Aparthotel Adagio Moscow Paveletskaya 4 stars

TripAdvisor rating 4.5/5 248 reviews
Aparthotel Adagio Moscow Paveletskaya
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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Porter
Catering
  • Breakfast
Leisure and activities
  • Gym accessible from 7am till 10pm
  • Well-being
Business services
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio Moscow Paveletskaya

Bakhrushina street Ownership 11
115054
moscow
russian federation

Tel: +74957205303

Fax: (+7)495/7205332

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DOMODEDOVO At 42.8km / 26.59 miles

  • By train

    PAVELETSKY At 0.75km / 0.47 miles

GPS :55.735857, 37.635362

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

One-bedroom apartment for 4 people

  • Max. number of persons: 4
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Area: From 49
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our guest reviews for
Aparthotel Adagio Moscow Paveletskaya

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

825 reviews

tripadvisor

TripAdvisor Rating 4.5/5

248 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Confortable, like we were at home

Customer review rating 4.5/5

Laia Families - 02/09/2019 AccorHotels review

Good services.

Dear Laia S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Paveletskaya and your choice again! It is always a pleasure to receive such a positive and warm feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Guest experience Manager

Good location, but Small rooms and uncomfortable beds

TripAdvisor rating 4.5/5

gauravbansal83 Family - 22/08/2019 TripAdvisor review

It is a nice hotel apartment, at a great location, within walking distance of major attractions in the city center. We went to Adagio Moscow Paveletskaya with high expectations after great stays at Accor hotels in St Petersburg and Sochi. None of us could sleep properly for any of the 4 nights we were there. I had clearly specified "two adults + one 8-year old child" in the booking, but all we got was a queen size (only 5 ft wide) bed and no provisioning for any extra bed as the room was pretty small (plus the mattress was too soft and hence uncomfortable). Upon complaining, the receptionists told us that they allow children upto 12 year old sharing the same room/bed, hence this problem did not come up when the booking was made. Consequently, those 4 nights were quite painful. The hotel should have informed about this constraint when I made the booking (months ago), so that I could have booked some other option. Just as a reference - both of my other Accor hotels (in St Petersburg and in Sochi) had provided extra beds (ready before our arrival, without explicitly asking) for the child.

Dear Gauravbansal83, Thank you for your fair review, I beg my pardon for such a disappointment. I studied the situation and indeed it was totally our fault not to advice you a different type of room. I saw your correspondence with our reservation agent and she warned you when you tried to book ibis room, but missed it, when you booked adagio. And of course our reception team should have reacted and upgraded you. Please write me directly at H8223-GM@accor.com when you will be back to Moscow and I'll do my best to recover:) Apologies to the whole family, Kind regards, Alexandra Stryukova General Manager

Really great

TripAdvisor rating 4.5/5

rubenv982019 Friends getaway - 29/07/2019 TripAdvisor review

Very good hotel, the service was on point, room very modern, clean and comfortable. With just a 7 minute walk to the metro station and 2 stops from the kremlin, the location is also perfect. Only love for this accommodation

Dear Rubenv982019, Thank you very much for sharing your love with our Adagio apart-hotel:) - this is very kind of you! Our guests' comfort is our priority and we aim best ever hospitality and smile! We shall be happy to welcome you back here, Kind regards, Alexandra Stryukova General Manager

Brief Business Trip

Customer review rating 4.5/5

Animesh Business - 15/07/2019 AccorHotels review

Very comfortable. Wash basin problem and light problem promptly addressed.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Adagio Moscow Paveletskaya.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Separately, I want to say many thanks for the additional comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you have any problems in future staying, please inform our team about this so that we can find a solution and make your stay as comfortable as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards, Gyulnara Gasanova, Quality & Service Culture Manager

My last stay at Adagio Moscow

TripAdvisor rating 4.5/5

mathiasmoreno Business - 21/05/2019 TripAdvisor review

Although I was exceptionnally travelling with my wife, we have been given the smallest room I ever experienced at Adagio Hotel. I am a ClubAccor Gold Member and a frequent traveller to Moscow for I was certainly expecting more. When I inquired the reception about, I clearly noticed that they simply didn't realize we were a couple. These kind of details should definitely deserve more attention...

