Novotel Mumbai Juhu Beach Hotel 0 star

TripAdvisor rating 3.5/5 2,487 reviews
Novotel Mumbai Juhu Beach
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+ 23 Services
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Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Fitness Centre and outdoor swimming pool to soak yourself in the sun

  • Premier Rooms - lounge access with free cocktails for 2 hours and airport transfers free.

  • Rooms are currently under renovation. There will be minimal noise from 0900 a.m. to 7 p.m.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg
Juhu Beach
400 049
mumbai
india

Tel: +912266934444

Fax: (+91)22/66934455

Contact email

Check-in from 15h00

Check out up to 12h00

  • JUHU BUS STOP, 500M, 5 MINS :  

  • DN NAGAR METRO, 3 KM :  

  • By plane

    CHHATRAPATI SHIVAJI INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By plane

    DOMESTIC AIRPORT At 5.5km / 3.42 miles - Shuttle paying

  • By helicopter

    JUHU AERODROME, 10 MINS At 2.5km / 1.55 miles

  • By car

    COLABA, GATEWAY OF INDIA At 28km / 17.4 miles

  • By car

    MARINE DRIVE At 28km / 17.4 miles

  • By car

    WESTERN EXPRESS HIGHWAY At 4.5km / 2.8 miles

  • By train

    VILE PARLE STATION At 2.3km / 1.43 miles

GPS :19.108683, 72.824364

Our accommodations

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Premier rooms and Suites offer access to Premier lounge with complimentary cocktail hours from 6pm to 8pm, airport transfers and 50% discount on laundry.

Superior King Bed City View

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Twin Bed City View

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior King Bed Ocean View

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Twin Bed Ocean View

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Premier King Bed City View, Premier lounge access, Two way Airport Transfers

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Premier Twin Bed City View, Premier Lounge access, Two way airport transfers

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Premier King Bed Ocean View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Suite King Bed City View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Suite King Bed Ocean View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • Satellite/cable colour TV

Royal Suite King Bed Ocean View

  • Max. number of persons: 4
  • Area: From 83
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

SAMPAN-CHINESE DINING

Type of cuisine: Chinese

A legendary fine dining restaurant, located at the lobby level, serves delicious Chinese cuisine hand-crafted by our chefs.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE-PAN-INDIAN ALL DAY

Type of cuisine: Cafe

Our signature restaurant, serves a mélange of pan-Indian and world cuisines, 24 hrs a day. Located at the lobby level offering a lavish buffet & à-la-carte service, we recommend that you make prior reservations for lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAGEECHA-INDIAN DINING

Type of cuisine: Regional

Seasonal, terrace restaurant, features the forgotten recipes of ancient India painstakingly created by our chefs as a special, unlimited four course treats by the poolside.

Dinner

18:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIO-ITALIAN DINING

Type of cuisine: Italian

Olio means 'oil' in Italian. The name signifies the essence of the restaurant. Our specialty restaurant features live cooking, authentic Italian wood-fired pizza ovens. Located at the lobby level.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PECHE MIGNON

Type of cuisine: French

Juhu's Only French Pâtisserie, presents a lavish array of fresh and vibrantly flavoured pastries, breads with a variety of chocolates that are sure to hit every sweet spot. Located at the lobby level it produces luxurious and whimsical creations

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business center/meeting room use, express check in/out, airport transfers, tea/coffee, and evening cocktails. Upgrade fee applies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GADDA DA VIDA-CHIC SEA LOUNGE

Photo non contractuelle / Strictly non binding

Relax and enjoy modern contemporary music and a view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers creative food and a wide range of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 440

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Mumbai Juhu Beach

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.5/5

4,589 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,487 reviews

Great hospitality!!!

Customer review rating 3.5/5

Shiv Couples - 16/10/2019 AccorHotels review

I have stayed in Accor group of hotels across the world, and I can vouch your hospitality way above the rest. Current stay was to celebrate my wife's birthday, and your staff went all out to make this special. Guests I have invited for celebration were greatly impressed. Thank you Novotel Juhu.

