Mercure Melbourne Therry Street 4 stars

TripAdvisor rating 3.5/5 522 reviews
Mercure Melbourne Therry Street
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Room 1

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Hotel extras

Please note that construction in Melbourne is at an all-time high and there is work in our area. All our rooms are double-glazed which ensures the disruption to our guests stay is kept to a minimum.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Melbourne Therry Street

43 Therry Street
Victoria
3000
melbourne
australia

Tel: +61396376666

Fax: (+61)3/96376677

Contact email

Check-in from 14h00

Check out up to 11h00

  • Free Tram Zone :   19, 57, 59 Queen Victoria Markets

  • By plane

    AVALON AIRPORT At 56km / 34.8 miles

  • By plane

    MELBOURNE TULLAMARINE At 22km / 13.67 miles

  • By plane

    TULLAMARINE AIRPORT At 21km / 13.05 miles

  • By train

    FLINDERS STREET At 2km / 1.24 miles

  • By train

    MELBOURNE CENTRAL At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS At 2.2km / 1.37 miles

GPS :-37.807001, 144.960461

Our accommodations

The hotel offers 79 refurbished studio rooms with fully equipped kitchenettes that includes 2 hotplate stoves, microwave, fridge, crockery, cutlery, working desk, en-suite bathrooms and complimentary WiFi . Perfect for business and leisure travellers.

Studio 1 Queen Bed

  • Max. number of persons: x3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Twin Studio 2 Single Beds

  • Max. number of persons: x2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege Studio 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT ON LEVEL NINE

Type of cuisine: Cafe

The restaurant is open from 6:30am to 10:30am weekdays and 7:00am to 10:30am weekends with Room Service served 5:00pm to 10:30pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25 m²

  • Maximum capacity: 35 people

Find out more
Mercure Melbourne Therry Street Meeting Room

Our guest reviews for
Mercure Melbourne Therry Street

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,538 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

522 reviews

Lipstick on a pig

Customer review rating 4.1/5

Andrew F. Business - 15/04/2019 AccorHotels certified review

This hotel was booked for me. The television remote turned the tv on then it froze, had to turn it off at the set and couldnt watch. No fan in the bathroom which smelt horrible. Ironing board broken (I fixed it myself) cheap awful iron, nowhere to put bags.. the list goes on. I would rate this as one level above a good backpackers. Shameful for a CBD hotel.

Dear Lachlan Thank you for taking the time to tell us about your experience at the Mercure Melbourne Therry Street. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service to every customer, therefore your feedback is very important to us. I have personally shared all issues experienced and improvement points suggested to our department heads respectively and urged them to seek improvements in order to prevent future recurrence. Meanwhile please accept our apologies for not being able to provide a comfortable and satisfactory stay. Sincerely, Samuel Sun General Manager

Not quiet accor standard

Customer review rating 4.1/5

Anonymous Couples - 15/04/2019 AccorHotels certified review

Nice room, but lobby etc was not up to standard. Definitely in the three star category. Much better accor hotels in similar price brackets in Melbourne.

Dear Danny, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. I will also share all improvement points suggested in your feedback to our owners and ask them to take into consideration when planning our refurbishment later this year. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind Regards Samuel Sun General Manager

We enjoyed our stay

Customer review rating 4.1/5

Helen M. Families - 14/04/2019 AccorHotels certified review

We enjoyed our stay because we were given the 2 rooms together, the rooms were comfortable and we enjoyed the breakfast

Dear Helen, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you had a comfortable and pleasant stay with us. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager
Customer review rating 4.1/5

Sanjay K. Families - 14/04/2019 AccorHotels certified review

Superb

Dear Sanjay, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you enjoyed a comfortable stay with us. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

From the receptionist to the room excellent

Customer review rating 4.1/5

Denise H. Families - 14/04/2019 AccorHotels certified review

Really lovely. Quiet room

Dear Denise, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you enjoyed a comfortable stay with us. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

Great experience

Customer review rating 4.1/5

Daniel Couples - 13/04/2019 AccorHotels certified review

We loved our stay here. The location was great, staff were extremely helpful and friendly, and the breakfast buffet was lovely. A few niggles with the room were the shower could have done with a bit more light, the top surfaces of some parts of the room were very dusty, and it would have been nice to be able to use the HDMI input on the TV for our game console.

Dear Daniel, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. I will also share all improvement points suggested in your feedback to our department heads respectively in order to provide better customer service and experience. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind Regards Samuel Sun General Manager

All good - good room, god location

Customer review rating 4.1/5

Jill Couples - 12/04/2019 AccorHotels certified review

Good room, nice. Breakfast and good location close to trams

Dear Jill, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you had a comfortable stay with us and enjoyed the most of what we have to offer. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

Good friendly service good rooms and location

Customer review rating 4.1/5

Chris L. M. Business - 12/04/2019 AccorHotels certified review

As above

Dear Christopher, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you had a comfortable stay with us and enjoyed the most of what we have to offer. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager
Customer review rating 4.1/5

Anonymous Business - 10/04/2019 AccorHotels certified review

Nice, clean room. Good value breakfast. Unorthodox reception/entrance area but fine.

