Grand Mercure Vadodara Surya Palace 5 stars

TripAdvisor rating 4.5/5 891 reviews
Grand Mercure Vadodara Surya Palace
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Hotel extras

  • Largest pillarless Grand ballroom of the city with a 23 ft. high ceiling

  • Exclusive on-property Wine Shop with "on-arrival permit"

  • Closest hotel to the Statue of Unity - 80KM

  • Multi-cuisine restaurant and cake shop

  • Single Lady travelers' rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • HARNI APT VADODARA
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Vadodara Surya Palace

Sayajigunj
Opp Parsi Agiary
(Baroda)
390 020
vadodara
india

Tel: +912652363366

Fax: (+91)265/2363388

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HARNI APT VADODARA At 6km / 3 miles - Shuttle paying

  • By train

    VADODARA RAILWAY ST At 1km / 0 miles

GPS :22.307159, 73.181219

Our accommodations

Urbanely designed and featuring a host of 5-star amenities, the non-smoking hotel features 146 rooms and suites. Free WIFI, access to fitness and wellness center are sure to create a great stay experience.

Deluxe Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

Deluxe Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

Executive Room with 1 King size Bed

  • Max. number of persons: x3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

Premier Suite with Living Room

  • Max. number of persons: x4
  • Area: From 39
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

Presidential Suite with Living Room

  • Max. number of persons: x4
  • Area: From 70
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

Our restaurants and bars

AZURE

Type of cuisine: International

Azure is the trendiest all day dining restaurant which is a popular destination for food lovers. Guests can choose between Buffet and A 'La Carte dishes from international and Indian cuisines. Azure is preferred for its authenticity and versatility.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VANILLA

Type of cuisine: null

The outlet serves gourmet breads, pastries and cakes as well as confectioneries. With wide options of cakes and customized designs crafted by our experienced team, Vanilla certainly entices one for the special treat.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 533 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 225 people

Find out more
Grand Mercure Vadodara Surya Palace Meeting Room

Our guest reviews for
Grand Mercure Vadodara Surya Palace

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

979 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

891 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.3/5

John G. Business - 17/04/2019 AccorHotels certified review

Very nice

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

YASHSHREE'S RECEPTION MAKES YOU FEEL GOOD

Customer review rating 4.3/5

Rajeev Business - 16/04/2019 AccorHotels certified review

YASHSHREE'S RECEPTION MAKES YOU FEEL GOOD

Dear Guest, We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. Your kind words of appreciation for Yashashree will be passed onto her to continue to motivate her.. I look forward to welcoming you back to our hotel. Warm Regards, Pramod Dashora General Manager

Reception to service is good.

Customer review rating 4.3/5

Pampapathy A. Solo - 16/04/2019 AccorHotels certified review

Quite nice. rooms were neat and tidy. food was good at reasonable cost.

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

excellent

Customer review rating 4.3/5

Anil G. Business - 13/04/2019 AccorHotels certified review

superb comfortable.

Dear Guest, We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards, Pramod Dashora General Manager

Royal and supreme

Customer review rating 4.3/5

Gaurav N. Business - 11/04/2019 AccorHotels certified review

The food quality and other facilities were outstanding. The staff was courteous and co-operative. One issue was the taste of water packed in AVA bottles(tasted like river water) so a kind request to look into it.

Dear Guest, I appreciate you taking the time to share your feedback with us. Positive feedback from our regular guests is what keeps me and my team motivated to give our best. With a mission to provide exceptional service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travels bring you back to Vadodara. Warm Regards Pramod Dashora General Manager

Business Trip

Customer review rating 4.3/5

Anonymous Business - 11/04/2019 AccorHotels certified review

One week business trip

Dear Guest, I appreciate you taking the time to share your feedback with us. Positive feedback from our regular guests is what keeps me and my team motivated to give our best. With a mission to provide exceptional service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travels bring you back to Vadodara. Warm Regards Pramod Dashora General Manager

Below expectations value for money

Customer review rating 4.3/5

R. Business - 09/04/2019 AccorHotels certified review

The Checkin process was smooth and the checkin clerk was courteous. Dining was average. Breakfast buffet was below expectations. At least in view of Vadodara climate Yogurt could have been kept on menue. Room size was smaller than expected. Air conditioning was not upto mark. The corridor noise was very loud inside the room and was a major deterrent in a good sleep.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Thank you for sharing your concerns about your breakfast experience, we regret that it was not up to your expectations. Please accept our sincere apology for the same. We'll ensure your next visit would be defect free with us. Despite that, i am heartened to know that our front office team was friendly and courteous. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Excellent infrastructure and services were brilliant.

