Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
Willow Stream Spa, El Camaleon Golf Course-home to the only official PGA TOUR event in Mexico, on-property boat tours, kids club, El Pueblito-designed after a Mexican village with shops and restaurants, and flexible indoor and outdoor meeting space.
Check-in from 15h00
Check out up to 12h00
Boasting the ambience of a gracious Mexican home, the resort's 401 guest rooms are located in a low-rise building and clustered throughout the property in 90 two-story Casitas. Spa-style bathrooms with separate shower and tub. Furnished balcony/terrace.
Number of meeting rooms: 16
Maximum size: 1,041 m²
Maximum capacity: 1,000 people
Maximum banquet capacity: 890 people
100% genuine reviews from our guestsFind out more
Anonymous Families - 21/05/2019 AccorHotels certified review
Every Fairmont that we have visited have been spectacular- Mayakoba was certainly so as well.
Anonymous Couples - 20/05/2019 AccorHotels certified review
Our experience was very much good but disappointing too. Check in was great, enjoyed the pools. However the gratuity portion of the trip was very frustrating. You should either no include it or make it all the way. Partial gratuity does nothing but hurt your employees that are doing a good job. Or aggravate guests like it did me when my bill comes and it says I tipped $40 on a $5 charge. There were a couple incidents that soured me. Our mini bar was never stocked until the day we left, there were several gratuity discrepancies that made leaving a little easier, also the lady at the front desk when checking out and discussing our bill was very rude and accusatory about the charges. I would like to stay again but it would be nice to know I was a valued customer and not someone that was trying to get additional charges and fees because they could.
Anonymous Friends - 20/05/2019 AccorHotels certified review
Hotel was ok, but service in restaurants was terrible
Jon P. Couples - 20/05/2019 AccorHotels certified review
We were celebrating 48 year wedding anniversary, a big birthday and Mother's day, all on one long weekend. We stayed in a beachfront casita and that made the experience special. The room comes with a butler, David, was amazing in making it as good as it could be.
Tahir J. Business - 20/05/2019 AccorHotels certified review
In partnership with TripAdvisor
At 1 km
Non member rate
Members’ Rate, join while you book