Mercure Tamworth 4 stars

TripAdvisor rating 4.5/5 161 reviews
Mercure Tamworth
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Hotel extras

  • Quiet location with easy access to major highways and Tamworth city centre.

  • Direct access to West Tamworth Leagues Club and Scully Park.

  • Modern leisure area with swimming pool and gym.

  • Rooms with you in mind - suitable for the corporate traveller and family alike.

  • Shuttle bus service available to select destinations.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Tamworth

Scully Park
Kent Street
PO Box 3040
2340
tamworth
australia

Tel: +61267651200

Fax: (+61)2/67651299

Contact email

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :   TAMWORTH RAILWAY

  • By plane

    SYDNEY At 411km / 255.38 miles

  • By plane

    TAMWORTH AIRPORT At 8km / 4.97 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

GPS :-31.102, 150.917

Our accommodations

Standard Room 1 King Bed

  • Max. number of persons: x2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 1 King Bed

  • Max. number of persons: x2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

STANDARD FAMILY ROOM, 1 King and 1 Single Size Beds

  • Max. number of persons: x3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR FAMILY ROOM, 1 King and 1 King Zip Beds

  • Max. number of persons: x4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

STANDARD 2 BEDROOM SUITE, 1 King Bed and 1 King Size Zip Beds

  • Max. number of persons: x4
  • Area: From 62
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR 2 BEDROOM SUITE, 1 King Bed and 1 King Zip Beds

  • Max. number of persons: x4
  • Area: From 61
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

3 Bedroom Suite 3 King Beds

  • Max. number of persons: x6
  • Area: From 61
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR 3 BEDROOM SUITE, 1 King Bed and 2 King Size Zip Beds

  • Max. number of persons: x6
  • Area: From 61
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

West End Apartment 1 King Bed and Balcony

  • Max. number of persons: x2
  • Area: From 62
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BANJOS FAMILY RESTAURANT

Type of cuisine: Bistro

Banjos Family Restaurant offers a comfortable dining experience. An ideal for the whole family. The menu includes Australian cuisine and traditional comfort food. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NEROS CAFE

Type of cuisine: Cafe

Open daily until late to satisfy those food cravings, the café offers light meals in a comfortable setting. Enjoy wraps, gourmet salads, burgers, pizzas, coffee, cakes or homemade cookies. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEGENDS BAR

Photo non contractuelle / Strictly non binding

Legends Bar is a great place to relax and enjoy a cool drinks. With sports on the big screen and live music on Friday and Saturday nights, it is the perfect place to be entertained.Operated by West Tamworth League - no AccorPlus discounts apply.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCKTAIL BAR

Photo non contractuelle / Strictly non binding

This small intimate Bar is perfect for a cool beer, cocktail or refreshing drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 608 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 390 people

Find out more
Mercure Tamworth Meeting Room

Our guest reviews for
Mercure Tamworth

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,479 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

161 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Well done Mercure Tamworth

TripAdvisor rating 4.5/5

Fussiestcow Couples - 24/04/2019 TripAdvisor review

Overnight stay on a Thursday night. Check in with Janine was very professional and friendly. Had us sorted and met all our expectations. Superior King Room was outstandingly clean, generous size and quiet. Blackout curtains worked so well we slept in! 10 out of 10 Mercure. Adjoining Wests Leagues Club, this should offer easy access to dinner /breakfast. This was where the wheels fell off. For us the food options in the Bistro were incredibly dated 1980’s club food at its worst. Very disappointed in the quality and the facility, intact my meal was inedible. Bistro old fashioned, tired and not in keeping with the Mercure brand. We did not stay for breakfast choosing to go else where for a decent meal. Such a shame Mecure, hope this can be improved, we would love to return.

Small disaster rectified immediately by attentive and caring staff

Customer review rating 4.6/5

April A. Business - 21/04/2019 AccorHotels certified review

There was an incident of staff notifying that my case had been put in the car but when arriving at my destination 3 hours away the bag was not there. The manager got in her car and drove my bag to my next destination so it was waiting for me in the mornings. Super service and above and beyond.

