Hotel - Aparthotel Adagio access Lille Vauban
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio access Lille Vauban

Our hotels AccorHotels
3.5/5 366 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Manual temperature control
  • LILLE LESQUIN
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
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Hotel location

Our apartments

  • 69 apartments
  • 100% non-smoking hotel
  • 3 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Full kitchen
    • Microwave in room
    • Shower
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our apartments fittings
4.0/5 AccorHotels Rating Based on 1,582 reviews

Our guest reviews for Aparthotel Adagio access Lille Vauban

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 366 reviews
AccorHotels certified review
Andrea F. Friends - 28/05/2018
« Excellent!!!! »

I like the place because is very close to the town, very clean , and like a home I really love it

AccorHotels certified review
Tj Business - 15/05/2018
« cozy spacious place with friendly personnel »

Satisfactory and user friendly

AccorHotels certified review
Carlos J. C. Families - 29/03/2018
« Comodo »

satisfactoria

AccorHotels certified review
Scott B. Business - 23/03/2018
« Good basic room at a fair price »

Everything was fine. I wanted a basic room with the kitchen, and that's what I got. At a fair price

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCOTT BEHSON, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Lille Vauban. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Guclu Business - 18/03/2018
« It is OK! »

Overall it was fine but the condition of the hotel needs improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MURUVVET YASEMIN Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
D Solo - 26/02/2018
« Nice staff, hotel needs a refresh »

Really lovely staff who I cannot fault however the rooms and public spaces need a refresh as they look tired - cigarette burns on the carpet, plug did not work, shower taps held to the tiles by mastic.

AccorHotels certified review
Fulvia Families - 26/02/2018
« Not happy »

There was bad smell in the hallway and in the room. Room was never cleaned during my three days stay. Dishes and cutlery were dirty upon arrival of my stay. This is the first time I had a bad experience in this hotel ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear W, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Alex T. Solo - 21/02/2018
« Satisfait »

It was nice. A bit noisy on every thursday evening, but it was overally as I expected.

AccorHotels certified review
Steve Families - 20/02/2018
« Reasonable »

Great location. Tried to get a certain room number that we've had before but with no luck. A certain person at reception came across as doing you a big favour dealing with you. Often no hot water in the afternoon/evenings.

AccorHotels certified review
A. K. Business - 15/02/2018
« It was good and comfortable. »

It was very good. One thing i would like to mention that there should be more light near the stairs otherwise any one can fall down. Apart from that all was good.

AccorHotels certified review
Carl Families - 29/01/2018
« Hotel was fine, booking and online service were abyssmal »

The hotel itself was fine. Nothing special, but clean, well located, and friendly, helpful staff. I would stay there again and recommend it to friends, as it's an excellent value for money. The online booking process and customer service were among the worst I've ever received in my 25 years of frequent travel. The online booking site took at least 5 attempts to successfully process my payment, due to a combination of poor UI design and crashing servers. When I received my confirmation email, I discovered it had reserved me for a Friday night, not a Saturday as I'd requested (this could have been a processing error, or a problem with unclear interface--I have no way of knowing). There was no way to correct this error through the website. There was also no indication of HOW to correct the error on the website. I tried calling the customer service number. After 15 minutes on hold, it hung up on me. I tried two other customer service numbers. These also hung up on me. I called the hotel. The woman who answered spoke no English, so I tried to explain the problem in my very limited French. She gave me another customer service number to call. After 15 minutes on hold, it also hung up on me. I emailed customer service. The next day, I received an email explaining that it was my fault for booking the wrong date, that my *excellent* discounted rate meant I could not change my reservation, and suggesting I book a more expensive rate in the future (there was only one option available when I booked). Finally, I emailed the hotel directly, in French, with the assistance of Google Translate. I received a reply within 20 minutes, saying they had corrected the date, but I would have to pay a small supplement, since Saturday's rates were slightly higher (which was no problem -- I was happy to pay upon arrival). My main question is: why even bother having online booking and a customer service number if you're only going to use it to frustrate your customers and waste their time? I wasted nearly 90 minutes trying to correct what should have been a very simple problem. Despite a perfectly fine stay at the hotel itself, this customer service experience was so poor that I will make an effort to avoid all Accor properties in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Maxim Business - 15/12/2017
« One of the most suitable places to stay while working »

I was satisfied with everything: the room was spacious enough, the heating worked perfectly, there were no problems with the bathroom. I especially liked the equipment of the kitchen. The only, very small and not too important part is the served food for breakfast. Maybe some vegetables would have made it really perfect.

AccorHotels certified review
Anonymous Business - 13/12/2017
« Sufficient »

It was sufficient for my needs

AccorHotels certified review
M. Solo - 27/11/2017
« To bad to expensive for single bed »

It's crazy to have 90e a night for single bed. When you open the door of the room it is taking you directly outside with an average temperature of 5degres. The electrical heater is bad quality so temperature in the room cannot be settled easily

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAHDI M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Pierre Business - 25/11/2017
« Good location for a budget place »

good double bed (not expected), good location close to center, very good morning buffet and helpful and smiling staff, but more a small apartment on two levels rather than a classic hotel room; pros and cons, but get bed and tv up but bathroom and kitchen down is not so convenient, at least you should know at booking time;

Our hotel has responded to the review
Our hotel has responded to the review

Dear PIERRE L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Lille Vauban. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
L. Business - 29/10/2017

Location is good. Room’s deco is a bit old and impersonnel : aged furniture, all rooms look the same, hard to have a feeling of being home. TV are smaller than iPad and shower curtain is a nightmare. Even breakfast, rather fine, falls into routine-like. Thankfully, staff and managers’ hospitality make it up !

AccorHotels certified review
Anonymous Business - 09/10/2017

short visit but nice

AccorHotels certified review
Andreas Families - 27/09/2017
« Studio instead of 1-bed »

Staff was nice and helpful, the place ok but instead of the booked one-bed we received a large studio (no door in between living room area and bed). Only one set of towels was in the room etc... As well, as of now (two days after check-out) no Le Club Accor Hotels points have been awarded.

AccorHotels certified review
Nl Couples - 25/09/2017
« nice staff »

Very friendly staff.

AccorHotels certified review
Jackie M. Business - 11/09/2017
« As always friendly, helpful staff. »

I use the hotel when visiting the braderie it is convenient.

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