Hotel - Novotel Lyon Confluence
Novotel Hotel Novotel Hotel

Novotel Lyon Confluence Hotel

4.0/5 1,508 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 95.00 EUR Non member rate
From 90.25 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-24:00
    • Opening hours : Week-end 19:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
See all services

In partnership with Travelcar, the hotel offers guests simple, great-value car rental.

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements.All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

  • 150 rooms
  • 147 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 84 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,348 reviews

Our guest reviews for Novotel Lyon Confluence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,508 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jacqueline Business - 11/02/2019 AccorHotels certified review
« Overall satisfied but not happy on the final bill, breakfast menu to be improve »

Bonjour I have stayed in this hotel for 3 nights from 05 Feb to 08 Feb under Sanofi Corporate account. Overall, my stay is pleasant except the menu of the daily breakfast hardly change. Also, disputes on the final bill. The email confirmation that I received from the quote was different from the final bill that I paid. Why it was so? If it is due to the internal IT communication that may not have update the new pricing (message communicated by the counter staff during my check out), should the hotel be honour of the email confirmation price as I was based on the quotation quoted on the email confirmation for approval on my travel request. I have given a copy of the printed email confirmation quotation to the counter staff, as such please help to investigate. Furthermore, I was surprised that on 8 Feb, there was no hotel manager in charge to handle any issues arise from the guest. I'm not sure if this is the way that your hotel operates?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I just check your invoice and it seems to be correct. The Sanofi rate was negociated without breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 03/02/2019 AccorHotels certified review
« Satisfied stay at NOVITEL confluence »

Room was clean and quiet. Breakfast could be healthier. Currently, there are lots of high calorie items such as bacon, sausage and fried egg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Business - 02/02/2019 TripAdvisor review
« Good Hotel »

A nice Hotel - helpful staff- the rooms with all the needed facilities- breakfast is fine (the only thing that is missed is vegetables)- there is a mall next to the hotel with a lot of restaueants- room 455 is for smokers - public transportation a little problem only one bus line take u to the center

Edi66 Business - 01/02/2019 AccorHotels certified review
« Ideal location for my stay »

Very pleasant team of people and very accommodating. Would gladly stay here again as location was ideal ... just a tram ride away from city centre or easily walkable too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Corso Business - 30/01/2019 AccorHotels certified review
« Quite Nice »

Needless to say everything at the right size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 21/01/2019 AccorHotels certified review
« ok, nothing great but reliable »

good enough, good location, meals, ok, staff fairly unfriendly especially reception staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christie J., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Niven M. Business - 14/01/2019 AccorHotels certified review
« clean and cosy room. staff extremely polite and helpful. nice location »

Breakfast was good. Gym needs more mirrors. wash Bassin drain was blocked. pleasant staff and very helpful. great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Solo travel - 07/01/2019 TripAdvisor review
« Very good modern hotel with good transport links »

It was a good modern hotel with helpful staff and a tasty breakfast. It was right outside a tram stop and offered good connections into Lyon city centre. It is tucked away at the back of the shopping centre, but otherwise still relatively easy to get to.

Elzara Families - 06/01/2019 AccorHotels certified review
« Great stay over at Novotel »

Stayed at hotel 4 nights during our 2 visits to Lyon. Overall good experience, big and comfortable room for 4 ( couple with 2 kids), quick check in, fresh breakfast. Convenient situation next to shopping mall and good connection to city center in public transport. also a private parking is a plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Delalande Families - 05/01/2019 AccorHotels certified review
« Parfait »

Calme Litterie excellente Bon service

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

J. A. Couples - 03/01/2019 AccorHotels certified review
« Calm, quiet and comfty »

Hotel is well located, nearby a big mall, with direct access. Staff is welcoming and nice, room are big enough and well decorated. Everything was tidy and clean. Due to location, hotel is perfectly quiet in night time but offer lot of transport option to walk around the city. Highly recommend it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Alexander F. Couples - 31/12/2018 AccorHotels certified review
« Friendly and speedy reception, great room, secure garage and a great breakfast, it is our favourite stop on the route South »

It is our favourite stop on our drive from Scotland via IJmeuden and Nancy to Nice each year for the last n years. We find it perfect, close to the Brasserie Georges and the city centre. Reception, room, garage and staff ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Solo - 15/12/2018 AccorHotels certified review

Credit card 'guarantee' hold error - I am now out of pocket over $60. Also my window didn't seal properly so it would let in sound and cold air.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sujoy C., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Aad V. A. Couples - 09/12/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Seb Business - 04/12/2018 AccorHotels certified review
« Great welcome attitude »

Fantastic customer service from the A to Z

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Carolina Solo - 03/12/2018 AccorHotels certified review
« Comfortable »

Easy reservation, welcoming check-in, clean and nice hotel, awesome location, nice cheese and wine, comfy room. I’ll go back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Mark F. Couples - 30/11/2018 AccorHotels certified review
« Very Nice hotel with good facilities and access to local services -no complaints(apart from price hike on night 2) »

Clean and modern staff all amiable and helpful Service good Food good. No complaints-but as i said i thought as an Accord member price hike on night 2 was a bit extreme

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Richard (. S. Business - 29/11/2018 AccorHotels certified review
« Clean, efficient, great location for work. Staff are very professional »

Your staff are excellent. Please ensure they are rewarded..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 17/11/2018 AccorHotels certified review
« I completed two weeks at the Hotel and overall found the facility Quality matched the price. »

1) Breakfast buffet is always good. I would be interested in a second option to just get a coffee or a simple breakfast sandwich. 2) Fitness center is a bit small, but works for 1-2 people. 3) Elevators were working fine, which is great compared to the past. 4) Like the hall to the Mall and back to the bar area. 5) I think the bar staff are a bit slow in serving, perhaps busy and short staffed. 6) Counter checkin staff are very good. 7) Rooms are satisfactory. If anything...I'd want more or better coffee in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 11/11/2018 AccorHotels certified review
« Acceptable »

Main feedback is that the hotel met my expectations except in terms of the restaurant facilities. It very clear that the area was understaffed for the amount of activity. At breakfast the tables were not prepared and full of used utensils. Clean cups and utensils were not available at the tables or service are. In the evening the staff level seems to be insufficient for the high level of activity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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