Sofitel Frankfurt Opera Hotel 5 stars

TripAdvisor rating 4.5/5 460 reviews
Sofitel Frankfurt Opera
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+ 25 Services
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Room 1

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Hotel extras

  • The city's only "hôtel particulier"

  • A first-class destination

  • Art gallery in the lobby

  • SoSPA, pool and 24-hour SoFIT fitness room

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Frankfurt Opera

Opernplatz 16
60313
frankfurt am main
germany

Tel: +49692566950

Fax: (+49)69/256695802

Contact email

Check-in from 15h00

Check out up to 12h00

  • ALTE OPER :   U6 / U7 Alte Oper

  • By plane

    FRANKFURT At 20km / 12.43 miles

  • By train

    FRANKFURT HBF At 1.7km / 1.06 miles

GPS :50.115941, 8.673665

Our accommodations

30-45 m² of exclusive design, wellness bath with rain shower and Lanvin products, BOSE Sound System and widescreen TV. Enjoy the view of the stars through the window from your MyBed.

CLASSIC ROOM with 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 36
  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, 1 king-size bed

  • Max. number of persons: 2
  • Area: From 45
  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, 2 Single Beds

  • Max. number of persons: 2
  • Area: From 45
  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

JUNIOR SUITE, 1 king size bed

  • Max. number of persons: 3
  • Area: From 50
  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

JUNIOR SUITE, 2 single beds

  • Max. number of persons: 3
  • Area: From 50
  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

PRESTIGE SUITE, 1 king-size bed

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

OPERA SUITE, 1 king-size bed, high floor, city view

  • Max. number of persons: 3
  • Area: From 90
  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call

PRESIDENTIAL SUITE, kingsize bed, roof terrace, skyline and Alte Oper view

  • Max. number of persons: 3
  • Area: From 120
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

RESTAURANT SCHÖNEMANN

Type of cuisine: French

The timelessly elegant interior of the restaurant is a playful display of colors, shapes and traditions, and reflects the culinary philosophy of our cuisine: innovative and exquisite, but simple enough to make you feel at home.

Lunch

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LILI´S

Photo non contractuelle / Strictly non binding

Poetry on the ceiling, opulent pillars and an extravagant, Baroque-inspired design create a modern, romantic atmosphere in which you can enjoy your favorite cocktail with all your senses.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 320

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Sofitel Frankfurt Opera

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,666 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

460 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very attentive

Customer review rating 4.5/5

Jim C. Families - 08/08/2019 AccorHotels review

All the staff were wonderful

Loud noises (hammering and drilling) early in the morning

Customer review rating 4.5/5

L Couples - 06/08/2019 AccorHotels review

Hi, Starting from 6am we had loud noises (hammering and drilling) that prevented us from enjoying the gorgeous room.

Having stayed here multiple times, no significant upgrade, no welcome back note, no amenity!

Customer review rating 4.5/5

Dr J. A. Solo - 06/08/2019 AccorHotels review

Frequent guests should be rewarded for their return and loyalty . All 5 star hotels do this !

Pleasant stay as always

Customer review rating 4.5/5

Dr B. R. Business - 05/08/2019 AccorHotels review

Again very pleasant stay, desired room was prepared and facilities and staff were faultless.

Needs Improvement

Customer review rating 4.5/5

Suhail Business - 01/08/2019 AccorHotels review

I have been staying at the Sofitel since it was established a few years back. Whilst this is a new hotel it has some fundamental flaws that should have been addressed to date. In Room experience: No USB sockets - this is an easy fix! TV cabinets - whilst looking good the doors do not stay open and one has to use a table to keep one ide in place whilst the other is so close to the wall that it cannot fundamentally be stay in place. This is an easy fix it just needs some door magnets or catch to lock them in place. On one of my other visits I had to change rooms because the issue was so much worse. The TV selection in English is very very poor! - I have mentioned this so many times that I cannot remember and no one in management is listening! So now I do not recommend the hotel to my staff and colleagues. Lift System - whilst I understand the concept of the system, it is not intuitive and if a person exits on the wrong floor such then you have to exit the lift and call it back again from outside the lift. This is just stupid plain and simple! Breakfast - There needs to be a bigger selection and if scrambled eggs are provided as they are they should not be like rubber! The seating arrangement at breakfast is very low and quite uncomfortable, I am 174cm in height and so I can only imagine how someone who is taller than me feels

Sofitel at its best

Customer review rating 4.5/5

Michael Q. Business - 31/07/2019 AccorHotels review

as always I choose Sofitel, if available. This time Frankfurt Opera. It is a pleasure for all sense to stay here. We also use the same bed at home, so sleeping at Sofitel is like sleeping at home for me.

Dear Michael Q., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Alles gut

Customer review rating 4.5/5

Manfred E. Couples - 30/07/2019 AccorHotels review

Alles gut

Sehr geehrter Herr E., vielen dank, dass Sie sich die Zeit nehmen, uns Ihr positives Feedback mitzuteilen. Sofitel Hotels & Resorts Hotels sind stets bestrebt, den besten Service während Ihres Aufenthaltes zu bieten. Ihre Meinung ist daher für uns wertvoll. Ihr positives Feedback wird an unser Team weitergegeben und dient als Inspiration für die kontinuierliche Verbesserung unserer Dienstleistungen und Produkte. Nochmals vielen Dank für Ihre positiven Kommentare. Wir freuen uns darauf, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Amazing Staff and Location

Customer review rating 4.5/5

R Business - 30/07/2019 AccorHotels review

My stay at the Sofitel Frankfurt recently was, great. Staff were super helpful before arrival and very accommodating with any requests made. I would recommend this hotel 110% to any of my friends or family! The staff even went the extra mile to provide a small birthday tart for my 11 year old daughters birthday, a lovely surprise for her to arrive back to the room to find.

