Fairmont Peace Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 167 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE

  • Landmark art deco monument in Shanghai's protected historical district

  • Breathtaking views over Huangpu River, world-famous Pudong skyline and renowned Bund promenade

  • In-hotel selection of first-class restaurants and a legendary bar

  • 1,800 square meters of event space with helpful service from the trusted specialist team

Our accommodation(s)

Hotel location

Fairmont Peace Hotel

20 Nanjing Road East
200002 SHANGHAI
China

GPS:31.23911419, 121.48945458

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  167 reviews

TripAdvisor Rating  5.0/5  18,598 reviews

great stay

Customer review rating 4.5/5

Dr M. L. Couples - Confirmed reviews ALL

just a little disappointed about the Chinese restaurant's quality of service and food.

Dear Ming Chien L., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful place to stay, deeply steeped in history, but caps in the swimming pool??

Customer review rating 4.5/5

Peter S. Solo - Confirmed reviews ALL

The stay at the Shanghai Fairmont was wonderful from beginning to end with the most wonderfully helpful staff and a great atmosphere throughout the hotel echoing decades of exciting history!

Dear Peter Daniel S., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. And thanks for your feedback and sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely,

Unforgettable memories in the most beautiful hotel in Shanghai

TripAdvisor rating 5.0/5

Amily H TripAdvisor review

My experience at Peace Hotel in March was truly exceptional. The hotel itself was beautiful and well-maintained, with stunning views of the city. The highlight of our stay, however, was the excellent service we received from Farida, who was doing an internship at the hotel. Farida was incredibly knowledgeable about the hotel and its amenities, and went above and beyond to ensure that our stay was comfortable and enjoyable. She was always friendly and attentive, and had a genuine passion for hospitality that was evident in everything she did. Farida's professionalism and dedication to her work truly set her apart, and I have no doubt that she will go far in her career in the hospitality industry. I would highly recommend Peace Hotel to anyone looking for a top-notch hotel experience, and I am grateful for the opportunity to have been served by someone as talented and dedicated as Farida.

Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

Perfect meal, perfect proposal!

TripAdvisor rating 5.0/5

Georgia M TripAdvisor review

We had dinner at the Cathay Room restaurant and the whole experience was spectacular - the staff couldn't do enough for us and were very informative about the wine and each course of the 6 course set menu. Food was phenomenal, it's been 2 weeks and I'm still thinking about the Blackened Cod! My partner had booked in advance and told them he was planning to propose and they were so accommodating, giving us private access to the terrace after our meal for the most perfect moment overlooking the Bund! Thank you to everyone at the Cathay Room for the most incredible evening!

Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

Excellent hospitality and service

Customer review rating 5.0/5

S. Y. Solo - Confirmed reviews ALL

Every single staff was excellent. Notably the women at the front desk who recommended me the superb room and Ms. Paris Yu, who just before I left the next morning ran to get the keys to the old elevator that said I was interested in.

Dear Y. S., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 2,114 reviews 9.3/10 Location
  • 2,308 reviews 8.6/10 Room
  • 4,106 reviews 9.1/10 Service
  • 8 reviews 7.9/10 WiFi
  • 1,143 reviews 7.9/10 Amenities
  • 1,081 reviews 8.6/10 Breakfast
  • 676 reviews 8.8/10 Cleanliness
  • 428 reviews 6.1/10 Value

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