we should be able to provide alternatives, so I'm sorry this was not the case for you. Please rest assured that I will pass on your comments to our operations manager to see where we can make improvements. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you once more, and it is my hope you will give us a chance to better serve you in the future. Kind regards, Joost van Bockel manager on duty

Dear JOSE TORRES R., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Happy to inform you that we also going to renovate our rooms! I will pass your feedback about the fruit to our front of the house manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear ANGEL EDUARDO D., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you enjoyed your overall experience. Although I understand your comment regarding the waiting time for your room. However we cannot guarantee rooms to be ready before 2 pm, off course we do try to get your room ready as soon as possible. So my apologies that you had to wait. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

Dear JULIO R., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear ERNESTO A., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry for the inconvenience of the bath room. I will pass your feedback to our technical department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ronald Honkoop Manager on Duty