Hotel - Sofitel Frankfurt Opera
Sofitel Hotel Sofitel Hotel

Sofitel Frankfurt Opera Hotel

4.5/5 351 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 25  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Set across 323-484 sq. ft. (30-45 m²), we offer exclusive design, luxurious bathrooms with rain showers, Hermès products and BOSE sound systems and widescreen TVs. Gaze out at the stars from the comfort of your MyBed.

  • 150 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 64 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 815 reviews

Our guest reviews for Sofitel Frankfurt Opera

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 351 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Volker W. Business - 12/11/2018 AccorHotels certified review
« Herr »

Your staff is extremely friendly and helpful. Especially the breakfast board is well selected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volker W., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Jae Friends - 12/11/2018 AccorHotels certified review
« Very nice hotel and personnel, very strange elevator system »

Comfortable hotel at a very good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jolanda E., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Mario M. Solo - 11/11/2018 AccorHotels certified review
« Good stay »

Good location. Nice hotel. Great suite (got it by a triple upgrade - awesome). Personnel kind and efficient when providing a service, but (little detail) generally do not greet the client when they cross him otherwise (should make a training at Sofitel the Palm Dubai)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario M., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Frankfurt Sofitel Opera

Guillaume Business - 09/11/2018 AccorHotels certified review

Great ! I really appreciated the upgrade provided.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Frankfurt Opera. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Johny Couples - 08/11/2018 AccorHotels certified review
« Very exceptional experience »

We would like to thank you for making our stay ungforgettable. From the beginning to the end, we have enjoyed very much every single moment. Room was perfectly clean all the time, very good spa and swimming pool. We would especially like to thank to Faisal for making our breakfast very pleasant, to bearded gentleman from evening service in restaurant and to Arthur the Ukrainian baggagiste. We highly apreciate your attitude towards the guests. Thank you for all and see you soon!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan C., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Guest Relations Agent Sofitel Frankfurt Opera

Anonymous Couples - 02/11/2018 AccorHotels certified review

Nice and calm very Good service and personal. When things went wrong it was Easy fixed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erik L., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Leigh Business - 01/11/2018 AccorHotels certified review
« Nice hotel and the room was very well equipped except it didn't have English breakfast tea bags in the tea caddy, nor proper milk in the fridge and it would also be good to offer complimentary biscuits. »

In order for me to have a tea I had to keep order 9 euro tea and asking for jugs of real milk - that is crazy price for hot water and tea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leigh O., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

M. M. Business - 30/10/2018 AccorHotels certified review
« Good Experience »

There was no free high-speed internet... not even for me as a gold-status member. How can this be? It's 2018 and it's a high end hotel... Get it right and offer free high-speed internet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manfred M., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

John Business - 30/10/2018 AccorHotels certified review
« An enjoyable stay »

Very nice hotel and bar service excellant. Check in was crowded though and took time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John C., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Asuman G. Business - 30/10/2018 AccorHotels certified review
« Mrs. »

Perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asuman G., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Anonymous Couples - 30/10/2018 AccorHotels certified review
« Pleasant stay at Sofitel »

Check in was extremely friendly and efficient. I asked if they had any spare larger rooms, as we had been travelling for a while and wanted to spread out, and we were upgraded to a lovely room overlooking a park. The room was beautifully clean and comfortable. It is close to the shopping district and Altstadt so we enjoyed a long walk around those areas after which we had a pleasant drink in the bar and had dinner in the restaurant where one meal was great and the other not so. Would happily stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Anne K., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Manit R. Families - 23/10/2018 AccorHotels certified review
« Rare incident at 5-star hotel. »

Overall experience is as expected from Sofitel. The only bad thing is we lost 400 EUR from our coat in hotel room but we were not 100% sure. So we tested by leaving 10 EUR in our coat again and it was also gone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manit R., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Kat Business - 23/10/2018 AccorHotels certified review
« Perfect »

The staff went above and beyond as always. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katharyn P., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Mirey Families - 23/10/2018 AccorHotels certified review
« Best place in Frankfurt to stay with family and kids »

Nice location, luxury and comfortable rooms and lobby, nice staff, ideal breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirey N., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Z. Business - 18/10/2018 AccorHotels certified review
« Excellent Hotel in Prime Location »

Top hotels must be located in the centre of a city that is in big international business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel Z., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Jb Couples - 16/10/2018 AccorHotels certified review
« Great Location, friendly staff, good food »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel frankfurt Opera

Vinceen D. Couples - 14/10/2018 AccorHotels certified review
« Excellent stay »

From beginning to end our whole experience was amazing. Beautiful hotel and amazing room. Service from all staff was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinceen D., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Anonymous Families - 13/10/2018 AccorHotels certified review
« Fabulous »

The staff could not have been more gracious and helpful. The hotel and room were beautiful and well cleaned. And the location next to the Opera House, shops and restaurants was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlitz W., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Ngoc K. (. N. Couples - 13/10/2018 AccorHotels certified review

It was great, Martin was very helpful and kind. I will forsure come back everytime that I will be in Frankfurt, which in a month.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N. K., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Alexey Solo - 12/10/2018 AccorHotels certified review
« Perfection »

It's been my second stay at this wonderful hotel and I was again very pleased that I chose it for my short trip to Frankfurt. Everything about this great hotel is nearly perfect starting from the beautiful property itself and ending with the exceptional attentive service and attitude by all the hotel's staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexey S., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

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