Hotel - Sofitel Frankfurt Opera
Sofitel Hotel Sofitel Hotel

Sofitel Frankfurt Opera Hotel

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4.5/5 288 reviews
All hotels in Frankfurt am main
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Set across 323-484 sq. ft. (30-45 m²), we offer exclusive design, luxurious bathrooms with rain showers, Hermès products and BOSE sound systems and widescreen TVs. Gaze out at the stars from the comfort of your MyBed.

  • 150 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 64 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Suite Box
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 422 reviews

Our guest reviews for Sofitel Frankfurt Opera

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 288 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Tuomo K. Couples - 13/06/2018

I’m afraid we were slightly disappointed. Location was fantastic and park scenery was a 5-star experience but inadequate AC in a luxury hotel when outside temperature is 30 degrees C was a negative surprise. Check out was not a success, I was asked to pay Tourist tax 4€ per person per night although at the check in we were informed tax is 2€ per person per night. Finally we paid 2€/person/night. 2 or 4 euros is not so important but I was not happy with the way this was handled.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuomo Kyttala, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. May I apologize for the inconvinience which we caused you during check out. You can be sure that I have fowarded this situation towards the relevant department heads. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Fabian Senf Guest Relations Sofitel Frankfurt Opera

AccorHotels certified review
R M. Couples - 24/05/2018
« Welcoming staff, comfortable room, great location. »

Everything was great until we asked for a 7:00 TAXI to the airport only to find that our luggage had been loaded into a much more expensive private car service. If I wanted a car service, I would not have asked for a TAXI and it insulting to be told by your staff that it is the same price. 10 euros may not seem to be a substantial difference, but after 6 weeks on the road, it all adds up. Also, it should not have taken 20 minutes to find us a room with a bath tub.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Markoff, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the inconvenice during your departure. You can be assureg, the we will discuss this issue with the relevant department heads. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yous sincerely, Fabian Senf Guest Relations Manger Sofitel Frankfurt Opera

AccorHotels certified review
Craig D. Solo - 16/05/2018
« Enjoyable experience »

Brief but pleasant staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Duncan, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
Roger D. Business - 09/05/2018
« Nicest full service boutique hotel I have had the pleasure to stay At. »

Quick business trip, the bike race made it difficult to get to the hotel, but was worth the aggravation. Great staff, very attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. DeArment, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Hopefully there will be no bike race that time, making it hard to get access to the hotel. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
Fiona Business - 29/04/2018
« This is my favourite hotel in Europe. »

Service is exceptional. Food excellent. Rooms have very comfortable beds. Foyer, bar area and dinning restaurant are all beautifully furnished. There are quite spaces to work and have a drink at the end of the day!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Wray, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
Anonymous Business - 27/04/2018
« Magnifique »

Amazing from top to toe. I have stayed at many hotels in my life, and I have nothing negative to report on this gorgeous hotel: superb communication before arrival, stunning hotel, great staff and excellent food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica Haars, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
Anonymous Business - 26/04/2018
« Up's and Down's »

Nice room, some very helpful staff, but a number of shortfalls: Check-in took too long, check out was troublesome as apparently the organizer of the conference was paying my bill which was incorrect. When I wanted to pick up my bag from storage I was given three bags which weren't mine. That you couldn't find my shoes which I had placed outside my room for cleaning didn't help under the circumstances. My shoes are still lost, thankfully I had taken along another pair. That the internet didn't work in one of the conference rooms didn't help either. The gym would be appropriate for a 3 star hotel.

AccorHotels certified review
Anonymous Couples - 11/04/2018
« Nice stay experience but SPA hospitality less desirable »

I am enjoying staying at the Sofitel Opera and it was my 3rd stay. The location is perfect, the view on the garden as well, the rooms are nicely designed and bedding comfortable. The breakfast quality is good but assortment (e.g no granola, berries) is more limited compared to other hotels like Villa Kennedy, Steigenberger or Roomers where I alternatively stay. The fitness room lack swiss medicine balls and machine for sits-ups, though the machines themselves (Technogym) are high quality. But the main reason for my rating is the unfriendliness at the SPA, where I was talked to in an unfriendly way for trying the cosmetics samples, and felt generally unwelcome which is a first for me in an hotel of this standing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Didier Devaud, Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Fabian Senf Guest Realtions Manager Sofitel Frankfurt Opera

AccorHotels certified review
Amnah A. Solo - 05/04/2018
« Good »

It was ok I loved Sofitel Faubourg in Paris the people there are so nice and welcoming The people here in the reception are so cold and not welcoming

AccorHotels certified review
Erissa K. Couples - 09/03/2018
« Director of Food and Beverage »

It was good. Room overall was comfortable and convenient, nice view. Nice touch with welcome amenity of chocolates, water and personalized card. Too many cards/ collateral on bed. Bathroom floor looked soiled (not sure if it is the wear/ material). No bathtub which I found odd and gym facilities were not good for the level of hotel. AM front desk were extremely helpful and very nice versus PM front desk when checking in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
Andrew Couples - 04/03/2018
« Excellent location, stylish rooms »

