ibis Valparaiso Hotel 3 stars

Customer review rating 4.2/5 11,443 reviews
ibis Valparaiso
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+ 15 Services
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Room 1

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Children's age
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Hotel extras

  • Rooms with sea view

  • Pet Friendly Hotel

  • 70 m from Sotomayor Sq. & metro station providing access in 10 min to Viña

  • Agreement with Gymnasium Sportlife

  • Bikes available for use by our guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permitted
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 2 bar(s)
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis Valparaiso

Av Errazuriz 811
2340000
valparaiso
chile

Tel: +56322802300

Fax: (+56)32/2802300

Contact email

Check-in from 15h00

Check out up to 12h00

  • TERMINAL VALPARAISO :  

  • By train

    ESTACION PUERTO At 0km / 0 miles

GPS :-33.039295, -71.626641

Our accommodations

Modern and inviting, the new ibis room has everything you need: a large bathroom, modern decor, a comfortable bed with a duvet, Internet access with free WIFI and a flat-screen TV with the best international channels.

Room with queen-size bed for two people

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet

Room with queen-size bed and a bed for children up to 12 years

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet

Room with queen-size bed for two people and sea view

  • Max. number of persons: 2
  • Area: From 18

Room with twin beds and sea view

  • Max. number of persons: 2
  • Area: From 20

Our restaurants and bars

COMES AND BEBES

Photo non contractuelle / Strictly non binding

Our Comes & Bebes bar is open 24 hours a day for snacks, sandwiches or a quick bite to eat. Drinks and a cafeteria service are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COMES Y BEBES

Photo non contractuelle / Strictly non binding

Our Comes & Bebes bar is open 24 hours a day for snacks, sandwiches or a quick bite to eat. Drinks and a cafeteria service are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Valparaiso

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

11,443 reviews

Perfect location, very friendly staff, value for money

Customer review rating 4.2/5

Sev Couples - 14/08/2019 AccorHotels review

Great

Satisfied

Customer review rating 4.2/5

Dan D. V. Couples - 30/07/2019 AccorHotels review

Cleaning and spaces were very nice, front desk was very rude and disappointing, receptionist joke us about my grey hair and ours age, felt like is a crime have a girlfriend in 30s being 40 years old.

agradble

Customer review rating 4.2/5

Eugenia O. Business - 21/07/2019 AccorHotels review

cómodo, asequible, central

Interesting port operations

Customer review rating 4.2/5

Tj S. Couples - 06/07/2019 AccorHotels review

We enjoyed the sea view rooms facing the port of Valparaiso. The room was large and the bed was comfortable. The location was the best. Across from several accessors, in top of a grocery store, food court, and the Metro station.

super

Customer review rating 4.2/5

Cesar Solo - 29/06/2019 AccorHotels review

si

You need to improve your service

Customer review rating 4.2/5

Daswy S. A. Business - 24/06/2019 AccorHotels review

Everything correct. But the girls in the check in desk and the girls in charge of the food don’t make an effort to attend you propperly.

Dear Daswy S., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very nice room

Customer review rating 4.2/5

Moly Friends - 23/06/2019 AccorHotels review

The room we obtained was on the top floor with an “ocean side view”. It was nice but we were facing the shipping dock. We got the twin beds. And they were right next to each other. No space in between. The worst part is that the WiFi did not work. It was very limited.

Dear Fatima P., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Same old

Customer review rating 4.2/5

Felipe Business - 06/06/2019 AccorHotels review

Nothing special. Outdated but cheap hotel in a great location.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

הדירה במיקום מעולה ונוחה ביותר.

Customer review rating 4.2/5

Michal Couples - 02/06/2019 AccorHotels review

The hotel is situated in a perfect place, you can walk by foot to the nice streets, close to the restaurants, the room is basic but you won't like to spend time in the room - rather go to see more and more of this beautiful city. We decided to stay longer and enjoy the city.

