Pullman Paris Eiffel Tower Hotel 4 stars

TripAdvisor rating 4.0/5 3,040 reviews
Pullman Paris Eiffel Tower
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Hotel extras

  • A stone's throw from the Eiffel Tower, the Trocadero and cruises on the River Seine

  • A 10-minute walk from Beaugrenelle shopping center

  • Direct access via the "Le Bus Direct" shuttle bus from the major airports

  • La Vinoteca: A large selection of fine wines served by the glass

  • An exceptional vegetable garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 50.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Jogging track (Nearby)
Business services
  • 25 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren
Entrée au 22 rue Jean Rey
75015
paris
france

Tel: +33144385600

Fax: (+33)1/44385610

Contact email

Check-in from 14h00

Check out up to 11h00

  • PARIS TOUR EIFFEL :   42, 69, 82, 87 CHAMP DE MARS

  • GARE MONTPARNASSE :   6 BIR HAKEIM

  • CHAMP DE MARS - TOUR EIFFEL :   RER C CHAMP DE MARS - TOUR EIFFEL

  • By plane

    CHARLES DE GAULLE At 29km / 18 miles

  • By plane

    PARIS ORLY At 16.5km / 10.25 miles

  • By train

    GARE DU NORD At 6.3km / 3.91 miles

  • By train

    GARE MONTPARNASSE At 3.7km / 2.3 miles

GPS :48.855976, 2.293221

Currently, close to our hotel

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 1.7 km

Tour de France

From 06/07/2019 to 28/07/2019

At 1.8 km

Paris Vélotour

From 30/06/2019 to 30/06/2019

At 2.1 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 3 km

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 5.8 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 7.5 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 7.5 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 8.2 km

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 8.8 km

Our accommodations

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

CLASSIC ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Garden View

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 1 King Size Bed, Garden View, Balcony

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Garden View, Balcony

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Eiffel Tower View

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: Historic side view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR ROOM, 2 Single Size Beds, Eiffel Tower View

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: Historic side view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 1 King Size Bed, Trocadéro View, Eiffel Tower View from the Balcony

  • Max. number of persons: ‌2
  • Area: From 32
  • Views: Historic side view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 2 Single Size Beds, Trocadéro View, Eiffel Tower View from the Balcony

  • Max. number of persons: ‌2
  • Area: From 32
  • Views: City side, Historic side view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY ROOM, 2 Connecting Rooms, 1 King Size Bed, 2 Single Size Beds, Garden View

  • Max. number of persons: ‌4
  • Area: From 52
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Size Bed, 1 Sofa Bed for 2 children

  • Max. number of persons: ‌4
  • Area: From 43
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

TROCADERO SUITE, 1 King Size Bed, 1 Single Sofa Bed, Eiffel Tower View from the Balcony

  • Max. number of persons: ‌3
  • Area: From 72
  • Views: Historic side view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

EIFFEL SUITE, 1 King Size Bed, Top Floor

  • Max. number of persons: ‌2
  • Area: From 110
  • Views: Historic side view, Garden side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

FRAME

Type of cuisine: International

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The creativity of the Californian FR/AME brasserie sets it apart, with its open kitchen, private dining room, bar, Vinoteca and terrace. The brasserie offers a unique adventure: the Californian experience à la française

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 25

  • Maximum size: 430 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Pullman Paris Eiffel Tower

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,501 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,040 reviews

Memorable Stay

TripAdvisor rating 4.0/5

Explorer56168455897 Couples - 19/06/2019 TripAdvisor review

This is now our favourite place to stay in Paris. We found the staff friendly and helpful, the room spacious, clean and comfortable, and it would be hard to find a better location and view. We especially enjoyed our breakfast each morning - it was the perfect way to start each day. We are now looking forward to staying here again.

Wonderful

Customer review rating 4.3/5

Anonymous Friends - 17/06/2019 AccorHotels certified review

Staff very helpful

It was a good, overall stay.

Customer review rating 4.3/5

Ralph P. Business - 17/06/2019 AccorHotels certified review

Room was nice and overall the stay was fine with a few exceptions. 1) Room was hot at night which sometimes made it difficult to sleep, 2) Staff in the bar/restaurant are very slow and often have to be flagged down to get any help, and 3) I believe I was overcharged on my bill by 15 euros (but please correct me if I am wrong).