Dear April, I am personally touched by your lovely feedback as I believe we had a duty, and that duty was to you! Although our team work hard to deliver an exceptional guest experience, it's apparent in this case that we fell short from the start. We have learnt a valuable lesson on basic breakdown of communication due to this incident. Again, thank you so much for taking the time to acknowledge our response on such a positive note and giving us the perfect score. If you choose to stay with us again, I would hope to get the opportunity to introduce myself directly. Sincerely, Operations Manager Mercure Tamworth

Mercury Tamworth

Customer review rating 4.6/5

Anonymous Business - 20/04/2019 AccorHotels certified review

Nice stay staff very friendly

Dear Stephanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Operations Manager Mercure Tamworth

Very happy

Customer review rating 4.6/5

Anonymous Business - 19/04/2019 AccorHotels certified review

Check in was rapid and friendly. Room was comfortable

Dear Mark, Great to see you again! and thank you for your positive comments regarding your stay at the Mercure Tamworth. Sincerely, Operations Manager Mercure Tamworth

Bruce & J. W.

Customer review rating 4.6/5

Bruce A. J. Friends - 19/04/2019 AccorHotels certified review

Not knowing quite what to expect (country "pub" ?? -they are quite o.k.) we were very pleasantly surprised and would be more than happy to stay with you again. It is a great double to be intergrated with the the club - we were "double happy". Especially appreciated the help and service at the front desk!!!. Cheers, J. and Bruce

Dear Bruce & J., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback and a perfect score! I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to your next visit. Sincerely, Operations Manager Mercure Tamworth

Very Comfortable, good service, good food .

Customer review rating 4.6/5

Ian H. Business - 17/04/2019 AccorHotels certified review

All good . Will stay again.

Dear Ian, Great to see you again and thanks for the perfect score! Again, it is a pleasure to share your comments with our team as they continuously strive to improve the quality of our services. Looking forward to seeing you on your next visit. Regards Operations Manager Mercure Tamworth

Comfortable & convenient

Customer review rating 4.6/5

Natasha Business - 17/04/2019 AccorHotels certified review

Friendly service, very comfortable & convenient location.

Dear Natasha, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. Please let us know if we can assist you further if planning to visit us again. Sincerely, Operations Manager Mercure Tamworth

Lovely rooms

Customer review rating 4.6/5

Dr M. D. Families - 17/04/2019 AccorHotels certified review

Lovely rooms. Unfortunately we went to dinner at the Club attached to the hotel but the staf failed to inform us that our 50% discount on meals would not be accepted at the restaurant.

Dear Michael, Thank you for taking the time to share your concerns, it is feedback like this that we learn from, and use to improve. We work hard to deliver correct & updated information, and it's apparent in this case that we fell short. Please allow me to express my sincerest apologies & rest assure that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Operations Manager Mercure Tamworth

Great stay, good location, respectful and considerate staff

Customer review rating 4.6/5

Robert Couples - 17/04/2019 AccorHotels certified review

easy to stay, no problems, parking, room, ease to get to club next door was all good.

Dear Robert, Thanks for visiting us again, and the perfect score! We very much appreciate your comments regarding your stay at the Mercure Tamworth. Sincerely, Operations Manager Mercure Tamworth
Customer review rating 4.6/5

Mark W. Families - 17/04/2019 AccorHotels certified review

It was excellent. The staff and facilities were perfect for a restful stay.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback and gain a perfect score! I will share your comments with our team as they are continuously striving to improve the quality of our services. Looking forward to seeing you on your next visit. Sincerely, Operations Manager Mercure Tamworth

a new hotel feeling its way

Customer review rating 4.6/5

Julien V. Couples - 17/04/2019 AccorHotels certified review

satisfying but not brilliant

Dear Julien, Thank you for taking the time to review our hotel. If I could be of assistance to help make your stay a more enjoyable experience, please do not hesitate to contact me. Look forward to see you on your next visit. Sincerely, Operations Manager Mercure Tamworth
Customer review rating 4.6/5

Luke F. Couples - 16/04/2019 AccorHotels certified review

Very good. Happy and helpful front office. Room clean and comfortable.

