Novotel Auckland Airport Hotel 4.5 stars

TripAdvisor rating 4.5/5 5,136 reviews
Novotel Auckland Airport
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Room 1

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Hotel extras

  • Day-use rooms available from 6am to 3pm. Checkout hours can be extended with a surcharge

  • WiFi, large work space, iPod® dock, LCD TV

  • 24-hour drinks and dining at The Square

  • Modern fitness centre to keep you in shape

  • 2 floors of naturally-lit conference and boardrooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing (Nearby)
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Auckland Airport

Auckland International Airport
Ray Emery drive
2022
auckland
new zealand

Tel: +6492577200

Fax: (+64)9/2577222

Contact email

Check-in from 14h00

Check out up to 11h00

  • Sky Bus :   Auckland Airport - International

  • By plane

    AUCKLAND INTERNATIONAL At 0km / 0 miles - Shuttle paying

GPS :-37.003947, 174.783543

Currently, close to our hotel

Run The City, Auckland marathon

From 20/10/2019 to 20/10/2019

At 16 km

War Horse, show

From 21/06/2019 to 07/07/2019

At 17 km

Auckland Art Gallery, discovery

From 01/01/2019 to 31/12/2019

At 17 km

Rock Drop, Judy Millar, exhibition

From 08/07/2017 to 07/07/2019

At 17 km

Seeing Moana Oceania, exhibition

From 02/06/2018 to 16/12/2019

At 17 km

New Zealand Fashion Week

From 26/08/2019 to 01/09/2019

At 18 km

The Chocolate and Coffee Show

From 05/10/2019 to 06/10/2019

At 18 km

New Zealand International Film Festival

From 18/07/2019 to 04/08/2019

At 18 km

Taste of Auckland

From 31/10/2019 to 03/11/2019

At 33 km

Auckland Botanical Gardens, visit

From 01/01/2019 to 31/12/2019

At 34 km

Our accommodations

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge. Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 2 Double Beds, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 Children. No rollaway bed permitted.

Superior Room King-size Bed

  • Max. number of persons: ‌2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room - Includes internet

  • Max. number of persons: ‌3
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior 2 Double Beds.

  • Max. number of persons: ‌4
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite 1 King Size Bed

  • Max. number of persons: ‌2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: Regional

The Square Restaurant on the ground floor of the hotel is open 24 hours a day serving the freshest seasonal fare, with a full buffet breakfast from 5.00am, all day dining menu and an a la carte offering in the evenings.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Photo non contractuelle / Strictly non binding

The Bar is the perfect place to catch up with friends or colleagues. Enjoy an extensive selection of wines, cold beer and snacks as you soak up the relaxing atmosphere of this stylish bar with LCD TV screens and a "living wall".

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 396 m²

  • Maximum capacity: 315 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Auckland Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

27,727 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

5,136 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

GREAT STAY

TripAdvisor rating 4.5/5

Hammy128 Couples - 23/06/2019 TripAdvisor review

Good clean rooms, location excellent and great staff.Have stayed here a few times and always good service and if not any issus are dealt with professionally and quickly. A bit pricey considering other available accomodation but being right at the airport means early flights are just a short stroll to the terminal. Ask for a room higher up the Hotel, makes great plane spotting.

This visit disappointing :(

TripAdvisor rating 4.5/5

Molly003 Couples - 22/06/2019 TripAdvisor review

First time ever to have a sign above the mini bar saying that red and white wine were unavailable! Had dinner in the restaurant... several choices on the menu were unavailable and it is not an extensive menu, Quite the opposite - limited choices. Breakfast - I requested 2 soft boiled eggs and was served 2 hard boiled eggs rolling around on a side plate. Have stayed here several times and had no complaint but this was not a good stay.

Kia ora Molly003, Thank you for staying with us at Novotel Auckland Airport. My sincerest apologies for the experience you encounted with your recent stay. Can I please kindly ask if you could contact me directly with more information in relation to this experience. Your date of arrival, Your room number, The name the booking was under. This information will help us investigate this challenge further. Ngā mihi nui | Warm regards Jay Duggan Guest Relation Manager Novotel Auckland Airport

The staff so nice and feel comfortable

Customer review rating 4.5/5

Chen Y. L. Families - 19/06/2019 AccorHotels certified review

Convenient for us to stay one night with transit

Kia Ora Chen-Yi, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again in the near future. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Home away from home

TripAdvisor rating 4.5/5

michell22017 Couples - 19/06/2019 TripAdvisor review

we enjoyed the hotel and would definitely stay again. Location Location Location. Best you can get. Right outside the arrivals hall. It wouldnt be 30 yards to hotel check in. Brilliant. We loved it so much we stayed at both ends of our International trip.