Dear Mr. E., Thank you for taking the time to share with us your words of praise for our team especially that your daughter was really happy during her birthday. We are so pleased that we made a big impact to her as well as your wordds make a big difference to us. Thank you for saying you will recommend our hotel to your friends. Sofitel Hotels & Resorts Hotels always endeavours to provide the best service during your stay. Your opinion is therefore valuable for us. Your positive feedback will be shared to our team and will serve as an inspiration as we strive to continuously improve our services and our products. We look forward to welcoming you again soon. Yours sincerely, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Top hotel

Customer review rating 4.5/5

W Business - 27/07/2019 AccorHotels review

Fantastic room with top amenities. Shame tv was not working. Nice reception hall, professional staff at reception. Good breakfast with again very professional staff. The only thing I didn't like was the rooftop bar: too noisy, too small and too crowded; so crowded, there was no seat left for me. Shame the bar on the ground floor was not open too.

Nice hotel and great stuff, definitley a recommendation!

Customer review rating 4.5/5

Jz Business - 22/07/2019 AccorHotels review

As always the stuff at reception was nice and helpful! Definitley a nice hotel to stay at in the city center of Frankfurt!

Dear Jennifer Z., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Botique hotel in the center of Frankfurt

Customer review rating 4.5/5

Riad A. Business - 22/07/2019 AccorHotels review

Beautifully decorated rooms but small. Beautiful lobby. Great location. Good breakfast. Spa is mediocre a d entrance to wet area is confusing as it has the mens showers open to view a d I walked in with my wife to see 4 naked guests showering. Decent swimming pool but dark atmosphere. Sauna dn steam.are decent. We faced check in nuisances and bad by-the-book attitude from the clerk at front desk. First impression was that it is a stuffy hotel but we got over it. Frequented by visitors from middle east.

Dear Riad A., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Short stay, good coffee, TV wasn’t working

Customer review rating 4.5/5

Rita G. Friends - 20/07/2019 AccorHotels review

Enroute from Berlin to Frankfurt, we had plenty of time on our train to use the online check in for the hotel, which we thought was great. Upon arrival, the room was ready but unfortunately, not with the correct bedding. We changed the room, so that was alright. Also, the system did not pick up the online check in so all pre-populated data wasn’t captured at check in, even if I could prove with print screen (and confirmation message) that I had completed the process. It was a short stay. The hotel’s location was EXCELLENT so that was probably why we didn’t mind so much that the TV did not work. Was not bothered with getting repairs done as we had our iPads and Netflix. Did leave a note to indicate that the TV didn’t work. The in room coffee was great, room was comfy and spacious. Was alright.

Good but not great

Customer review rating 4.5/5

Mohammed Business - 15/07/2019 AccorHotels review

The overall stay was good but not great, the checkin and check out process were smooth and the staff were very polite. The food offered at the hotel especially the breakfast need to be improved regarding deliciousness, amenities in the room was very luxury (HERMES). If there is a disadvantage it will be the smell of the elevators which is bad for a 5 star hotel and the smell could turn you into a bad mood especially when you enter it in the morning.

Dear Hadi A., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience with breakfast and elevators did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Mr

Customer review rating 4.5/5

O. T. C. Families - 14/07/2019 AccorHotels review

Good service

Dear Tin C. O., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

i was very well looked after

Customer review rating 4.5/5

Anonymous Business - 13/07/2019 AccorHotels review

people did as much as they could to look after me.

Dear Emily B., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Great service

Customer review rating 4.5/5

R. Business - 12/07/2019 AccorHotels review

The room was really nice and quiet...the food was very good too...the only minus was the temperature of the swimming pool: it was too cold!!!

Mrs

Customer review rating 4.5/5

Susan W. Business - 11/07/2019 AccorHotels review

The staff, hotel and bedroom were superb. The facilities for the conference that i attended were also very good.

Wrong room

Customer review rating 4.5/5

Ilona O. Solo - 10/07/2019 AccorHotels review

I love the hotel but they managed to reserve the wrong room -again

Dear Ms. O., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies and to extend my email address: h8… if you could let me know what you meant by not getting the right room? At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Best hotel experience ever

Customer review rating 4.5/5

Anne A. Families - 09/07/2019 AccorHotels review

Our stay at your hotel was quite simply fantastic - from we entered the reception and met Rouven Oddo? and till we left three nights later. We have been staying at excellent hotels earlier, but never before met such friendliness and helpfulness as we met at your hotel!! We came to Sofitel Frankfurt Hotel in our newly bought electric car - Jaguar I-Pace. And the way the hotel arranged for charging the car was a GREAT relief to us!! Here we want to especially mention three persons - Rouven Oddo? in the reception and the concierges Andy Buske and Latye Faye - we hope we have spelled the names correctly. They were extraordinary, and the management should be proud to have such employees in it's staff!! This we write as long time leaders. Our very good experience at your hotel has made us good ambassadors for your hotel, and next time we come to Frankfurt am Main we will stay at your hotel - for sure! Finally - the hotel in itself was exquisite!

Very satisfying

Customer review rating 4.5/5

Elisa W. Business - 09/07/2019 AccorHotels review

Very convenient location, excellent facilities and friendly staff

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