Mama Shelter Los Angeles 4 stars

TripAdvisor rating 4.0/5 714 reviews
Mama Shelter Los Angeles
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  • I cannot take advantage of the Members' rate

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK OUT
  • Dry cleaning / Ironing
Leisure and activities
  • Massage (Nearby)
  • Golf
  • Tennis
  • Beach and water sports
Catering
  • 2 restaurant(s)
  • 1 bar(s)
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mama Shelter Los Angeles

6500 Selma Ave
90028
los angeles
united states

Tel: +13237856666

Fax: (+1)323/7856600

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    LOS ANGELES INTL At 20.92km / 13 miles

  • By car

    101 HWY AND VINE At 1.61km / 1 miles

  • By train

    UNION STATION At 11.59km / 7.2 miles

GPS :34.099483, -118.331991

Our accommodations

MEDIUM MAMA STANDARD

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

MEDIUM MAMA CITY VIEW

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

MEDIUM MAMA HOLLYWOOD SIGN VIEW

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

LARGE MAMA STANDARD ACCESSIBLE

  • Max. number of persons: 2
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

LARGE MAMA CITY VIEW

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

XXL MAMA SUITE HOLLYWOOD SIGN VIEW

  • Max. number of persons: 4
  • Area: From 41
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

Our restaurants and bars

MAMA SHELTER

Type of cuisine: French

A simple and flavorsome cuisine, inspired by French and American traditions so that you feel at home.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA COFFEE SHOP

Type of cuisine: Cafe

Relaxing while enjoying a fine coffee in a comfortable armchair is a perfect way to spend time. Mama knows it and has thought of everything; we have selected the best coffee accompanied by delicious pastries. We are waiting for you!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA SHELTER BAR

Photo non contractuelle / Strictly non binding

Enjoy a cocktail at the bar, relax and keep your eyes open, you might just meet some great people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mama Shelter Los Angeles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

714 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Not the best place to stay

TripAdvisor rating 4.0/5

Excursion101448 Couples - 17/09/2018 TripAdvisor review

The rooms are noisy and there s no real curtain to be able to get a proper sleep. Rooms are small and despite a good bedding that s not a real good hotel room for 250 USD à night. Being a gold loyalty program member I did not receive anything special in this hotel.Personnel was just OK and did not made up for the experience. Roof top OK but crowdy and the special margarita cocktail I had was disgusting. Bye Mama

Hi there, Thank you for taking the time to share your experience with us. As much as I dislike receiving negative feedback about an experience like yours, I'm also grateful for guests like yourself who take the time to share criticism in a constructive and helpful manner. Allow me to apologize for not meeting your expectations during your stay with us. We do not take these concerns lightly, please give Mama a chance to win you back. I really hope you give us a second opportunity to welcome you back, and if you decide to stay with us, feel free to contact me directly as I would love to personally assist you with your booking and ensure you feel the Mama love. Thank you for your loyalty as a Gold Accor member and for your honest review. Luiz

Not worth the money

TripAdvisor rating 4.0/5

aliciadaniels Family - 23/07/2018 TripAdvisor review

I am an employee and Accor Advantage plus member of the Accor Hotels, and for the grand amount I paid for my one week stay, I was extremely disappointed. On Fridays, Saturday and Sunday's from 3pm onwards (until approx. 1pm), the whole reception/lobby area turns into a nigh club scene which makes it almost impossible to have any conversation with reception. The hotel staff lack knowledge of the area and are no help with public transport or shuttles. They are not willing to go the extra mile. (Wasn't even asked how my stay was when I checked out) The rooms are extremely noisy (especially on weekends) and almost impossible to sleep some nights. The amenities in the room are bare minimal with only a tv, no kettle, tea or minibar. Certainly won't be returning!

Not up to the Accor standards

TripAdvisor rating 4.0/5

ELO_Australia_Travel Couples - 01/07/2018 TripAdvisor review

As a loyal Accor Hotels guest, I chose the Mama Shelter because it was close to the sites we wanted to see. If we had known that the standard were outside what we usually receive from Accor Hotels, we would have chosen another hotel. Although the rooms were clean, they had no wardrobe. Not sure how you can stay at a place for a more than one night if you have to always lift and shift your suitcases. The bathroom was modern but

Hey Elo, Thank you so much for taking the time to share your experience at Mama Shelter Los Angeles. We take feedback seriously and appreciate your comments. I am sorry to hear that your stay was not as you expected. I hope you give Mama another chance and if you decide to do so, please feel free to contact me as I would love to meet you in person. Cheers, Luiz

Visiting LA on our California trip

TripAdvisor rating 4.0/5

Vincent Y Couples - 04/06/2018 TripAdvisor review

A good choice if staying in Hollywood. Location is within walking distance to all attractions. Also close to a Metro station make it easy to travel around. Deco of the hotel is special and although it may not be to everyone's taste but it shall definitely be a memorable stay. Take time to visit the roof top bar it is special and one could see the Hollywood sign from there.

