Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 531 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • Spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Willow Stream spa and fitness centre

Our accommodation(s)

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Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  531 reviews

TripAdvisor Rating  5.0/5  873 reviews

Certificate of excellence 2024

Personalized service, exceptional experience and accomodations

TripAdvisor rating 5.0/5

Steven M TripAdvisor review

Top-flight service, great concierge, wonderful breakfast, extremely comfortable and well-appointed room. Also recommend the tea.

Dedication to Service

TripAdvisor rating 5.0/5

TatumTravel TripAdvisor review

I was first introduced to the Raffles brand by family members who recommended that my sister and I stay at the Makati property earlier this year. They said it is well known for its unparalleled service. Since it is part of the Accor / Fairmont / Sofitel family, I knew that we were in good hands. Even before I arrived at the hotel, staff members were quick to answer my questions via email, which I truly appreciated. The location of the hotel is excellent. It is across the street from a mall with high-end shops and a variety of restaurants. While the property is among many high-rise buildings in Makati, the 32 all-suite hotel still feels intimate with its friendly staff. I especially enjoyed the complimentary breakfast. It was an international fare - Filipino, American, Indian, Japanese, Vietnamese, just to name a few cuisines. Even this month, the staff’s commitment to service carried on when they honored my request for my cousin’s weekend stay. The staff went above and beyond to make her birthday truly special - from the welcome treats upon check in to the night cap. Their thoughtfulness and their attention to detail embody what Raffles Makati’s is all about – dedication to service.

The Ultimate Staycation Destination in Manila

Customer review rating 5.0/5

Adventures O. P. Y. Couples - Confirmed reviews ALL

My husband and I spent 2 days in Manila after a long flight from Canada. We booked at Raffles and loved it so much that we didn't want to leave the building! The staff was very attentive, and we enjoyed all the small details such as the 'aromatherapy sleep experience', sea salt selection to enhance our butter in the restaurant, pillow menu... The decor feels 'grand' and it was easy to see why the hotel chain continues to remain iconic. The private pool is gorgeous!! Whenever we weren't dining in one of the many great hotel restaurants, we were poolside. We enjoyed our stay so much that we just booked another night at the hotel at the end our our fabulous adventure in the Philippines. Thank you Raffles for turning moments into such great travel memories for us. We felt very special in your care.

The Ultimate Staycation Hotel in Manila

TripAdvisor rating 5.0/5

yasminh571 TripAdvisor review

My husband and I spent 2 days in Manila after a long flight from Canada. We booked at Raffles and loved it so much that we didn't want to leave the building! The staff was very attentive, and we enjoyed all the small details such as the 'aromatherapy sleep experience', sea salt selection to enhance our butter in the restaurant, pillow menu... The decor feels 'grand' and it was easy to see why the hotel chain continues to remain iconic. The private pool is gorgeous!! Whenever we weren't dining in one of the many great hotel restaurants, we were poolside. We enjoyed our stay so much that we just booked another night at the hotel at the end of our fabulous adventure in the Philippines. Thank you Raffles for turning moments into such great travel memories for us. We felt very special in your care.

Customer review rating 5.0/5

Mike T. Business - Confirmed reviews ALL

Very professional staff and was treated really well from airport pick up to check in and for the time I stayed there.

Dear Mr. T., Thank you so much for your positive review and for choosing to stay here with us at the Fairmont Makati! We are happy to know that the service provided by our colleagues were truly well. Your comment is important for us to ensure a positive experience for all of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Santiago Guest Relations Specialist

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Other web-users rate our hotel

  • 127 reviews 9.6/10 Location
  • 271 reviews 9.2/10 Room
  • 504 reviews 9.6/10 Service
  • 150 reviews 9.5/10 Vibe
  • 85 reviews 9.4/10 Comfort
  • 78 reviews 9/10 Amenities
  • 61 reviews 8.6/10 Cleanliness
  • 49 reviews 8.1/10 Breakfast

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