Grand Mercure Vadodara Surya Palace 5 stars

TripAdvisor rating 4.5/5 951 reviews
Grand Mercure Vadodara Surya Palace
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Largest pillarless Grand Ballroom of the city with a 23 ft. high ceiling

  • Located in the centre of the city

  • Closest hotel to the Statue of Unity - 80km

  • Multi-cuisine restaurant and cake shop

  • Single Lady travelers and reduced mobility rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • HARNI APT VADODARAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Vadodara Surya Palace

Sayajigunj
Opp Parsi Agiary
(Baroda)
390 020
vadodara
india

Tel: +912652363366

Fax: (+91)265/2363388

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HARNI APT VADODARA At 6km / 3 miles - Shuttle paying

  • By train

    VADODARA RAILWAY ST At 1km / 0 miles

GPS :22.307159, 73.181219

Our accommodations

Urbanely designed and featuring a host of 5-star amenities, the non-smoking hotel features 146 rooms and suites. Free WIFI, access to fitness and wellness center are sure to create a great stay experience.

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • Mini Bar

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • Mini Bar

Executive Room with 1 King size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Mini Bar

Premier Suite with Living Room

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • Mini Bar

Presidential Suite with Living Room

  • Max. number of persons: 4
  • Area: From 70
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

AZURE

Type of cuisine: International

Azure is the trendiest all day dining restaurant which is a popular destination for food lovers. Guests can choose between Buffet and A 'La Carte dishes from international and Indian cuisines. Azure is preferred for its authenticity and versatility.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VANILLA

Type of cuisine: null

The outlet serves gourmet breads, pastries and cakes as well as confectioneries. With wide options of cakes and customized designs crafted by our experienced team, Vanilla certainly entices one for the special treat.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 533

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 225 people

Find out more

Our guest reviews for
Grand Mercure Vadodara Surya Palace

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,199 reviews

tripadvisor

TripAdvisor Rating 4.5/5

951 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good location, ambience, staff but breakfast quality needs improvement.

Customer review rating 4.3/5

Anindya B. Business - 09/10/2019 AccorHotels review

Very good location, ambience, staff but breakfast quality needs improvement.

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager
Customer review rating 4.3/5

T. Solo - 09/10/2019 AccorHotels review

GOOD FIRST TIME STAY

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Very Good Stay

Customer review rating 4.3/5

R R. Business - 08/10/2019 AccorHotels review

Very good stay

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Luxurious stay with Homely care

Customer review rating 4.3/5

Lakshminarayanan K. Business - 07/10/2019 AccorHotels review

I am sure that I am one among rarest customer for this hotel due to my continuous looong stay of more than one year. The care taken by the hotel staffs made me not to move anywhere. They made my stay extremely pleasant and unforgettable.

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager
Customer review rating 4.3/5

Kuo C. L. Business - 07/10/2019 AccorHotels review

Room and Services were excellent. Check-in and check-out was exceptional. Improvement in lift functioning requiring room access cards in case of multiple persons staying in a single room can be looked into.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Thank you for sharing your concerns with us we've made a note of it and have forwarded it ahead the concerned department head. Please accept my sincere apology for the same, we'll ensure your next visit here is defect free. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Entire thing was fantastic

Customer review rating 4.3/5

S. Business - 05/10/2019 AccorHotels review

very good

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Excellent. Very good value of money.

Customer review rating 4.3/5

Ashish S. Business - 05/10/2019 AccorHotels review

Every thing was clean and smooth. Staff was attentive and helping. Food was full of variety with good taste.

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

Satisfied

Customer review rating 4.3/5

Manoranjan S. Solo - 04/10/2019 AccorHotels review

Not excellent but satisfied

Room Quality not upto mark

Customer review rating 4.3/5

Vijay S. G. Business - 30/09/2019 AccorHotels review

Room quality in terms of cleanliness , hygiene is not satisfactory. Room doors are not properly opening .. it was hard to open .. room No. 1418 & 1421 There was a stinking smell inside the room, not able to sleep all night. Smell was of moisture, may be from carpet.

