Novotel Kochi Infopark Hotel 5 stars

TripAdvisor rating 5.0/5 375 reviews
Novotel Kochi Infopark
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Room 1

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Hotel extras

  • Steps away from your office in Kochi Infopark

  • Features 3 meeting rooms and can host from 20 to 200 guests

  • Treat yourself on our wellness floor at the inifity pool, gym, Spa & salon

  • Ultra modern rooms with WIFI & smart television connectivity

  • Unwind by the pool deck and refesh at The Sundeck Lounge

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • COCHIN INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Kochi Infopark

Kakkanad
682030
kochi
india

Tel: +9104846766666

Fax: (+91)04846766600

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL KOCHI INFOPARK :  

  • By plane

    COCHIN INTERNATIONAL AIRPORT At 25km / 15 miles - Shuttle paying

  • By train

    ERNAKULAM TOWN At 10km / 6 miles

  • By train

    ERNAKULLAM STATION At 12km / 7 miles

GPS :10.01525, 76.362833

Our accommodations

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre. Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

Superior Room with 1 king size bed.

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV

Premier Room with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Premier Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV

Deluxe Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 56
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

THE SQUARE

Type of cuisine: International

A global buffet concept with a delectable choice of Cuisines. Indulge in our signature dishes of hand-made noodles, pastas, grills & kebabs, freshly baked pizzas, cold stone ice creams and Asian, European and Indian specialities

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Photo non contractuelle / Strictly non binding

The perfect setting to unwind and catchup with friends with soothing music to set the mood right

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SUN DECK BAR

Photo non contractuelle / Strictly non binding

Unwind and relax near the infinity pool. Your kind of space where you can have your favourite drink with a breath of fresh air and sink into scenic views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 231

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

633 reviews

tripadvisor

TripAdvisor Rating 5.0/5

375 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great one week stay

Customer review rating 4.8/5

Abu Z. Business - 09/10/2019 AccorHotels review

the food is good, the room is clean.

GM of the Resort is a cheater

TripAdvisor rating 5.0/5

Vacation558910 Family - 09/10/2019 TripAdvisor review

Have failed and/or neglected in the following:- 1. You have not provided the 2 complimentary beer / wine bottle despite written email complaint to GM; 2. The samosa / singhara was full of oil and were returned immediately but still I was charged for the same in the inroom dining bill; 3. You have damaged one garment; 4. After waiting for more than 25 minutes for check out you demanded a sum of Rs.38,179 and when I told that while making the booking you have already adjusted 4000 points you called upon me to provide an email proof for the aforesaid fact. Upon forwarding the email received from Accor the lady at the reception finally made a calculation and charged a sum of Rs.30,057 on my credit card and the said amount was paid without any protest or demur on my part; 5. Other unfair trade practices which have indicated during our stay at the hotel.

Great!!

Customer review rating 4.8/5

Janusz Couples - 08/10/2019 AccorHotels review

No issues

Dear Janusz B., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

MRS

Customer review rating 4.8/5

Scintya D. Families - 06/10/2019 AccorHotels review

Overall our experience was good.. staffs were good smiling face. Breakfeast was excellent plus the staffs would like to stay again.

Warm hospitality

Customer review rating 4.8/5

Sandeep M. Families - 04/10/2019 AccorHotels review

Was traveling with my infant. Was worried about food for her as she has a special dietary requirement. Novotel kochi staff and chef Ramesh went out of the way to take care of her and this us

Beautiful hotel with awesome staff

Customer review rating 4.8/5

Nandalal K. Business - 01/10/2019 AccorHotels review

I stayed in different floors. The 5th was bit bitter. Coz the right on top is the gym and people just put the weights down on the floor which gives a thunderous feeling. Also 6,7,8 floors bathroom tubs have towel stand placed very wrongly. Iam a 6 footer and many times my head hit it. Pls change the position. Rest...awesome.

As always, amazing!

Customer review rating 4.8/5

Ingi M. Business - 30/09/2019 AccorHotels review

The staff and the hotel quality made my stay amazing. From the receptionists to the pool restaurant staff, you have the 5 Stars customer service skills, I am looking forward to coming back again, thank you.

Dear INGI M., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary general Manager

I enjoy staying at Novotel, its a very homely place and the staff are very friendly.

