Pullman Lijiang Resort & Spa Hotel

TripAdvisor rating 4.5/5 355 reviews
Pullman Lijiang Resort & Spa
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • After a long day, unwind with Spa treatment.

  • Enjoy wine tasting and a free flow beverage experience with MyGlass package.

  • Keep your kids happy with activities, kids meals and more with MyKids package.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • LIJIANG AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Other sports activities
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Lijiang Resort & Spa

Shuhe Old Town Entrance Road
Lijiang
Yunnan Province
674100
lijiang
china

Tel: +868885300111

Fax: (+86)888/5300222

Contact email

Check-in from 15h00

Check out up to 12h00

  • LIJIANG PUBLIC STATION TRANSPORT :   LINE 11 SHUHE ENTRANCE ROAD

  • By plane

    LIJIANG AIRPORT At 28km / 17.4 miles - Shuttle paying

  • By train

    LIJIANG RAILWAY STN At 10km / 6.21 miles

GPS :26.911815, 100.217135

Our accommodations

Naxi style villas have 1, 2 or 3 bedrooms, plus underfloor heating, mountain views and Nespresso machines. Some also feature outdoor heated soak tub. Hotel rooms feature balconies (2F), and all room types feature Pullman Beds and connectivity panels.

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • Mini Bar

Deluxe one King Room

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • Mini Bar

PREMIUM DELUXE,1 King Size Bed, Snow mountain view

  • Max. number of persons: 3
  • Area: From 50
  • Wireless internet in your room
  • Mini Bar

DELUXE VILLA, 1 King Size bed and 1 Kid's Bed, Garden View

  • Max. number of persons: 4
  • Area: From 358

SUPERIOR ROOM, 2 Single Beds

  • Max. number of persons: 2
  • Area: From 42

Villa 1 Bedroom

  • Max. number of persons: 2
  • Area: From 288
  • Wireless internet in your room
  • Mini Bar

Deluxe Villa one Bedroom

  • Max. number of persons: 3
  • Area: From 358
  • Wireless internet in your room
  • Mini Bar

Superior Villa with 2 Bedroom

  • Max. number of persons: 6
  • Area: From 358
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

Deluxe Villa two Bedrooms

  • Max. number of persons: 6
  • Area: From 368
  • Wireless internet in your room
  • Mini Bar

Deluxe Villa Three Bedrooms

  • Max. number of persons: 9
  • Area: From 477
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

XI WESTERN RESTAURANT

Type of cuisine: International

XI Western Restaurant is a stylishly all-day-dining restaurant with alfresco dining seats and a stunning view of lake and Jade Dragon snow mountain. Enjoy classical, modern and innovative dishes with a wide selection of wine from around the world.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ZUN CHINESE RESTAURANT

Type of cuisine: Regional

ZUN Chinese Restaurant offers Chinese cuisine together with a selection of sophisticated regional fare. The chefs present either local Naxi or regional favorites as part of the daily dishes.

Lunch

11:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1919 BAR

Photo non contractuelle / Strictly non binding

It is an ideal place for private parties and business.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MIST LOBBY BAR & LOUNGE

Photo non contractuelle / Strictly non binding

It is an ideal place to take a rest and chat

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIAN LU LIBRARY

Photo non contractuelle / Strictly non binding

It the ideal place for private parties and business.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 333

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Pullman Lijiang Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

797 reviews

tripadvisor

TripAdvisor Rating 4.5/5

355 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

pullman lijiang resort

TripAdvisor rating 4.5/5

Lamyaa B Couples - 05/10/2019 TripAdvisor review

Pullman Resort Hotel is a beautiful design away from the old city 12 minutes walk, the old city and the Plaza shopping complex 15 minutes by taxi, the hotel entrance and reception are good, few staff speak English. The hotel rooms are clean and full service, the design is beautiful, they have a carriage with a horse taking you around the resort . The breakfast restaurant is good, the problem is that they dont have a buffet for dinner , they have Fridays only, and the rest of the days menu. The hotel also needs an indoor Swimming pool indoor .

