Pullman Zamzam Madina Hotel 5 stars

TripAdvisor rating 4.0/5 531 reviews
Pullman Zamzam Madina
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Room 1

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Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque

  • Valet car park

  • Family rooms

  • Free WIFI

  • Laundry and ironing services

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • PRINCE MOHD BIN ABD
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 4 restaurant(s)
Business services
  • Business centre
  • Copy/print service available

Hotel location

Pullman Zamzam Madina

Amr Bin Al Gmoh Street Madina
PO Box 40233 Madina
Kingdom of Saudi Arabia
41499
madinah
saudi arabia

Tel: +966148210500

Fax: (+966)148211889

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    MADINA AIRPORT At 10km / 6 miles

  • By plane

    PRINCE MOHD BIN ABD At 16km / 10 miles - Shuttle paying

GPS :24.464222, 39.611139

Our accommodations

CLASSIC ROOM, 1 King Size Bed, Patio View

  • Max. number of persons: x2
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

CLASSIC ROOM, 2 Single Size Beds, Patio View

  • Max. number of persons: x2
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

CLASSIC ROOM, 3 Single Beds, Patio View

  • Max. number of persons: x4
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: x2
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: x2
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

SUPERIOR ROOM, 3 Single Beds, City View

  • Max. number of persons: x4
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

DELUXE ROOM, 1 King Size Bed, Haram View

  • Max. number of persons: x3
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

DELUXE ROOM, 2 Single Size Beds, Haram View

  • Max. number of persons: x3
  • Area: From 35
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

JUNIOR SUITE, 1 King Size Bed, Patio View

  • Max. number of persons: x6
  • Area: From 60
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

JUNIOR SUITE, 1 King Size Bed, City View

  • Max. number of persons: x6
  • Area: From 60
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

JUNIOR SUITE, 1 King Size Bed, Haram View

  • Max. number of persons: x3
  • Area: From 60
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

  • Max. number of persons: x6
  • Area: From 75
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

  • Max. number of persons: x6
  • Area: From 85
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • Max. number of persons: x6
  • Area: From 85
  • Wireless internet in your room
  • Shoe polisher
  • Phone(...)

Our restaurants and bars

THE HORIZON

Type of cuisine: International

Rooftop International gastronomy experience, show-casting all day buffet, A la carte Mediterranean & Asian culinary delights, Les Grande Classiques des Braserries Françaises, etc. with blissful panoramic view of the grandoise Prophet (PBUH) Mosque.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL MANDARA

Type of cuisine: International

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, with soulful aerial view featuring The Prophet (PBUH) Mosque. A la carte menu features Oriental specialties during lunch & dinner.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA

Type of cuisine: International

Classic all day dining restaurant, unfolding sumptuous International buffet at breakfast, lunch, and dinner, with featurettes such as home-made bakery, traditional tandoori oven and Kids Care (special menu & entertainment).

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM

Type of cuisine: null

Elegant modern hub at the lobby, wrapped in the warmth of oriental décor, appetized by signature Parisian & Oriental light Snacks, Pastries, Breads & Viennoiseries baskets, premium Tea & Coffee collection, complemented by WiFi.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Zamzam Madina

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,601 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

531 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Very good

Customer review rating 4.3/5

Ahmad A. Families - 19/04/2019 AccorHotels certified review

Really good

Dear Ahmed S., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

5 star experience

Customer review rating 4.3/5

Nadia A. Families - 19/04/2019 AccorHotels certified review

Alhamdulillah the service and the hospitality was 5 star, it was brilliant.. The staff were really welcoming, always smiling.. They gave us an apartment which was so amazing and posh.. My boys loved every second of it.. I would recommend Pullman Zamzam in Madina.. We will be staying here again In’Sha’Allah xx

Dear Nadia A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not bad, but could be better

Customer review rating 4.3/5

Yasir Couples - 19/04/2019 AccorHotels certified review

The room was nice. Breakfast was a good variety. The staff seem incapable of getting an iron and ironing board for us to borrow, as the other guests keep them. I had to ask 6 times, including speaking to the supervisor and duty manager. After 11 hours, I got one. The irons need replacing as they are not working properly. The scales I was given to borrow had a dead battery, so were useless. Pullman could learn a lot from the Fairmont Clock tower.

Very bad

Customer review rating 4.3/5

Anonymous Friends - 18/04/2019 AccorHotels certified review

The staff in hotels unhelpful and careless of the customer service. Also the room not clean and the service very slow.