Customer review rating 4.8/5

Reuben S. Business - 30/09/2019 AccorHotels review

I usually stay at the Novotel when I come to Kochi, the earlier visits were usually for a night but this time I stayed for 3 nights. I am done with the glitz and glam of staying in 5-star hotels when on business and like to stay in more homely environments. That's why Novotel is perfect. Also many of my colleagues have started staying at Sheraton 4 points as it is across the street from our office, however I prefer to stay away from the office when not on work :) The office commute was a pleasant surprise. On one of the days, i was delayed and the hotel obliged with the car even though it was past 10:30pm. Very nice. The staff are all very friendly, I like it when they strike up casual conversations, unlike many of the staff in the bigger hotels who either don't care, or are too busy or just use an "artificial air-india" smile :) By the way, I actually came to know about the Novotel brand when I stayed at your Hotel in Dubai when I was there on business. Also I would have rated the stay at 10/10 but went with 9 only as I thought (this is a personal opinion) that the western options on the breakfast menu were limited (perhaps this is in line with our guest profile). Having bacon on the menu perhaps, could have been a great idea :)

Dear Reuben S., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will rework on breakfast part as you suggested. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Very happy with staff and how they addressed initial problems

Customer review rating 4.8/5

Patrick M. Couples - 25/09/2019 AccorHotels review

Unfortunately the first day was characterised by two significant problems. Firstly we were unable to re-access our room for a number of hours after stepping out because of a technical problem with lock. Once we were able to gain re-entry tHe manager moved us into a junior suite. The second problem occurred when the safe could not be opened in the normal way requiring its replacement. The rest of the stay was excellent and all staff went out of their way to make us feel at home. The treatment we received from Romesh and his staff wishing us a "happy world tour" was a special touch. Also many thanks to Anjala and the reception staff who under trying circumstances tried very hard to make us comfortable.

Dear Patrick M., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for recognizing Chef Ramesh and Anjali, they are happy to note that their efforts were so well appreciated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sachin Maheshwary General Manager

Managing Director

Customer review rating 4.8/5

A G. Business - 25/09/2019 AccorHotels review

Stay was pleasant. The staff was extremely courteous and helpful. Look forward to going back again

Dear A G., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwray General Manager

Excellent

Customer review rating 4.8/5

Bino J. Families - 22/09/2019 AccorHotels review

Friendly atmosphere and great attitude

Dear Bino J., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Courtesy of the Staffs.

Customer review rating 4.8/5

G V. P. Couples - 20/09/2019 AccorHotels review

Housekeeping is not up to the standard on NOVOTEL. Restaurant, Bar and the Breakfast severed are excellent. Staff Ms. Mahula & her team extremely take care of us. If you improve yr housekeeping service then it will be an excellent hotel.

Dear G.V P., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Mahula. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager
Customer review rating 4.8/5

Praveen S. Families - 19/09/2019 AccorHotels review

The ambience was good.The hotel staff was very caring and helping.It was a very good experience at this hotel

Dear Praveen S., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Home away from home but with more pampering

Customer review rating 4.8/5

George A. Couples - 19/09/2019 AccorHotels review

Arrived early but instead of the usual excuse that our room was not ready - we got upgraded to a suite!! My wife was unwell and the Chef went out of his way to make a simple nutritious dish for her. Extremely grateful for that

Dear George A., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager
Customer review rating 4.8/5

Suman A. Business - 19/09/2019 AccorHotels review

The front desk lady (Habeeba is the name I remember) has been very hospitable and nice.

Dear Suman A., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team and Ms.Habeeba. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Excellent

Customer review rating 4.8/5

Abraham K. Business - 17/09/2019 AccorHotels review

Warm great loved it

Dear Abraham K., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Excellent Service

Customer review rating 4.8/5

Vinish Solo - 14/09/2019 AccorHotels review

Breakfast is fine.

Dear Vinish V., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Maheshwary

Exemplary Experience

Customer review rating 4.8/5

Sreeranjan M. Couples - 11/09/2019 AccorHotels review

It was a pleasant experience. Staff was very friendly and courteous. Check in was very Swift and smooth. Appreciate the staff who helped us to check in. He was a tall guy. We also appreciate Ms. Mahula from Kolkata who was Very professional and pleasing. Thanks for the overall experience. The room was tidy and neat.

Dear Sreeranjan M., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team and Ms.Mahula. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General manager

great

Customer review rating 4.8/5

Zakir H. B. Families - 07/09/2019 AccorHotels review

very good hospitality ' nice staff - excellent breakfast

Dear Zakir h., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

During our stay we experienced Excellent service, ambiance,hospitality, food quality etc. To sum it up Great value for money spent.

Customer review rating 4.8/5

Sheryl Couples - 02/09/2019 AccorHotels review

During our stay, we experienced Excellent service, ambience, hospitality, food quality etc. To sum it up Great value for money spent. Best suited for nature lovers.

Dear Sheryl C., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager
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