Fairmont Nanjing 5 stars

Customer review rating 4.7/5 2,881 reviews
Fairmont Nanjing
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Hotel extras

Fairmont Nanjing has welcomed a host of dignitaries and fortune 500 companies. It boasts 359 guestrooms, 75 of which are suites, and some of the most high-end room amenities that luxury hotels have to offer. Rooms feature Nespresso coffee machines

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Air conditioned
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 14 meeting room(s)

Hotel location

Fairmont Nanjing

333 Jiangdong Middle Road
Jianye District
Jiangsu Province
210019
nanjing
china

Tel: +862586728888

Fax: (+86)25/86593288

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NANJING LUKOU AIRPORT At 35km / 21.75 miles

GPS :31.998314, 118.72684

Our accommodations

Fairmont Nanjing's 359 guest rooms and suites have been designed to satisfy the needs of every guest.

Deluxe City View King

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room

Deluxe City View 2 Queen

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room

Deluxe River View King

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room

Signature River View King

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room

Signature River View 2 Queen

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room

Fairmont Gold King

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room

Fairmont Gold 2 Queen

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room

Deluxe 2 Queen City View SK

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room

Signature 2 Queen River View SK

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room

Deluxe 2 Queen River View SK

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room

Deluxe King with River View SK

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room

Deluxe 2 Queen River View NS

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room

Deluxe King City View SK

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room

Signature King River View SK

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room

Fairmont Gold King SK

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room

Fairmont Gold 2 Queen SK

  • Max. number of persons: 4
  • Area: From 43
  • Wireless internet in your room

Deluxe King Handicap NS

  • Max. number of persons: 2
  • Area: From 38
  • Wireless internet in your room

Deluxe King Handicap SK

  • Max. number of persons: 2
  • Area: From 38
  • Wireless internet in your room

One Bedroom Suite King

  • Max. number of persons: 4
  • Area: From 88
  • Wireless internet in your room

Suite Twin NS

  • Max. number of persons: 3
  • Area: From 88
  • Wireless internet in your room

Fairmont Gold One Bedroom Suite

  • Max. number of persons: 4
  • Area: From 88
  • Wireless internet in your room

Chairman's Suite SK

  • Max. number of persons: 4
  • Area: From 261
  • Wireless internet in your room

Fairmont Gold Grand Suite NS

  • Max. number of persons: 3
  • Area: From 138
  • Wireless internet in your room

Fairmont Gold One Bedroom Suite SK

  • Max. number of persons: 4
  • Area: From 88
  • Wireless internet in your room

One Bedroom Suite SK

  • Max. number of persons: 4
  • Area: From 88
  • Wireless internet in your room

Suite Twin SK

  • Max. number of persons: 3
  • Area: From 88
  • Wireless internet in your room

Our restaurants and bars

ALTITUDE

Type of cuisine: International

Altitude, features theatre style kitchen stations, where guests can watch our chefs prepare dishes right before their eyes. The restaurant features Indian, Chinese, Cantonese, Japanese, Western cuisine, a massive dessert buffet and more!

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VANCOUVER GRILL

Type of cuisine: International

Vancouver Grill offers guests a taste of Canada. Our steakhouse features our must-try signature Caesar Salad, a selection of Australian, Wagyu and Chef's specialty beef cuts and decadent dessert options to compliment your meal.

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RICHESSE CHINOISE

Type of cuisine: Regional

Richesse Chinoise specializes in local Huaiyang, Cantonese and Sichuan cuisine. Dine in our 35th floor main dining hall or choose one of our 22 private dining rooms, perfect for entertaining clients or holding a private celebration.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Treat yourself to afternoon tea, surrounded by fresh flowers in a luxurious setting. Enjoy a taste of coffee, tea or sip on Fairmont's modern classic cocktails as your eyes are fixed on the ancient Yangtze River or the shimmer of Hexi's night view.

MUSIC@61

Photo non contractuelle / Strictly non binding

A visit to Nanjing is not complete without a visit to our entertainment floor Music@61. Come visit us and choose from our Whisky Bar, Wine Bar, Cocktail Bar or Music Room. Enjoy delicious snacks to accompany any drink that you order.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 897

  • Maximum capacity: 1,100 people

  • Maximum banquet capacity: 540 people

Find out more

Our guest reviews for
Fairmont Nanjing

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

2,881 reviews

New fercility and very good breakfast(all kinds food).

Customer review rating 4.7/5

Anonymous Business - 02/09/2019 AccorHotels review

I like the room with big bed and large bath room. Elevator quite impression with colorful view and breakfast full of kinds of food, local and western style, lot of choices. Buffer located at 60 floor very good view.

Great

Customer review rating 4.7/5

Ab Friends - 29/08/2019 AccorHotels review

Great experience much better customer service after change of staff

Dear Zi He Z., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

cozy

Customer review rating 4.7/5

Eric W. Business - 26/08/2019 AccorHotels review

everything is good

敬爱的顾客, 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临! 祝好,SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

First time in Fairmont and overall experience was good.

Customer review rating 4.7/5

Julian Business - 17/08/2019 AccorHotels review

Was good. Spent a lot of time in the lounge. Good service and nice people. Improvement is to have breakfast in the lounge also open at 630 and not 700. That’s too late and now I took my breakfast on the 60 floor.

Dear Julius Franciscus Maria Josephina J., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Excellent stay in a beautiful hote.

Customer review rating 4.7/5

Luc Business - 17/08/2019 AccorHotels review

Travel a lot for business, and the Fairmont in Nanjing can certainly compete with experiences in top hotels in metropolitan hotels around the world. Enjoyed the room with very nice view, and very good breakfast facilities. Staff was helpful and courteous.