Customer review rating 4.3/5

Gaurav Families - 05/04/2019 AccorHotels certified review

We will choose again. :)

Dear Guest, Thank you very much for taking the time to share such a wonderful review about your stay with us. I am delighted to read your positive comments about our hospitality, services and associates. At Grand Mercure Vadodara Surya Palace, we believe that a hotel is more than a place to stay - it is a crafted, immersive experience designed by our associates who love what they do. That's why each moment of your stay is personally choreographed to delight and inspire your journey so that you leave richer than when you arrived. It was a pleasure to have you stay with us. We eagerly look forward to welcoming you back. Warm Regards, Pramod Dashora General Manager

Wonderful

Customer review rating 4.3/5

Nitin S. Business - 04/04/2019 AccorHotels certified review

It was pleasant. Food was the highlight of the stay at hotel... Amazing taste.

Dear Guest, Thank you very much for taking the time to share such a wonderful review about your stay with us. I am delighted to read your positive comments about our hospitality, services and associates. At Grand Mercure Vadodara Surya Palace, we believe that a hotel is more than a place to stay - it is a crafted, immersive experience designed by our associates who love what they do. That's why each moment of your stay is personally choreographed to delight and inspire your journey so that you leave richer than when you arrived. It was a pleasure to have you stay with us. We eagerly look forward to welcoming you back. Warm Regards, Pramod Dashora General Manager

Enjoyed

Customer review rating 4.3/5

Bhavin Business - 27/03/2019 AccorHotels certified review

Enjoyed the stay.,

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Very good

Customer review rating 4.3/5

Jitesh P. Business - 26/03/2019 AccorHotels certified review

It was so fantastic. Everything was well established. Quality of all food and breakfast was very good. Staff are well trained.

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Very good

Customer review rating 4.3/5

D. Business - 25/03/2019 AccorHotels certified review

I am happy with your arrangements

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

It was nice

Customer review rating 4.3/5

Devinder K. -. N. K. Business - 25/03/2019 AccorHotels certified review

Satisfied and detailed feedback was given to your marketing managers

Dear Guest, Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Pramod Dashora General Manager

Comfortable

Customer review rating 4.3/5

Kaushik S. R. Business - 23/03/2019 AccorHotels certified review

Good rooms, great staff, good food

Dear Guest, I appreciate you taking the time to share your feedback with us. Positive feedback from our regular guests is what keeps me and my team motivated to give our best. With a mission to provide exceptional service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travels bring you back to Vadodara. Warm Regards Pramod Dashora General Manager

Just ok

Customer review rating 4.3/5

Anonymous Business - 23/03/2019 AccorHotels certified review

Staff is very comfortable in saying NO to customers

Dear Guest, I appreciate you taking the time to share your feedback with us. Positive feedback from our regular guests is what keeps me and my team motivated to give our best. Thank you for sharing your concerns with us, i have made a note of it and will make sure it is taken care off. Please accept my sincere apology for the same. We hope you choose to stay with us again whenever your travels bring you back to Vadodara. Warm Regards Pramod Dashora General Manager

Very good hotel with excellent service

Customer review rating 4.3/5

Rm Business - 22/03/2019 AccorHotels certified review

Excellent hospitality. Special thanks to Mr. Hemant for his service with a smile. Good variety in breakfast

Dear Guest, I appreciate you taking the time to share your feedback with us. Positive feedback from our regular guests is what keeps me and my team motivated to give our best. With a mission to provide exceptional service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travels bring you back to Vadodara. Warm Regards Pramod Dashora General Manager

Happy

Customer review rating 4.3/5

Vimal Business - 22/03/2019 AccorHotels certified review

very good front desk booked corporate room it was small based on my request upgraded the room free of cost thanks for that . Food : breakfast continental items were really good but South Indian dishes really bad .Lunch buffet was really good one. Room service : really very bad they need big improvements if ask anything you will get after an hour that’s also have to call front disk Worst part of the stay is security service really very bad need better security service for the 5 star hotels .stayed at least all the hotels in Vadodara in the past 6 month of my travel all 5 star hotels .Your hotel having worst security service. Apart from really good hotel to stay .

Dear Guest, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager

Great

Customer review rating 4.3/5

Dr A. T. M. Business - 20/03/2019 AccorHotels certified review

Reception formalities were smooth room services were good and food was great

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Good

Customer review rating 4.3/5

Sany P. Business - 18/03/2019 AccorHotels certified review

Not so variety in food daily. But overall arrangement was good

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Over all it was a satisfactory.

Customer review rating 4.3/5

R I. D. Business - 16/03/2019 AccorHotels certified review

News paper not provided. Bath soaps were not kept on daily basis. No shaving kit.

Dear Rameshbhai D., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pramod Dashora General Manager
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