Mercure Paris Gare du Nord La Fayette Hotel

Customer review rating (ALL Rating) 4.0/5 1,039 reviews

Mercure Paris Gare du Nord La Fayette Hotel - Image 1
Mercure Paris Gare du Nord La Fayette Hotel - Image 2
Mercure Paris Gare du Nord La Fayette Hotel - Image 3
Mercure Paris Gare du Nord La Fayette Hotel - Image 4

Description

Hotel extras

  • 200m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Rooms with balcony on 7th floor, stunning views of Paris! (on request)

  • Buffet breakfast to have as you like your room or in the breakfast room

  • Room-service breakfast and 24/7 meals

  • Modern meeting rooms for your events

Our accommodation(s)

Hotel location

Mercure Paris Gare du Nord La Fayette Hotel

175 rue la Fayette
75010 PARIS
France

GPS:48.8799, 2.35939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

We can offer in-room catering with our deli partners, and in jars 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,039 reviews

TripAdvisor Rating  3.5/5  701 reviews

Ok stay, not that great and not that bad

TripAdvisor rating 3.0/5

Velvon A Couples - TripAdvisor review

Pros: - Near Gare du Nord (Paris North Station), Gare de l’Est (Paris east station)and metro station - Clean and comfortable - Bathroom good size (not big but decent) - Fresh and clean linen - Friendly and welcoming reception staff - Lovely housekeeping staff - Windows are sound proof (not 100%) but reasonably soundproof. Cons: - Expensive (rate is for Mercure but the rooms are similar to Ibis Budget) - Small room, not enough space to store luggage. - Shower cubicle is half open so after shower, bathroom is totally wet.

Dear Velvon A, We want to extend our sincere apologies for the fact that your recent stay at Mercure Paris Gare du Nord Lafayette fell short of your expectations. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we were unable to meet your needs during your time with us. We take your feedback very seriously and are actively working to address the issues you encountered to prevent them from happening again in the future. Your insights are invaluable in helping us improve our services and facilities. We understand the disappointment and inconvenience this may have caused you, and we want to make things right. If you have any specific feedback to share or if there is anything we can do to remedy the situation, please do not hesitate to reach out to us. Thank you for bringing this matter to our attention. We sincerely appreciate your patience and understanding as we work to make the necessary improvements. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Warm regards, The front desk

Great

Customer review rating 4.5/5

Lm V. D. Solo - Confirmed reviews ALL

I stayed two nights and it was great. The room had beautiful views all over Paris, even the Eiffel Tower. Everyting in the room was working and clean and the bed was very comfy. The staff was really nice and friendly. Overall very satisfied with the experience!

Dear LM Van D., We wanted to extend our heartfelt gratitude to you for choosing to stay at Mercure Paris Gare du Nord Lafayette. We are delighted to hear that your experience with us was excellent, and we truly appreciate your kind words of satisfaction. Your happiness and comfort are our top priorities, and we are thrilled to have been able to contribute to making your stay as enjoyable as possible. Your positive feedback serves as a great motivation for our entire team, and we are sincerely grateful for your appreciation. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable experience. Please don't hesitate to reach out if you have any specific needs or requests during your next visits. Once again, thank you so much for your trust and loyalty. We look forward to hosting you again soon. Warm regards, The front desk

Good stay - easy access to transport links and city centre

Customer review rating 4.5/5

Eilidh M. Friends - Confirmed reviews ALL

Welcomed very nicely to the hotel. All the staff were lovely. Didn’t get the name of the young man from Bangladesh but he was a real character and gave us great recommendations for dining out. Room was basic but had a balcony!!!! Epic. As we only needed the room to sleep in basic is good…it was clean and tidy and just fine for 2 friends with 12 days of sightseeing and relaxing.

Subject: Heartfelt Thanks for Your Wonderful Stay at [Hotel Name] Dear [Client's Name], We wanted to extend our sincerest gratitude for choosing to stay with us at Mercure Paris Gare du Nord. Your satisfaction means the world to us, and we're thrilled to hear that your recent visit was enjoyable. Your kind words and enthusiasm about your experience truly motivate our team. Creating unforgettable memories for our guests is our top priority, and knowing that we succeeded in making your stay memorable brings us great joy. Thank you for your trust in our establishment. We're grateful for the opportunity to have hosted you among the many choices available. We hope to welcome you back in the future, whether it's for another relaxing stay, a special celebration, or any other occasion. Please don't hesitate to reach out if you need anything in the future. We're here to provide you with top-notch service anytime. Once again, thank you for your kind patronage and loyalty. Best Regards, The front desk

Well located, friendly service

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Enjoyable

Dear Customer, Thank you so much for your kind words! Your positive feedback means a lot to me and motivates me to keep creating. I truly appreciate your support and am grateful to have you in our hotel. Looking forward to see you again ! Best regards, The front desk

Great location and great staff. Bed was hard and uncomfortable and door to bathroom was not private

Customer review rating 4.0/5

Stuart S. Couples - Confirmed reviews ALL

Fab stay and recommend to all.

Dear STUART S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But We are sorry about the bed and the bathroom. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Laura, reception

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Other web-users rate our hotel

  • 385 reviews 8.8/10 Location
  • 706 reviews 5.4/10 Room
  • 509 reviews 8.7/10 Service
  • 8 reviews 9.3/10 WiFi
  • 404 reviews 3.1/10 Comfort
  • 226 reviews 8.6/10 Breakfast
  • 205 reviews 7.8/10 Cleanliness
  • 87 reviews 5.1/10 Value

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