Novotel Goa Dona Sylvia Resort Hotel 5 stars

TripAdvisor rating 4.5/5 2,741 reviews
Novotel Goa Dona Sylvia Resort
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Hotel extras

  • Steps away from the White Sand Cavelossim Beach

  • Features 3 meeting rooms and can host from 20 to 200 guests

  • Enjoy special activities at the clubhouse with a special play area for kids.

  • Ultra modern rooms with WIFI & smart television connectivity

  • Unwind by the pool side and refesh at the poolbar - Tia Maria

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Goa Dona Sylvia Resort

Cavelossim Beach
Salcete
403731
goa
india

Tel: +918326727777

Fax: (+91)832/2871320

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DABOLIM AIRPORT At 33km / 20 miles

  • By plane

    GOA DABOLIM APT At 45km / 27 miles - Shuttle paying

  • By plane

    GOA INTL AIRPORT At 45km / 27 miles - Shuttle paying

  • By boat

    PANJIM JETTY At 46km / 28 miles

  • By train

    MADGAON At 0km / 0 miles

  • By train

    MARGAO RAILWAY STN At 18km / 11 miles

  • By train

    MARGAON At 15km / 9 miles

GPS :15.171501, 73.941493

Our accommodations

Executive Villa King Room

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Villa Twin Room

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Boutique Villa King Room

  • Max. number of persons: x4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Boutique Villa Twin Room

  • Max. number of persons: x4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premium Villa Room

  • Max. number of persons: x4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premium Suite

  • Max. number of persons: x4
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

SEAGULL

Type of cuisine: International

Pool facing multi-cuisine buffet restaurant with interactive live counters. Relish pure deliciousness with your family or friends in a perfect setting while the globe chandeliers romance you from the high arched ceilings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA MIA

Type of cuisine: International

Mama Mia is our speciality poolside grill & steakhouse, serves fresh seafood, meats, and greens cooked to appease your palate. Satiate your taste buds with a selection of our finest cuts that is cooked to perfection by our Cuisinier.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEBABS AND KURRIES

Type of cuisine: Other cooking style

Open from 7:30pm to 10:30pm, the fine Dining Indian Restaurant, offers a choice of mouth watering delicious Indian and Mughlai cuisine which is a blend of succulent kebabs and aromatic tangy curries in a symphony of authentic flavours.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMALIA

Photo non contractuelle / Strictly non binding

With its classic Mario Miranda wall illustrations, outdoor sitout space, and a tune so alive, our sunset bar will transport you back to the 'susegad' merry life of the Goan-Portuguese era.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIA MARIA

Photo non contractuelle / Strictly non binding

Soak up the tropical sun at our poolside bar as you sip on house-made infusions. With an inventive cocktail menu shake-stirred by our skilled bar attendants. Claim a table or order at your leisure without leaving the comfort of your sun longue.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 3,200 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 1,000 people

Find out more
Novotel Goa Dona Sylvia Resort Meeting Room

Our guest reviews for
Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

765 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,741 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Awesome

Customer review rating 4.4/5

Midhun T. Friends - 15/04/2019 AccorHotels certified review

It was a nice experience in dona Sylvia as we are visiting second time we enjoyed it

DoreenTaylor

Customer review rating 4.4/5

Doreentaylor Couples - 12/04/2019 AccorHotels certified review

Good

Lovely hotel with relaxed atmosphere.

Customer review rating 4.4/5

Gill D. Couples - 12/04/2019 AccorHotels certified review

This is the third time we have stayed at Novotel Dona Sylvia and we loved the refurbished rooms. Gardens are kept beautifully, rooms with comfy large bed and well lit bathroom and large walk in shower. Food excellent, cannot fault, staff always smiling and polite. Swimming pool is excellent, although area could do with more shade. A lot of effort has been made here and it has paid off.