Bad reception service

Customer review rating 4.3/5

Husam S. Families - 16/06/2019 AccorHotels certified review

The room was wonderful but the bar and the reception way of deal was very bad, not helpful, discrimination of guests based on their nationally or religion, it was clear and obvious. Which is not expected on France.

First time staying at Pullman Paris Eiffel

Customer review rating 4.3/5

Cal C. Solo - 15/06/2019 AccorHotels certified review

Thank you so much for the great experience I had during my stay with the hotel. My room have been upgraded to a wonderful view- Eiffel Tower view. The room is clean and cozy with comfortable bed. Great bathroom amenities kits and love the room layout. However, service are not that great. During check in, I have to queue for about 30 minutes before my turn despite being Le Club Platinum member, the Le Club priority lane is not so priority at all. Customers without the Le Club can use the lane. I have requested early check in arriving at the hotel around 12 noon (emailed the hotel 2 days before arrival but no acknowledgment and reply), and I have been told during check in that I can only get the room at 3pm. So I have to wait at the hotel lobby for my room to be ready. Not some much of the VIP treatment despite being Le Club Platinum Member. Breakfast at the hotel was not good at all. It is difficult to get the waitress/ waiter attentions when you are at the restaurant. The service is very poor and slow with the waitress cleaning my table (removing my drinks and plates) while I queue for eggs at the egg station. They even put another customer at my seat while I am away. They have ruined my morning just for having a simple breakfast at the hotel restaurant. Overall, the hotel is good but not excellent and I would suggest that the hotel looking at the services provided especially for Le Club Platinum member. I would consider staying back at Pullman Paris Eiffel Tower should I visit Paris again.

Paris by night!

Customer review rating 4.3/5

Annick B. Business - 15/06/2019 AccorHotels certified review

very pleasant. I arrived around midnight and was very welcome and could even have room service at 1.00 am!!

Disappointed

Customer review rating 4.3/5

Abdulelah A. Couples - 15/06/2019 AccorHotels certified review

Thank you for asking me about my experience; The location of the hotel was awesome, the views was excellent, also the concierge was good and helpful. But unfortunately; No appropriate welcome. No boday took our laggage upon arrival. The room was extremely small. No chairs nor table on the balcony. The sink was clogged. When we call for service, it takes almost one hour to be done and it was not one time ( for example we asked for complementary water and it arrived one hour after the order ). We asked for plate and knife, they said it costs 5 euro ??!! / for empty plate ?!! , I traveled so many times, I dealt with many hotels, and This is the first time I recieved this service. Thanks again;

Multiple difficulties

Customer review rating 4.3/5

Nanci M. Families - 14/06/2019 AccorHotels certified review

Our room was not ready until after 7 pm in the evening. We waited for almost 90 minutes in your hotel bar and were not offered any compensation such as a complimentary beverage for our inconvenience. As a result of the delay we were very late for our dinner plans. There was construction directly outside of our window for several days throughout the entire night making it almost impossible to sleep. Again, we notified management on staff and were told no one was able to move us or offer a reduced fee. Had your website made it clear the construction/event would be occurring during our stay we would not have selected the front facing room. Housekeeping skipped our room one day of our stay. Our room keys needed to be rekeyed EVERY time we left the hotel - we had two rooms including a suite with five people in our family. All five of us needed new keys several times per day. We had not all been to the same places in a given day so it was not based on where we kept keys or where we traveled. We often had to wait in line to get the new key.

Best stay for Eiffel Tower view

Customer review rating 4.3/5

Vichaya Couples - 14/06/2019 AccorHotels certified review

Cannot find any better place to have a full experience of Eiffel Tower

Dear Vichaya, We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ac not working

Customer review rating 4.3/5

Harry L. S. Families - 13/06/2019 AccorHotels certified review

The aircon is not working and i didnt get satisfied solution in the same day

First night ruined, apathy among staff.