Dear zalmen H., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great weekend

Customer review rating 4.2/5

Gonzalo G. Families - 28/05/2019 AccorHotels review

Great rooms, we were 4 AND THEY WERE CONNECTED TO EACH OTHER, SO GREAT

Dear Gonzalo G., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr.

Customer review rating 4.2/5

Ronald A. Couples - 28/05/2019 AccorHotels review

Surprised that this is the only hotel I’ve known that has no hand towels or access to ice machines nor Coffee pot in the room.

Dear Ronald A., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

regular

Customer review rating 4.2/5

Emeterio Couples - 27/05/2019 AccorHotels review

regular

Dear Eladio V., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Heater not working

Customer review rating 4.2/5

Teresa Couples - 26/05/2019 AccorHotels review

Not so good The heated was broken , I had to call 6 times Finally they change our room

Dear Teresa D., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pesima atencion en check in

Customer review rating 4.2/5

Edmundo L. Business - 26/05/2019 AccorHotels review

No volveré a alojar en Ibis.

Dear Edmundo L., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It was good!

Customer review rating 4.2/5

Anonymous Business - 22/05/2019 AccorHotels review

Good service. Kind staff. Area not too safe. Needs different breakfast menu daily

Dear Natalie W., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location/value for exploring, but internal/building noise is distracting.

Customer review rating 4.2/5

Rocco C. Solo - 07/05/2019 AccorHotels review

PROS/GOOD: Excellent location for exploring many popular attractions [funiculars, hills, steps, etc.] Views of the Bay/Sea and hillsides. Windows seem to have good soundproofing. CONS/BAD: The North [East] rooms sit ABOVE the end of the Metro train tracks, and can be heard [somehow, not felt] when trains enter/leave the terminal. Gratefully, the trains are only 2 cars long, so 4 sets of thumps aren't terribly upsetting, but they do come several times an hour. After hours, Late night music [unknown outdoor source] can be heard. – Thin room doors/walls allow all sound in/out [wood floors, wood doors]. Even though most of the furniture (excluding the desk chairs) have carpeted/felted padding to slide on the wooden floors, Housekeeping is noisy [apparently, works all day], bangs, does heavy sliding and the rubbing can still be heard a floor down and from neighboring rooms. -- Check-in [afternoon] seems to be a rush [try to do it online as there's a dedicated line for that at the hotel]. Also, on several days, loud bangs were heard repeatedly [not from the trains, more like laundry bins or tubs being loaded several floors below, or linen closets or room doors being slammed repeatedly] ... for hours. SUGGESTIONS: Double-check the emergency stairwell for lighting and door handle hardware [was missing/inoperable during my visit].

Dear Terrance C., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

una estadia calida

Customer review rating 4.2/5

Bárbara A. S. M. Couples - 03/05/2019 AccorHotels review

Reconfortante,

Dear Barbara S., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Miguel G. Couples - 29/04/2019 AccorHotels review

bien, normal

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente,

Perfect location, mattress needs upgrade

Customer review rating 4.2/5

Pc H. Solo - 28/04/2019 AccorHotels review

When I entered room it was still occupied/ not clean. Quick replacement. Window full of bird droppings (can happen anytime but it looked it was there for some time). Nice view. Coffee machine needs a check up ( or change to nespresso). Staff friendly. Breakfast suffiencent . Value for money

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Good location, nothing else.

Customer review rating 4.2/5

Ignacio Business - 24/04/2019 AccorHotels review

The location is perfect for me, since it’s right in the center and port, where institutions tend to be. That’s where the good things end though. The hotel is very outdated (despite being not that old), carpets are dirty and old, TVs are old and have very poor signal, the staff from the restaurant is the worst I have experienced (particularly a lady with green eyes), elevators look lime they are going to fall off. They removed the bidets (don’t know why), towels are disintegrating (with a few exceptions that seem to be renovating). Power outlets are far away from where you need them.

Dear Felipe A., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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