ibis Styles London Croydon Hotel 3 stars

TripAdvisor rating 3.5/5 879 reviews
ibis Styles London Croydon
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Hotel extras

Housing our very own restaurant and chilled-out TV lounge, our affordable London hotel is home to 119 rooms of varying sizes, so from a fuss-free single room to a well-appointed family room, we've got you covered.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Styles London Croydon

585 589 London Road
Thornton Heath
London
CR7 6AY
london
united kingdom

Tel: +442086898989

Fax: (+44)208/6890335

Contact email

Check-in from 14h00

Check out up to 12h00

  • THORNTON HEATH :   198 250 DUNHEVED ROAD

  • BALHAM :   RAILWAY LINE THORTON HEATH

  • WEST CROYDON :   NATIONAL RAIL WEST CROYDON

  • By plane

    GATWICK AIRPORT At 32.3km / 20.07 miles

  • By plane

    HEATHROW AIRPORT At 40.5km / 25.17 miles

  • By train

    THORNTON HEATH At 1km / 0 miles

GPS :51.389782, -0.112049

Currently, close to our hotel

The Championships Wimbledon, tennis

From 01/07/2019 to 14/07/2019

At 6.9 km

Cricket World Cup

From 30/05/2019 to 14/07/2019

At 10 km

Masterpiece London 2019

From 27/06/2019 to 03/07/2019

At 11 km

Greenwich+Docklands International Festival

From 21/06/2019 to 07/07/2019

At 12 km

100% Design London

From 18/09/2019 to 21/09/2019

At 14 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 14 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 15 km

Hampton Court Palace Flower Show

From 02/07/2019 to 07/07/2019

At 16 km

One year One, New designers

From 27/06/2019 to 06/07/2019

At 16 km

London Diamond League, athletics

From 20/07/2019 to 21/07/2019

At 18 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The room has got everything you need for a pleasant stay. Hotel 100% non smoking.

The Solo

  • Max. number of persons: ‌1
  • Area: From 12
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

The Queen

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

The Duet

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

The Family for Three

  • Max. number of persons: ‌3
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

The Family for Four

  • Max. number of persons: ‌4
  • Area: From 21
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Our restaurants and bars

COFFEE HOUSE

Type of cuisine: Other cooking style

Feeling peckish? Our in-house bar and restaurant offers up a relaxed, cosy atmosphere and a diverse choice of food and drinks to suit everyone's palate. It's the perfect place to chill out after a long, exhausting day.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles London Croydon

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

2,123 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

879 reviews

The only good thing about the hotel was the Staff

Customer review rating 3.9/5

Tristan S. Families - 11/06/2019 AccorHotels certified review

£80.00 for the night including continental breakfast, which along with the staff, were lovely. When we got to our room, it stank of bleach. Good to know it was clean, but had to open the window and air the room. Tried to put the aircon/heater on but it did not work. The sink was blocked and took ten mins to empty. The shower door had been removed and replaced with an ill fitting shower curtain. Once the shower was turned off, took a minute or so for the pump to kick in and come back on. The mattress was so hard and uncomfortable, I got very little sleep. As I said, the staff were lovely.

Dear TRISTAN S., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Leo Johnson

good functional stay

Customer review rating 3.9/5

Gemma Business - 09/06/2019 AccorHotels certified review

easy check in. air con didn't work. room clean. tea / coffee in room. ok breakfast.

Very good service

Customer review rating 3.9/5

Tejas Families - 08/06/2019 AccorHotels certified review

Experience was good..

Satisfactory

Customer review rating 3.9/5

A. Couples - 07/06/2019 AccorHotels certified review

Clean room

Dear ADEBOYE A., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Leo Johnson

Lovely room but noisy fan

Customer review rating 3.9/5

Ab Families - 07/06/2019 AccorHotels certified review

The room was lovely and clean. But there was a loud humming noise from the bathroom that I could heat despite wearing earplugs which massively disturbed my sleep

Dear ANNE B., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Leo Johnson

Disappointed

Customer review rating 3.9/5

Anonymous Couples - 05/06/2019 AccorHotels certified review

Check in was good, staff friendly & helpful. Unpacked but found the WC didn't flush, called Reception and provided with a 2nd room with no fuss. Room clean and bedding good quality & fresh. Left for the evening when we returned we found the bar closed, we presumed it would be open as there were a lot of people around was approx 10pm. Would be nice to adv on check in. Didn't have the best night sleep as the mattress seemed to slope to the left (may be rota regularly). The worse thing was the person above us was up at 5.30am and continually walked around the bed. We had a fire door directly outside our room and it shut so loud. Breakfast was an experience, as everything located in one space and coach parties leaving it was difficult. People were picking up food with their hands and putting back. Toast & coffee machine were so slow which caused problems. As I am diabetic I cant drink fruit juice so it would be nice to have some cold water available. Its a shame as this was our first IBIS experience (we booked hotels regularly)

Dear PETER C., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Leo Johnson

Pleasant

Customer review rating 3.9/5

Rhiannon J. Friends - 04/06/2019 AccorHotels certified review

My stay with the hotel was good. They were able to check me in earlier, the room was spacious and much bigger than expected and the staff were really helpful.