Dear guest, It is our great hour to become you host hotel, and thanks for taking time to share your experience with us. I am happy to hear that you had a wonderful stay with us. We are pay special attention to the guest experience in Pullman Lijiang Resort and Spa, we always try our best to improve our-self, so your feedback is important for us, I will share your feedback with our team member to adjust. As you know, Lijiang, which is an old town with the traditional colorful culture, it is worth to discovery and explore, I hope we will meet again in such beautiful city, also in Pullman Lijiang. Every successful in the future! Assistant Front Office Manager Arrow ZHANG

Great property, but service needs a bit of work

Customer review rating 4.5/5

Joo K. Families - 21/08/2019 AccorHotels review

The property itself is beautiful and well laid out. Perfect for taking a walk and getting a more modern sense of an "ancient town" in Lijiang. Some improvements that need to be made: 1) the staff was inconsistent with some providing great customer service while others provided subpar service, 2) the breakfast and dinner buffet offerings need to be expanded and not consistent with other luxury hotel offerings, and 3) the staff should have a dedicated non-chinese speaker on-site as it was difficult to communicate and many issues arose due to gaps in language.

Dear Mr. Joo Young K., It is our honor to be your host hotel in Lijiang and thanks for taking time to share your experience with us about your stay in Pullman Lijiang Resort and Spa. We pay especial attention to the guest experience in Pullman Lijiang, we always try our best to create the magnificent experience for the guest. I will share you advise with my team and add more training for our staff. Thank you again for sharing your experience, and we hope your next visit will be more nice than this time. Sincerely, Welcomer Manager Arrow ZHANG

Gorgeous setting and villa; super helpful staff

Customer review rating 4.5/5

Paul E. Solo - 19/08/2019 AccorHotels review

I was delayed in arriving due to a canceled flight, but the staff were very accommodating and helpful. The villa was so nice and quiet and clean - it truly exceeded what I had hoped for. Things were a bit hectic on the first day I arrived with the room not being ready when I was there, but I was several hours before check-in and they got me checked in to the room in less than an hour. The hotel was very conveniently located to all the tourist type attractions that I wanted to see, and even walking distance to one! All of the staff in the various departments were so genuinely kind and did their utmost to ensure I had a great stay. I would really love to visit here again one day if possible.

Dear Mr. Paul William E., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet and Peaceful

Customer review rating 4.5/5

Thomas S. Couples - 24/05/2019 AccorHotels review

We thoroughly enjoyed our stay. The hotel was clean and comfortable. The staff was friendly and helpful. Special commendations to the restaurant. The food was great!

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It’s ok,I booked this room on Accor Hotels App,but I did’t get the stay and night on my account!

Customer review rating 4.5/5

Daniel Friends - 03/05/2019 AccorHotels review

The room was ok, but not very clean. Service was good except the SPA reception staff,rude and not professional. I booked the room on the App of AccorHotels, I don’t know why they didn’t give me the stay and night on my account! Weird!

Dear Mr. L. Thank you for taking the time to tell us about your experience at the Pullman Lijiang Resort & Spa. We are so sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Furthermore, your stay has been claimed into your account, we are so sorry to make you have the concern about this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Satisfied

Customer review rating 4.5/5

T. B. L. Couples - 02/05/2019 AccorHotels review

Gesture for dessert was very impressive . Wifi connection need to improve. Lighting for toilet and wash basin area too dim, perhaps intensity knop install for individual control.

Dear Mr.T., Thank you so much for completing an Online Survey subsequent to your recent stay at Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spring YANG杨爽 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

The scene and environment is overwhelming but service could be improved.

Customer review rating 4.5/5

Mrs S. Families - 24/04/2019 AccorHotels review

Staff was friendly but they were very slow. We asked for shaving kit and ice but we have to call twice to check if the shaving kit and ice is coming. We have waited for almost 20 mins.