Stay

Customer review rating 4.4/5

Karthik Families - 09/04/2019 AccorHotels certified review

Advantage: Closer to beach Disadvantage: Poor service. All the 5 days during breakfast no one brought us the coffee. And the plates were not cleared everytime I have moved the used plates to nearest station. Water rarely served.

Great family vacation at Novotel Dona Sylvia!

Customer review rating 4.4/5

Mainak C. Families - 08/04/2019 AccorHotels certified review

Overall, wonderful experience at our stay in Novotel Dona Sylvia. We loved how your staff went out of their normal call of duty to make us feel as esteemed guests. Particularly liked how my wife's birthday was celebrated by all. Nice property with facilities around!

Dear Mainak C., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Nice and relaxing

Customer review rating 4.4/5

Harvir S. Families - 08/04/2019 AccorHotels certified review

Nice and relaxing but no air conditioning in the lobby and breakfast areas..

Dear Harvir S., Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback. It is our endeavor to provide our guests with the highest quality of product and services, the standard we always aim at. Your feedback motivates us to ensure that we continue to deliver a true "Novotel Goa Dona Sylvia Experience" to every guest visiting our resort. We look forward to having you stay with us in the near future. Warm Regards, Vishal

It was a cosy & Comfortable stay.

Customer review rating 4.4/5

Jason F. Business - 08/04/2019 AccorHotels certified review

Spacious room, very well maintained, Nice bed, spacious bathroom, Great swimming pool and access to the beach.

Dear Jason F., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to read your review. Our team is ecstatic by your comments and is equally motivated to work towards maintaining our service standards for a perfect guest experience. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Improvement needed

Customer review rating 4.4/5

Stefka W. Families - 07/04/2019 AccorHotels certified review

I felt that weddings and conferences took priority over holiday makers.

Dear Stephanie W., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Could have been better.

Customer review rating 4.4/5

Christopher B. Families - 07/04/2019 AccorHotels certified review

It appeared that weddings and conferences were more important to the hotel rather than existing guests. Rooms needed more attention with regards to cleaning. Food hygiene needs improvement.

Dear Christopher B., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

My stay was delightful - just what I needed.

Customer review rating 4.4/5

Francesca B. Solo - 04/04/2019 AccorHotels certified review

It was a great experience. Room are was perfect location. Food breakfast/lunch and dinner was excellent. Great variety of food to choose from and an ample supply.

Dear Francesca B., Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback . We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Mrs

Customer review rating 4.4/5

Julyann C. Friends - 03/04/2019 AccorHotels certified review

Always was a pleasure to stay at dona Sylvia. A few points that need addressing and all guests we were talking with had same grievances. Rooms may have been refurbished last few years but cleanliness is not good which has resulted in rooms becoming shabby. Waiter service in seagull is really bad, length of time for someone to notice you had sat down was far too long. 20 mins average. If Bennie was on duty different story. Thank goodness you still have benny and Geeta There is competition out there and you need to up your game in customer service areas. Room 18 reported bathroom lights and not attended too for 3 days and 4 reminders. The food has improved and always nice and hot. Housekeeping definitely needs addressing. The evening service is a nice touch I won’t be rushing back

Dear Quentin c., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. Novotel Goa Dona Sylvia is committed to providing our guests with the highest quality services and facilities. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. We are extremely thankful for all your special recommendations. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Relaxing and refreshing

Customer review rating 4.4/5

Tushar Couples - 03/04/2019 AccorHotels certified review

Very well kept and very clean amazing property. Very good location right on the beach. Good food, nice service, friendly staff. Nice swimming pool. Value for money place. Really enjoyed our four days stay here.

Dear Tushar P., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. Looking forward to extending our gracious service once again! Warm Regards, Vishal

I satisfied with your hospitality

Customer review rating 4.4/5

Diptimoy P. Business - 03/04/2019 AccorHotels certified review

I satisfied with your hospitality

Dear Diptimoy P., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Simply awesome,.. great food, super hospitality.

