Grand Mercure Shanghai Century Park 5 stars

TripAdvisor rating 4.0/5 894 reviews
Grand Mercure Shanghai Century Park
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Hotel extras

  • 10 min by taxi to Shanghai International New Expo Centre

  • 7 min on foot to the metro line 9, 15 min to Century Park

  • Nearby lifestyle mall offering shops, restaurants, bars and entertainment venues

  • Free high speed WIFI and Car Parking

  • Seasonal opening outdoor swimming pool ( Closed from Sep 01, 2018). Sauna , GYM .

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Shanghai Century Park

No 1199 Ying Chun Road
Lianyang District
200135
shanghai
china

Tel: +862151300000

Fax: (+86)21/51300333

Contact email

Check-in from 12h00

Check out up to 12h00

  • FANGDIAN ROAD YANGGAO MID ROAD :   640/184 FANGDIAN ROAD

  • SHANGHAI METRO :   Line 9 Fang Dian Road

  • By plane

    PUDONG INTL AIRPT At 40km / 24.85 miles

  • By train

    CENTRE PARK At 2km / 1.24 miles

GPS :31.2263151, 121.5605241

Currently, close to our hotel

Madame Tussauds Waxwork Museum in Shanghai, visit

From 01/01/2018 to 31/12/2019

At 8.3 km

Shanghai Conservatory of New Music Week Music

From 13/09/2019 to 18/09/2019

At 8.4 km

Tianzifang, visit

From 01/01/2018 to 31/12/2019

At 8.9 km

Discover Heng Sha Island, ecotourism

From 01/01/2018 to 31/12/2019

At 9 km

Museum of Contemporary Art Shanghai (MOCA Shanghai), visit

From 01/01/2018 to 31/12/2019

At 10 km

The Buddha Jade Temple, visit

From 01/01/2018 to 31/12/2019

At 11 km

Longhua Temple, visit

From 01/01/2018 to 31/12/2019

At 12 km

St Ignatius Cathedral (Xújiahuì Tianzhutáng), visit

From 01/01/2018 to 31/12/2019

At 12 km

Men's Basketball World Cup

From 31/08/2019 to 15/09/2019

At 13 km

Jinjiang Action Park, leisure

From 01/01/2018 to 31/12/2019

At 17 km

Our accommodations

All 362 spacious rooms and suites feature floor-to-ceiling windows, modular furniture, large plasma screen televisions and bathrooms with designer bathtubs and separate shower stalls.

Superior Room with 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Deluxe Room with 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Deluxe Room with 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Premier Deluxe Room with 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 52
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Premier Deluxe Room with 2 single Beds

  • Max. number of persons: ‌3
  • Area: From 52
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Executive Room with 1 King Size Bed, Club Lounge Access

  • Max. number of persons: ‌3
  • Area: From 52
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Executive Room with 2 single Beds, Club Lounge Access

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Business Suite with 1 King Size Bed, Club Lounge Access

  • Max. number of persons: ‌3
  • Area: From 52
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Premier Suite with 1 King Size Bed, Club Lounge Access

  • Max. number of persons: ‌3
  • Area: From 66
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Phone
  • Mini Bar(...)

Our restaurants and bars

PORCINI

Type of cuisine: International

The uniquely designed restaurant tantalises your taste buds with expertly prepared Mediterranean cuisine, including steaks and grilled seafood. This exclusive epicurean experience is a feast for your palate and eyes.

Dinner

  • Mon
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  • Wed
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  • Fri
  • Sat
  • Sun

YACHITING

Type of cuisine: Regional

Located on level 3, the décor of this Chinese restaurant features giant candelabras, overhead lights resembling chopsticks and 'pao' seats. It serves a wide array of Chinese cuisines, including Cantonese and Shanghainese delicacies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INFINITY

Type of cuisine: International

The stylish restaurant serves an International buffet and a la carte menu. It offers a wide selection of hot and cold Asian and Western cuisines including seafood, sushi, sashimi and desserts, freshly prepared in the two interactive open kitchens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE BAR

Photo non contractuelle / Strictly non binding

Adjacent to the main lobby, the stylishly furnished bar features crystal bead curtains and modern furniture. The perfect place to meet and chill out over snacks and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BYTES 101 BAR

Photo non contractuelle / Strictly non binding

Located at the street level, the bar features futuristic motorcycles walls that will transport you to a visually stunning digital space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 429 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Grand Mercure Shanghai Century Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,328 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

894 reviews

Perfect Stay

Customer review rating 4.3/5

Adward X. Solo - 05/07/2019 AccorHotels certified review

Really Good

Dear zhuoliao X., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, King Asst.Front office manager

Good

Customer review rating 4.3/5

S. K. Business - 14/06/2019 AccorHotels certified review

Overall good. But, canteen needs to be more quickly fixed.