Kia ora Michell22017, Thank you for staying with us at 'Our Place'. It is great to see that you really enjoyed your stay with us and found our location of great convenience for you at both ends of your overseas trip. We look forward to welcoming you back again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relation Manager Novotel Auckland Airport

Exemplary service

TripAdvisor rating 4.5/5

jockh656 Couples - 19/06/2019 TripAdvisor review

Engaging staff, well led, professional and welcoming and very obliging.Upgrade was fabulous, felt very spoilt, comfortable, clean and could control the ambient temperature we wanted which is always cooler than most people tolerate, so everything perfect

Kia ora Jockh656, It was wonderful having you stay with us at Novotel Auckland Airport. I am thrilled to learn that you felt spoilt and that everything was perfect. I hope your travels after your stay have been great. We look forward to welcoming you back again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relation Manager Novotel Auckland Airport

Quick Check-in, excellent access from International airport, led to an excellent sleep within an hour of getting off the plane.

Customer review rating 4.5/5

G L. Business - 18/06/2019 AccorHotels certified review

Great to be in bed, comfortable and sleeping within an hour of alighting from the plane. Excellent quick easy check with friendly staff.

Kia ora Gareth, A delight to have welcomed you back. It's lovely to know that our location is appreciated following your long journey and that you appreciate the comfort of your room and our breakfast offering. We'd be thrilled to have you return to Our Place again! Ngā mihi nui | Warm regards Daphne Ou Guest Relations Coordinator Novotel Auckland Airport

Satisfactory

Customer review rating 4.5/5

Vicky L. Families - 18/06/2019 AccorHotels certified review

Waited long for our food order in restaurant.

Kia ora Lenerd, Thanks for returning to Our Place and for your loyalty to AccorHotels. I am are very pleased to know your enjoy your stopovers. I am sorry to read that the dinning experience didn't hit the same highs - Please know that this is now with our Restaurant management team to ensure we find betterment going forward. We’d be delighted to see you again! Ngā mihi nui | Warm regards Daphne Ou Guest Relations Coordinator Novotel Auckland Airport

Great hotel -fast service, friendly staff & lovely room.

Customer review rating 4.5/5

M H. Couples - 18/06/2019 AccorHotels certified review

This is a great hotel to stay at. So nice to walk straight over from the terminal and be greeted by friendly, efficient staff. The room was lovely with the most comfortable bed! A pity it was just an overnight stay for us. Service was top notch as always.

Kia Ora Margaret, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to see you again very soon. Nga mihi nui Rebecca Liddle Executive Assistant Manager,

Friendly,convenient and comfortable

Customer review rating 4.5/5

Natalie Families - 18/06/2019 AccorHotels certified review

The location is literally a few steps from the international airport and after a long haul flight it’s exactly what we wanted. No fuss worrying about getting a taxi or a bus to hotel in the middle of the night. The check in staff were friendly and professional. The check in process was a breeze. The bell boy immediately came over a organised all our luggage to be taken to our room and then he took care of the airport trolleys we brought over, all with a smile. The room was so modern and clean, and the bed was amazingly comfortable. I was expecting a hard cheap ‘rack’ to sleep on but found quite the opposite and being I suffer with a very bad back it was a pleasant surprise. We took advantage of room service being so tired, and the food was hot, delicious and delivered within a reasonable time. We never heard one aircraft being so close to the airport. Check out was a breeze early the next morning. We will definitely stay at the Auckland Airport Novotel again if we need to.

Kia Ora Natalie, Thank you so much for your review of our hotel! It is great to hear that you enjoyed your stay and had a comfortable rest. We do hope to see you again some time in the future. Nga mihi nui, Rebecca Liddle Executive Assistant Manager
Customer review rating 4.5/5

Jack Families - 18/06/2019 AccorHotels certified review

Have stayed numerous times with chain and been very happy. This time we had a room with two double beds. Very uncomfortable beds and all 4 guests had very little sleep. Never again.

Handy, comfortable and easy

Customer review rating 4.5/5

Wayne W. Families - 18/06/2019 AccorHotels certified review

Stayed overnight after late arrival from the US. Easy check in, location cant be beaten [ a 1 minutes walk outside the front doors to arrivals] and the room was quiet, clean, modern and very comfortable. Breakfast buffet is great.