Customer review rating 4.4/5

Freeda D. Business - 02/04/2019 AccorHotels certified review

It was a wonderful experience at Novotel... will recommend others for sure... Whenever back in Goa for sure Novotel would our preferred stay option. Thank you Novotel for this wonderful experience.

Dear Freeda D., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Nice hotel , lovely are , short on staff

Customer review rating 4.4/5

Mick F. Couples - 02/04/2019 AccorHotels certified review

The hotel and staff were very friendly and helpful. the main issues we had were the hotel is very popular and has lots of functions which bring in lots of people and when this happens its like a free for all in the dinning room where you could have a 100 people sitting down with 3 staff trying to serve drinks clear tables ect. people were asked to wait in reception a few times as their just wasn't enough space for them all. also when your trying to relax by the pool and a function is being held in the area behind you the noise was ridiculous. Lots of power cuts at least 4 a day they only last a few minutes and we were told this was because its India! we had friend s in the hotel beside us and they didn't have an issue with this.

Dear Michael Geroge F., Greetings from Novotel Goa Dona Sylvia Resort! We thank you for your valuable feedback. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. We look forward to having you stay with us in the near future. Warm Regards, Vishal

It was a very nice experience of beach and pool with my family...

Customer review rating 4.4/5

Rizwan S. Families - 02/04/2019 AccorHotels certified review

It was a family get together with lots of children and we thoroughly enjoyed the overall experience.

Dear Rizwan S., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. We have also noted your feedback , which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Superb Resort , Nice Ambience ,Neat and Clean Rooms with very top quality customer service by staff

Customer review rating 4.4/5

Bhavesh T. Families - 01/04/2019 AccorHotels certified review

We have been to Goa on more than 5/6 Occasions, but Staying first time in Novotel Dona Sylvia Resort was a superb Experience .We took Rail travel for the first time and were exhausted to the core.,however we were warmly welcomed and made comfortable by Ms.Geeta , who made our entire Stay to Super Luxury , as the staff was just a call away and very helpful.,She got all activities sorted for my kids at spur of moment plus our entire day travel and Mr.Saurav convinced us so mush that we had all meals in hotel especially in the Sea Gull Restaurant,plus the food at Kebab And Curries was delicious and so fresh......In short--Wonderful property with 20 acres of lush greenery around, few steps away to the beach.,which is so clean.......You can't ask for anything more...........

Dear Bhavesh, Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. You compliments are a great source of inspiration for team Novotel Goa Dona Sylvia. Looking forward to extending our gracious service once again! Warm Regards, Vishal

Lovely, but room for improvement

Customer review rating 4.4/5

Mrs B. B. Friends - 31/03/2019 AccorHotels certified review

Lovely stay in the sun complemented by happy staff

Dear MALCOLM, Greetings from Novotel Goa Dona Sylvia Resort! We thank you for your valuable feedback. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. We look forward to having you stay with us in the near future. Warm Regards, Vishal
Customer review rating 4.4/5

Shyam Families - 31/03/2019 AccorHotels certified review

it was quite good. The restaurant food is good but service can improve. People need to be more proactive in reaching out to patrons in the restuarant rather than waiting for patrons to ask

Dear Shyam, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. We have also noted your feedback on service, which are being addressed to ensure our guests enjoys a comfortable stay with us. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Memorable Holiday with Novotel

Customer review rating 4.4/5

Ravindra W. Families - 29/03/2019 AccorHotels certified review

Stayed for 4 nights at Novotel Dona Sylvia, Goa. Best part of stay was huge spacious property, Great food, extremely courteous and efficient staff, Beautiful Sea beach. Check in was fast and Mr Elton was very helpful, Rooms were clean, big bath area, enough accessories in room. Food is delicious. Swimming pool is large, clean and deep. Live music and lights at night makes good mood. Staff always around and ready to help anything with smile and efficient attitude.

Dear Ravindra, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Vishal
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