Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel 5 stars

TripAdvisor rating 4.5/5 312 reviews
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
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Hotel extras

Enrich your trip with Genie Phone! Try our hotel smart concierge service phone which provides free international calls and data, lists of fine restaurants, tour sites information and so on, while you stay in our hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro
Jung Gu
04561
seoul
korea, republic of

Tel: +82234258000

Fax: (+82)234258001

Contact email

Check-in from 15h00

Check out up to 12h00

  • DONGDAEMUN H&C PARK STATION :   LINE 2 4 5 EXIT 12

  • By plane

    GIMPO INT AIRPORT At 29.48km / 18.32 miles

  • By plane

    INCHEON At 68km / 42.25 miles - Shuttle paying

  • By train

    DONGDAEMUN DDP STA At 0.4km / 0.25 miles

  • By train

    SEOUL STATION At 5.5km / 3.42 miles

GPS :37.566388, 127.004313

Our accommodations

Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort and high end facilities: 1 Queen bed with ensuite shower, large work area, 55" LED TV, WiFi, minibar, hair dryer, iron, safe. Up to 2 adults and 1 child. Choose comfort and space for short-term and extended stay. The modern, spacious Residence room features a comfortable bed with en-suite bath/shower, work area, 55" TV, WiFi, washer, dryer and kitchen facilities. Up to 2 adults and 1 child.

Standard Room with 1 queensize bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 3 single beds

  • Max. number of persons: 4
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Deluxe 1 Bedroom with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Deluxe 1 Bedroom with 3 Single beds

  • Max. number of persons: 4
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 queensize bed

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Premier 1 Bedroom with 1 Kingsize bed

  • Max. number of persons: 3
  • Area: From 81
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Suite with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Residence Studio with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

DELI

Type of cuisine: Cafe

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOOD EXCHANGE ALL DAY DINING

Type of cuisine: International

The premium All Day Dining restaurant, Food Exchange, features a wide variety of Korean, Japanese, Chinese, Western and American favourites. With a comfortable atmosphere and modern interior, it is an ideal venue for business and social events.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Our Gourmet Bar at the lobby features a variety of coffee and tea selections, French inspired cocktails as well as other beverages along with various dessert and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOF TOP BAR

Photo non contractuelle / Strictly non binding

Roof Top Bar features an outdoor pool side bar and a stylish lounge with contemporary design

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 330

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Novotel Ambassador Seoul Dongdaemun Hotels & Residences

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,350 reviews

tripadvisor

TripAdvisor Rating 4.5/5

312 reviews

4 stars hotel, not 5

Customer review rating 4.5/5

Zakhar P. Families - 08/10/2019 AccorHotels review

Middle quality service, very good food cozy rooms good location

Dear Zakhar P., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front office duty manager Aiden Kim

Great Location

Customer review rating 4.5/5

Anonymous Couples - 08/10/2019 AccorHotels review

This Novotel hotel is in a great location, with a 5 minute walk to the Plaza and is surrounded (including side streets) with restaurants and shopping malls. We had a studio with cooking/washing facilities which met our needs as a couple. Next time, we would probably book the one bedroom for more space. However, we were out most of the time so the studio was fine. We didn't use the trains much, but we did catch the train from Incheon airport to Dongdaemun History Centre - which is 2 rides. Signs can get a bit confusing the train station, but we eventually got there! However, the "all stations" ticket we purchased at the airport did not allow us through the last gate of our journey - so you might need to do your homework on that! We did press the button at the gate and the gatekeeper let us through. Staff at the hotel are very friendly and helpful. We would definitely stay at Novotel Dongdaemun again!

Dear Georgina V L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office duty manager Aiden Kim

Five star experience.

Customer review rating 4.5/5

Melvin B. Business - 08/10/2019 AccorHotels review

Very nice accommodation. Very friendly and helpful staff.

Dear Laurent A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office duty manager Aiden Kim

wonderful stay

Customer review rating 4.5/5

Anonymous Solo - 07/10/2019 AccorHotels review

I had a wonderful stay at the hotel, beautiful room with a nice view. Overall the hotel provides a friendly service in all areas, Sometimes in the morning at the coffee bar not all products were available, such as orange juice (although the machine and oranges are available) and chicken wrap (ordering was said would take an hour).

Dear Hanna Abbine S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Furthermore, thank you so much for your feedback about the bar. we will deliver your sincere note to our staffs. Sincerely, Gina Oh Front Office Manager

Very comfortable stay

Customer review rating 4.5/5

Karen L. Couples - 05/10/2019 AccorHotels review

We really enjoyed our stay, it was vert comfortable and the staff were nice.

Dear Karen S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Nothing special. A bit disappointed.