Dear Mathiasmoreno, Thank you for your review and comments, I'm very sorry you were unsatisfied this time. Unfortunately, there was no availability to make an upgrade for you as we usually do. 100% occupancy happens sometimes:). Please be sure that next time we do everything to make you comfortable. See you soon at Adagio Pavaletskaya, Kind regards, Alexandra Stryukova General Manager

Mrs Andjelka M.

Customer review rating 4.5/5

Andjelka M. Couples - 06/05/2019 AccorHotels review

We were staying in apartment No. 710…small but excellent organisation, 10+ for designers/architects. Everything was perfectly organised. Comfortable bed, very quiet apartment, kitchen had everything that is needed and super bathroom. Changing towels every day, cleaning..Price for that area in Moscow more than good. 7 min from the metro station ( two stops to city centre), nice area and quiet, good breakfast, but there is near buy a great restaurant/ canteen with very tasty food and less expensive. Also several markets and one supermarket working 24 hrs. Wi fi very good. Stuff very helpful. Excellent for couples. AC was not working perfectly. It was good that the outside temperature was around 15-20 , so room was ok.

Dear Mrs. M., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Aparthotel Adagio Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Adagio. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Comfortable, uncomplicated and friendly

Customer review rating 4.5/5

Christopher H. Families - 28/04/2019 AccorHotels review

The apartment itself was as expected. The kitchen has the necessary basic equipment. The occasional bed was also relatively comfortable. For some reason the BBC channel was missing from the programmed TV channels, although listed. The staff at reception were friendly and helpful. Even the security guards appear to have chilled slightly since our last visit. I didn’t use the spa, but the gym has what you need for a normal workout (although my personal preference would be for a rowing machine). The location is great, with an excellent range of facilities nearby (choice of supermarkets is a little limited) and the centre around Red Square a manageable walk away.

Dear Mr. H., Let me thank you for your high assessment of Aparthotel Adagio Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager
Customer review rating 4.5/5

Jc Couples - 24/04/2019 AccorHotels review

The staff is great. The hotel is an amazing location. We stay here a lot so really know the place. There can be little things wrong here and there, but they are always immediately fixed with a smile.

Dear Mr. C., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Aparthotel Adagio Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Adagio. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Everything was OK

Customer review rating 4.5/5

Alex Business - 21/04/2019 AccorHotels review

Very good, I'm coming back for 5 years

Dear Mr. G., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Adagio Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. Thank you for trusting us and choosing our team and hotel. We do appreciate your warm feedback and look forward to welcoming you back at Adagio. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Mon dernier séjour de mars 2019 à l'Adagio Paveletsakaya

Customer review rating 4.5/5

Mathias M. Business - 21/03/2019 AccorHotels review

Compared to previous stays, I gladly acknowledge the new room-making policy. The room was cleaned up on a daily basis and that helps a lot to enhance the guest comfort experience. Keep that way!

Dear Mr. M., Let me thank you for your high assessment of Aparthotel Adagio Moscow Paveletskaya. We are very pleased that you liked our new changes in the policy of housekeeping. We care about our guests. Thank you for trusting, we will be glad to welcome you once again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

Good location and staff, wi-fi needs improvement

Customer review rating 4.5/5

Boris Business - 13/02/2019 AccorHotels review

Great hotel, shame about Wi-Fi dropping now and again

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Adagio Moscow Paveletskaya. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. Separately, I want to say many thanks for the additional comments. We are constantly working to improve service and you help us to be better. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

not bad

Customer review rating 4.5/5

Bumsang K. Business - 01/01/2019 AccorHotels review

there was no problem but nothing special as well

Dear K., Let me thank you for your assessment of Aparthotel Adagio Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

A Solo Visit - December 2018

Customer review rating 4.5/5

Animesh Business - 29/12/2018 AccorHotels review

Not the first stay in Apart Hotel Paveletskaya. Met all expectations. A bread toaster would be useful to add. Convenient location and service with a smile.

Dear Mr. B., Let me thank you for your high assessment of Aparthotel Adagio Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Good location, nice room but poor service !!!

