Hotel - PULLMAN RIGA OLD TOWN
Pullman Hotel Pullman Hotel

PULLMAN RIGA OLD TOWN Hotel

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4.5/5 370 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 30  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • RIGA INTERNATIONAL
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 33 connecting rooms
  • Extra bed in room for child
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,053 reviews

Our guest reviews for PULLMAN RIGA OLD TOWN

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 370 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Business - 18/05/2018
« Procurement Manager »

The hotel was very clean, tidy and well presented, the staff were very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawn T., Thank you for staying in our Hotel and for sharing your thoughts. I’m sorry to hear about service issue you experienced during check-out. Please accept my sincere apologies for the inconvenience this has caused. I am very happy to see that overall you had a good stay and thank you for your kind comments about our staff. Thank you also for sharing information and pointing our attention to details. Please contact me at any time if I can assist you and we sincerely hope we have the opportunity to welcome you back in the not too distant future. Best regards, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Yulia T. Solo - 16/05/2018
« Great stay »

Everyone was extremely helpful and kind, special thanks to the gentlemen who checked me in and helped to assign a room with the bathtub as per my preference. Will definitely be back! The only note: I will highly suggest to consider removing the glasses from the night stands. Due to its design, the stand can easily bend to the side and fall if guest accidently push it - which actually caused me breaking one of the glasses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yulia T., Thank you for your excellent review, we appreciate you taking the time to share your positive experience. It is a great pleasure to note that you have enjoyed your stay! Thank you also for sharing information and pointing our attention to details. Looking forward to welcome you back again in the near future. Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Bengt W. Business - 15/05/2018
« Nice nieuw realy clean hotel in the center »

Friendly staff at the desk. Great breakfast znd super comfortabel rooms. Nice shouwer in the badroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bengt V., Thank you for staying with us and for taking the time to share your positive experience. We are truly pleased to hear that enjoyed your stay with us. We highly appreciate all your kind comments and your feedback has been shared with the team. We look forward to welcoming you back in the near future! Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Gary C. Couples - 14/05/2018
« We had a wonderful stay at the Pullman boutique hotel Riga. »

Victoria and the Pullman team were exceptional and the service provided was 5 star, the team were all so very welcoming and helpful and this made our stay very enjoyable. The hotel is in the perfect location in the heart of the old town and close to the restaurants, the hotel bar area has a really cool vibe and after a day exploring the city the sauna area is a great place to relax and have a massage. We would recommend that The Pullman be the first choice for anyone visiting the beautiful city of Riga.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary C., Thank you for staying with us and for taking the time to share your positive experience. We are truly pleased to hear that enjoyed your stay with us. We highly appreciate all your kind comments and your feedback has been shared with the team. We look forward to welcoming you back in the near future! Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Cd Business - 12/05/2018
« Love this place »

The Pullman is fantastic. Great hotel!! Location is easy walking to everything in Oldtown. The gym and spa are well appointed, and the staff is friendly. One of the best buffet breakfasts I've ever had in all my travels. Only down side is not being able to have taxis pull up to the front door, but their own fleet of drivers are fantastic and the price is only marginally more. Well worth it!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin Smith, We very much appreciate your comments regarding your stay at the Pullman Riga Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Kevin Couples - 08/05/2018
« Great location, staff, accommodation, and food. »

The staff are really excellent and helpful in every manner that we needed. Breakfast food selection and quality was great. Condition of the hotel is very high quality. Bed was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin K., We very much appreciate your comments regarding your stay at the Pullman Riga Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Christian Business - 06/05/2018
« Great »

Very nice hotel in the old town I can recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you also for sharing information and pointing our attention to details. Best regards, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Anonymous Business - 05/05/2018

Always enjoy my stay here, staff is always friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome T., We very much appreciate your comments regarding your stay at the Pullman Riga Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience we all look forward to your next visits! Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Camilla Business - 27/04/2018

Silent and comfortable room, early check in. Helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Camilla Harismaa, Thank you for staying with us and for the great review. We are very happy to read about your experience in our hotel, especially your comments about our staff! We look forward to welcoming you back in our Hotel! Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Martyn S. Friends - 26/04/2018

Very comfortable hotel, excellent facilites, food superb brilliant location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martyn Saint, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Marek J. Business - 24/04/2018
« Cozy hotel in a good location for decent price »

