Hotel - Novotel Sydney Central
Novotel Hotel Novotel Hotel

Novotel Sydney Central Hotel

4.0/5 1,560 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYDNEY INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from,including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

  • 255 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,264 reviews

Our guest reviews for Novotel Sydney Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,560 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Gabrielle Business - 14/02/2019 AccorHotels certified review
« Wonderful service, but the hotel is in need of a renovation »

The service was wonderful, every staff member I dealt with was friendly and helpful. However for a 4.5 star hotel, it could do with an upgrade. The room felt old. Also the breakfast wasn't great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., Thank you much for your feedback. We are pleased to hear you enjoyed the service. We apologize you felt the room was below standard. We wish to see you in the future. Sincerely, Kevin Assistant Manager h8…

Couples - 14/02/2019 TripAdvisor review
« Kiwi »

Handy hotel lovely staff but worst room ever in Novotel hotel small bathroom shower over bath very hard to get into nice big beg close to bedroom wall that left about 20 feet of room with one chair and no lighting except 2 over bed when sitting in chair at night could not see to undo shoe laces and no chance of reading. .Ot.her Novatel we have stayed at have had a sofa and standard lamp in the room.

Anonymous Business - 13/02/2019 AccorHotels certified review
« Comfortable accommodation centrally located »

A pleasant day for a conference at the Sydney central Novotel . Reasonably rate for parking and comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for your stay with us. We are happy to hear that you had an overall comfortable time. We hope to welcome you soon. Sincerely, Kevin Assistant Manager h8…

Anonymous Families - 13/02/2019 AccorHotels certified review
« short and sweet stay. convinient. property a little dated could do with some cosmetics »

It was comfortable. Staff were very polite. Needed a few missing tiles attended to in the jacuzzi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for your feedback regarding your recent stay with us. It's great to hear that you had a comfortable stay. We wish to see you back soon. Sincerely, Kevin Assistant Manager h8…

Sam D. Business - 13/02/2019 AccorHotels certified review
« Wonderful »

It was great, room for perfect and staff were friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for your stay with us and this great feedback. It's wonderful to hear that you had a great overall stay. We hope to see you soon. Sincerely, Kevin Assistant Manager h8…

Tod A. Business - 12/02/2019 AccorHotels certified review
« Friendly, family atmosphere. I was adressed by my name and welcomed »

I enjoy staying at this hotel and believe me I have stayed in all sorts of accommodation across NSW from prison chique to fibro majestics. This is a clean and friendly hotel in the centre of China Town with close access to public transport. The rooms are becoming tired, but are clean and well maintained. The menu offers simple and healthy food, although it is located in an area with an assortment of fooderies. The best asset of this hotel is its staff - they are warm, welcoming and friendly - I have never encountered such a consistent level of exceptional staff before. Consequently I choose to stay here when I am in Sydney for business or pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for this kind feedback regarding your recent stay with us. We are very pleased to see that you enjoyed your overall stay. I will of course pass along your kind feedback to the team. We look forward to see you again in the near future. Sincerely, Kevin Assistant Manager h8…

Alan A. G. Business - 12/02/2019 AccorHotels certified review
« A weekend break »

We arrived late in the evening tired, so it was a pleasure being greeted by a warm, friendly smile. We were upgraded (always a welcome bonus) and the welcome drinks certainly revived us. The hotel is in Chinatown so there was an array of good restaurants for a tasty late dinner. The staff at reception and the bar were ebullient and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for the stay with us recently. It's great to hear that you had a friendly welcome experience and enjoyed the service and location. We very much hope to see you back soon! Sincerely, Kevin Assistant Manager h8…

Valerie W. Couples - 12/02/2019 AccorHotels certified review
« Overnight Dragon Boat Stay! »

All things considered, being check in, the room, breakfast and staff, were excellent. We could not fault any of the above and would recommend your establishment to all our family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you very much for your stay recently. It's wonderful to hear that you enjoyed the service and overall stay. We wish to welcome you again soon. Sincerely, Kevin Assistant Manager h8…

Anonymous Families - 12/02/2019 AccorHotels certified review
« Outstanding customer service. Amazing staff »

Level of customer service and helpfulness of staff was amazing. Best hotel I've stayed at

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J F., Thank you much for your stay and feedback. It's wonderful to hear that you enjoyed the service from the staff. I have already shared your kind words with the entire team. We look forward to seeing you soon. Sincerely, Kevin Assistant Manager h8…

Anonymous Business - 12/02/2019 AccorHotels certified review
« Very comfortable and centrally located. »

Very helpful and professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for your stay with us and this feedback. We hope to see you back soon! Sincerely, Kevin Assistant Manager h8…

Anonymous Business - 12/02/2019 AccorHotels certified review
« Very good »