Hey Vincent, Thank you so much for taking the time to sharing your experience at Mama Shelter LA. It is great to see that you enjoyed your stay and that your visit to Hollywood was special. We hope to welcome you back at Mama LA! Cheers, Luiz

May 18 review

TripAdvisor rating 4.0/5

Robert B Business - 24/05/2018 TripAdvisor review

Great place & excellent service one major criticism - the lifts are terrible, extremely slow & especially the dedicated room lift. You have to wait for ages & it slowly bumps from side to side to go up or down. Both lifts need a major overhaul. At the very least speeding up & faster response time.

Hey Robert, Thank you for taking the time to sharing your experience at Mama Shelter LA with us. It make me happy to see that overall you enjoyed your stay at Mama LA. I look forward to welcoming you sometime soon! Cheers, Luiz

Don't stay on 2nd floor

TripAdvisor rating 4.0/5

fotki Business - 15/05/2018 TripAdvisor review

Very nice bathroom & shower. Rooftop patio/bar is great on a beautiful day. But more of a party place & crash pad for a group (an extra bed came with the room.) Check-in/-out counter is difficult to access when the bar area is busy, much less with luggage. 'City view' room had one strangely tiny window and so much empty wallspace, one was covered with a mirror. I stayed on the second floor, directly above the bar which is open until 2am, which meant I was awake with dj music & crowd noise until 2am. The air vent blows directly on your face while in bed. Check-out took ages because of the crowd trying to get to the rooftop and people checking in. Move the hotel desk away from the bar! I'd come back to the rooftop bar, but don't think i'd stay here again.

Hey Fotki, Thank you for taking the time to sharing your experience at Mama Shelter LA with us. I truly appreciate your feedback and hope you give Mama LA another opportunity to welcome you. If you decide to stay again at Mama LA, please feel free to reach out to me directly as I would love the opportunity to personally welcome you. Cheers, Luiz

Wonderful place, great staff, super rooms, fantastic rooftop

TripAdvisor rating 4.0/5

Philr0we Family - 10/11/2017 TripAdvisor review

Mama Shelter Los Angeles is an absolute gem ! The hotel has a relaxed and modern atmosphere, the staff are extremely nice and helpful, our room was spacious, trendy (great decoration) and fully equipped with all necessary "modcons". The rooftop bar and restaurant area is just fabulous (incredible view over LA, delicious food, very reasonable prices for LA ...) and altho' we didn't have the opportunity to test the restaurant and bar inside the building, there seemed to be an overall atmosphere of good will and well-being from the clients when we walked through the area. One little tip: the hotel offers self-parking at around 25$ (with a 5 minute walk back to the hotel after parkiing) or valet parking at 39$... we were so exhausted upon arrival that we took the valet parking, only to discover the next morning that just around the corner there is a Public Parking at 10$ per day ... But we were so well taken care of at the Mama Shelter LA that we really didn't mind ... !

Beresford Hotel Hollywood

TripAdvisor rating 4.0/5

Jenny P Couples - 24/06/2017 TripAdvisor review

The location is very good. It is in walking distance to Hollywood walk of fame and other attractions. ,restaurants Staff very helpfull. The rooftop bar has amazing view including the Hollywood sign, its a popular place for locals and other visitors too. The restaurant has a variety of meals my favorite was the Grilled Pork chop $28 and Braised Short Rib $24 USA downside the cost of wine the cheapest chardonnay $48 USA !! Thank you to the following staff at reception Azalia Daniel Rhsen and in the restaurant Calvin. I only gave the room average due to the size, the hotel is very clean the bed very comfy.

Great stay and great location.

TripAdvisor rating 4.0/5

kingfisher464 Solo travel - 20/04/2017 TripAdvisor review

Ideal location for the Hollywood Boulevard and Hollywood Bowl. Staff were friendly and very helpful. Rooftop bar gave a decent view of the Hollywood sign and was quite relaxing as the sun went down. Would book there again.

Mama says welcome

TripAdvisor rating 4.0/5

Nomad809639 Family - 23/05/2016 TripAdvisor review

Our stay at Mama Shelter LA was very enjoyable. The hotel had a very 'funky' atmosphere and the staff made us feel very welcome regardless of the time of day. It was a nice touch having a 'security guard' welcoming us back to the hotel every time we arrived back at the hotel. The restaurant staff were so happy and nothing was too much trouble. The only problem was the lift/elevator which was out of action from day 2 of our stay. My daughter had a bad knee and found it difficult to get up and down the 4 flights of stairs every time we wanted to go out. Heaven knows how anyone who was wheelchair bound would manage! Having said that, I would recommend this hotel to anyone who wanted to stay in the centre of Hollywood.

Hello Skippy'sMum, We are glad you enjoyed your stay in Mama LA. Again we are very sorry our elevator was out of service during your stay, we wish this would not have happened. Thank you for sharing your experience on Trip Advisor and I will make all your positive comments are shared among our colleagues. Mama loves you Elise Rooms Division Manager
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