Dear Mr. Shiv S., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Poor Attention to detail

Customer review rating 3.5/5

L. Couples - 15/10/2019 AccorHotels review

At 3 am in morning the room was given to us was not we had paid for in advance Again the level of attention is very poor everything needs to be requested twice minimum Being a silver member of Accor group does NOT Help may be pointless being a member of Accor

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. We regret that your experience did not meet your expectations; please allow me to express our sincere apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have addressed your detailed feedback with our teams to prevent future occurrence of such lapse. Please allow me to add that your observations are not reflective of our normal guest service standards and request you to give us an opportunity to showcase that to you on your next visit. Sincerely, Gorav Arora General Manager

Exemplary Service

Customer review rating 3.5/5

Sanjiv S. Solo - 13/10/2019 AccorHotels review

The staff was exceptionally cordial. I found Ms Poonam Kadam at guest relations to be caring & compassionate. Room cleaning staff Deepti Shinde & Pushkaar to be excellent & the same could be said of Harsbada Gaikwad at the Square as well as front desk manager Mahesh & Diego. All round your staff was well mannered & respectful.

Dear Sanjiv S., Thank you for choosing us as your accommodation choice during your visit to Mumbai and also for taking the time to share your wonderful experience. We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward. We thank you once again for your patronage and we look forward to welcoming you back in the very near future. Sincerely, Gorav Arora General Manager

Good location but very ordinary hotel

Customer review rating 3.5/5

Amit P. Business - 12/10/2019 AccorHotels review

Except sea facing location this hotel has nothing! Coffee shop is dark gloomy depressing ! Sea facing bar has an embargo of billing of not below Rs1200/- per person , no hand tissue in the room ! Only one bottle of water for whole day !

Dear Mr. Amit P., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured your feedback has been addressed with the respective team for their attention. Also, please allow me to add, our rates are highly competitive and are priced in line with similar hotels. However, we appreciate you sharing this feedback with us and take it in the stride it is intended. Again, we appreciate your sharing your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora General Manager
Customer review rating 3.5/5

Navin Families - 12/10/2019 AccorHotels review

Location is awesome indeed. That's the main reason for me to stay there with my family this time.

Dear Navin V., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Great

Customer review rating 3.5/5

Karl K. Families - 09/10/2019 AccorHotels review

Very impressed with the courtesy extended to me & my parents.

Dear Karl K., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Nice hotel with nice ocean view....

Customer review rating 3.5/5

Srinivas A. Families - 08/10/2019 AccorHotels review

The trip was overall a pleasant and Gr8...

Dear Srinivas A., My team joins me in conveying a big thank you to you for the appreciative note you have so kindly taken the time to post and are thrilled to note that we exceeded your expectations in all areas. It was our pleasure being at your service and we look forward to welcoming you back in the near future Sincerely, Gorav Arora General Manager

Felt I was getting ripe off

Customer review rating 3.5/5

Graham B. Couples - 07/10/2019 AccorHotels review

This hotel advertises itself as 5* this is inaccurate not more than a 3*. Your concierge department needs to be replaced or fully retrained with staff that have the customers interests and not trying to take advantage. Our first time in Mumbai and was charged over £50 for a taxi ride. Also they quoted 3000 rupees to take us to a station no more than 9km away, I got they same journey for 500 rupees. I had a sizeable amount of money to spend in Mumbai however I spent this elsewhere where I got value.

Dear Graham B., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please accept my sincere apologies. Please allow me to assure you that our rates are highly competitive and are priced in line with similar hotels, however, we appreciate you sharing the feedback and take it in the manner it is intended. Our relationship with our guests is of paramount importance to us. I trust this experience will not alter your perception of our service standards and that you will give us the opportunity of welcoming you again soon. Sincerely, Gorav Arora General Manager

Mosquito and flies. Main room door was having locking problem. There was no slippers and fetal kit inside the room

Customer review rating 3.5/5

Priya T. Business - 05/10/2019 AccorHotels review

Experience was fine but few things were not upto the mark

Dear Priya T., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; rest assured, appropriate measures have been taken to address your feedback to avoid such lapse in the future. Please allow me to add that your observations are not reflective of our normal guest service standards and request you to give us an opportunity to showcase that to you on your next visit to Novotel Mumbai Juhu Beach. Sincerely, Gorav Arora General Manager
Customer review rating 3.5/5

Anonymous Solo - 05/10/2019 AccorHotels review

I paid for a room in front of the sea, put unfortunately it wasn’t just a little part of the sea

Dear Hiba A., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please allow me to assure you, the categories of rooms are always subject to availability. However, we appreciate your feedback and take it in the stride it is intended. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora General Manager

short 3 nights stay

Customer review rating 3.5/5

Atul L. Couples - 04/10/2019 AccorHotels review

this short stay was a family bereavement ,hotel was quiet busy .didn't use much of the facilities only came to sleep at the hotel rooms have been upgraded recently and makes a difference . breakfast was good with platy of choices. the best bit was the hotel bar sitting outside facing the sea front and a nice flizz blowing

