Hotel - Raffles Makati
Raffles	 Hotel Raffles	 Hotel

Raffles Makati

4.8/5 950 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast included in the price
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Contemporary design carefully incorporated with rich details reflective of the Filipino culture and colonial past characterize each well-appointed suite, with high-ceiling windows framed on wooden louvers commanding an impressive view of the city.

  • 155 rooms
  • 28 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Satellite/cable colour TV
    • Iron in room
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 950 reviews

Our guest reviews for Raffles Makati

100% genuine reviews from our guests

Find out more
Nicholas M. Couples - 13/03/2019 AccorHotels certified review
« Excellent staff made up for faulty air conditioning »

Celebrated my wife’s birthday weekend at Raffles. It’s now our favorite hotel after we held our wedding reception there last December. Staff is excellent and well trained. They were able to make the stay memorable despite a fault air conditioner that woke us up due to noise on both mornings. The second morning saw the air conditioner lose cooling but staff fixed it in 5 minutes at 330am. Cheers to Raffles

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Good day and hope all is well. We have been privileged that you have chosen our hotels, Raffles & Fairmont Makati your home and we greatly appreciate your incessant patronage of our brand. We have been made aware of your unpleasant experience at the Raffles due to a defective air-con and we would like to extend our apologies for the inconvenience you have been caused. I believed our Assistant Front Office Manager, Regina has been in touched and we are glad that you gave us another chance to recover from this experience. We hope this incident does not mar your otherwise favorable impression of our hotel and we wish to welcome you back in the next opportunity. In the meantime, should we be of any assistance, please do not hesitate to let us know. Sincerely, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Erlinda S. Families - 12/03/2019 AccorHotels certified review
« Very satisfied. »

Truly appreciate the location coz it’s convenient to everything, excellent service and very friendly staff. Very clean and organized place to rest and relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Anonymous Business - 12/03/2019 AccorHotels certified review
« Great Hotel in a great location!!! »

I was on a business trip and extended for another two nights for private stay. I have been upgraded for the private stay. The Mireio restaurant offers an awesome menu, have been dining there every day. All the staff are very friendly and polite and trying their best to make your stay as comfortable and pleasant as possible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and feedback for improvement from our valued guest. Rest assured this will be shared to the team accordingly. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Couples - 09/03/2019 AccorHotels certified review
« The suite rooms are very nice. Having the assistance of a butler is great. The High Tea and complimentary drinks provided at the Writer’s Bar are a nice benefit for the suite rooms. »

The staff was very helpful. The rooms are nicely appointed. Our only issue was a new gouge that was found on my fiancé’s luggage after being picked up by one of the hotel’s Alphard vehicles to check in at the hotel. The hotel Manager said it couldn’t have happened in their vehicle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Raphael Business - 07/03/2019 AccorHotels certified review
« Disappointed »

Some of the power outlets are not working. Drawer latch is broken. The working desk doesn't have power outlets for charging. Requested for the receipt to be sent to me in email but key in wrongly written as ".ocm" instead of ".com" Still now I haven't receive my receipt Regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. As we take pride in providing the highest standard of service, we are saddened to learn of your unpleasant experience in our hotel. Your feedback has been shared to our Front Office and Housekeeping Leaders for appropriate action. We are sorry for the inconvenience you have been caused and we hope you will accord us the privilege to welcome you back in a not too distant future. In the meantime, should we be of any assistance, please do not hesitate to let us know. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Ach Solo - 07/03/2019 AccorHotels certified review
« Raffles set the bar in comfort, hospitality and security »

I stayed here for a birthday treat, and I was happy that the hotel even brought a cake for my birthday! Nice gesture. I liked the interiors and the assortment of amenities as well. I appreciate the hospitality shown to me by the staff and in the restaurant as well. Kudos to everyone and I really look forward to my next stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, your feedback regarding the Bar was shared to our Food & Beverage leaders for appropriate action. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Sabery Couples - 07/03/2019 AccorHotels certified review
« Good but not great »

Arrival & departure experience was good. However, during the stay was not up to expectation. Attention to details was lacking on servicing the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. Your comments in our hotel is appreciated as we endeavor to perfect our service standards. Likewise, we have shared your comments to our Rooms and Housekeeping director for appropriate action. Please accept our apologies for the inconvenience you have been caused and we hope you will accord us the privilege to welcome you back in the next opportunity. In the meantime, should we be of any assistance, please do not hesitate to let us know. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Joanned Families - 05/03/2019 AccorHotels certified review
« SUPERB! »

Very satisfied that my kids would love to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Families - 05/03/2019 AccorHotels certified review
« It was a very wonderful satisfying experience »

We had the best hotel service ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Gary T. Business - 05/03/2019 AccorHotels certified review
« Excellent service and hospitable environment. »

Raffles Hotel is kind enough to offer me complimentary upgrade to their next level of room. The room is clean and decent size to stay in comfort. I will very much like to stay there again in every of my visit to the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Mjh F. L. Families - 05/03/2019 AccorHotels certified review
« Truly impeccable!!! »

The entire staff of Raffles Hotel Makati including personnel stationed at the airport who assisted us with our transportation to the hotel were very courteous and attentive. What made our stay even more special was the kind gesture the staff provided to make my son’s birthday even more special. Thank you Raffles Makati! Will definitely book again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Couples - 05/03/2019 AccorHotels certified review

I love you Mereia restaurant, but was a little bit disappointed with the bedroom area of your suite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you like our Mireio Restaurant. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and feedback for improvement. May we please know the details of your comments regarding our suite room so we can address them accordingly? Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Nj S. Solo - 05/03/2019 AccorHotels certified review
« Excellent service! »

Briefly stayed here overnite prior to my long trip back to USA.. i am absolutely pleased, with the service. Staff very attentive, rooms were superb, clean and spacious. And the beds are so comfy... I slept like a baby!!! My 2 nd return, and would definitely stay gain on my next trip back home... highly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Ernesto S. T. Couples - 02/03/2019 AccorHotels certified review

Excellent n professional staff n services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Mq Families - 01/03/2019 AccorHotels certified review
« Wonderful stay, excellent service! »

Wonderful stay with excellent seamless service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Q., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Jurgette Couples - 28/02/2019 AccorHotels certified review
« Perfect Vacation »

Me and my wife checked-in to enjoy your 20th wedding anniversary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Karmina M. Families - 28/02/2019 AccorHotels certified review
« It's a pleasant and happy place »

MY children and i were very happy with all the accommodations and pampering ww got. Staff made sure that they deliver my requests with full smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Fin S. Families - 28/02/2019 AccorHotels certified review
« Great hotel »

Skews upgraded to Raffles Makati and room was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Stephen S. Couples - 28/02/2019 AccorHotels certified review
« Overwhelmingly exceeded expectations »

The room and amenities as well as the staff was flawless. Breakfast buffet food was very good. Dinner buffet however, could do improvements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

W Business - 27/02/2019 AccorHotels certified review
« Nice hotel and great service let down by amenities in the room »

Service was amazing and the check in / out process was seamless. However the lack of power points at the desk and next to the bed was disappointing. Also the desk was in a corner of the room, a layout which was not ideal.

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