Hotel - ibis Chennai City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Chennai City Centre Hotel

4.5/5 416 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Your sleep is our priority in 155 modern, sound proof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 141 rooms
  • 130 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,739 reviews

Our guest reviews for ibis Chennai City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 416 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Pratap K. Families - 17/01/2019 AccorHotels certified review
« Discouraged »

Though I'm not new to the IBIS, this time I was not satisfied for my entire stay, I decided not to choose again IBIS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am glad you gave me an opportunity to speak to you and to better understand the concern areas. I have well noted the issues and assure you that all of them will be taken care of. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Chaitanya Business - 16/01/2019 AccorHotels certified review
« Satisfied. »

Room was great, staff was great and very generous, breakfast was good but dissatisfied with food served at dinner. Coffee mugs in room were stinking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chaitanya M., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Tarun K. Business - 14/01/2019 AccorHotels certified review
« Average »

At night if we check in, your service is poor. In the day time If we require anything we need to give reminders again n again

Maulik B. Business - 13/01/2019 AccorHotels certified review
« Good Short and sweet stay »

Good Short and sweet stay. Would have hope for a double bed instead of 2 single beds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maulik B., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Raman C. Business - 12/01/2019 AccorHotels certified review

Pretty Average.

Tejas Business - 11/01/2019 AccorHotels certified review
« Its not what I was expecting... »

To be honest, my stay was not pleasing at all. To start with, I had selected a non smoking room while booking however upon reaching, I was told that its sold out and only available room is the smoking room. It was not properly cleaned. Room was stinking with cigarette smell; I even found ashes in the bathroom sink! Not good if during room cleaning, the ashes are thrown in the sink. Food quality was pretty average. I ordered a inside out chicken burger and all I got was a large piece of chicken meat in buns along with onion chops.. Nothing else! Having said that, I noticed that all the staff members were friendly, well mannered and co-operative

Pankaj Business - 11/01/2019 AccorHotels certified review
« Very good hotel but internet speed quite slow »

Hi, My stay was very good. Thanks for hosting me. I have only one suggestion. The internet speed is very slow (1-2 mbps). Since I was on a business trip, I was expected to do some work. You should consider upgrading the internet speed (may be to around 24-32 mbps). This would definitely help. Thanks, Pankaj.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pankaj K., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of wifi speed and prevent future occurrence Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

R B. Business - 09/01/2019 AccorHotels certified review
« Maintenance is poor »

Wash basin water was clogged. AC temperature was not maintained experienced suffocation.

A. S. Business - 07/01/2019 AccorHotels certified review
« good hospitality »

i like this .. service is prompt .. overall very good … i am happy really

Our hotel has responded to the review
Our hotel has responded to the review

Dear s. A., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Kurian J. Families - 06/01/2019 AccorHotels certified review
« Average. »

Room almost the same as other IBIS hotels. No choice of pillows. Rusted or discolored bathroom fittings. No hot water in shower on the first day. Very poor food in restaurant (too much oil).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have been working on the hard water stains on the fixtures which make it look dull. We send out the entire set of fixtures to get it polished to regain the shine. I am sure when you visit our hotel again you will notice the difference. Unfortunately we had an issue with the hot water system on that day which is unusual but the problem was fixed on the same day. Although we do have back up for hot water in the form of solar panel heating system but since the occupancy of the hotel was very high on that particular day the back up system was not very effective. Please consider this as a one off case. I have discussed your feedback with our Chef and we shall address the issue immediately. Moreover, we are in the process of rolling out a new all day dining menu across all ibis hotels in India shortly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager ibis Chennai City Centre

Sanjeeb K. B. Business - 05/01/2019 AccorHotels certified review
« Value for money »

Neat and clean .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjeeb Kumar b., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Kranti Business - 05/01/2019 AccorHotels certified review
« Compact and cute rooms, good ambience with soothing music »

All good including the food. Best part was leg massager kept at reception was nice pain relief for my legs and internet facility for relieving my office work, thanks and keep it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kranti Kumar S., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Elizabeth G. Families - 04/01/2019 AccorHotels certified review

My parents stayed twice in the same hotel and had an extremely wonderful experience. Staff Ramya in the reservation dept was able to accommodate all our needs to make sure thier stay was comfortable. I was also told by my parents all the staff were helpful and made sure all their needs were taken care off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathew K., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you had a great experience with us. I shall definitely pass on your appreciation to Ramya, We look forward to welcome you again Sincerely, Vineesh Kurup General Manager

Nathan S. Solo - 04/01/2019 AccorHotels certified review
« I felt st home »

I felt so good and staff are so pleasing and smile all the time and good attitute

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan s., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Rohith H. Business - 03/01/2019 AccorHotels certified review
« Comfortable stay »

Had to check into room early as I had reached pretty early than check in time. Guy at the reception was very warm and polite. I had to wait for an hour before I got the room but the wait was not an issue. Room was typical Ibis room anywhere in the world. Although I though dusting in the room could have been done properly. Although the floor was clean and tidy, I noticed lot of dust specs on lighting's, underneath cot. This can be the room improvement in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rohith H., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Mithun R. Families - 02/01/2019 AccorHotels certified review
« Excellent- Can consider a breakfast option »

Good facility and professional employees. It would have been extra mile from Ibis if the simple breakfast is provided along with the existing package. The breakfast currently offered was expensive and not worthy to have a lavish one in the morning hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mithun R., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In keeping with our promise of offering “wellbeing at the best price”, we offer a competitively priced buffet with a wide range of Indian, Continental and Oriental options for all meal periods. We regret that the choice and taste of the breakfast buffet was not up to your expectation; we will surely revisit our menu to ensure that our guests continue to enjoy their meals with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Jothibabu Solo - 29/12/2018 AccorHotels certified review
« excellent experience to staying in hotel »

very neat and clean, good response, very good hospitality, reached hotel very easily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jothibabu R., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Joanne R. Families - 28/12/2018 AccorHotels certified review
« It was a great stay »

Convenient location,very friendly staff specailly karthick who made us feel at home and not forgetting sobana and sonali.. Room was a little small but comfortable bed..bathroom taps and fittings need a upgrade..food was nice too.. overall it's was a pleasant stay.. Would stay again deffinetly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne R., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards Vineesh Kurup General Manager

Charu P. Solo - 27/12/2018 AccorHotels certified review
« Awesome Stay »

Staff especially Gourab is extremely polite and always willing to help. Breakfast was very tasty. Location is very close to US consulate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charu P., We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I shall definitely pass on your appreciation to Gourab, We look forward to welcome you again Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Nikhil Business - 26/12/2018 AccorHotels certified review
« Overall Service & Food Quality »

Overall Service & Food Quality wasn't lived up to my expectation Late checkout wasn't available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikhil Nathuram S., Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would be glad to know your suggestions on the food quality and taste as mentioned We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regards Vineesh Kurup General Manager

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