Dear Luke, Thanks for the perfect score & kind feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We look forward to seeing you on your next visit. Sincerely, Operations Manager Mercure Tamworth

Relaxing & comfortable

Customer review rating 4.6/5

Robin H. Business - 15/04/2019 AccorHotels certified review

Beds very comfortable & pillows amazing. Surprised there were no bath robes. Also no drawers in the rooms. Mirrors on the inside of the wardrobes would be helpful as we were two ladies travelling & always need to use the mirror!! No wine glasses reduced the enjoyment of our wine & a couple of plates & knives would have been useful. Parking & checkin was excellent & all staff most impressive. A couple of chairs would have been more suitable to older people in the lounge area. Base of lamps were dusty & bed making was a bit haphazard

Dear Robin, We very much appreciate your positive comments regarding your stay at the Mercure Tamworth. At Mercure, we strive to provide a superior service experience for every customer; therefore your concerns and suggestions to our rooms are of the highest importance and will be added to our next review of upgrades. Again, thank you for taking the time, your voice is so important to us. Look forward to seeing you on your next visit. Sincerely, Operations Manager Mercure Tamworth
Customer review rating 4.6/5

Anonymous Business - 15/04/2019 AccorHotels certified review

funeral

Dear Anita, Thank you for the great review of our hotel! I"m sorry your visit was due to a sad occasion however, we are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Operations Manager Mercure Tamworth

Clean and comfortable.

Customer review rating 4.6/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Doona too hot and it's either on or off, assuming one doesn't want to have the air conditioner on all the time, which we don't. Only one easily movable chair meant one of us had to have breakfast in the room standing up. Finding TV channels was somewhat of a challenge as the initial range very basic.

Dear Allan, We very much appreciate your comments regarding your stay at the Mercure Tamworth. We are glad that you had a comfortable stay, however please do not hesitate to speak to one of our friendly reception staff for any additional requirements. We are here to make your stay an experience! Look forward to seeing you on your next visit. Sincerely, Operations Manager Mercure Tamworth

Tamworht Stay

Customer review rating 4.6/5

Mark Families - 15/04/2019 AccorHotels certified review

My wife and I really enjoyed our stay at the Mercure Hotel in Tamworth especially noting the Indigenous stay as well. Service was great as was the hosptality.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations Manager Mercure Tamworth

Modern, comfortable with friendly employees

Customer review rating 4.6/5

Anonymous Couples - 15/04/2019 AccorHotels certified review

Very good. Three minor suggestions: fly screens so the windows can be open, a recycling bin and a slightly larger fridge with a freezer section (handy for those on a road trip).

Dear Christian, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback and suggestions which help us improve the quality of our services. In particular, suggestions from our guests are treated with the highest importance, they help keep us in touch when doing our room reviews. Again, thank you for sharing your experience, and we look forward to seeing you on your next visit. Sincerely, Operations Manager Mercure Tamworth

Comfortable and lovely

Customer review rating 4.6/5

Pwast Business - 14/04/2019 AccorHotels certified review

The staff was extremely cordial and ensured my stay was comfortable. The rooms were clean and the photographs on the walls were outstanding.

Dear Pooja, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations Manager Mercure Tamworth
Customer review rating 4.6/5

Anonymous Business - 14/04/2019 AccorHotels certified review

Friendly staff. Spacious rooms. Too few coat hangers and no shelves and non existent WiFi. Overall a pleasant stay.

Dear Gail, We very much appreciate your comments regarding your stay at the Mercure Tamworth. I will share your comments with our team and have taken the liberty to request that additional coat hangers are placed in your room prior to your next visit. And yes, you are so right, our Wifi has certainly created issues for us however that was now been addressed. Thank you again for sharing your experience, we really do value your feedback.. Sincerely, Operations Manager Mercure Tamworth

The motel served our purposes perfectly for an overnight stay on the way from Brisbane to Mudgee.

Customer review rating 4.6/5

Michael S. Couples - 14/04/2019 AccorHotels certified review

Our experience of the Tamworth Mercure could not be faulted. The room was spacious, clean and comfortable - very nice to have two comfortable chairs and a table included so that we could relax there with a drink while watching the TV. The house-keeping ladies we met were very helpful and friendly, as were the ladies at Reception. The connection with, and ease of access to, the Wests Football Club is an excellent idea; the food there was of a very high standard and reasonably priced. Our only suggestion is that at some time in the future, a covered walkway be built between the carpark (which is covered) and the front door of the hotel foyer so that we would not have had to walk the 15 uncovered metres from the car to the foyer in the rain! Nonetheless, we will certainly be staying there again when next we visit Tamworth.

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Tamworth. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service and amentities as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Operations Manager Mercure Tamworth
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