Novotel London Wembley Hotel 4 stars

TripAdvisor rating 4.5/5 1,716 reviews
Novotel London Wembley
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • 3 dedicated meeting rooms accommodating up to 120 guests

  • Elements Restaurant offers a choice of international cuisine

  • On-site leisure facilities, including a purpose-built gym

  • Ideal location next to Wembley Stadium

  • Nearby transport links include Wembley Park Tube Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel London Wembley

5 Olympic Way
Wembley
HA9 0NP
london
united kingdom

Tel: +442080691200

Fax: (+44)208/0691210

Contact email

Check-in from 14h00

Check out up to 12h00

  • TFL :   18,93,92,182,297 Wembley Park

  • UNDERGROUND :   Metropolitan Wembley Park

  • By plane

    CITY AIRPORT At 25km / 15.53 miles

  • By plane

    HEATHROW At 22km / 13.67 miles

  • By plane

    LONDON HEATHROW At 20.12km / 12.5 miles

  • By plane

    LUTON At 26km / 16.16 miles

  • By plane

    LUTON AIRPORT At 48.28km / 30 miles

  • By plane

    STANDSTED At 40km / 24.85 miles

  • By train

    WEMBLEY STADIUM At 1.13km / 0.7 miles

GPS :51.56129, -0.279293

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with Queen bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Bathroom products
  • Multimedia hub

Superior Twin bedded room

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Bathroom products
  • Multimedia hub

Superior Room with Queen bed and convertible Sofa

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Bathroom products
  • Multimedia hub

Executive room with Queen size bed &convertible sofa

  • Max. number of persons: 4
  • Area: From 42
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Multimedia hub

Suite with King size bed and sofa

  • Max. number of persons: 4
  • Area: From 61
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Multimedia hub

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 115

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel London Wembley

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

8,182 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,716 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good

Customer review rating 4.5/5

Anonymous Families - 08/10/2019 AccorHotels review

Very good

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Enjoyable stay and excellent service

Customer review rating 4.5/5

Azhar Families - 07/10/2019 AccorHotels review

Clean and spacious room. The room was cleaned when the 'clean me' sign was left on the door handle after our 1st nights stay. The members of staff were always polite and curtious. Never had any issues.

Dear Mr I., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Not as good as before.

Customer review rating 4.5/5

Keith H. Families - 07/10/2019 AccorHotels review

In general, this was good. But I personal felt that your staff was not really friendly as before and not flexible at all.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

I expected a bit more from a hotel that carries the Novotel brand

Customer review rating 4.5/5

Kalyan G. Business - 06/10/2019 AccorHotels review

I requested a quiet room on a higher floor. I arrived a bit early, and I was told that they have allotted a room with a good view on the 9th Floor. However, I was told to wait until 2 PM for checking in. When I reached the hotel again at 2 PM, I was told that the room, initially kept for me, was already allotted to another guest. I was given a room on the 8th floor nearest to the list, which caused constant irritation. The hotel did not provide basic amenities expected of a Novotel hotel, like the shaving kit or the dental kit. There was no microwave in the room and not even a wardrobe. Wifi was open (without a password) which means it can be easily hacked. This prevented me from making the full use of Wifi

Nice room, good night sleep

Customer review rating 4.5/5

Charlyn J. Business - 05/10/2019 AccorHotels review

I enjoyed my stay but was disppointed that I was told that you can only get Accur points if you book directly. When I thought the loyalty points were given when you stayed in one if their hotels.

Good

Customer review rating 4.5/5

Ankit D. Solo - 04/10/2019 AccorHotels review

From reception to house keeping to room service, all were very good, and helpful and always with a smile on them. Thanks

Dear Capt d., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry
Customer review rating 4.5/5

Rita K. Business - 04/10/2019 AccorHotels review

I had a pleasant stay on the whole. I could not charge my laptop and phone, until I figured out something myself. Didn't find the hotel desk helpful at all. In fact the lady there was dismissive and hostile.

