Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.5/5 1,318 reviews

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Description

Hotel extras

  • Located on dynamic Ratchadapisek Road, steps from Huai Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 23 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Our accommodation(s)

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Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huai Khwang
10320 BANGKOK
Thailand

GPS:13.776524, 100.573683

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,318 reviews

TripAdvisor Rating  4.5/5  1,772 reviews

Certificate of excellence 2024

Great Stay

Customer review rating 4.5/5

Danny G. Business - Confirmed reviews ALL

From Check-in to Check-out - very professional. Lounge service - great service delivery

Dear Mr. Danny G. Tseng Hwee, We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Good location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Firstly, I must commend the hotel's excellent location, situated conveniently near the MRT station, restaurants, department stores, and a vibrant night market. This proximity greatly enhanced the convenience and enjoyment of my stay. Furthermore, I was delighted to find that the hotel provides all the necessary facilities, including a fitness center, swimming pool, and spa. These amenities contributed significantly to a comfortable and relaxing stay. Regarding the room, I was impressed by its spaciousness and the inclusion of all essential amenities. The bed was exceptionally comfortable, and the bathroom was notably wide, featuring both a bathtub and a shower. However, I must mention that there was a noticeable smoking smell on the floor, which detracted from an otherwise pleasant experience. During my stay, I had the opportunity to dine at the 204 Bistro for the Sunday brunch buffet. I found the variety and presentation of the food to be commendable. However, I must provide some constructive criticism regarding the freshness of the seafood and the taste of some Chinese dishes. In particular, the crispy pork was overly hard. Overall, my stay at your hotel was enjoyable, and I appreciate the efforts of your staff in ensuring a pleasant experience.

Dear Khun Alisa, Thank you very much for your recent stay with us at the Swissôtel Bangkok Ratchada. It has been a great pleasure having you as our guest, and I am glad to read that you have been enjoying your stay and our facilities. Once again, it is a pleasure having you as our guest and we are highly appreciated of the ongoing support you have demonstrated to our cause and what we, here at Swissotel Bangkok Ratchada, strive towards reaching! Should there be anything I can assist you with in the future, I remain fully at your disposal. My team and I are looking forward having the chance to welcome you in not so distant future! Warm regards, Pimmada Musigapan Guest Relations Manage

Extremely comfortable

Customer review rating 5.0/5

Kingsley Solo - Confirmed reviews ALL

Beautiful hotel. Read a lot of reviews that the hotel is old which gave the impression that it was unkept and unpleasant to stay in. The experience was completely opposite. First impression was the impressive lobby and very clean and spacious rooms. Secondly even though located on a very busy street, the room was extremely quiet and the AC worked very well on a hot April Bangkok. Service was also excellent and located right next to a MRT station. Plenty of restaurants just 5 minutes walk away (Somboon, Mala hotpot) and 10mins walk away from the famous hwaihuang street eatery.

Dear Kingsley C., We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. I am elated to learn that you had enjoyed the stay with us and overall experience met your expectation. Feedback like yours serves exactly as the encouragement in order for us to escalate the level of service satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Inconsistent Arrangement

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Taking deposit after paying the entire stay amount during check in, and causing myself not having any cash on hand.

Good Breakfast and good location

Customer review rating 4.0/5

Ricky Business - Confirmed reviews ALL

Was on business trip and stay this hotel for the first time. It is near the MRT train and the hotel has very good breakfast. Location is good as it has night market nearby, drinking place and near the train station. Very convenient

Dear Mr. Aw W., We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

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Other web-users rate our hotel

  • 1,231 reviews 9.2/10 Location
  • 1,357 reviews 7.4/10 Room
  • 1,676 reviews 8.8/10 Service
  • 21 reviews 6.9/10 WiFi
  • 606 reviews 8.9/10 Breakfast
  • 573 reviews 8.1/10 Cleanliness
  • 173 reviews 9.8/10 Wellness Area
  • 154 reviews 9.1/10 Pool

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