Customer review rating 3.9/5

Jean M. Families - 04/06/2019 AccorHotels certified review

Very pleasant accessible room provided as requested. All staff very helpful and pleasant xx

Customer review rating 3.9/5

Edi Families - 04/06/2019 AccorHotels certified review

Room size good but 1) the access to it was pathetic. Incase of fire someone can’t easily escape, doors too close to each other and hard to open its like a strong room. 2) You have to wait for like 5min for shower water to heat up..not like instant! Very frustrating 3) chances of Electrocution very high. When you switch on the ceiling recessed lights you can’t use the tap or shower because you feel current on your hands. 4) Breakfast awful...no eggs or sausage or beans...simply no proteins provided.

Satisfactory. Breakfast was great.

Customer review rating 3.9/5

Lee Couples - 01/06/2019 AccorHotels certified review

First allocated room was unsuitable due to stairs. Management then amended room to ground floor with accesss to car park which was much better considering we had large suitcases. Breakfast was great.

Terrible

Customer review rating 3.9/5

Anthony Couples - 31/05/2019 AccorHotels certified review

No customer service, if you ever ask front desk a question, they just look at you like “why are you talking to me” they want nothing to do with helping you.

Dear GOHAR S., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Leo Johnson

Business trip

Customer review rating 3.9/5

Seidiamin Business - 31/05/2019 AccorHotels certified review

Stayed for 1 night in this hotel ibis Croydon during my business trip . For a Ibis standard the service and room cleanliness is at expectation. But I do impress with the level of observation of each staff in this hotel and the way they made feel like home in the hotel which i would say “ You all are really good “

Dear AMIN ABDULREHMAN S., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Leo Johnson

very good stay

Customer review rating 3.9/5

Dk Business - 29/05/2019 AccorHotels certified review

Enjoyed my stay it was too short lovely staff and rooms are clean and recently refurbished . Good choice of continental breakfast .

Dear KEMAR R., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Leo Johnson

Helpful ,friendly and polite front office staff. Professional check in and check outservices

Customer review rating 3.9/5

Marie Business - 28/05/2019 AccorHotels certified review

Very helpful and friendly front office staff with professional check in and check out services . Excellent continental breakfast and bar menus. Reasonable price for the stay and location is easy to access transport facilities and sufficient onsite parking facilities.

Dear DAINE MARIE F., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Leo Johnson

Fairly good.

Customer review rating 3.9/5

Kin H. Friends - 28/05/2019 AccorHotels certified review

Clean room, staff are helpful.

Dear KIN T h., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Leo Johnson

Getting better

Customer review rating 3.9/5

Shled A. I. Business - 27/05/2019 AccorHotels certified review

Having stayed at this hotel numerous times over the past few weeks, I am glad to say that the refurbished rooms are better. Overall it is a good place to stay, though parking should be complimentary. One other negative is that the large fluctuation in price from Sunday to Tuesday for the same room is way too much and not justified.

Dear SANJAY G., We very much appreciate your comments regarding your stay at the I. Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Leo Johnson

Nice stay

Customer review rating 3.9/5

P. Business - 27/05/2019 AccorHotels certified review

Enjoyed my stay was short business trip but was good. Had a good sleep new rooms with large bed . Very helpful staff and great hospitality .

Dear JOSEPH P., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Leo Johnson

value for money, great staff and comfy room

Customer review rating 3.9/5

L P. Solo - 25/05/2019 AccorHotels certified review

Helpful and friendly reception staff. Comfortable bed and well proportioned room. Good disabled adapted bathroom. Respectable cnntinental breakfast - with marmite and choice of coffees and some attracively presented chilled dishes

Dear LAURENCE P., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Leo JOHNSON Hotel Manager

Staff were very friendly, everything else was pretty poor

Customer review rating 3.9/5

Gavin D. Business - 24/05/2019 AccorHotels certified review

My first impression wasn't great, when I parked in the car park there was a very scruffy man walking round trying all the door handles of cars and vans parked in the hotel car park - the staff were alerted and did go to investigate but wasn't the best first impression. My room was on the top floor and the lift was out of order, The stair carpets looked like they had never been hoovered, the room was fine but the tv only seemed to work on BBC channels... even ITV and channel 4 wouldn't work... All in all very disappointed! They only positive was the friendliness of the staff!

Dear GAVIN D., Thank you for taking the time to tell us about your experience at the ibis Styles London Croydon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Leo JOHNSON Hotel Manager

Good stay

Customer review rating 3.9/5

Timothy Business - 23/05/2019 AccorHotels certified review

Enjoyed my stay at Ibis croydon - Decent size bed and comfortable but was very short stay will be staying again with my family

Dear TIMOTHY A., We very much appreciate your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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