5* experience as it should be

Customer review rating 4.3/5

J C. Families - 18/04/2019 AccorHotels certified review

Most Amazing hotel I have stayed in. The amount of space provided is generous and is much needed when you are with kids. Our room was equipped with microwave and nespresso needed which was a bonus! Cleaning team were punctual and efficient.

Dear Ash rahman C., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The wow factor, again!!

Customer review rating 4.3/5

Syed K. A. Couples - 17/04/2019 AccorHotels certified review

I heard someone saying love Madina and love people of Madina. Very loving, caring, understanding staff it never felt I came back after 2 years infact it seem I never left in the first place. Very convinient hotel when visiting the holy mosque. Room, bed, pillows, bathroom, accessories were excellent. I requested for a late check out, I was rewarded as it is said nobody leaves Madina empty handed. Love u Pullman Madina...

Dear Syed A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Also we hope that your visit Madina more frequently; it's our pleasure to always welcome you here in our hotel. Sincerely,

Dr

Customer review rating 4.3/5

Dr S. M. Families - 17/04/2019 AccorHotels certified review

Excellent

Dear Dr. Sheheryar M., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Good

Customer review rating 4.3/5

- Families - 17/04/2019 AccorHotels certified review

Clean, Quiet and spacious rooms!

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rate

Customer review rating 4.3/5

Overall G. Solo - 17/04/2019 AccorHotels certified review

Comparatively your rates are very high keep it in your notice

Dear Muhammad A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your comment will be taken into our consideration; Your feedback is highly appreciated and important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.3/5

Muath A. Solo - 16/04/2019 AccorHotels certified review

Excellent and I would come back

Dear Muath A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Saeed Z.

Customer review rating 4.3/5

Saeed Z. Solo - 16/04/2019 AccorHotels certified review

Very nice. Staff were very helpful

cosy and comfortable

Customer review rating 4.3/5

Yasmin F. Families - 16/04/2019 AccorHotels certified review

like the hotel environment, facilities were clean and cosy, location is good and staffs is helpful,

Dear Yasmin f., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Abdul malik

Customer review rating 4.3/5

Abdul M. A. Families - 16/04/2019 AccorHotels certified review

Excellent

Dear Abdulmalek a., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very dissapointing

Customer review rating 4.3/5

V. J. Families - 16/04/2019 AccorHotels certified review

family of 12 and booked 3 rooms, given rooms in different floors and areas of the hotel. Unable to access each other’s floors without a room key for that particular floor. Was promised to have rooms changed but nothing happened. Breakfast was average. No iron in the rooms, had to wait 3/4 hours for one to arrive. When it arrived it was broken. Beds uncomfortable due to cheap mattresses.

Friendly environment

Customer review rating 4.3/5

Meshari M. B. M. Friends - 16/04/2019 AccorHotels certified review

I came with my friends from college of the year 1974 , being in Maddenah made our stay more than beautiful off course the facilities of the Hotel made our gathering so nice .

Dear Mashary A., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful

Customer review rating 4.3/5

Abdulla A. Y. Couples - 16/04/2019 AccorHotels certified review

Pleasant

reaaly cooperative vsenior staff in partiluar Mr rayan Dhalna Duty manager . He sees that guest are taken care well and see personally solves the issues

Customer review rating 4.3/5

Anonymous Couples - 14/04/2019 AccorHotels certified review

really enjoyed my staff with my family

Dear Hussain K., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very cooperative and friendly senior staff

TripAdvisor rating 4.0/5

Hussain K Family - 14/04/2019 TripAdvisor review

I had some sort of issue then I approached Mr rayan Dahlan Duty manager. he attended to my query and personally he did solve the matter and made me and my family stay more comfortable he is to be commendable

Dear Hussain, We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ace

Customer review rating 4.3/5

Mohammed K. Families - 13/04/2019 AccorHotels certified review

Was very postive and really enjoyed the stay. The staff were very friendly and helpful. The room cleaning team were brilliant. Supervisor M Rafi, Mushraf and Lokman were brilliant in helping. reception staff were very helpful too asking if we were ok daily by phone

Dear MOHAMMED K., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Absolutely fantastic experience

Customer review rating 4.3/5

Kolapo R. Families - 13/04/2019 AccorHotels certified review

Had a good time staying with you

Dear Kolapo R., We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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