Mercure George Hotel Reading 4 stars

TripAdvisor rating 3.0/5 664 reviews
Mercure George Hotel Reading
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Hotel extras

  • The oldest known building in Reading, dating back to 1423

  • Located just 20 minutes away from Heathrow Airport

  • Landmarks include the Madjeski Stadium and Reading Abbey

  • Within a five-minute walk of Reading Railway Station

  • On-site Prezzo restaurant serving quality Italian food

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing Nearby
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Hotel location

Mercure George Hotel Reading

10 - 12 King Street
Berkshire
RG1 2HE
reading
united kingdom

Tel: +441189573445

Fax: (+44)118/9508614

Contact email

Check-in from 15h00

Check out up to 11h00

  • READING BUSSES :   READING STATION

  • By plane

    LONDON GATWICK At 88km / 54.69 miles

  • By plane

    LONDON HEATHROW At 40km / 24.86 miles

  • By plane

    LONDON LUTON At 96.5km / 59.97 miles

  • By train

    READING STATION At 1.3km / 0.81 miles

GPS :51.455097, -0.970194

Our accommodations

Classic room with Double Bed or 2 Single Beds

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with Double Bed or 2 Single Beds

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Twin Room with 2 Single Beds

  • Max. number of persons: x2
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with Double Bed or 2 Single Beds

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with Single Bed

  • Max. number of persons: x1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

PREZZO

Type of cuisine: International

Prezzo is about providing great quality Italian food in a friendly and relaxed environment at reasonable prices. Only using the finest seasonal products available, the menu includes pizza, pasta, risotto, grilled meats and fresh salads

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DICKENS BAR & BRASSERIE

Photo non contractuelle / Strictly non binding

Relax in the luxurious surrounds of our recently refurbished LV Lounge & Bar.Ideal for both business and pleasure the bar has an extensive range of beverages and the food menu contains traditional dishes all prepared using local produce whenever possible

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure George Hotel Reading

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

2,545 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

664 reviews

Quiet, clean, central

Customer review rating 3.8/5

Karen F. Friends - 19/04/2019 AccorHotels certified review

I stayed for one night in a nice quiet, clean single room. Staff very pleasant, Good breakfast.

Dear Karen F., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Fantastic hotel lovely building

Customer review rating 3.8/5

Stewart Families - 18/04/2019 AccorHotels certified review

Great stay really enjoyable breakfast was lovely only down point no room service after 11pm after travelling all day my daughter wanted a sandwich and was told theres no room service they ain't done it for ages which was a shame

Dear Stewart T., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team, in terms of Room service option we are working on it we will definitely implement. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Great weekend getaway in historic Reading

Customer review rating 3.8/5

Ari Couples - 16/04/2019 AccorHotels certified review

The hotel exceeded my expectations. The staff at reception was very polite and efficient. The Executive Room (Charles Dickens themed) was bigger and better equipped than I expected, very nice room which had a character. Thank you for noticing the birthday of my partner by a nice surprise in the room. The location on the Broad Street could not be better. The continental breakfast was ok, not widest possible selection but still enough and featuring local style. All in all a very, very good stay. We enjoyed the authentic historical flavour of the hotel. It was unique. Thank you very much!

Dear Ari H., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Comfortable and Easy Access in Reading

Customer review rating 3.8/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Very comfortable and nicely decorated, staff were friendly and helpful. The rooms which over look the street could have better sound proofing from the delivery lorries in the early hours.

Dear Kirstie T., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Relaxing

Customer review rating 3.8/5

Rachael Business - 13/04/2019 AccorHotels certified review

Rooms are well equip with tea making facilities, hair dryer, iron and ironing board, Some small toiletry samples. The bed was comfortable, The room was warm and nicely decorated in theme with the hotel. The shower pressure could of been a bit better. The restaurant is nice, and food was good for evening meal and breakfast.

Dear Rachael P., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Very nice to be back

Customer review rating 3.8/5

Anonymous Business - 13/04/2019 AccorHotels certified review

Always a great welcome from the hotel team

Dear Fiona E., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Small things matter

Customer review rating 3.8/5

Alan B. Business - 13/04/2019 AccorHotels certified review

Arrived and checked in. Staff welcoming. Later staff helped me connect to WiFi. Single bed was not expected. Everything else was fine that night. In the morning the bathroom and part of the bedroom flooded with sewage - not mine. Breakfast in a bar with strange tasting orange from a machine and coffee from a vending machine. poached eggs arrived hard boiled - guest opposite mentioned his were like that too. Are what I could, got my gear and checked out. Reception staff are good and there was little they could do about the flood other than put down a few towels. The "chef" needs training on poached eggs. There appeared to be adequate waiter/table clearers so unsure why filter coffee and fresh orange cannot be managed.

Dear Alan B., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will like to mention that our General Manager Will contact you regarding this matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Comfortable but food options were ok not great

Customer review rating 3.8/5

V Business - 13/04/2019 AccorHotels certified review

Friendly reception, comfortable room and great location. A bit noisy from outside but ok. Food options quite limited.

