Pullman Zamzam Madina 5 stars

Customer review rating (ALL Rating) 4.4/5 6,543 reviews

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Description

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

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Hotel location

Pullman Zamzam Madina

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,543 reviews

TripAdvisor Rating  4.5/5  1,560 reviews

Certificate of excellence 2023

Great Service At Concierge in Reception.

TripAdvisor rating 5.0/5

Jannat S TripAdvisor review

Thank you very much for providing such a good service.The Zamzam Pullman Madina Hotel is a very beautiful and healthy environment.The location was just 1 minute walking distance To Masjid al Haram.We check in during Ramadan with our families. We are American citizens.Special thanks to the concierge young boy Masud at the hotel reception.He was smiling and talking to me in very fluent English.He helps a lot with check in and check out.Finally, I would like to say that we had a very nice stay in Medina.InshaAllah We will come again next time at Pullman Zamzam Madina Hotel.

Living in well accommodation

TripAdvisor rating 5.0/5

Arfa R TripAdvisor review

A really nice experience at zamzamThe staff was really cooperative meanwhile the manager at the sahoor named MR SHERAZ accommodated very well thank you so much for such nice experience will definitely prefer to visit again on my next trip Room748-BILAL YOUSAF

Good service

TripAdvisor rating 5.0/5

Kenza U TripAdvisor review

We had a very good experience and especially the service in the restaurant was very good because of Said, he was very helpful and he did his job perfectly. He made me and my friends happy with the good service and for that we want to thank him. Greetings from Houria, Kenza, Sadia and Hafida from Holland.

It was great stay indeed. We will definitely choose this place eveytime. In Ramadan the stalls in were interesting.

TripAdvisor rating 5.0/5

naaima z TripAdvisor review

It was very spiritual to have haram view. Hotel management was very helping. Last time we booked it for my husband’s birthday. They managed to bring me cake in the time it was not possible. Very kind of Mr Sheraz from the management. They made our stay memorable.

Horrible

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I booked a room for 4 days and I ended up staying only for a day . I asked for a refund on the days I wouldn’t be there and they wouldn’t accommodate that the customer service was unprofessional and there was no toothbrush in the bathroom.

Dear Mr. Mohamed G., Thank you for taking the time to tell us about your experience at the Pullman Zamzam Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mohammed Hefzi Guest Experience Supervisor

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Other web-users rate our hotel

  • 2,882 reviews 9.1/10 Location
  • 3,977 reviews 7.2/10 Room
  • 6,601 reviews 8.7/10 Service
  • 72 reviews 8.7/10 WiFi
  • 1,927 reviews 6.7/10 Cleanliness
  • 1,561 reviews 7.1/10 Comfort
  • 1,515 reviews 6.9/10 Breakfast
  • 6 reviews 9/10 Sustainability

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