Dear K. S., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will also told our executive chef to take more care about restaurant service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, King Asst.Front office manager

Change brand , still has not loose its glory

Customer review rating 4.3/5

Thej Families - 10/06/2019 AccorHotels certified review

I was here since it was still under Radisson blu, and back here again since my last stay at 2013, and 6 years has passed and hotel still in a well maintained conditions. Bed was superb, spacious, and perfect location. Check in during midnight with no problems, at all. Check out was also fast. Everything still in order, and hope to be back soon, if i ever travel to Shanghai again.

Dear The J., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, King Asst.Front office manager

UNINSPIRING

Customer review rating 4.3/5

Anonymous Business - 07/06/2019 AccorHotels certified review

Dear hotel manager, I hope you are well. I have just returned home from our 5 night stay with you. I wanted to email you as we were so disappointed with a number of aspects of our stay. I have bee staying at your hotel for 10 years now and the last 3 or 4 years has seen the quality come down each time. For the last 3 years the pool has been closed and every time I come I am promised that next time it will be open.. I really do not like being lied to about this matter purely to make us come again. Even the staff on the desk told me it has not been open, there is no water in it . This time the breakfast is squeezed on to the 3 rd floor with half as much space and choice as before, and now the barks close all together. It seems ridiculous that so many facilities are either missing, reduced relocated yet the cost to stay remind I changed? Does that seem fair? I would love to hear your thoughts and explanation here? Thanks and best Stuart G.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding hotel outdoor swimming pool, since the health authority in Shanghai request us to follow new regulations of outdoor pool in recent 3 years, we did change every year and I will invite you to see what we changed in outdoor pool such as the bottom color of pool, CCTV, pumb, rescue platform and so on. We are applying for the new high risk certificate of pool from government and hope the pool would be opened next month. Meanwhile, we are carrying out a renovation program including hotel lobby bar, all day dinning restaurant in the lobby and both of them will be opened at the middle of this month. Once again, Mr. G.,we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I remain at your entire disposal may you need any other information or need any sort of assistance Yours sincerely, Dennis Hu Executive Assistant Manager

Excellent hotel and service

Customer review rating 4.3/5

M. Business - 07/06/2019 AccorHotels certified review

Staff there was nice and helpful, very good quality for the brand.

Dear wen m., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, King 前厅部副经理

disappointing

Customer review rating 4.3/5

Sal Business - 06/06/2019 AccorHotels certified review

pool was empty, bar was closed and gym was dirty among other things

Dear Salvatore M., Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our swimming pool will open soon, and we will also mentioned outsourced GYM to pay attention to the cleaning. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, King GONG Asst.Front office manager

Good service and room facility

Customer review rating 4.3/5

Anonymous Business - 05/06/2019 AccorHotels certified review

Smile from the reception and they are really helpful even they can not speak very fluent English, but they use the app to translate and try to help me. Really appreciate for their help and fast response with taxi service. Room also big and nice, dispite the night view not as beautiful as downtown.

Dear fan x., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, King GONG Asst.Front office manager

Mr

Customer review rating 4.3/5

L. L. Business - 26/05/2019 AccorHotels certified review

Was good

Dear Mr. l., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Dennis Hu Executive Assistant Manager

0k.

Customer review rating 4.3/5

Andrew C. Business - 20/05/2019 AccorHotels certified review

convenient and comfortable

Dear Mr. c., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Dennis Hu Executive Assistant Manager

Very nice hotel and good location

Customer review rating 4.3/5

James H. Business - 18/05/2019 AccorHotels certified review

I Choose here as I prefer accor hotel brand and it's really good, from my first arrive, smile from the reception and nice clean room. I will definitely recommend this hotel.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Dennis Hu Executive Assistant Manager
Customer review rating 4.3/5

E. F. Couples - 10/05/2019 AccorHotels certified review

Disappointed ☹️

Dear Mr. F. Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have shared your comments with entire team and also instructed front office manager to provide more trainings to better respect and serve our Accor platinum member. Once again, Mr. F., I'm very sorry for any inconvenience caused and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yous sincerely, Dennis Hu Executive Assistant Manager

