Mercure Bucharest City Center 4 stars

TripAdvisor rating 4.5/5 648 reviews
Mercure Bucharest City Center
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Hotel extras

Mercure Bucharest City Center is a trendy boutique hotel, devised around the world famous composer Enescu. Great local wines, sophisticated and individually designed rooms, ensuring a local inspired experience delivered by enthusiastic hoteliers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 25.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street
www.anpc.gov.ro
J40/5534/2011 - RO28434727
10302
bucharest
romania

Tel: +40372426000

Fax: (+40)37/2426001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HENRI COANDA At 16km / 9.94 miles

  • By train

    GARA DE NORD At 2.2km / 1.37 miles

GPS :44.442661, 26.096104

Our accommodations

Opt for a comfortable and cozy room equipped with quality queen-size bedding and shower or bathtub. Special features such as coffee and tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Superior Room with 1 Double bed

  • Max. number of persons: x3
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with Twin beds

  • Max. number of persons: x3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Privilege Room with 1 king-size bed

  • Max. number of persons: x3
  • Area: From 23
  • Views: Patio, Courtyard side, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Time to chill out

  • Max. number of persons: x2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Like a movie star

  • Max. number of persons: x3
  • Area: From 22
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Mini bar with free soft drinks(...)

Privilege Suite with 1 double bed and sofa

  • Max. number of persons: x4
  • Area: From 26
  • Views: Courtyard side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

WINESTONE

Type of cuisine: International

You are invited to discover WINESTONE, the new wining and dining concept of Mercure Bucharest City Center. Enjoy authentic cuisine served on stone plates and taste our attractive selection of local and international wines.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE BAR

Photo non contractuelle / Strictly non binding

From lunch to dinner, we provide you tasty options. You will definitely enjoy our symphony of colors and tastes, based on healty ingredients. Trendy offer comes along with special service.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 48 m²

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 18 people

Find out more
Mercure Bucharest City Center Meeting Room

Our guest reviews for
Mercure Bucharest City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,673 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

648 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Good choice

Customer review rating 4.6/5

Vili Business - 21/04/2019 AccorHotels certified review

Verry nice hotel. Friendly staff. Good breakfast.

air condition ,creme for Shoe polish

Customer review rating 4.6/5

Zeev Families - 18/04/2019 AccorHotels certified review

all the services of the hotel was find. except air condition. it didn't work at summer mode . there was no creme in the Shoe polish. I am also a member of the accord hotels and i din't receive the 5% discount as a member.

Customer oriented

Customer review rating 4.6/5

Stanley Business - 18/04/2019 AccorHotels certified review

Very thoughtful.

Great at the beginning, a bit dissappointing at the end

Customer review rating 4.6/5

M. Business - 15/04/2019 AccorHotels certified review

Overall experience was good. Hotel clean, front desk staff friendly and supportive, location great. However, two nights before leaving, had dinner in the hotel restaurant. I've had two glasses of wine and both were charged on the bill. I've mentioned that in the room there is an advertisement leaflet saying that between 19:00 and 20:00 there is Happy Hour when every drink is doubled for free. I was told by the waitress that is the case only for beers... It's not about paying €4 more for a drink, but about the wrong communication towards the customers. I brought that up to the attention of the front desk and they agreed that any second drink should not be charged. The last evening before leaving I had dinner again in the hotel restaurant. The main waiter (bartender, unshaved and with several missing teeth in a wide smile) started to question me a bit aggressively to confirm my room number before even ordering (?) and once I've mention that, saying that he wanted to confirm that it was me (?) and questioned me again why did I complain to the front desk... (?) Telling me that because of my remark he got called in his free time by the front desk... (?) Seeing me totally surprised, and when I told him that is about a mismatch between what the advertisement says and what they practice in the restaurant, he admitted that the second drink was deducted from my bill and I was right...(?) Then I wonder why was needed to be questioned and to try put me in uncomfortable situation? In the meantime of the conversation, when at another table was someone else having dinner, the janitor was vacuum cleaning between the tables and after that washing the floors with detergent... All that experience was totally unusual and not how it should be in an Accor Hotel. I am a frequent traveler but did not have such experience before...

Great value in centre of Bucharest

Customer review rating 4.6/5

Mark Friends - 12/04/2019 AccorHotels certified review

I had a very comfortable stay in this hotel located in Bucharest city centre. Nicely designed rooms which were clean and well presented with very helpful friendly staff. The bar / restaurant area lacked atmosphere but otherwise it was ideal and within easy walking distance of most places I wanted to see.

Mrs

Customer review rating 4.6/5

Anonymous Business - 10/04/2019 AccorHotels certified review

Overall good. Service minded staff and a good range of breakfast alternatives.

