Mercure Singapore Bugis 4 stars

TripAdvisor rating 4.0/5 1,360 reviews
Mercure Singapore Bugis
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+ 23 Services
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Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI and 24-hour room service

  • 5 min to Bugis MRT, within close proximity to SUNTEC and MBS by train, 15min walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973
singapore
singapore

Tel: +6565216088

Fax: (+65)68228901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles

  • By train

    BUGIS JUNCTION At 0.5km / 0.31 miles

GPS :1.299523, 103.853104

Our accommodations

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

Signature Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Signature Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV

Signature Loft Room with Queen Bed and Sofa

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with King Size Bed

  • Max. number of persons: 2
  • Area: From 22
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Executive Loft with Queen Bed and Sofa

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

ROYALE RESTAURANT

Type of cuisine: International

Royale is an all-day dining enclave serving up the very best of international and local cuisine. This restaurant serves buffet breakfast, lunch and dinner daily. A la carte dishes are also available from noon to 10.30pm.

Lunch

06:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SONG GARDEN

Type of cuisine: Chinese

A Chinese restaurant that epitomises Cantonese classics with modern twists. Abounds in chinese touches like oriental motifs alongside eight private rooms, the restaurant is also ideal for banquets and business lunches. Accor Plus benefits do not apply.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARTISTRY@ONE22

Photo non contractuelle / Strictly non binding

A chic centrepiece in the lobby, guests can lounge and revel in a variety of premium coffees, beers, house pours, and cocktails; alongside a delectable range of tapas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 215

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

11,797 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,360 reviews

Excellent location

TripAdvisor rating 4.0/5

rajigune Solo travel - 13/08/2019 TripAdvisor review

Excellent location with plenty of shopping and food options close by. Two MRT stations within 5 minutes walk. Very friendly, polite and helpful staff. Clean, tidy well appointed room. Breakfast was good with a lot of variety. However, there was an acute shortage of Salt and Pepper shakers and some tables lacked cutlery at Royale restaurant.

Superb hotel

Customer review rating 4.1/5

Defri Solo - 12/08/2019 AccorHotels review

Location is fantastic, hotel is clean and friendly staff

Dear Defri M., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Very good

Customer review rating 4.1/5

Dini L. T. Families - 12/08/2019 AccorHotels review

Loft family room very nice and suitable for my family. Mercure bugis it’s very good location, very near to shopping location like bugis street, bugis junction and MRT station. The facility hotel is good, and my children like it

Dear Dini Lily t., What a fantastic review. Thank you for your wonderful feedback. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

pradeep

TripAdvisor rating 4.0/5

J7780OGinfo Business - 12/08/2019 TripAdvisor review

maintenence ,housekeeping very poor,miniature rooms,no space,receiving at reception was not satisfactory no facility for accor members ,very little choice for vegeterians,location was good and moving around city was

Customer review rating 4.1/5

Anonymous Friends - 11/08/2019 AccorHotels review

great

Dear Ai Sha T., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Guestroom is neat and tidy

Customer review rating 4.1/5

Anonymous Families - 11/08/2019 AccorHotels review

Not bad

Dear Lau H., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

comfortable

Customer review rating 4.1/5

Anonymous Friends - 11/08/2019 AccorHotels review

quick check in and out

Dear Nyet Ting C., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Value for money

Customer review rating 4.1/5

Torpedo Business - 10/08/2019 AccorHotels review

Value for money. Breakfast was relatively good with singapore flavours. However, soundproofing of the room is one of the worst in my many hotels stays so far. Worst of all, the hotel acknowledged this issue but can’t provide a solution,

Dear Aeron Wei Chuan Y., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. Please rest assured that I have personally highlighted your comments pertaining the room's sound insulation for further improvements. My apologies for the inconvenience caused. Once again, thank you for sharing and we hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Avverage

Customer review rating 4.1/5

Anonymous Solo - 10/08/2019 AccorHotels review

Room was not cleaned properly and timely. Amenities were not replaced properly.