Ok but not excellent

Customer review rating 4.3/5

Already D. Business - 28/04/2019 AccorHotels certified review

Nice hotel in general Some minor points: Breakfast in launch not ready at 6:00 AM had to go down for bf In morning no warm water in shower

Dear Mr. Frensch, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience d. not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures for our executive lounge breakfast and shower water has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Executive Assistant Manager

“Feel welcome” .... not relevant to this hotel

Customer review rating 4.3/5

D. Business - 27/04/2019 AccorHotels certified review

-unfriendly, slow reception desk; -dirty old number; -feeling that you are not welcome;

Dear Mr. Uporov, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and I have instructed our front office manager and executive housekeeper to train the staffs regularly to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Dennis Hu Executive Assistant Manager

very old facility

Customer review rating 4.3/5

Pn Business - 26/04/2019 AccorHotels certified review

excellent location, but very old facility

Dear Mr. Peng, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the breakfast problem and prevent future occurrence. And also, we are conducting the hotel renovation include our room & restaurant and change the facility step by step and it will be completed by the end of this year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Dennis Hu Executive Assistant Manager

Everything was good

Customer review rating 4.3/5

Anonymous Solo - 21/04/2019 AccorHotels certified review

Good location, good service and good facility in the room.

Dear Mr y., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Dennis Hu Executive Assistant Manager

Great stay for family

Customer review rating 4.3/5

Julia Families - 09/04/2019 AccorHotels certified review

Nice and kind hotel staff/ I was feeling like at home. Big thanks to guest service team

Dear YULIA F., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 前厅部经理

Nice Hotel, Good location

Customer review rating 4.3/5

Daming Z. Business - 04/04/2019 AccorHotels certified review

Hotel location is good for us to attend the fair, and you could easy find place to eat nearby, 10 mins walk to the subway; receptionist was very friendly and helpful. Room was clean and nice

Dear daming Z., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roger Front Office Manager

Mr. Terence Ng

Customer review rating 4.3/5

Anonymous Business - 04/04/2019 AccorHotels certified review

For this stay was not that pleasant nor satisfying. 1. Seems front desk staff some are new and not well-trained. After presenting my Silver membership, staff just look at it and return back without issuing the complimentary drinking voucher when I have to ask for it. 2. My request each time with preference for high floor but was not offered, perhaps new staff not trained. 3. Point 1 & 2 in other Accor hotel eg. Pullman, Swissotel, Fairmont that I often stay in other countries, their staff will always automatically upgrade me to higher floor or room upgrade. If you refer to my previous stay in Grand Mercure Century are always higher floors ie. 1820 , 1815, 1805, 1709, 1703, 1623, Then once 1313 and this time 1023. 4. Room 1023 this time in particular, very strong cigarette smoking smell in the air-con, that means some guest is smoking discreetly. Those higher floor I've stayed seems never encounter this smell problem. 5. Lift with 2 card access sensor on left & right sometimes are able to detect card, witness other guest have the same problem. 6. At around 8.30am, starts to hear drilling. 7. Last but not least, breakfast temporary relocated to 3rd level, food selection & choices became lesser. 8. Staff in other Accor hotels seems more friendly and helpful with lots of smile.

Dear Ng Hee C., Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will do more training for our staff to familar accor member guest benefits and I already left notes to your profile to mention free upgrade your room to high floor room. Engineering was informed to check the every lift sensor to make sure works properly. Housekeeping was informed to deep clean for room 1023. Due to our hotel have renovation plan this year, so the first floor restaurant was renovation, our breakfast were served at 3rd floor for 3 month temporary. sorry for the inconvenience caused Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roger Front Office Manager

Ma ma hoo hoo is the Chinese expresion for So So.

Customer review rating 4.3/5

Michael L. Business - 17/03/2019 AccorHotels certified review

I have used this hotel for more than 10 years when transiting through Shanghai. To be honest it is no longer the standard it used to be when it was a Radisson Blu. This is not just my opinion, its also the opinion of the staff who were there when it was in previous ownership.

Dear Michael William George L., Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roger Front Office Manager
Customer review rating 4.3/5

Anonymous Business - 17/03/2019 AccorHotels certified review

Renovation was very noisy. Notice mentioned that renovation will start at 9am but seems like 8am+ or even 7am+ renovation already started and it was a Saturday! Front desk staff were friendly and helpful which offset the negative impact from the renovation.

Dear WEI LEE K., Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer. Our management already order construction team noisy work not allowed in the morning, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roger Front Office Manager
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