Kia Ora Wayne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to see you again very soon. Nga mihi nui Rebecca Liddle Executive Assistant Manager,

Fabalous As Usual

Customer review rating 4.5/5

Helen Couples - 18/06/2019 AccorHotels certified review

We have stayed at this hotel numerous times and always find it so convenient as well as the service being of a high standard. we don't even think of staying anywhere else if we need a place to stay close to the airport.

Kia Ora Helen, Thank you for your great review of our hotel and for your loyalty. We are glad that you enjoyed your stay with us and we hope to see you again very soon. Nga mihi nui Rebecca Liddle Executive Assistant Manager

Convenient and up to the usual high standard.

Customer review rating 4.5/5

Anne Couples - 18/06/2019 AccorHotels certified review

Everything was fine, All staff extremely polite and professional.

Kia Ora Anne, Thank you for your review of our hotel! We are glad that you enjoyed your stay and that the team looked after you well. We hope to see you again in the near future. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Makes travelling easy

Customer review rating 4.5/5

Kat M. Families - 18/06/2019 AccorHotels certified review

Great, room was awesome so was food and service. One thing I noted was the shower was very difficult for elderly people to get in and out of. This may be worth letting guests know

Kia Ora Bas, We very much appreciate your comments regarding your stay at the Novotel Auckland Airport. It is always a pleasure to receive our guests feedback. I will share your comments with our team - I am sure that this will help other guests. I will also note on your profile for any future stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nga mihi nui, Rebecca Liddle Executive Assistant Manager
Customer review rating 4.5/5

Fraser B. Families - 18/06/2019 AccorHotels certified review

Friendly and nice. However, drink are overpriced.

Kia ora Fraser, Thank you very much for choosing our hotel and taking your time to complete our online questionnaire. I am happy to learn you had in general enjoyed your overall stay with us.Besides this, we regret to read that our beverage menu in the Square restaurant were not to your full satisfaction. Please rest assured that your remark has been shared amongst our culinary team. We hope to have the opportunity to welcome you again. Ngā mihi nui | Warm regards Daphne Ou Guest Relations Coordinator Novotel Auckland Airport

Great location and a Premium hotel to stay at.

Customer review rating 4.5/5

Anton Z. Couples - 18/06/2019 AccorHotels certified review

Online booked one night upon returning from Hawaii and flying back to New Plymouth the next day. At very short notice we also managed to phone book a second room for our son who was in Auckland for a different reason. As Accor Members we always enjoy staying at a Novotel.

Kia Ora Anton, We very much appreciate your comments regarding your stay at the Novotel Auckland Airport. It is great to that the team were able to help you and your son out. Thank you again for sharing your experience, and we look forward to seeing you again soon. Nga mihi nui Rebecca Liddle Executive Assistant Manager

Sydney, NSW

Customer review rating 4.5/5

David C. Business - 18/06/2019 AccorHotels certified review

Enjoyable - neat rooms, great meals and friendly helpful staff.

Kia ora David, Thank you so much for choosing Our Place for your stopover. I’m thrilled to know that you encountered such warm engagement from the team and that you had an enjoyable stay. We’d love to see you again! Ngā mihi nui | Warm regards Daphne Ou Guest Relations Coordinator Novotel Auckland Airport

Nice stay, great convenience for an early flight.

Customer review rating 4.5/5

Anonymous Couples - 18/06/2019 AccorHotels certified review

Quick check in and out and nice room. Would stay again. Loved the proximity for a 6:30am flight.

Kia Ora Terence, Thank you for your review of our hotel! We are glad that you enjoyed your stay and our great location. We hope to see you again in the near future. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Mr

Customer review rating 4.5/5

Alan H. Business - 18/06/2019 AccorHotels certified review

room was too hot , could not cool below 21.7oc I never sleep with a duna bed cover in hotels because the room are always too warm The blanket supplied to use once the cover was removed was single blanket

Kia ora Alan, Thank you for staying with us at Novotel Auckland Airport. We apreciate the feedback in relation to your AC and your blankets, I have passed this onto the respective department heads to investigate this matter and have this resolved in a timely matter. I apologise that your experience with us did not meet your expectations. I hope we have the opportunity to better the service for you on your next stay. Please feel free to contact me directly for your future stays. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

Warmly welcomed by the lady at reception

Customer review rating 4.5/5

Lynda Solo - 18/06/2019 AccorHotels certified review

Loved the bed.Wished I could've stayed longer.

Kia ora Lynda, Thank you for choosing to stay at Our Place. I'm so pleased to learn that your time with us was comfortable and that you enjoyed good rest. We hope that your travels will see you back on our doorstep! Ngā mihi nui | Warm regards Daphne Ou Guest Relations Coordinator Novotel Auckland Airport
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