Hotel - ibis Singapore Novena
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Singapore Novena Hotel

3.5/5 1,507 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
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Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 241 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 11 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Air conditioning
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 4,975 reviews

Our guest reviews for ibis Singapore Novena

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,507 reviews
Randy I. Business - 14/02/2019 AccorHotels certified review
« very Satisfied with the stay »

My stay was comfortable and excellent. The hotel staffs are friendly, helpful and accommodating.

D Couples - 13/02/2019 AccorHotels certified review
« My stay was comfortable »

Hotel room and bathroom areas are clean, bed is very comfortable. I like that this hotel room has ample space, in comparison to other hotels in Singapore that I have stayed at. The shuttle service from the hotel to Novena MRT is reliable and punctual. All in all, a very good experience. Thank you!

Jenny Families - 13/02/2019 AccorHotels certified review
« Cozy hotel »

Hotel room is small but service is great. Unfortunately there is a family emergency so had to check out a day earlier and could not get any refund.

Pierluigi P. Families - 09/02/2019 AccorHotels certified review
« Good but can improve »

The room was clean, but the safe-box was not working, completely off. We have some misunderstanding with the receptionist staff, that do no take note of our booking extension during the check in. We never take the shuttle bus to the MRT station because infrequent, with too long time between two ride. We saw Ramada shuttle continuously going forth and back very often.

Ks Business - 08/02/2019 AccorHotels certified review
« No frills business hotel »

Arrived around 10am, check in is easy and fast and overall nice hotel staff.

Karim Families - 08/02/2019 AccorHotels certified review

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karim, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a superb stay. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Rudi Families - 08/02/2019 AccorHotels certified review
« below expectation »

no toothpaste and toothbrush

Ansuman Families - 08/02/2019 AccorHotels certified review

Good location and value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ansuman, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Reshma S. A. Families - 08/02/2019 AccorHotels certified review
« Excellent and sophisticated »

Superb and nice calm place located area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reshma Sajjad A, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Yours Sincerely, Yen Operations Manager

Udhay Families - 07/02/2019 AccorHotels certified review
« NIce stay but small bathroom »

It was a nice stay at ibis novena but the bathroom is too small and breakfast were not offered but apart from these two the stay at novena was too good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Udhay, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Sridatta Couples - 06/02/2019 AccorHotels certified review

Cleanliness and good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sridatta, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Anonymous Business - 06/02/2019 AccorHotels certified review
« very good stay »

Helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a great stay with us. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Suriani Families - 06/02/2019 AccorHotels certified review
« Great location with friendly shuttle bus driver »

I love the staff, they are friendly and willing to help solve our problems! Thank you again and Happy New Year

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suriani We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a great stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy Chinese New year to you and your family! Yours Sincerely, Yen Operations Manager

Tai5605 Couples - 03/02/2019 AccorHotels certified review
« Outstanding visit »

Rooms spotlessly clean and staff are very polite and helpful and customer service is amazing. Shuttle service to and from MRT is a great service. Will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tai5605, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a great stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Yours Sincerely, Yen Operations Manager

Anonymous Couples - 01/02/2019 AccorHotels certified review
« Practical and simple »

Fulfilled the role satisfactually of accommodation. Was curious about why our towels kept being changed when a sign said they wouldn’t if hung. Not a problem though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and we will definitely work on the areas that you had commented in your feedback, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Bob B. Business - 01/02/2019 AccorHotels certified review
« The idea of providing free soft drink instead of drinking water can be done in a better manner »

At the rate being charged compared to other equivalent, it appears to be not good for value.

Rica Families - 29/01/2019 AccorHotels certified review

The hotel experience and the service was good, though we had a bit of a problem finding it when we first arrived. The room was a little small for us but has the necessities that need. We also think that the handy phone was very useful but it cannot be connected to other devices for hotspot though which was a little disappointing. The breakfast buffet was also convenient especially the time of the breakfast, considering that most of the time we are heading out early. The overall experience is good. We might consider staying here again. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rica, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Y. P. Business - 29/01/2019 AccorHotels certified review
« Stay without any problem »

the rooms are very comfortable and the economical price can be affordable, for room service and comfort it is very pleasant, breakfast is a great choice and fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. P., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a comfortable stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Pratik C. Families - 29/01/2019 AccorHotels certified review
« Good but can be better »

Pluses - Centre of the city, I liked the location | Water bottles at reception | Handy Phone | Breakfast (with Indian choices) | Shuttle to Metro | Convenience stores & mall nearby | Neat and clean room | 10 mins from SMRT | Supportive staff. Minuses - My room was too cramped. We, a family of 3, really struggled to maneuver things with the room. Found difficult to even walk or stand together. Very less space for luggage. You need to create some space in the room. I don't know how but needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pratik C., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and we will definitely discuss with the team on the areas that can be improved in your feedback as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Jovilyn Business - 29/01/2019 AccorHotels certified review
« Value hotel in quiet neighborhood two stations from Orchard MRT »

Ideal hotel for those on a budget seeking a clean, fresh and convenient place to stay while in Singapore. Good to know that the handy smart phone allowing free mobile internet access and free domestic calls (and some international) is also available here. There is sufficient space that 2 people staying wouldn't consider it a tight fit (unless you have giant luggage with you). I stayed on the 9th floor and water pressure is good, so no troubles with the shower nor flushing the toilet. Environmentally friendly, with reusable refillable water bottles instead of the normal disposable water bottles, and wall-attached pumps for the hand soap and shower gel. Small safe and refrigerator in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jovilyn, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and we will definitely discuss and work on the areas that you had highlighted in your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

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