Everything that I experienced with respect to the hotel was great - starting from prompt response to my reservation request (based on a block reservation), to pre-arrival info; check-in, comfortable room, to check-out. Front desk staff was very nice and helpful. Breakfast selection and taste were also very good. Should I come to Riga again I will definitely check the availability in this hotel and possibly check out the gym, sauna, and the pool...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marek Jakoby, We very much appreciate your comments regarding your stay at the Pullman Riga Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Hendrik Business - 17/04/2018
« Great service and amenities »

I stayed for just 1 night, but everything went well. The bar tender at the lobby bar would deserve an extra recognition as he was very knowledgeable about cigars and drinks and just super friendly in general. Unfortunately I cannot recall his name but he was an slightly older gentleman. Breakfast was excellent and the pool area was great. If anything, then perhaps you could slightly extend the opening hours of the pool, as it would be great to relax there after a day full of work, but if it closes at 9 most business travelers would still be busy at dinners, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendrik R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you also for sharing information and pointing our attention to details. Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Mourad I. Business - 15/04/2018
« Good hotel in good position »

Good hotel in good position in the heart of the old town, offer good services, location is interesting, 05 minutes walk to old town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mourad I., Thank you for your excellent review, we appreciate you taking the time to share your positive experience. It is a great pleasure to note that you have enjoyed your stay! Looking forward to welcome you back again in the near future. Have a great day! With best regards, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Pascaline Couples - 15/04/2018
« Very good hotel »

Really good hotel, nice staff and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pascale S., Thank you for staying with us and for the great review. We are very happy to read about your experience in our hotel, especially your comments about our staff and breakfast! We look forward to welcoming you back in our Hotel! Thank you! With best regards, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Anonymous Families - 13/04/2018
« A paradise »

From the réception to the concierge. From the concierge to the bar. From the bar to the restaurant. From the restaurant to the fitness centre. From the fitness center to the room..à endless paradise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois Courchinoux, We very much appreciate your comments regarding your stay at the Pullman Riga Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
João Business - 11/04/2018
« Great room and very friendly staff »

Very nice stay, the rooms are well decorated; breakfast is excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Joao M., Thank you for staying with us and for the great review. We are very happy to read about your experience in our hotel, especially your comments about our staff! We look forward to welcoming you back in our Hotel! Sincerely, Teréze Vecvanaga Front Office Manager

AccorHotels certified review
Anonymous Couples - 11/04/2018

very enjoyable stay and a good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank F., We would greatly appreciate if you informed us about your experience where did it fall short from your expectations. Please feel free to write me directly: te… Thank you and best regards, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
S W. Couples - 08/04/2018
« Good central Hotel in Riga »

We stayed in the Hotel over Easter. Check-in experience was pleasant, room was clean and large. Breakfast was good and staff friendly. Easy to walk anywhere in central Riga.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephan Winklbauer, Thank you for staying in our Hotel and for the positive review, especially your kind comments about our staff. We look forward to welcoming you back! Best Regards, Teréze Vecvanaga Front Office Manager

AccorHotels certified review
Radek Business - 05/04/2018
« Nice and fancy hotel in the heart of Riga »

Nice hotel, great service and perfect spot for Riga visit with site seeing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radoslaw Budzichowski, Thank you for your excellent review, we appreciate you taking the time to share your positive experience. It is a great pleasure to note that you have enjoyed your stay! Thank you also for sharing information and pointing our attention to details. Looking forward to welcome you back again in the near future. Sincerely, Terēze Vecvanaga Front Office Manager

AccorHotels certified review
Anonymous Couples - 04/04/2018
« Nice hotel and staff but room for improvement »

Overall modern, fresh and clean hotel with helpful and friendly staff. However, given that the hotel has five stars, one can easily say that there is room for improvement: 1) In our room the couch was placed in such a way that you hit your head in a shelf with hard edges if you tried to sit in it. This actually happened, and it hurts painfully. 2) The shower cabinet was faulty constructed so that the water leaked out onto the floor next to the cabinet, where there was no floor drain. We had to mop the floor after each shower. 3) Given that we booked this hotel as part of a spa package deal we were frustrated to find that the pool was not very clean (the water was full of small particles of some sort and there was paper litter on the bottom of the pool). The breakfast was very nice though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel Edegran, Thank you for taking the time to tell us about your experience at the Pullman Riga Old Town. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Terēze Vecvanaga Front Office Manager

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