Hôtel Mercure Bayonne Centre Le Grand Hotel 4 stars

TripAdvisor rating 4.0/5 155 reviews
Hôtel Mercure Bayonne Centre Le Grand Hotel
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Room 1

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Hotel extras

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre (Nearby)
  • Massage (Nearby)
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100
bayonne
france

Tel: +33559596200

Fax: (+33)5/59596201

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAYONNE ANGLET BIARRITZ :   C BAYONNE MAIRIE

  • CHRONOPLUS :   B A2 C BAYONNE MAIRIE

  • MAIRIE DE BAYONNE :   Ligne A1 MAIRIE DE BAYONNE

  • By plane

    AEROPORT BIARRITZ At 6.1km / 3.79 miles

  • By train

    BAYONNE At 1km / 0.62 miles

GPS :43.492304, -1.476461

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • Bathroom products

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • Bathroom products

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

BAR DU GRAND HOTEL

Photo non contractuelle / Strictly non binding

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 21

  • Maximum capacity: 8 people

Find out more

Our guest reviews for
Hôtel Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,036 reviews

tripadvisor

TripAdvisor Rating 4.0/5

155 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very pleasant

Customer review rating 4.5/5

Anonymous Solo - 19/08/2019 AccorHotels review

A beautiful hotel in a central location. More expensive than I would normally pay and I will use loyalty points going forward if staying again or in another AccorHotel.

excellent

Customer review rating 4.5/5

Anonymous Solo - 16/08/2019 AccorHotels review

excellente

Travelling through

TripAdvisor rating 4.0/5

karlbourgeus Couples - 16/07/2019 TripAdvisor review

Wanted to visit Biaritz and this hotel was a very nice option price vs quality. From this distination you can visit places like Biaritz and Bilboa. Also the link with the Basken culture is an extra. Private parking place at walk distance

Thank you for taking the time to write this wonderful review of your recent stay at Mercure Bayonne Centre Le Grand Hôtel. I will be certain to share this fantastic review with the whole of the team and we hope to welcome you back in near future. It gives me great pleasure to know that you had a terrific experience with us and that you were impressed by our location. We pride ourselves on creating special experiences for all of our guests. Best wishes, Geoffrey GAUTIER - Marketing Manager Mercure Bayonne Centre Le Grand Hôtel

Nice staff great location

TripAdvisor rating 4.0/5

michaelglewis Family - 15/07/2019 TripAdvisor review

The hotel is well located in central Bayonne and close to botanic gardens and parks. Banks restaurants and cafe’s are close by. Parking height is an issue if your car has roof rack as max height is 1.90m and is 200 metres walk away.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Geoffrey GAUTIER - Market manager Mercure Bayonne Centre Le Grand Hotel

Would definitely return

Customer review rating 4.5/5

Anonymous Couples - 13/07/2019 AccorHotels review

We were part of a Rick Steve’s tour

Dear JOE B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Nice and comfortable situated perfect in Bayonne

Customer review rating 4.5/5

Soren Couples - 07/07/2019 AccorHotels review

Welcoming and friendly staff in the cosy hotel right in the center of Bayonne makes this hotel a good choice for a stay. The rooms are very different and some needs a little updating, but they are very clean and cosy. The breakfast er superb and the bar are very nice, however without a bartender and a little bit limited.

Dear SOEREN O., Thank you on behalf of all of Mercure Bayonne Centre team for the very positive comments about your last stay with us. Especially, many thanks for your special mention concerning staff who knew how to welcome you with professionalism and friendliness. Your satisfaction is really the best reward. We hope to welcome soon for your next stopover in Bayonne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Great hotel- Challenging Parking

Customer review rating 4.5/5

Peter W. Couples - 30/06/2019 AccorHotels review

Great hotel excellent staff very helpful, professional and friendly. Great location apart from parking. If you drive anything larger than a mini then you are in for a challenge getting you car up and down the circular ramp.

Dear PETER W., Thank you very much for sharing your feedback after your stay in Mercure Bayonne Centre Le Grand Hôtel. We are pleased that you enjoyed both staff and our central location. Thank you for your compliments on our front staff we are very pleased to read that they were helpful. We are very sorry to hear about parking. Be sure that we have made a procedural reminder so that these incidents do not happen again. We hope to have the opportunity to welcome you back in the near future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing & Commercial Mercure Bayonne Centre - Le Grand Hôtel

Old building but charming and spacious room. Great bathroom.