Dear Lucas Paulus Norbertus M., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Not going well

Customer review rating 4.7/5

Anonymous Solo - 15/08/2019 AccorHotels review

I booked the hotel via travel Agent whom claim as official online sales for Accor at FeiZhu(Ali travel). Not sure it’s Accor issue or Ali, the hotel tell me it’s not eligible stay so no any benefit just basic room as Accor platinum member.

Dear Qie P., Thank you for taking the time to tell us about your experience at the Fairmont Nanjing. I am sorry that your stay points experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As we talked via phone, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Getting worse

Customer review rating 4.7/5

Iris G. Business - 01/08/2019 AccorHotels review

I haven't been your hotel in the last 6 months. When I return last week, I was very disappointed on the house keeping and maintenance, as well as the restaurant cooking. The room getting older. You can see the bathroom tiles with black edge and dirt accumulating at the base. restaurant cooking was awful. menu has been been changed. The the staff check me out, he forgot to print mt my credit card bill.

Very good

Customer review rating 4.7/5

Sunny L. Business - 17/07/2019 AccorHotels review

Clean clear and in order,each time I visit Nanjing I will stay in Fairmont

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

The service quality really embarrassed me when I traveled with my boss and recommended him to stay with Fairmont Nanjing instead of Westin Nanjing.

Customer review rating 4.7/5

David K. Business - 17/07/2019 AccorHotels review

1. There was a piece of long hair in one of the vegetable dish served in your Chinese restaurant. We point it out to your service lady. She didn't bring her manager or the cook to apologize for such ignorance while it is really unbelievable that this dish is served by a 5 Star hotel. Shame on Fairmont Nanjing. 2. During the breakfast, the service people withdraw an unfinished dish including the folks, cup, chop sticks when my boss went to pick up some other food. It seems like the service people doesn't really pay attention to the guests state. 3. The other gentleman in the breakfast restaurant asked my boss if he needs some other drink or tea after his cup was incidently withdrawn. My boss order the black tea, however, that break tea was never deliverred to the table even before we are leaving the restaurant. Are these people come to Fairmont for work on Day 1 ? They are really not professional but more like amature !

Dear Da Wei K., Thank you for taking the time to tell us about your experience at the Fairmont Nanjing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Service is very good

Customer review rating 4.7/5

L. T. K. Business - 16/07/2019 AccorHotels review

I used the executive lounge a few times and I feel that all the staff there is very professional especially Miss Zero the duty manager, she has been very helpful and professional.

Dear Teng K. L., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Nanjing tech week and stay at Fairmont Nanjing

Customer review rating 4.7/5

Peter J. Business - 08/07/2019 AccorHotels review

I had a pleasure to bring a small delegation from Finland to Fairmont and each of the persons were extremely satisfied from arrival to departure.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
Customer review rating 4.7/5

Anonymous Couples - 04/07/2019 AccorHotels review

The light control pad is really bad, either too bright or dark everywhere, it very uncomfortable. The water diffuse out in shower room and it caused my friend slipped.

Dear Ya Ping S., Thank you for taking the time to tell us about your experience at the Fairmont Nanjing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Very Home Feel Stay

Customer review rating 4.7/5

C. H. Y. Business - 01/07/2019 AccorHotels review

My requests are very accommodated by the staff, such as late check-out, takeaway coffee, umbrella and extra drinking water bottles.

clean and confortable, Enjoy the bathtub

Customer review rating 4.7/5

Ping L. Couples - 29/06/2019 AccorHotels review

excellent

Dear Ping L., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

great Hotel In nanjing

Customer review rating 4.7/5

Davidd Families - 20/06/2019 AccorHotels review

Feel great atmosphere in a good location . Food is good , Staff too , Hotel is quiet modern and facilities are nice

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Engineer

Customer review rating 4.7/5

Roy F. Business - 19/06/2019 AccorHotels review

Very nice,customer friendly hotel!

Absolutely amazing

Customer review rating 4.7/5

Sean F. Business - 14/06/2019 AccorHotels review

Excellence in every aspect.

All things from Fairmont are perfect!!

Customer review rating 4.7/5

K. D. Business - 24/05/2019 AccorHotels review

Room condition is always clean and nice. Its breakfast has various kinds of menu and delicious. Free laundry service is special for me.

Dear D. K., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

I enjoyed an relaxing place after long working days. Staff very friendly and guest oriented.

Customer review rating 4.7/5

Andreas Business - 23/05/2019 AccorHotels review

I always enjoy staying in Fairmont hotel because I can use GYM at any time. Breakfast is with a wide range of cuisine. That always gives me a good start to the day.

Dear Andreas Arnold H., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Good experience in the Nanjing Fairmont Hotel

Customer review rating 4.7/5

Marc Z. Business - 11/05/2019 AccorHotels review

Honestly, I need to say, it is a good experience of staying at Nanjing Fairmont Hotel for two nights. From the check in to check out, I felt very comfortable and efficient. The breakfast is good and the room is very comfortable. Here I'd like to thank for the housekeeping lady, she may dope out that I like the hotel shower set, so she provides me an extra set, I really appreciate it. One slightly recommendation, it will be good if the hotel can provide me the shave set before, so I don't have to ask for it every time.

Dear Chao Z., I am very pleased to read your positive and encouraging comments particularly for our overall excellent customer services and hotel facilities. I have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations. At the same time, your suggestion of shave has certainly been duly noted and I have add this in your preference to ensure such experiences do not repeat in the future. We thank you once again for your time and effort to share your thoughts and experiences with us, and we look forward to see you again. SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
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