Dear Nicholas, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind Regards Samuel Sun General Manager

Mr

Customer review rating 4.1/5

Syed S. A. K. Business - 10/04/2019 AccorHotels certified review

I can say that I am your regular and loyal customer and prefered the Mercure Melbourne at Therry

Dear Syed, Thank you very much for your kinds words and continued support. It is always a great pleasure to receive positive feedback, especially from our loyal and return guests. We look forwards to welcoming you back for more great stays Kind Regards Samuel Sun General Manager

Well located

Customer review rating 4.1/5

Katie Business - 09/04/2019 AccorHotels certified review

It was quiet - VERY important Good location

Dear Khy, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. I will also share all improvement points suggested in your feedback to our department heads and owners respectively and urge them to seek improvements and solutions. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind Regards Samuel Sun General Manager

VALUE FOR MONEY

Customer review rating 4.1/5

Michael Couples - 09/04/2019 AccorHotels certified review

An excellent hotel in a very good location. A comfortable bed in well kept premises. The staff were very helpful. We would stay there again.

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you had a comfortable stay with us and enjoyed the most of what we have to offer. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

Very good. Convenient location, nice simple room.

Customer review rating 4.1/5

Alexia Solo - 09/04/2019 AccorHotels certified review

Very good. Convenient location, nice simple room. The only thing is that the walls feel a bit thin, when you walk in the hallway you can hear peoples TVs, talking etc. And the person staying above me kept STOMPING on the floor... But apart from that, very nice place to stay at. Oh and the lift's up button wasnt working from the Parking Level.

Dear Alexia R., We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. On the other hand, I am sorry that your rest was disturbed by the noise coming from adjacent and above rooms. Please accept my apologies. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

Ended Up Here through Own Mistake in Location.

Customer review rating 4.1/5

Frank J. Couples - 09/04/2019 AccorHotels certified review

We discovered that this location was incorrect on Mecure we would normally use for accommodation. The Staff were helpful and accommodation clean. We had problems parking and area had Vagrants living in the streets which are a concern when parking & unloading. Survived this only to find the Mecure was on limited levels in building and moving between lift and rooms was a lengthy distance. This location is ideal if you wish to visit Victoria Market, however, its issues are personal security and parking.

Dear Frank, Thank you for taking the time to tell us about your experience at the Mercure Melbourne Therry Street. I am sorry that your experience did not fully meet your expectations, especially the surrounding and neighbourhood. Please accept our apologies. On the other hand, I am pleased to read that the team have been of assistance to you during your stay. I will share your kind words with the team and I am sure it will encourage us greatly to continue to provide top notch customer service. Thank you again for sharing your concerns. It is our hope that we could have another opportunity to welcome you back in the future. Sincerely, Samuel Sun General Manager

Melbourne Pre-Cruise stay

Customer review rating 4.1/5

Paul S. Couples - 08/04/2019 AccorHotels certified review

Very good. Comfy, clean room. Very helpful staff and great location.

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. In regards to shower water running into the bedroom, our owner has been fully briefed and a plumber has been booked in May to fix this issue. Thanks anyway for bring this to our attention. Once again, thank you for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind Regards Samuel Sun General Manager

Overall a good stay

Customer review rating 4.1/5

Anonymous Couples - 07/04/2019 AccorHotels certified review

Reception was great for check in and out. Room was smaller than expected. Staff had put our some chips, chocolate and water as a welcome pack. Everything was super clean. Only real complaint was the bed and pillows were very uncomfortable which led to a poor sleep. Good location in the CBD.

Dear David We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. On the other hand, I am sorry to read that you could not have a proper sleep due to uncomfortable mattress and pillows. Please accept my apologies. Once again, thank you very much for sharing your experience with us. Kind Regards Samuel Sun General Manager

good location, room fine, a bit tired around the edges

Customer review rating 4.1/5

Natalie Business - 03/04/2019 AccorHotels certified review

Nice easy place to stay. Only problem on the Saturday night was disturbed by party on adjacent building balcony late into the night.

Dear Natalie, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. On the other hand, I am sorry to read that your rest was disturbed by the party held at an adjacent building on Saturday night. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind Regards Samuel Sun General Manager
Customer review rating 4.1/5

Helen Y. Business - 03/04/2019 AccorHotels certified review

Friendly service, neat tidy pleasant room

Dear Helen, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you had a comfortable stay with us and enjoyed the most of what we have to offer. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

Mrs L.

Customer review rating 4.1/5

E F. L. Business - 03/04/2019 AccorHotels certified review

Was satisfied with hotel, however was disappointed with the distance our room was from lifts as I have a medical condition that the length of walk was very uncomfortable.

Dear Elaine, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests, especially return guests. On the other hand, I am sorry to read that the location of the room was not suitable and there was a misunderstanding about taking a toast back to your room. Please accept my apologies for any inconvenience caused. Thank you again for sharing your experience. The team and I look forward to welcoming you back in the near future Kind regards Samuel Sun General Manager

Great accomodation

Customer review rating 4.1/5

Letitia V. Couples - 02/04/2019 AccorHotels certified review

Great accommodation quick cheek in priced well good location for what and where we wanted and clean

Dear Letitia, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you had a comfortable stay with us and enjoyed the most of what we have to offer. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager
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