Very good

Customer review rating 4.3/5

Sunil K. P. Business - 29/09/2019 AccorHotels review

Thank you very much,

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager
Customer review rating 4.3/5

Kunal S. Business - 29/09/2019 AccorHotels review

It’s always feeling great to stay in surya palace

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Good and comfortable stay

Customer review rating 4.3/5

Abhishek M. Business - 28/09/2019 AccorHotels review

It was comfortable stay, food was good... overall satisfied with the services provided

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Excellent

Customer review rating 4.3/5

S M. M. H. Business - 27/09/2019 AccorHotels review

Food was very good. Housekeeper was also helpful.

Dear Guest, Greetings from Grand Mercure Vadodara Surya Palace. Thank you for taking out your valuable time and writing such a wonderful and detailed review. I am delighted and overwhelmed to read the compliments that you shared for the hotel, the team, who proactively took care of your entire request that you needed and ensured that your overall stay is wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt that everyone was authentic, honest and truly willing to help. I have shared your compliments with the entire team for the great service and support and to make your stay more comfortable and memorable. Such words are truly encouraging for the team and they strive to do better each time. We look forward to welcome you on your next visit. Warmest regards, Pramod Dashora General Manager

ABOVE AVERAGE

Customer review rating 4.3/5

Ram Business - 25/09/2019 AccorHotels review

Stay was OK. Food was GOOD.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Comfortable stay

Customer review rating 4.3/5

Kaushik S. R. Business - 25/09/2019 AccorHotels review

Only improvements would be the bathrooms, they seem to be a tad dimly lit. Rest everything fine.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Thank you for sharing your concerns with us we've made a note of it and have forwarded it ahead the concerned department head. Please accept my sincere apology for the same, we'll ensure your next visit here is defect free. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Not up to the mark !

Customer review rating 4.3/5

Rajeev N. Business - 20/09/2019 AccorHotels review

Overall energy missing in the hotel . Rooms are not organised well. Light switches , power point , bathroom lights .. gives a less organised one ! Restaurant staff need training to dacebthe customers. Most are not looking at customers !!!

Dear Guest, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager
Customer review rating 4.3/5

Dr. R. S. Solo - 20/09/2019 AccorHotels review

Good.

Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Thank you for sharing your concerns with us we've made a note of it and have forwarded it ahead the concerned department head. Please accept my sincere apology for the same, we'll ensure your next visit here is defect free. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager

Great staff, good food, rooms and ambience. Poor evening collection by drivers

Customer review rating 4.3/5

Paul H. Business - 19/09/2019 AccorHotels review

I always enjoy staying, the front desk staff are very welcoming and excellent at their work (particularly Jaya). The food is great and service god. The rooms are just fine and normally the driver service good. This time around the drivers failed to show in the evenings 3 times, which is a problem to be fixed.

Dear Guest, We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. Thank you for sharing your concerns with us we've made a note of it and have forwarded it ahead the concerned department head. Please accept my sincere apology for the same, we'll ensure your next visit here is defect free. I look forward to welcoming you back to our hotel. Warm Regards, Pramod Dashora General Manager

ALL GOOD EXCEPT EXPERIENCES IN RESTAURANT

Customer review rating 4.3/5

Rajeev S. Business - 18/09/2019 AccorHotels review

ALL ARE GOOD. YASHSHREE IS EXTREMELY HELPFUL AND PROFESSIONAL BUT RESTAURANT STAFF NEEDS TO LEARN PROFESSIONALISM

Dear Guest, We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. Your kind words of appreciation for Ms. Yashashree will be passed onto them to continue to motivate them. Thank you for sharing your concerns with us we've made a note of it and have forwarded it ahead the concerned department head. Please accept my sincere apology for the same, we'll ensure your next visit here is defect free. I look forward to welcoming you back to our hotel. Warm Regards, Pramod Dashora General Manager

Really unprofessional

Customer review rating 4.3/5

Manishkumar T. Friends - 17/09/2019 AccorHotels review

I booked DJ for my party but at last moment i was informed that hotel is not in position to arrange DJ. Entire party was ruined.

Dear Guest, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager
Our most recent 20 reviews

In partnership with TripAdvisor