Dear Ms. A., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. The management team has been alerted through your feedback and comments regarding our service delay. Rest assured that further training and actions are ongoing to enhance the communication between Service Call Centre agent and Housekeeping attendant. Thank you again for providing us with the full details, your feedback has been of great value to us because we have been able to learn from it and make immediate and tangible changes and improvements to enhance the experience for all of our guests at Pullman Lijiang Resort & Spa. Thank you for staying at the Pullman Lijiang Resort & Spa, with your feedback, we look forward to continuously improving. Sincerely,

Enjoyable stay

Customer review rating 4.5/5

Sutayut Families - 19/04/2019 AccorHotels review

Our family enjoyed our stay at Pullman. The hotel is located outside Lijiang, covering a large and beautiful area, with views of the Jade Dragon snow mountain (whenever it is not covered by clouds). The accommodation is spacious and clean. Good breakfast spread. The only suggestion for improvement is that some hotel staff do not speak English.

Dear Mr. O., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. Thank you for bring our attention regarding the staff English skills, we are doing the English training by followed schedule, I have passed your feedback to our Training Manager to strengthen the courses and improve our staff communication skills to enhance the quality of service delivered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.5/5

Ashish J. Friends - 20/03/2019 AccorHotels review

Hardware like tables..chairs..bathrooms upkeep need an immediate change

Dear Ashish j., Thank you for taking the time to tell us about your experience at the Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Experience in Pullman Lijiang

Customer review rating 4.5/5

W. L. Families - 14/02/2019 AccorHotels review

The upgrade of house is great, I like this hotel, it’s appreciated! I will recommend this hotel to all my friends to Lijiang!

Dear Mr. W., Thank you so much for completing an Online Survey subsequent to your recent stay at Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful experience, to a legendary degree

Customer review rating 4.5/5

Y. H. Families - 08/02/2019 AccorHotels review

The villa room I booked was suitable for a family of three. The entire hospitality team was very helpful, detail-oriented and charming. Food was nice, cocktails and refreshments were beyond my expectation (even better than Beijing standards). Highly recommended!!!

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina WANG Guest Experience Manager

great hotel great gateway

Customer review rating 4.5/5

Robin Y. Couples - 07/01/2019 AccorHotels review

Platinum member, booked one bedroom villa, get a two bedrooms with great Mountain View! Not mention the food and drinks are fabulous. Friendly staff always get what i want Super recommend

Dear Mr. Y., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. As an upscale brand of Accor, We value and pay great attention to each of our LeClub member, especially like you, our Platinum card holder. Thank you for your positive feedback which is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. As an Accor LeClub platinum member we are especially delighted that you have chosen to visit Lijiang and our resort, we look forward to welcoming you in near future. Sincerely, Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa

Best Choice in Lijiang

Customer review rating 4.5/5

Pf.y. Friends - 06/01/2019 AccorHotels review

The facility is new and cool. All the services is fantastic. The villa is very warm in winter, and the scenery from the villa is extremely beautiful.

Dear Mr. Y., Thank you so much for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa

Some improvement needed

Customer review rating 4.5/5

Philippe B. Families - 04/01/2019 AccorHotels review

The set up and the scenery is great, the staff including language skills need improvements.

Dear Mr.B., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Thank you for bring our attention regarding the staff English skills, we are doing the English training by followed schedule, I have passed your feedback to our Training Manager to strengthen the courses and improve our staff communication skills to enhance the quality of service delivered. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Best regards Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa.

Good

Customer review rating 4.5/5

Norman M. Families - 28/12/2018 AccorHotels review

good but major drainage issues in room and outside

Dear Mr. m., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Apologize for the unexpected drainage issue happened in your villa which caused inconvenience during the stay, our Director of Property and Maintenance and his team has fixed the drainage and ensure the facilities are regularly checked and better maintained. Thank you for staying at the Pullman Lijiang Resort & Spa, with your feedback, we look forward to continuously improving. Michael SCHUMACHER GENERAL MANAGER PULLMAN LIJIANG RESORT & SPA