Friendly staff Great location Clean rooms

Customer review rating 4.5/5

Heather M. Families - 02/10/2019 AccorHotels review

Enjoyed our 2 nights at the hotel Friendly staff easy to find great location

Dear Ms M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kerry
Customer review rating 4.5/5

Noreen Couples - 01/10/2019 AccorHotels review

When I was checking in the girks was extremely nice and helpful

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Lovely birthday stay

Customer review rating 4.5/5

Pippa Couples - 01/10/2019 AccorHotels review

The hotel was really lovely with ample room. I booked for a night for my boyfriend's birthday - I had mentioned this in the comments when booking but didn't think much more about it. When we got there, there were balloons and a card on the bed (and they weren't just your standard ones, one had confetti inside!) Really thoughtful touch :) I would stay again

Dear Ms L., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Pleasant stay as usual

Customer review rating 4.5/5

G M. Families - 01/10/2019 AccorHotels review

Arrived early happy to have early check in arranged . Rooms exceptionally clean

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to offer an apology for the error with the breakfast on your booking. I hope this did not detract too much from your overall enjoyment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry
Customer review rating 4.5/5

Not F. G. Business - 01/10/2019 AccorHotels review

I am regular customer as working in London so staying in Novotel every week and after last week I am disappointed about preferential treatment that some customers are receiving

Comfortable stay in a perfect location

Customer review rating 4.5/5

Ravi Families - 01/10/2019 AccorHotels review

The hotel was located next to an underground station which is well connected to the city centre. The bar was quite good. The room was clean and very comfortable. I stayed in a suite which was a good experience. Housekeeping was not consistent and would fill up the necessities regularly and I had to approach the reception on multiple occassions. Breakfast was good, but absolutely the exact same for all the 11 nights I stayed. It would be better if they changed the menu slightly every now & then to introduce a variety for guests staying more than 2 nights. Overall, it was a very good experience, except the housekeeping part.

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments in relation to breakfast have already been shared with our Restaurant Manager and Head Chef for review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Great until check out

Customer review rating 4.5/5

Rosanna Business - 01/10/2019 AccorHotels review

I had a lovely stay, staff were competent and friendly. Until on the day, I was supposed to check out, staff did not believe me that I had arranged late check out and made me feel uncomfortable and embarrassed.

all very easy

Customer review rating 4.5/5

Maria V. Business - 30/09/2019 AccorHotels review

Quick check-in. Very courteous, efficient and helpful staff. Impeccable room, simple and very clean.

Dear Ms Giuditta, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Inconsistant

Customer review rating 4.5/5

Val W. Business - 30/09/2019 AccorHotels review

My last few visits with you have been as the title says inconsistent. Even being sent a mail to say I was a Gold car member I was only checked in once as a Gold member. The water in the room is also hit and miss I have not had any still water in any of the last four visits and while I don't drink the sparkling water the seal was broken on one of the bottles. To add to the inconstancy I also missed biscuits too.

Staying for work

Customer review rating 4.5/5

Chris Business - 29/09/2019 AccorHotels review

Very good as ever

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Good, clean, modern hotel with friendly and helful staff.

Customer review rating 4.5/5

Mr A. Business - 27/09/2019 AccorHotels review

Having stayed at many Novotel hotels I find the Wembley hotel particularly good. The hotel is modern and provides the range of facilities that I require. The staffa re firnely and polite and my experiences of requiring assistance have always been trouble-free. The restaurant facility is also well suited to the hotel, is comfortable and has a nice atmosphere.

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Great location. Lovely design and size of bedroom. Would happily recommend.

Customer review rating 4.5/5

Teresa P. Business - 27/09/2019 AccorHotels review

Check in and out were very straight forward. Lovely sized rooms. Took me a minute or two to understand the lift operation! Great location.

Dear Ms P., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry

Comfortable stay.

Customer review rating 4.5/5

David J. C. Business - 26/09/2019 AccorHotels review

I enjoyed staying at the Novotel. Very clean, quiet and relaxing. Only two gripes - one my shower head seemed broken restricting flow of water and secondly there was one evening when the wi-fi kept cutting out. This was a bit frustrating as I was doing some work at the time.

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that you encountered connectivity issues with the WIFI and thank you for bringing it to our attention for us to address. I also hope the shower head was resolved quickly for your when you brought it to the attention of the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry
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