Customer review rating 4.5/5

Stefoversea Families - 28/12/2018 AccorHotels review

You should ask to much to get what you should get without asking

Dear Mr. Blondeau, Thank you for taking the time to write such a review of your stay at Aparthotel Adagio Moscow Paveletskaya. I was disappointed that you didn't receive the service we normally pride ourselves upon. Please be assured we will ensure the necessary training and required action takes place. Regarding check-in, I would like to explain you that our employees act exclusively in accordance with the laws of the Russian Federation. We can't fail to follow the procedure that must be repeated with each guests, even with a permanent one. I do hope despite the issues you faced we can welcome you back and experience the positive service l as the majority of our guests do. Once again thank you for your review! Best Regards, Gyulnara Gasanova Quality&Service Culture Manager

Excellent

TripAdvisor rating 4.5/5

SebastianDjk Family - 26/11/2018 TripAdvisor review

It was such a pleasure to stay in Adagio Paveletskaya! Every wish was fulfilled. The room was clean, and everything needed was there. Stuff is responsive. We liked it very much. Think the next stay would be Adagio too.

Dear Odyssey65886950915! On behalf of each our team member I'd like to thank you for your kind review and appreciation! We try hard to make our valuable guests feel welcome, and being responsive and hospitable is our main priority! Good to know you've noticed it:) We will be more than happy to welcome you again, Kind regards, Alexandra Stryukova General Manager

Three hotels Accor on Paveletskaya!

TripAdvisor rating 4.5/5

elenabass Solo travel - 12/10/2018 TripAdvisor review

Wonderful hotel, friendly team, beautiful rooms with kitchen, clean and comfortable, the center of Moscow, in the building which is 10 minutes from the Paveletskaya metro station, there are three hotels of Accor, Mercure, Adagio and Ibis

Dear Elena, Thank you very much for your comment. We glad to hear that you had a nice stay in Adagio Moscow Bakhrushina and enjoyed not only the perfect location of the hotel in the heart of Moscow and proximity to metro and Paveletskaya railway station, but also warm welcoming of our employees and high standards of services. Thank you for emphasizing the benefits of three hotels Mercure ibis Adagio under the same roof. It is very important for us to make you feel in Adagio as comfortable, cozy as at home with good care of our employees. Thank you very much, Looking forward to see you again, Best regards, Alexandra Stryukova, General Manager

Great stay, pleasant staff and excellent service

Customer review rating 4.5/5

Kat K. Families - 06/10/2018 AccorHotels review

Our stay was short, only for two nights but we left feeling very satisfied with the service your hotel and staff provided. The staff were always polite, friendly and helpful. The service was fast and of high standard. The room upgrade we received was a bonus and we had a very nice, spacious room, very clean and new! Just wonderful! I would definitely recommend this hotel to friends and colleagues if they’re travelling.

Dear Ms. K., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Aparthotel Adagio Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Adagio. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

An excellent one week stay

Customer review rating 4.5/5

Animesh Business - 22/09/2018 AccorHotels review

We were delighted with our upgrade. A very satisfying and comfortable stay.

Dear Mr. B., Let me thank you for your high assessment of Adagio Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. Thank you for trusting us and choosing our Adagio Moscow Paveletskaya. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Excelente para famílias

TripAdvisor rating 4.5/5

paulovidal_pv Family - 30/08/2018 TripAdvisor review

Located in quiet area with nearby metro stations.Two subway stations from the center.Good service to guests.Excellent quality-price.Good conditions. Highly recommend to people traveling with family.Moscow is a very beautiful city and easy to explore.

Dear Paulovidal_pv, Thank you for sharing your nice emotions about your stay in Adagio Bakhrushina! We are very happy to get positive feedback, understanding that our hard work brings us to your satisfaction:) Indeed Adagio apartments are very comfortable for family stays and we appreciate a lot your choice! Hope to welcome you once again, Warm regards, Alexandra Stryukova General Manager

Excellent!

Customer review rating 4.5/5

Florian G. Business - 25/08/2018 AccorHotels review

Briefly: Great!

Dear Mr. G., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Adagio Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. We do appreciate your warm feedback and look forward to welcoming you back at our home. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager
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