Hotel - Novotel Abu Dhabi Gate
Novotel Hotel Novotel Hotel

Novotel Abu Dhabi Gate Hotel

4.5/5 773 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ABU DHABI INTL AIRPORT
  • Languages spoken at the hotel
    • English
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons

Catering

  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We are a 4-star hotel featuring 224 modern superior rooms, suites and 1 bedroom apartments with kitchen that are designed to satisfy the needs of leisure travelers and business guests alike with various sleeping options like single, twin and sofa bed

  • 224 rooms
  • 144 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,377 reviews

Our guest reviews for Novotel Abu Dhabi Gate

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 773 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ibukun D. Business - 13/11/2018 AccorHotels certified review
« Mr Ibukun D. »

Great Hotel Great and warm staff, fantastic swimming pool area. Nice view Michael was particularly very responsive from the customer service perspective

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibukun D., We very much appreciate your kind comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Rizwan Business - 12/11/2018 AccorHotels certified review
« Mr »

Nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rizwan M., We very much appreciate your kind comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Dragon Business - 12/11/2018 AccorHotels certified review
« Excellent »

My best hotel in AD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monem A., We are so delight to know that you like our hotel that much. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please give as a pleasure and come again for one more amazing experience. Sincerely, Severine Krawec General Manager

Ragab Solo - 12/11/2018 AccorHotels certified review

Busy Hotel , Room was not cleaned in the 2nd day after I returned back from work around 17:00 , have to wait in the lobby waiting for the room to be cleaned , reception team looks very exhausted , maybe need more man power .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ragab Said T., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to us as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Mrs. A. O. A. Families - 10/11/2018 AccorHotels certified review
« Enjoyable & rested »

Like the place, clean & quite Secure with friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. A., We very much appreciate your excellent comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec Generel Manager

Bill T. Business - 07/11/2018 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear William T., We very much appreciate your excellent comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Albert M. Business - 06/11/2018 AccorHotels certified review
« Very good service from a very friendly staff »

Very good and pleasant service, enjoy staying in a Novotel hotel Staff is also very friendly and helpful where and whenever you ask for something

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert M., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Shajith K. Couples - 06/11/2018 AccorHotels certified review
« Excellent service by hotel receptionist »

Always am getting excellent service from hotel staff, especially from reception desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shajith K., We very much appreciate your excellent comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

C. A. Business - 05/11/2018 AccorHotels certified review
« Good for Business trip... »

Since, It is little faraway from city and near to Maffah Industrial area. it is strongly recommended for Business visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. C., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

Majed Business - 04/11/2018 AccorHotels certified review
« Bad »

Laundry lost, late delivery after several follow up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Majed Sultan A., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you being our Le Club Accor member, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Severine Krawec General Manager

Vikram S. Solo - 04/11/2018 AccorHotels certified review
« It was pleasant »

It was a pleasant stay as I mentioned earlier, but could have been better. Room service menu items were unable couple of times. Laundry service seems very expensive to me. Secondly even they knew I will pay cash as I opted for it, my laundry was not delivered for three days until I called them couple of times. Staff on 1st Floor restaurant was extremely welcoming and good.. Special mention to boy from Kashmir "Imam" , i am not able to recall his name, so writing Imam... Room cleaning was ok upto mark ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vikram S., Thank you for your feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please give as a pleasure to host you again in the near future and have an opportunity to provide faster service. Sincerely, Severine Krawec General Manager

Mkie Families - 31/10/2018 AccorHotels certified review
« Staying in Novotel was a remarkably pleasant. »

Actually this is not my first stay here so where do I start from now. ...from the phone call reservation to check in and out was absolutely terrific. Very professional and receptive to client with a warm cheerful smiles. Breakfast was continental, scrumptious and satisfying. Beds were so comfy as well. I will always recommend Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary K., We very much appreciate your excellent comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. And I am sure that this feedback will serve as an encouragement to all of our staff as we still strive to continuously improve the quality of our services. Thank you again for your recommendation, and we hope your next visit will be as pleasant as the previous one. Warm regards, Severine Krawec General Manager

Mohamed C. Business - 26/10/2018 AccorHotels certified review
« Engineer »

It was great to stay in hotel for two weeks, very good hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed the stay with us and hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

Khalid A. Couples - 22/10/2018 AccorHotels certified review
« Very good »

In general I see that every thing was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for taking the time to share your wonderful feedback with us. We are glad to hear that the stay was to your satisfaction and we hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

Nancy Z. Solo - 19/10/2018 AccorHotels certified review
« Ms. Nancy Z. »

Michel at the front desk was extremely polite, courteous and helpful. He greeted promptly at check in and he also handled checkout for me. All personnel were absolutely the best, from the staff at the pool bar to the wonderful staff at Gabbianos. My room had an amazing view, and was so clean!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. We are delighted to read that you had an excellent stay with us and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. Thank you once again for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Sincerely, Severine Krawec General Manager

Pritam G. Business - 12/10/2018 AccorHotels certified review
« Peaceful and positive »

Found the ambience very peaceful and the atmosphere filled with positivity. It was very relaxing for mr

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to see you again in the near future. Sincerely, Severine Krawec General Manager

Sulaiman A. J. Families - 09/10/2018 AccorHotels certified review
« Lovely »

Good for the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Al j., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. We are delighted to read that you had an excellent stay with us and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another lovely stay with us. Sincerely, Severine Krawec General Manager

Rm Business - 07/10/2018 AccorHotels certified review
« good »

I had requested airport shuttle and late check-out at the time of booking but received no reply. I extended 2nd night stayfor business reasons. I arrived after 10 PM at receptionon 2nd night, they made me wait 45 mins at the reception to sort the extension, even though I had phoned the hotel reception at 2.00pm. I wanted to use the washroom & asked if I could come down in few minutes but they paid no heed & didn't validate my card. It was inappropriate as I was ready to come down to complete the formalities. It was not my fault they there system was not updated about my extended Stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the review and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Severine Krawec General Manager

Elhassan Friends - 07/10/2018 AccorHotels certified review
« Nice »

Nice two days in my life thanks ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Severine Krawec General Manager

-happylife Couples - 06/10/2018 AccorHotels certified review
« Another relaxing weekend »

It was an unplanned stay. We just had a glance an rate are very affordable. We had a relaxing and stress-free weekend at best value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed the stay with us and hope to welcome you back again in the future. Sincerely, Severine Krawec General Manager

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