The hotel has an excellent location and offers really comfortable rooms, an excellent pool/sauna, and fitness room. The lobby bar was also very good. The lifts require floor access prior to entering, this would be good to explain on check-in and the check-in/out process if very distant and somewhat unwelcoming. The rooms also need USB charging adaptors or international plugs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew G., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Fabian Senf Guest Realtions Manager Sofitel Frankfurt Opera

AccorHotels certified review
Jkr_man Business - 03/03/2018
« Yet another magnifique stay at Sofitel Frankfurt Opera »

I travel a few times per year to Frankfurt on business and the Sofitel Frankfurt Opera is a destination in itself. Superbly located in Opernplatz, the hotel is a stone's throw from my office and it is also very close to the main shopping area of town if you have any downtime in the evenings. The rooms are spacious with indulgent bathrooms - the underfloor heating is a lovely touch. The Sofitel MyBed concept is excellent and this is one of the only hotels where I would say that I sleep better than when in my own apartment. In terms of amenities, Lili's bar is a lovely place to spend an hour before bed - and I appreciated the glass of champagne on the house as an Accor Hotels silver member. The true highlight for me was the gym and wellness area, the latter being connected to the Fitness First club next door. The Technogym equipment is all brand new and state-of-the-art. Despite the gym being quite bijou in size, it never felt crowded. The spa and steam areas of the club next door were a welcome treat after a quick 5k on the treadmill! If I could suggest one item for improvement, I would like to see the return of the bottles of evian to the gym as I was banking on those being there for my after-work run. I had to leave the treadmill every 1k to go and drink from a plastic cup at the new water dispenser! Another magnifique stay at the Sofitel and I look forward to being back when I am next in town! Merci bien à tous !

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. A special thanks to your item of improvement. We will share your idea with the Management. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
Nick P. Business - 27/02/2018
« Fantastic hotel & staff »

Excellent location for Fair I was attending & close enough to city Centre to walk. Fantastic amenities & bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick P., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Fabian Senf Guest Relations Sofitel Frankfurt Opera

AccorHotels certified review
Anonymous Business - 22/02/2018
« Ceo »

Lovely room. Nice gym. Very friendly service. Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Evelyn Brigid B., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
John W. Business - 20/02/2018
« very nice hotel »

The hotel was great with the exception of the elevator not working to go down from the 6th floor. It was an inconvenience to do the service elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John W., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Fabian Senf Guest Relations Manager Sofitel Frankfurt Opera

TripAdvisor review
Tony33ON Couples - 19/02/2018
« Execptional »

Excellent service, wonderful & spotless room, acknowledged at the time of arrival by hotel manager for my third return at Sofitel Frankfurt, great breakfast and location. Hotel bar staff is always kind and warm and welcomed us again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony33ON, Thank you very much for your review about the Sofitel Frankfurt Opera on Tripadvisor.com. We are very glad that you enjoyed your stay. We really hope to welcome you again back soon here in the heart of Frankfurt. Best wishes. Guest Relations Agent Oliver Werner Sofitel Frankfurt Opera

AccorHotels certified review
Seng Business - 14/02/2018
« Inconsistent service »

The hard products of the hotel is really good, however, services tends to be inconsistent. We arrived with nine luggages but unfortunately, there was no one to help us with our luggages until I told the receptionist at check in. Unlike all my previous stay at the other Sofitel, my Platinum status was not regcongised. The next day when I was asking for directions to the nearest convenience store, the receptionist gave me a rude reply. Despite all those, services at the hotel bar and restaurant was really really good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seng Sang H., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
David B. Business - 13/02/2018
« Great location, excellent staff, and very comfortable rooms. »

I very much enjoyed staying at your hotel. The location was superb and the staff was very friendly and helpful. It is probably the most comfortable bed I have ever slept in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much you took the time to share you experience about your stay in our Sofitel Frankfurt Opera. We hope you had a pleasant trip back home. We are very happy to read we could give you such a wonderful service experience in our hotel. I will definitely share your great feedback with the whole team. Be assured that we will take your observations very seriously. They enable us to strengthen our high level of quality. We are constantly improving and do our upmost to meet your expectations in any detail. Thank you again, Mr. B., for sharing your experience and we hope to have the pleasure of welcoming you back to Sofitel Frankfurt Opera in the near future. With kindest regards, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
Samantha C. Business - 13/02/2018
« Comfortable »

Staffs are very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Yan Samantha C., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oliver Werner Guest Relations Agent Sofitel Frankfurt Opera

AccorHotels certified review
Robert G. Couples - 12/02/2018
« A stay in luxurious comfort »

An excellent suite, friendly and helpful staff and - as usual with Sofitel - an outstanding breakfast selection.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. G., Thank you very much for your positive review and your kind compliments, as well for recommending us. It was a pleasure to have you here as our guest and we are looking forward to welcoming you back. Kindest regards, Oliver Werner Guest Relation Agent Sofitel Frankfurt Opera

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