Customer review rating 4.3/5

Ben Couples - 13/06/2019 AccorHotels certified review

I was given a disabled room on the first night of the stay. The room was very much different to the room in the photos on booking site. The air conditioning did not work, and the un-partitioned shower left water all over the bathroom; when I asked the staff about this they looked at me confused, in a demeaning manner and seemed quite apathetic towards my concern. This hotel is most definitely not worth the money spent and is a serious drop in standards for the Pullman brand. (This sentiment seems to be a common theme amongst this particular hotel, after reading the online reviews). On the second day of our stay, we were transfered to new room, given the room we paid for and advised there was nothing they could do in terms of compensation for the first night. Though the apathy, indifference and attitude of the staff is a shocking and abysmal lack of any kind of customer service. I rate this hotel a 2/10. It has a nice view, but apart from that; there is literally no other reason to stay here, or ever come back.

nice stay, hard bed and poor tv's

Customer review rating 4.3/5

Scott S. Couples - 13/06/2019 AccorHotels certified review

staff was great, beds seemed harder this stay than 2 years ago. Also the TV had very few english chanels and no movies. also incredible slow responding tv and guide system

Dear scott, We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Therefore, we took a good note of your remark regarding our TV system. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfied

Customer review rating 4.3/5

Chok K. L. Solo - 10/06/2019 AccorHotels certified review

shower place should be improved, if fully cover will be better to avoid water splash out

Great view, other things lacking.

Customer review rating 4.3/5

Anonymous Friends - 10/06/2019 AccorHotels certified review

The service was incredibly slow, and the room was very small for the price. The bed and bathroom were very nice, though, and the view was great.

Dear guest, Thank you for taking the time to share your experience at Pullman Paris Tour Eiffel. We are sorry that it did not meet your expectations. Please accept our sincerest apologies for the inconvenience with your arrival experience. We hope that you will give us the opportunity to show you that we can also achieve excellence during a next trip in Paris. Sincerely, Patrick Arnoult General Manager
Customer review rating 4.3/5

Anonymous Families - 10/06/2019 AccorHotels certified review

Our stay was wonderful. We had a few glitches but the problems where quickly resolved.

Dear client, We very much appreciate your comments regarding your stay at Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. We are glad that you enjoyed the proactivity of the saff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Arnoult General Manager
Customer review rating 4.3/5

Carol J. V. Couples - 10/06/2019 AccorHotels certified review

Very friendly and helpful staff.

Dear Carol V., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

satisfied

Customer review rating 4.3/5

Yu S. H. Couples - 09/06/2019 AccorHotels certified review

good location, good experience

Dear Yu-Sheng H., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst stay ever.

Customer review rating 4.3/5

Natasha Couples - 08/06/2019 AccorHotels certified review

My partner planned to do our engagement at Pullman on the balcony before the Eiffel Tower - he corresponded with hotel multiple times through phone call and emails to decorate the room when we checked in. We arrived and nothing was done for us. Pullman ruined our special day and would not recommend to anyone.

Beautiful property - lacking good customer service

Customer review rating 4.3/5

Carrie A. H. Business - 08/06/2019 AccorHotels certified review

I had a group of 21 persons booked through Kuoni. I booked my room myself which included breakfast. Every morning we went to breakfast they informed us it was not paid. We ask that the front desk correct, but to no avail. Also, when I checked in, I paid taxes on the group. Instead of showing it paid, it appeared as a credit on my room account. When the 21 persons were checking out at 6:00 am they were told they owed taxes which they knew nothing about. We had to pay and take off my account when I finally checked out. It was an inconvenience. Also, at 5:50 the group met to be picked up by their bus and the box breakfasts I had confirmed the night before were no where in sight. They finally got some boxes and some of them got yogurt for the bus with no spoons to eat with as they went to airport. You just need communication between your staff to assure a smooth stay.

Excellent

Customer review rating 4.3/5

Selange R. Solo - 08/06/2019 AccorHotels certified review

Clean sheets daily, loved it

Dear Selange, Thank you so much for this great comment about Pullman Paris Tour Eiffel! Your fully satisfaction is our priority! Looking forward to welcoming you back soon. Sincerely, Patrick Arnoult General Manager
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