Nice room and top service at the front desk, especially Kayala.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for your feedback. It's great to see that you enjoyed the service from Katayla. I have already shared your remarks to her. We wish to welcome you again soon. Sincerely, Kevin Assistant Manager h8…

J B. Families - 11/02/2019 AccorHotels certified review
« Very friendly, welcoming staff »

Very friendly, welcoming staff. Comfortable rooms, welcoming bar, tasty tappas snacks. The only issue is that my kids wasted $10 on the pacman game and it wasn't working properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for your stay with us and this feedback. It's wonderful to hear that you enjoyed your room, snacks and service. We apologize for the issue in regards to the Pac-man game. I am personally following up with this. We look forward to seeing you again soon. Sincerely, Kevin Assistant Manager h8…

Aaron E. Business - 11/02/2019 AccorHotels certified review
« Excellent recognition of Platinum status »

As a Platinum member, I have received both early check in the day I’ve arrived and late check out the day I left. Also an upgraded room. Excellent staff service. Very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you for your stay, as well as being a Platinum member with us. We are very pleased to see that you were able to check in early and check out late. We hope to see you back soon! Sincerely, Kevin Assistant Manager h8…

Jude Business - 10/02/2019 AccorHotels certified review
« Great service and location »

I frequently stay for work and am always impressed with the friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for your recent stay with us. We are happy to hear that you had an overall positive experience. We look forward to welcoming you back again soon. Sincerely, Kevin Assistant Manager h8…

Lara-jane Friends - 10/02/2019 AccorHotels certified review
« Great »

It was great. The extra little treat that we found in our room as lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you very much for your recent stay with us. We are glad to hear that you had an overall pleasant experience. We look forward to welcoming you back again soon. Sincerely, Kevin Assistant Manager h8…

Michael Business - 10/02/2019 AccorHotels certified review
« Handy Place to Stay »

A great hotel well located to get around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for your recent stay. It's great to hear that you enjoyed your stay. We hope to see you back soon. Sincerely, Kevin Assistant Manager h8…

Paul Business - 10/02/2019 AccorHotels certified review
« Short »

It was great I checked in late but the process was easy and was only there for the night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you much for your stay and feedback. We wish to welcome you back very soon! Sincerely, Kevin Assistant Manager h8…

Rob E. :. ). Business - 10/02/2019 AccorHotels certified review
« Thank you to the fabulous staff at Novotel Central »

It was kind of exciting to be back for our first NSWPPA Executive meeting for 2019! My first stay of 2019 and I was in my favourite room - all my favourites - a sweet treat and a bottle of my absolute favourite pink fizz - moscato !!!!! Thank you for treating me to bottled water and a room with a balcony. The food this week was terrific - so was the bar service and the concierge !!!! Lovely to see familiar faces and the same generous conversation and kindness from Bradd, Brian, Lydia, Matt and Kristiana !! Thank you - it was such a big week and it was sooooooo lovely to have such good people around us !!!! SPECIAL thank you to the angels who delivered coffee on two occasions - great rescue !!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., Thank you very much for another stay with us and this kind feedback. We are beyond pleased that you enjoyed your first stay of the year. I will of course pass along your great feedback with all the staff. We look forward to welcoming you back again soon! Sincerely, Kevin Assistant Manager h8…

C P. Families - 10/02/2019 AccorHotels certified review
« Happy with service but found hotel a little 'tired'. »

The location was great but disappointed with room. Paid extra to stay in Executive room but didn't think the cost was justified. Understand water is provided with my Accor Plus benefits anyway but thought room may have been a little better than we experienced. Must have misunderstood room facilities as thought bathroom had separate shower. View was disappointing. I like to open the curtains for light and view but kept them closed entire time for privacy as we overlooked balconies of apartment block next door (overlooking apartment balconies filled with washing, torn curtains, etc was not a pretty a sight). Nespresso machine was not located in practical spot (think it should be set up on counter above fridge and closer to cups, etc). Espresso cups should also be provided. Also, more pods should be provided if guests would like more than one cup per day. Location of bed lamp. Kept knocking my head on it! Not a very practical spot which became very annoying. Surprised to find steps leading up to main entrance. We had 5 suitcases!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you very much for your recent stay and feedback. We deeply apologize that we failed to meet your expectations during your stay. I will surely follow up with my Executive Housekeeper in regards to the placing of amenities in room. We hope to welcome you back again soon. Sincerely, Kevin Assistant Manager h8…

Anonymous Families - 09/02/2019 AccorHotels certified review
« Friendly staff and great location »

We enjoyed our staff at Novotel central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for your recent stay with us. We are happy to hear that you had an overall great experience. We look forward to welcoming you back again. Sincerely, Kevin Assistant Manager h8…

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