Dear Petra E., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was deeply concerned that the up keeping of our housekeeping cleaning services was not up to standard. I have thus spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room. I have also emphasized to our team to conduct a thorough room check to ensure amenities are well replenished while making up every guest room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Excellent location, very good breakfast

Customer review rating 4.1/5

K. D. Families - 10/08/2019 AccorHotels review

Rooms are small, overall the hotel looks a big messy in the lobby area. Rooms are small but ok. Beds are good. Cleanliness good. Breakfast very good. Staff friendly. Bathroom confuguration small.

Dear D. K., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. On a separate note, It will be my pleasure to let you know that our hotel does offer different category of rooms for travelers who need to spend more time while with us. I would like to recommend you our Superior Room in this case. Thank you once again for the feedback and I hope to see you soon! Sincerely, Chloe Tay Front Office Manager

Good service standards

Customer review rating 4.1/5

P A. Solo - 10/08/2019 AccorHotels review

I did the web check-in to ensure smooth arrival at the hotel. I got an sms informing me the keycard is ready to collect. I arrived one hour after the receiving the sms but the key wasn’t ready and I had to wait another 30min. But the front desk staff were very nice to offer me a voucher to get any drink at the bar. And it kept me busy until the room gets ready. I loved the experience at Loft room. The view from room top and the pool were nice too.

Dear Praveen Anupame Wijesena M., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. My sincere apologies regarding your online check in experience. We have reported the glitch and rest assured we are taking appropriate measures to prevent future recurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

This hotel is located at a very convenient location, room is small but clean and tidy. I love it.

Customer review rating 4.1/5

T. Q. T. Families - 10/08/2019 AccorHotels review

- extremely convenient location where we can find shops, local foods, easy transportation. - very professional and helpful staff - service is great - room is clean and tidy - quick check-in and check-out - definitely, will comeback for next trip

Dear T. Quang T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Great experience

Customer review rating 4.1/5

Guy M. Business - 10/08/2019 AccorHotels review

Room was good, bath was good, breakfasts were very tasty and with a variety of selections.

Dear Guy M., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel room and facilities. It felt even better to know that you have enjoyed the services. from the moment you checked in until your departure. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Nice place to stay

Customer review rating 4.1/5

Surya Families - 09/08/2019 AccorHotels review

Very very good in location and clean

Dear Surya C., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

farouq f.

Customer review rating 4.1/5

Farouq F. Business - 09/08/2019 AccorHotels review

I stay at this hotel just 1 night, the room is simple and good, but his room just for young man because have stairs to bad.

Dear Farouq f., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

comfortable in a great location

Customer review rating 4.1/5

Barb H. Business - 08/08/2019 AccorHotels review

Our first night in an upgraded room was a disappointment (1405) due to extremely loud noise. That night I only had 2 hours of sleep. This did impact on my 8 hours of teaching the next day. However, on saying that though the person on reception was amazing and allowed us to change rooms (1433) at 3am. We can't thank him enough for this. After this start, we had a very comfortable stay and glad to be in such a great location in the city.

Dear Barbara H., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

OK hotel in a good location

Customer review rating 4.1/5

Jt Couples - 08/08/2019 AccorHotels review

The hotel was clean and good overall. We stayed in one of the loft rooms and the main issue with the room was a lack of storage space for clothes. It would be beneficial to have a wardrobe or some more alternatives to hang your cloths. The breakfast was good, but would like to see a bit more variety on food even if it would mean a price increase.

Dear Juho T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Please also rest assured that I have personally highlighted your comments pertaining your breakfast experience to our F&B Team for further improvements. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Convenient

Customer review rating 4.1/5

Colin Business - 08/08/2019 AccorHotels review

Overall comfortable and convenient, one area that requires attention is breakfast, poor choice and low quality of food, also the temperature in the dining room was extremely cold.

Dear Colin H., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please also rest assured that I have personally highlighted your comments pertaining your breakfast experience to our F&B Team for further improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Good location

Customer review rating 4.1/5

Holger B. Business - 07/08/2019 AccorHotels review

Had a short business trip to Singapore and stood here for 3 nights

Dear Holger B., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager
Customer review rating 4.1/5

T. Q. V. Business - 07/08/2019 AccorHotels review

Hotel is good, clean and location is convenience

Dear V. Quang T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager
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