Great hotel, very central and great value

Customer review rating 4.6/5

Anonymous Couples - 07/04/2019 AccorHotels certified review

Very comfortable stay all round

OK

Customer review rating 4.6/5

Tímea M. Business - 05/04/2019 AccorHotels certified review

There was no ketchup and mustard at breakfast available.

Staying in Mercure

Customer review rating 4.6/5

Vladimir Business - 05/04/2019 AccorHotels certified review

Appreciate assistance of receptionists (especially on the day of my departure!), who helped me finding answers to important questions!

Customer review rating 4.6/5

Raluca Business - 04/04/2019 AccorHotels certified review

Super

Very pleasent stay

Customer review rating 4.6/5

Andy Business - 01/04/2019 AccorHotels certified review

it was a pleaseure to stay in your hotel

Dear Andrew C., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. We are honored to be your home away from home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vladulescu Alina Hotel Manager

Usually a good hotel, not quite this time

Customer review rating 4.6/5

Radu Business - 31/03/2019 AccorHotels certified review

The window wasn't closing properly so all street noise was in the room, I complained about it and had a technician trying to fix it right away, but he only explained that it's probably aged, it's crooked, seals are old so can't do anything, sorry. And that was the end of it, no room change, no compensation, no other apology. Not exactly the standard of this hotel, which is usually quite good, I stayed there many times before. Also, I continue to be appalled by the wastage of the bath, shower and body lotion gels, as well as the soap, which are all in plastic and replaced after each visitor, whether used or not. I hope at least they're recycled, but I seriously doubt.

Good hotel in good location

Customer review rating 4.6/5

Bryna Families - 27/03/2019 AccorHotels certified review

All was fine except the air con did not work and the room was at 28 degrees. When I informed reception I was told to open a window. Made it very hard to sleep in the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Good hotel in a great location

Customer review rating 4.6/5

Carlos D. Solo - 27/03/2019 AccorHotels certified review

Very pleasant stay in a comfortable hotel located about 2 minutes or less from the Atheneum. Bedroom was adequate and staff (with the exception of a man who worked on Thursday March 21 in the morning) were friendly and helpful.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Super

Customer review rating 4.6/5

T. C. Business - 26/03/2019 AccorHotels certified review

Super ..

Dear C. T., sly improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

extremely satisfied

Customer review rating 4.6/5

Mario S. Business - 25/03/2019 AccorHotels certified review

Clean and organized room; Big Bed

Dear Mr.Mario S., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Mr.

Customer review rating 4.6/5

Azaria C. Business - 20/03/2019 AccorHotels certified review

very good I be happy to stay in that hotel.

Dear Mr. c., Thank you for taking the time to share your experience at Mercure Bucharest City Center. Your positive feedback regarding our hotel facilities is greatly appreciated. We thank you most of all for pointing out the areas of improvement within the hotel. Please know that this does not reflect standards we uphold in the hotel, however, this certainly increases our vigilance in making sure every detail of our guest experience is taken care of. I am very grateful to you for choosing our hotel as your home in Bucharest. We hope you are able to return so that we can offer you an even more wonderful experience, and so that you may discover more of Bucharest and Mercure. Sincerely yours, Elena Onofrei General Manager

Nice hotel but Room too hot

Customer review rating 4.6/5

Anonymous Business - 20/03/2019 AccorHotels certified review

The hotel is very clean and well kept and new. Breakfast was excellent But I couldn't sleep as the room was so hot. I tried adjusting the thermostat but it didn't work I shut everything off to avoid it going even hotter

Dear Mr. E., Thank you for taking the time to share your experience at Mercure Bucharest City Center. Your positive feedback regarding our hotel facilities is greatly appreciated. We thank you most of all for pointing out the issue you had faced during your stay. Please know that this does not reflect standards we uphold in the hotel, however, this certainly increases our vigilance in making sure every detail of our guest experience is taken care of. I am very grateful to you for choosing our hotel as your home in Bucharest. We hope you are able to return so that we can offer you an even more wonderful experience, and so that you may discover more of Bucharest and Mercure. Sincerely yours, Elena Onofrei General Manager

Super place to stay for business in Bucharest. Good for shopping. Nice area around to spent your time.

Customer review rating 4.6/5

Georgios R. Business - 13/03/2019 AccorHotels certified review

We stay in your hotel since the opening day, almost twice a month, for 3-4 days every time. We feel like home!!! See you soon!

Dear Georgios R., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Very nice

Customer review rating 4.6/5

Anonymous Solo - 10/03/2019 AccorHotels certified review

Relaxing

Dear Dumitru N., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager
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