Customer review rating 4.5/5

Hye H. K. Business - 05/10/2019 AccorHotels review

Booked an executive floor room with certain expectations. Didn’t expect to have breakfast not at the lounge but at the regular buffet restaurant. If you don’t provide regular service on certain days that should be mentioned clearly when you make a booking. Do not know why I booked for executive floor with extra monies for no EXTRA service.

Dear Hye Hyun K., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We deeply apologize for the inconvenience situation has been occurred. We will definitely inform your comment to relative department to provide better service to all the guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Paul Sohn

Nice hotel and this is my 5th stay

Customer review rating 4.5/5

Y. W. Y. Friends - 04/10/2019 AccorHotels review

Hotel is clean and nice . Good location. But air conditioning is always a nightmare. As during my visit in winter, the temperature is 27 degree and hot which you cannot change all the time due to the central control. And summer time, room temperature is 24 degree and they will give you 3 electric fans.

Dear Wing Y. Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

well designed guest room, elegant reception hall, and delighted services.

Customer review rating 4.5/5

Anonymous Business - 03/10/2019 AccorHotels review

same as above. Only one thing was not satisfied. I had to go down to ground floor to check my luggage first and then go back to 20th floor to have breakfast so to meet with others. No convince at all.

Dear Yeh-chen S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office duty manager Aiden Kim

Overall an excellent hotel with high-quality facilities and services.

Customer review rating 4.5/5

Shaun C. Families - 03/10/2019 AccorHotels review

I love the hotel settings and services especially its convenient location and room facilities. Having a cup of coffee in the morning means nothing more but relaxing to me :)

Dear Han Yau Shaun C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office duty manager Aiden Kim

Amazing

Customer review rating 4.5/5

Camir R. Families - 02/10/2019 AccorHotels review

Our family stay at your hotel was amazing. Your quick service was stellar. All I had to say was I need and your staff was quick to resolve it. Thank you. This was our first time abroad and your hotel was close to all that we needed. If anyone else is reading this. I know there are several Novotel in that same area. But this one is close N Seoul tower, really close to the palaces as well as the market. Oh and we can’t forget the tons of malls and small restaurants.

Dear Elizabeth R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Very helpful

Customer review rating 4.5/5

Wannee S. Families - 02/10/2019 AccorHotels review

The staff at concierge very big support during we stay there in everything

Dear Wannee S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

The staff was friendly professional and excellent.

Customer review rating 4.5/5

James C. Families - 01/10/2019 AccorHotels review

The stay was relaxing despite having a full iteniery and the staff was excellent as well as location.

Dear James C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JACKSON SONG

Pleasant stay at Novotel

Customer review rating 4.5/5

Oztraveller Couples - 01/10/2019 AccorHotels review

Comfortable room although a bit on the small side. Breakfast was good. However, the restaurant prices for lunch and dinner were a bit on the high side. Unusual set up with the reception on the 20th floor. Nice views from the bar. Gym was a reasonable size.

Dear Elizabeth L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great room, comfortable, nice breakfast

Customer review rating 4.5/5

Yuki Families - 30/09/2019 AccorHotels review

The room is clean and tidy. We have stayed 4 nights in total. Delicious breakfast meal and some food will change everyday. One minor thing is that I have booked 4 days of the breakfast but seems it is not in hotel record. When receptionist ask our room number before entering to the restaurant, they could not find our room number on the print out list. It is a bit embarrassing and require to wait the staff to check our record before entering to the restaurant.

Dear Ka Ying Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Very good service

Customer review rating 4.5/5

Jp P. Business - 30/09/2019 AccorHotels review

Front desk is very helpful and is able to provide me answers to my questions for airport limousine. In addition when requested for help to use the gym’s showering facility after check out, they help to make it happen.

Dear Jingpeng P., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Chic hotel in nice location

Customer review rating 4.5/5

W. Business - 30/09/2019 AccorHotels review

Comfortable stay.

Dear Chong Tsung W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Excellant stay

Customer review rating 4.5/5

Zuhair A. Friends - 29/09/2019 AccorHotels review

Every thing was nice

Dear Zuhair A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Wonderful

Customer review rating 4.5/5

S. Families - 28/09/2019 AccorHotels review

The staff was great and patient handling our large group of delegates. The location of the hotel is very safe and convenient. The breakfast is great. Would love to stay here again!

Dear Mbusi S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Wonderful

Customer review rating 4.5/5

Paul S. Friends - 27/09/2019 AccorHotels review

Impressive and helpful staff

Dear Paul S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Very pleasant and helpful staffs, modern decor and comfortable beds.

Customer review rating 4.5/5

Frank M. Business - 27/09/2019 AccorHotels review

Enjoyable environment. Wonderful and delicious breakfast. Staffs were very courteous and friendly and helpful. We had a wonderful stay.

Dear Frank M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn
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