Dear Vaughan G., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I passed the message to our Shef so he could change the menu a little bit in terms of options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

You will be woken up by the street noise

TripAdvisor rating 3.0/5

Discover60613336918 Business - 13/04/2019 TripAdvisor review

Great location, friendly reception staff. Except for the coffee/tea making facilities, there was nothing nice about the room (old-fashioned/stuffy). Hard to sleep, street too noisy. There are earplugs provided on the bedside table, says it all. Impossible to have unbroken sleep. Book at own risk.

Thank you for your review and confirm I was disappointed to learn of the issues you encountered during your stay I can only apologise for any inconvenience caused

Fabulous stay

Customer review rating 3.8/5

Natasha S. Couples - 12/04/2019 AccorHotels certified review

We booked late on the Friday afternoon, Reception staff were great. The food in the hotel was lovely, we tried both restaurants. We had a standard room which was well serviced and the facilities were perfect. The only thing we could criticise the whole weekend was the tomatoes on the breakfast. They were supposed to be grilled and were raw. However, it has not deterred is and we have booked another 2 night stay in December for Xmas shopping!!!! Looking forward to it

Dear Natasha S., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Great stay, great location

Customer review rating 3.8/5

Natasha Business - 12/04/2019 AccorHotels certified review

Staff were really polite and helpful. Rooms were lovely. The bed was a little too soft for me, but other than that everything was great.

Dear Natasha D., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Traditional accomodation city center

Customer review rating 3.8/5

Diana D. Business - 12/04/2019 AccorHotels certified review

The hotel is a glimpse of history in the city center. A vintage building right by the shopping mall, and steps away from restaurants, shops, and the train station and the bus station to Oracle. The staff is friendly and helpful

Dear Diana D., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Clean, comfortable and friendly atmosphere

Customer review rating 3.8/5

Tony Business - 11/04/2019 AccorHotels certified review

Arrived and was upgraded immediately. Comfortable, clean room with good facilities. Helpful and friendly staff at front desk on arrival. Will definitely stay here again!

Dear Antony W., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Wouldn’t stay again

Customer review rating 3.8/5

Anonymous Solo - 08/04/2019 AccorHotels certified review

Very friendly staff and good location. Negatives.....had to change room as the heating was broken & stuck on full. Very hot & stuffy. The staff were very good about changing rooms for me. My new room was 206 and very uncomfortable mattress, sags in the middle. I woke up with a stiff back which lasted a few days. I would not stay again.

Dear Judith A., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I passed the message to the Front Office Manager and maintenance,. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Calin Angheluta

Ok for overnight stay. Would not stay longer.

Customer review rating 3.8/5

Chris Solo - 06/04/2019 AccorHotels certified review

I took a chance on staying here despite some negative reviews. Good points are handy location and friendly staff . I was put off by strong cooking odours on arrival and difficulty in parking nearby for transferring luggage. I was aware parking is off site and this worked ok but rainy weather made transferring the 400 or so yards unpleasant. The hotel itself is a rabbit Warren of narrow corridors and steep narrow stairs so another problem with luggage. Cooked to order breakfast was ok. Single room small but ok for one night.

Dear Christopher W., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive a feedback. I will share your comments with our team. our apologies for the inconvenience that was made regarding the parking and the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta

Another lovely stay

Customer review rating 3.8/5

John S. Business - 06/04/2019 AccorHotels certified review

As always this hotel ad the staff deliver the highest quality service at all times

Dear John S., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

great hotel, very poor breakfast - some of the cold meats look as if they have been lying out all week

Customer review rating 3.8/5

Bc84 Business - 04/04/2019 AccorHotels certified review

great sleep, staff 10/10 only bad thing is the quality of food at breakfast, needs to improve as very off putting

Dear Brian C., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive your feedback., my sincerely apologies regarding breakfast, I passed the message to our restaurant manager. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta

Unbearably warm

Customer review rating 3.8/5

Anonymous Couples - 02/04/2019 AccorHotels certified review

As above. The false fire alarm in the morning that was due to "someone having a hot shower" did not help and is actually quite worrying.

Dear Joe C., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Calin Angheluta Front Office Manager
Customer review rating 3.8/5

Anonymous Couples - 02/04/2019 AccorHotels certified review

Staff were amazing, friendly and extremely helpful. Hotel was clean, comfortable and warm. The evening meal and breakfast was so delicious. It was a little noisy on weekends but thankfully we had ear plugs. Overall a wonderful stay. Thank you

Dear Emma B., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Calin Angheluta Front Office Manager

Nice characterful hotel

Customer review rating 3.8/5

Helen Business - 30/03/2019 AccorHotels certified review

Hotel very well located in the town centre. Was comfortable and clean. No lift. Reception not 24 hours.

Dear Eleni I., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
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