ibis São Bernardo do Campo 3 stars

Customer review rating (ALL Rating) 4.3/5 1,129 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The ibis São Bernardo hotel is 30 minutes from Congonhas Airport

  • 3 minutes from the Bust Station

  • 2 minutes from the bus terminal

Our accommodation(s)

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Hotel location

ibis São Bernardo do Campo

Praca Samuel Sabattini, 230
09750700 SÃO BERNARDO DO CAMPO
Brazil

GPS:-23.69277, -46.55228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis Kitchen

The restaurant offers breakfast, lunch and dining options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,129 reviews

TripAdvisor Rating  4.0/5  80 reviews

Neutral experience

Customer review rating 2.5/5

David A. Business - Confirmed reviews ALL

All people working there are so friendly and helpful, just the room was not of my liking very small, and you do not have a good area to work or eat in the room.

Estimado David, Muchas Gracias por compartir su tiempo con nuestra búsqueda de satisfacción. Lo sinto por su sentimiento acerca de nuestro hotel. Esperamos poder pronto tener el placer de su vuelta en nuestro hotel. Atentamente, Thales Henrik Sanchez Sub Gerente

good stay

Customer review rating 4.5/5

Or… Business - Confirmed reviews ALL

need to get better food in breakfast

Prezado Senhor Olliver, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Em futuras hospedagens, consulte nosso app ACCOR ALL para promoções exclusivas. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Ibis. Atenciosamente, Thales Henrik Sanchez Subgerente

Well located , wrong choice

Customer review rating 2.0/5

Hilduara Business - Confirmed reviews ALL

The room smells to cigarettes, the window lose one of the devices to be closed, the sheet bed was dirty, the Mattress has some bumps, the bathroom smells weird

Dear Hilduara, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the room to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thales Henrik Sanchez Deputy Manager

Bem localizado

TripAdvisor rating 5.0/5

98marciaw Couples - TripAdvisor review

Este Íbis surpreende, pois tem bom isolamento acústico e um bom café da manhã variado e que geralmente já é incluído na diária. Tem uma cama confortável e com o básico para tomar um bom banho e se sentir confortável. Fica em frente a um shopping, o que facilita caso precise de algo ou para fazer alguma refeição.

Need Improvements

Customer review rating 3.0/5

Rodrigo G. Business - Confirmed reviews ALL

Nice hotel, attentive staff, good facilities with parking lot/vallet available, well located (in front of a shopping mall) and fair breakfast. However, this time I had a bad experience in the room. Towels were deeply worn out and bed linen was not clean (there were some black stains on it).

Dear Mr. Rodrigo, Thank you for taking the time to share your experience at the Hotel. Your opinion is very important for improving our services. We are sorry that your stay with us was not pleasant. We have already contacted the housekeeping team so that corrective measures can be taken so that this does not happen again! We hope to see you soon to reverse this image and provide you with new experiences. São Bernardo do Campo Ibis Team

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Other web-users rate our hotel

  • 189 reviews 9/10 Location
  • 402 reviews 4.5/10 Room
  • 299 reviews 7.7/10 Service
  • 15 reviews 3.3/10 WiFi
  • 189 reviews 6.5/10 Breakfast
  • 162 reviews 3.4/10 Comfort
  • 135 reviews 5.6/10 Cleanliness
  • 63 reviews 4.9/10 Value

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