Customer review rating 4.5/5

Carlo Couples - 30/06/2019 AccorHotels review

Good location, very well situated. Room on streetside : noisy in the morning due to laundry pick up and street cleaning. Very friendly reception lady. Affordable drinks.

Dear CARLO H., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Geoffrey GAUTIER - Directeur Marketing & Commercial Mercure Bayonne Centre Le Grand Hôtel.

Lovely hotel

Customer review rating 4.5/5

Valerie C. Friends - 05/06/2019 AccorHotels review

Staff very helpful and friendly, unfortunately room was not cleaned on last day and had to ask for help from reception who were very helpful and got things sorted out very quickly

A perfect hotel for a visit to Bayonne, location, staff, breakfast, rooms, all superb!

Customer review rating 4.5/5

Dixie B. Families - 04/06/2019 AccorHotels review

ALWays our favorite hotel in Bayonne. Staff are very professional, very pleasant, very helpful. The man at the reception helped book our Mercure hotel in Paris. It is in a perfect location, we are very pleased, it,is the Mercure Hotel Notre Dame Saint Germain Des Pres. We visit Bayonne because it is the Sister City of our county in Florida and it is a pleasure to renew our friendships in Bayonne regularly. The rooms at the Bayonne Hotel are very nice and the breakfast buffet is enjoyed, as well as being able,to make tea or coffee during the day. Thank you!

Excellent as usual

TripAdvisor rating 4.0/5

Navigator32417479573 Business - 03/06/2019 TripAdvisor review

Really nice hotel really lovely team, always here to help Nice rooms with nice deco, really comfy well located, many nice restaurants close to the hotel great breakfast. I tend to stay there several times a month.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards

A comfortable, well presented room in a great location.

Customer review rating 4.5/5

Maree C. Couples - 30/05/2019 AccorHotels review

Overall extremely satisfied.

Lovely hotel

Customer review rating 4.5/5

Joanne Friends - 24/05/2019 AccorHotels review

Excellent location, gracious staff, walking distance to all areas of interest , a definite go back to place

Nice hotel, helpful staff, great location

Customer review rating 4.5/5

Daniel G. Couples - 13/05/2019 AccorHotels review

We loved the hotel and staff, and had a fabulous time. The only area for improvement is the breakfast. The scrambled eggs sit for too long and do not appear appetizing.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very accommodating staff at nicely located facility

Customer review rating 4.5/5

Jim Couples - 11/05/2019 AccorHotels review

Alexandra went out of her way to enhance our comfort and stay. Slightly oversized room, extra sheet and blanket provided in lieu of comforter. Clean and comfortable. Alexandra very helpful on directions and options.

Dear JAMES W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Edward S. Couples - 07/05/2019 AccorHotels review

Lady at reception was excellent, extremely helpful, polite and cheerful,the breakfast (hot section ) was very disappointing, room service was adequate, .

Dear EDWARD s., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I wiil check hot selection in breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A very pleasant stay.

Customer review rating 4.5/5

Sharon C. Business - 20/04/2019 AccorHotels review

Best location and courteous staff.

A Mercure Quality Hotel In Bayonne Center

TripAdvisor rating 4.0/5

Culture39514921076 Couples - 19/04/2019 TripAdvisor review

Excellent hotel. Staff was great. Complete breakfast was a joy to wake up to in the morning. The hotel's parking garage was average due to the fact that the entry/exit control light at the entrance was not operating and the venue was narrow and steep. The town's ongoing construction is quite an obstacle to overcome, although, the hotel stay is worth the extra effort. Note: I would like to point out that the hotel staff, especially Marie at the front desk, was exceptionally helpful and made our stay extra pleasant. Also, Guillarme, Antoine, and Alexandra assisted us also. The breakfast room staff were courteous and helpful. Our room was clean and neat each day.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards

Excellent Hotel in great location.

Customer review rating 4.5/5

Anonymous Couples - 16/04/2019 AccorHotels review

We thoroughly enjoyed our stay. Breakfast was excellent. The room was very comfortable the and general ambience was very good. My only disappointment was the failure to replenish toiletries and water daily.

Great location and high quality

Customer review rating 4.5/5

Edward J. Couples - 18/03/2019 AccorHotels review

Very high quality renovation/ friendly and helpful staff

Dear sir We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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