Dear Attul Kumar l., Thank you for choosing us as your accommodation choice during your visit to Mumbai and also for taking the time to share your valuable feedback. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I certainly look forward to the privilege of personally welcoming you back. Sincerely, Gorav Arora General Manager

Nice Location, Good rooms

Customer review rating 3.5/5

Ashish Families - 04/10/2019 AccorHotels review

Novotel Juhu location is key, and rooms are good. Restaurant are decent and Tried Breakfast buffet, service is reasonable.

Dear Ashish K., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Could be better

Customer review rating 3.5/5

Akash Couples - 04/10/2019 AccorHotels review

Faced issues with electricity failure and didn't get compensated for this lack of service. Raised this issue with the duty manager and failed to get a satisfactory conclusion.

Worth it

Customer review rating 3.5/5

Aj Business - 03/10/2019 AccorHotels review

very happy to have stayed here. the service, location, food at the hotel was really good. neat and clean rooms with friendly staff. the facilities are excellent too.

Dear Advait J., We indeed endeavor to create memorable experiences to take home with you and I’m glad that we could be of service to you. Your patronage of Novotel Mumbai Juhu Beach is much appreciated and we all hope to welcome you back again very soon. Sincerely, Gorav Arora General Manager

A very pleasant and delightful experience

Customer review rating 3.5/5

Mr. N. K. Business - 02/10/2019 AccorHotels review

The courteous and helpful staff made the stay more enjoyable. Comfortable rooms and nice amenities. Cleanliness is also exemplary I would prefer a daily English newspaper in my room. I am again coming on 5, 6 and 7 October and so would like a daily newspaper

Great Location.. Great Service

Customer review rating 3.5/5

Indrani B. Business - 01/10/2019 AccorHotels review

The location and service was commendable. Would like to stay back here when in Mumbai..

Dear Indrani B., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Awesome overall stay at Novotel

Customer review rating 3.5/5

Navin Families - 01/10/2019 AccorHotels review

We had an awesome experience at the hotel. The staff was friendly and the breakfast spread was extensive. Only one suggestion . Hope the area around the swming pool gets upgraded soon.

Dear Navin S., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

veey.much satisfied with hospitality from all

Customer review rating 3.5/5

Bidhan S. Families - 01/10/2019 AccorHotels review

veey nice and comfortable

Dear Bidhan s., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Welcoming, Clean and Tidy

Customer review rating 3.5/5

Mohammad S. M. Business - 29/09/2019 AccorHotels review

Room: Nice and clean. I liked the facility of iron. TV channels should be enriched. Food: Good Indian food @ The SQUARE! Can be better if mutton/ beef were included in buffet @ The SQUARE. I had a flight at 8:40am Mumbai to Dhaka and I had to leave the Hotel by 5:00 am. I had the booking as bed+breakfast. But as early leaver I could have managed a very ordinary snacks at 5:00am. It should be much better for such early birds as the breakfast is already paid and there is a 24 hrs restaurant inside. Restuarant options: Liked the Italian ''OLIO''. Good food! Good hospitality. Front Desk: Good Service! Airport pick up and drop service: Good service but very much costly. Guidance for site seeing: Not much information from the front desk.

Dear Md Shumon M., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. I am glad that you liked the team and services provided by them. Please rest assured we have well noted your feedback and addressed the same with our concerned teams. It would be our immense pleasure to host you again. We look forward to your next visit. Sincerely, Gorav Arora General Manager

Average stay

TripAdvisor rating 3.5/5

anettg2014 Family - 28/09/2019 TripAdvisor review

Location is ok. Many things in walking distance. Restaurants of different quality, massage, money exchange etc Staff mostly was nice, but when i asked for technician to check a/c took two days and five calls and oersonally complain to the manager to actually get one! Also they put us in the room right next to the construction (they upgrading the rooms) and they were working outside the hours. After many complaints they finally stopped late evening!

Dear Anettg2014, Thank you for staying at Novotel Mumbai Juhu Beach and taking the time to share your stay experience with us. At Novotel Mumbai Juhu Beach, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Please rest assured that this service lapse was reviewed with the concerned teams to ensure a renewed commitment to our normally high standards. Thank you once again for your time and I look forward to welcoming you back. Regards, Gorav Arora General Manager
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