An unforgettable stay with Pullman Lijiang

Customer review rating 4.5/5

S. Y. Friends - 26/12/2018 AccorHotels review

To be frank, I had a stay with Pullman Lijiang this spring.If memory serves me well,they made some mistakes last time.But this time,they improved a lot in guest experience. Everything about this hotel is incredible. From the moment you check in or from the moment you arrive!Every single member of the Pullman staff treats their job as if it's an honor to be a part of a wonderful family. The standard of luxury is in no way compromised by the intimacy and warmth you'll experience here- it's only accentuated by it. The perfect service and facilities impressed me so much. I have to send best regards and the most sincere gratitude to all the outstanding staff in Pullman Lijiang. At the same time,I would gave my special thank to an admirable manger-Tina, whom paid attention to my whole trip during this stay. Thanks to Tina,she arranged the room and switched on the air conditioning/underfloor heating in advance.We felt so warm when we walk in the room while it was a little bit cold outside. It’s undeniable that Pullman Lijiang enhanced its performance in all respects ,delicious beverages,passionate service,warm concierge,everything is perfect-simply INCOMPARABLE!I was blown away, even the package of bottled water have print their own logo.Generally speaking,only the luxury category hotels have awareness and cost budgeting to show their logo on every corner. I really appreciate that the managers’ action and decision. Brand effect and recognition are reinforced unconsciously. A little change makes big difference. In Pullman Lijiang,there are no strangers here,only friends that haven’t met yet. Just for this stay,Pullman lijiang is the top one among the hotel in Lijiang.Even better than InterContinental,Aman,Banyan Tree and Grand Hyatt. I didn’t think I‘ll ever stay anywhere else in Lijiang even considering looking into the residence options here. It‘s THAT perfect!

Dear Mr. S., Thank you for choosing Pullman Lijiang Resort & Spa as your first choice of accommodation in Lijiang. We very much appreciate your comments regarding your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa in neat future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

Nice room. Great service!

Customer review rating 4.5/5

N. Y. Friends - 08/11/2018 AccorHotels review

Special credit goes to the front desk staff for their very helpful and friendly assistance, and especially to concierge Mike who has made our stay hassle-free. Mike has given us all tips about getting around the city, and gave us a fantastic drive to the airport on our last day in Lijiang. He is humble, informative and reliable.

Dear Ms. N., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort and Spa. It is always a pleasure to receive positive feedback; we are much appreciated for your compliments on our Concierge Mike. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. We hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

Glad to stay in this excellent hotel again!

TripAdvisor rating 4.5/5

ranger0816 Couples - 06/11/2018 TripAdvisor review

After the change of my schedule, I had no reservation to return Lijiang and stay at this excellent hotel again. I am happy to meet those warmest staff and feel like to reunion with my best friends. Michael, Tina, Lisa, Selina, Emily, Regina, Van, Bella, Cecilia ( the front desk staff), Dylan and Jack. All of you lighted up my days in Lijiang and thanks for your greatest hospitalities. Please accept my deepest thanks.Certainly I will stay at your hotel again and again, also recommend to my friends as well. Michael & your team - WELL DONE!

Dear ranger0816 Thank you very much for taking your time to review your recent return stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team members will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager

Deluxe bedrooms are dated

Customer review rating 4.5/5

Juliana Couples - 25/10/2018 AccorHotels review

My husband and I stayed in room 1218 from 14th to 18th Oct. The room felt "tired" and used. The mattress was lumpy and not supportive. Silicon liner was peeling off the shower door and I could see cobwebs on the top left corner of room when lying face up on the bed. All in all it did not feel like a 5 star resort from the room's view point. However your staff is excellent! especially the kind and attentive people in the restaurant/café. they are superb! Surrounding common areas are beautiful and serene. We decided not to post this in tripadvisor as our feelings from the room point was fairly poor. Hoping Pullman will renovate their deluxe rooms soon - the rooms certainly are no longer in deluxe condition. thank you Lawrence and Juliana

Dear Ms. Juliana, Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. I am sorry that the condition of the room did not meet your expectations, please allow me to express my sincerest apologies. Thank you for letting us know regarding the room status. Indeed, we and our Director of Property Operations & Maintenance are working on general maintenance and renovation plan for deluxe rooms, so your feedback is extremely useful. And It is with great pleasure to learn about our staff & service which could exceed your expectations during your stay. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

Value for money.

Customer review rating 4.5/5

Anonymous Friends - 22/10/2018 AccorHotels review

Beautiful settings and nice environment. Good gym, restaurant and proximity to ZuHe historical town.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in lijiang