Hotel - Pullman Cairns International
Pullman Hotel Pullman Hotel

Pullman Cairns International Hotel

4.0/5 2,495 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beautiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

  • 321 rooms
  • 254 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,399 reviews

Our guest reviews for Pullman Cairns International

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,495 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Angela M. Business - 14/02/2019 AccorHotels certified review
« Superior Service »

I have stayed at the Pullman International in Cairns on many occasions. It is a beautifully presented hotel but what puts it above all others is the exceptional staff. No one lets the team down, they are all obviously hand picked and go above and beyond.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Janelle Ward Guest Experience Manager

Neil Business - 14/02/2019 AccorHotels certified review
« Enjoyable »

The accommodation was excellent, restaurant and food / service was great ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Ward Guest Experience Manager

Anonymous Business - 13/02/2019 AccorHotels certified review
« Breakfast of tinned tomatoes and baked beans disappointing »

Accomodation was clean and very comfortable, staff were friendly. Breakfast on second day was disappointing - had expectations that tomatoes and beans would be fresh, not tinned

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for providing us with your feedback form your recent stay with us at Pullman Cairns International. we appreciate you sharing your feedback and I will be passing your comments on to our head chef in regards to breakfast to review. We hope that as a Loyalty member we can welcome you back again soon. Kind Regards Janelle Ward Guest Experience Manager

Mrs C. B. Couples - 12/02/2019 AccorHotels certified review
« Mrs C B. »

Very pleasant lovely room very good breakfast with lots of variety overall no complaints whatsoever

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C Boruslewlcz, We truly appreciate you taking the time to provide us with your positive feedback from your recent stay at Pullman Cairns International. We hope that we have the opportunity to welcome you back again in the near future. Kind Regards, Janelle Ward Guests Experience Manager

Anonymous Couples - 10/02/2019 AccorHotels certified review
« Very good . Comfortable bed . »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. Kind Regards Janelle Ward Guest Experience Manager

Hope Business - 10/02/2019 AccorHotels certified review
« Good room, average amenities »

The room was great - I was very pleased with the size , cleanliness, and bed quality & comfort. The gym is very poor. It's small, there is not enough equipment, and what is there is old and clunky, and some equipment wasn't working. The breakfast buffet had a lot of variety. We had dinner in the restaurant and it was disappointing. Our server appeared to be new and untrained - he didn't understand some of the terms on the menu and he was slow and appeared stressed. My lobster salad had only three pieces of lobster and so much creamy dressing that is was unpleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hope, Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Janelle Ward Guest Experience Manager

L. S. T. Friends - 10/02/2019 AccorHotels certified review
« Poor free wifi provision arrangement »

I and my wife, being members of a Wing On Travel tourist group, checked in the Pullman Cairns International Hotel on 5 February 2019 and checked out on 7 February 2019. As told by our tourist group leader, we had produced two duly completed personal particulars forms at the receptionist counter of the hotel for opening the free wifi service. However, in the evening of 7 February 2019, our group leader told us that the hotel had to charge for our wifi service and he had paid for us in the morning when our group left the hotel. It indicated that your free wifi arrangement was not updated immediately and hence such charges were incurred. Please look into this and make necessary improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Shu T., Thank you for taking the time to provide us with your feedback from your recent stay. We are sorry that there was a confusion with your wifi charges and we thank you for informing us so we can prevent this occurring in the future. Thank you again for sharing your experiences with us and we hope that we can welcome you back in the future. Kind Regards Janelle Ward Guest Experience Manager

Anonymous Couples - 09/02/2019 AccorHotels certified review
« mrs »

check in was quick and efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Couples - 09/02/2019 AccorHotels certified review
« Rainy Stay at Cairns Austrailia »

We enjoyed ourselves as best as we could in spite of the rain. The hotel and staff were wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael & Joan, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Mohan S. Business - 08/02/2019 AccorHotels certified review
« I had a plesant stay »

Although I stayed only one night, it was plesant. It was a welcoming reception. Room facilities were as per my expectation. There was nothing to complain about. Staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohan, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 08/02/2019 AccorHotels certified review
« Good, friendly service, though the hotel is looking a bit tired »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Christina V. Couples - 08/02/2019 AccorHotels certified review
« The Service was fantastic »

From the moment we went through the door, we felt welcome. Everyone was helpful and nothing was to much trouble. We have to come down for medical visits and sometimes it is to much to drive home. If we can we like to spend an extra night. So we are always on the look out for the best offers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Tricia P. Couples - 07/02/2019 AccorHotels certified review
« Great stay »

We had a lovely time. Service was great, food was great and the Vie Spa was awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tricia, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Glenys601 Family - 07/02/2019 TripAdvisor review
« Cairns Pullman International - Never Disappoints! »

Enjoyed another short stay at Cairns Pullman International last weekend. Great service, great breakfast and still love the elegance and style of this hotel. Central location close to the esplanade and restaurants with under cover parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenys601, Thank you for taking your time to share your kind feedback on tripadvisor, your feedback is appreciated. I am glad to hear that you had wonderful stay with us and enjoyed the service by our team. Once again thank you for sharing and we look forward to welcoming you back again soon.er rather than later for another great stay. Kind regards, Janelle Ward Guests Experience Manager

Rae B. Couples - 06/02/2019 AccorHotels certified review
« Fantastic »

We totally enjoyed our 4 nights at the Pullman in Cairns. The rooms, breakfast and total ambience of the hotel was amazing. And the complimentary long black at the bar while housekeeping was in the room was just the cherry on top.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rae & Judith, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Mandy Friends - 06/02/2019 AccorHotels certified review
« A Grand Old Lady »

Overall an excellent hotel, however a couple of things let it down, which could be easily rectified. 1) No free bottled water in the bedroom, which would have been greatly appreciated in the hot weather. 2) No USB charging points in bedrooms. Despite having numerous adapters with me, UK to Australia was not one of them. Luckily reception had one that we borrowed. Really pleased that the hotel had umbrellas we could use, as the torrential rain was persistent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Alison Couples - 06/02/2019 AccorHotels certified review
« Overpriced for a hotel which is in need of an upgrade »

Was really disappointed in the quality of the room, it is dated and shabby. The fixtures and fittings are not representative of a 4* hotel. The bedside tables were extremely shoddy with the surface peeling, the balcony furniture was cheap and unsafe when you leant forward. Overall the rooms deserve a 2*, bathrooms tired and not even a data point in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David & Alison R., Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Chris B. Families - 06/02/2019 AccorHotels certified review
« Fantastic stay and wonderful staff!!! »

we stayed for the weekend and the staff at every level were making sure that we had a fantastic time and were spoiled. They were busy but the check in was quick and easy with lovely smiles and greeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, We appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

H. Couples - 05/02/2019 AccorHotels certified review
« Amazing »

Excellent service quality food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel & Vanessa, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

Linda H. Couples - 05/02/2019 AccorHotels certified review
« all of your staff were so helpful »

Fine accommodation, and handy to shopping at Cairns Central, medical facilities and the casino

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Baker ROOM DIVISION MANAGER PULLMAN CAIRNS INTERNATIONAL 17 ABBOTT STREET CAIRNS 4870 – AUSTRALIA T. +6… –F. +6… H8… PULLMANHOTELS.COM – ACCORHOTELS.COM

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