Hotel - Aparthotel Adagio La Defense Kleber
Adagio Hotel Adagio Hotel

Aparthotel Adagio La Defense Kleber

3.5/5 194 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Our apartments

  • 88 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
  • 19 family apartments
  • 52 apartments for 4 people or more
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Microwave in room
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our apartments fittings
3.8/5 AccorHotels Rating 570 reviews

Our guest reviews for Aparthotel Adagio La Defense Kleber

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 194 reviews
Anonymous Business - 14/10/2018 AccorHotels certified review
« Mr »

Overall it was good. The receptionist when we checked in was extremely helpful and courteous.

Rickey Business - 01/10/2018 AccorHotels certified review
« Think the housekeeper need to look after some things »

It was ok, a nice view. And breakfast is ok too. But there some things that should be fixed, typically a housekeeper job. It drags down when something like foot list missing and things are worn out here and there.

Tarun K. Business - 30/09/2018 AccorHotels certified review
« The cost and benefits are not at par »

The cost of staying @ ~220 per night is quite high with the provided facilities. I believe, same facilities are provided from other hotels from 120 to 150 euro per day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TARUN K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. We try everyday, to make, Adagio le Défense Kleber, a better place for your satisfaction. We improve the debit of our Wifi. Now it's superior than before. We hope, we will have the occasion the welcome you soon to show you our progress. Have a lovely day, Henri RABOT - General Manager Adagio La Defense Kleber

Anonymous Families - 22/09/2018 AccorHotels certified review

some of the staff were disrespectful, not helping us or answering our questions because they said we dont understand trying not to understand, however in the reception there was a sign that they speak english. others were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.A., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. Please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henri RABOT - General Manager Adagio La Defense Kleber

Mohan R. Business - 21/09/2018 AccorHotels certified review
« Good Hotel to Stay »

it was good rooms and facilities. Receptionist was helpfull to resolve the things. Improvements: need a dustbin in living room. need a dustbin in Toilet. Kitchen essentials need to increase like small spoons, bowls, Non stick pans. regards, Mohan R..

Anonymous Families - 06/08/2018 AccorHotels certified review

Morning shift at the reception rude and with very bad manners. Room were not very clea , blood stains at the door frame in the WC, parking expensive for a very bad service door control remote broken...

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANZ J., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. We are truly saddened to read your comments following your recent stay and have taken note of each of the points raised. At Adagio, your feedback is very important to us. We are sorry for the problem encountered with the front, your apartment and others services. We will make every effort to ensure that it does not happen again. Regarding pour parking place rate, We do the utmost to offer our guests the best value for money and believe that, at €15 in La Défense, our prices is not an expensive rate. We hope to have the opportunity to welcome you back to one of our Adagio aparthotels in order to leave a better impression. Have a lovely day, Henri RABOT - General Manager Adagio La Defense Kleber

Mithun S. Business - 02/08/2018 AccorHotels certified review
« It was wonderful !!! »

This was my first visit to Paris and was a little tensed about the stay over there. I was very lucky to stay in Aparthotel Adagio La Défense Kléber. Everything is very good about this hotel. Including the staff, food, rooms and services. Will surely suggest anyone who visits Paris to choose your hotel and even I would stay during my next visit. Mercy !!!

Mohit A. Business - 31/07/2018 AccorHotels certified review
« Not good »

Facilities are not available during weekends and after 5 pm daily. Cleaning was not good, maintainece was poor. For example if the elevator got faulty it took weeks to fix it.

Eric I. Families - 13/07/2018 AccorHotels certified review
« Below expectation. »

Though the apartment was okay, a lot of kitchen utensils like pots were not available. Cleaning, change of bed sheets and others had to be paid for extra which we were not aware of.

Anonymous Families - 05/07/2018 AccorHotels certified review
« Alqarni »

Not enough good- no air condition-one remote cotrol for parking!!- corridors are dirty

F. O. Business - 02/07/2018 AccorHotels certified review
« Very good »

The staff were very great and accessible. The provided support when required. Rooms were cleaned on the required dates. Generally a good experience

Patricia Friends - 10/06/2018 AccorHotels certified review
« Nice place »

the appartment has everything that you need, like a second home. And the guy at the reception was very helpfull when we asked him about the public transportation, plus he speaks english very well!

Family - 13/05/2018 TripAdvisor review
« Old and unkept no air conditioning. »

I have been a long term user of Accord branded hotel, it was my first time in an Adagio Appart Hotel (rated 4 stars in France) and it was the first time too that I was so disappointed in a hotel stay. I was travelling with my wife, my In Laws, my Parents and my twos children of 2 years old and 2 months old. I stayed on the 14th floor (apparently the biggest apartment in the hotel) First point getting in the room, the installation are really aged, bordering on dirty and worn out, carpets are in bad need of a deep cleaning and in the toilets the plinth are cracked and starting to fall apart. The water system is inefficient with either very cold water with lot of debit or very hot water with little to no debit and water pressure, it was really difficult to get in the shower and worst to get the babies to get a bath. The second and worst was the temperature in the room. The hotel was advertised as having an air cooler. Little did i know that it was impossible to switch on on our own. On the first night it was very difficult for the babies and the adults to get some sleep as the room temperature was way too high on the top floor. I complained many times but to no avail as it was a collective air cooler and the management decided that it was not hot enough to switch it on. I send many email to reception and management to to get answered the same. Management offered no solution others than invite us for breakfast for one day which i found quite offensive as i already paid for all the breakfasts for the length of the stay (felt like the manager did not even bother to look at my file before offering us this meagre compensation). Finally the front desk lady as i was leaving and told her that i prepaid for the breakfast offered a rebate on the car park for one car (a total of 45 euros). Just to had to the insult, the offered compensation breakfasts for our family of 6 adults were retailed at 12 euros per person so we were offered 72 euros by management but got a rebate of only 45 euros at the end. In the meantime by speaking with maintenance staff from the hotel on site they told me that they could switch on the cooler by themselves but the manager in his mail told that it was to be done on a certain date by an external company and only if the building's internal temperature was more than 20 degrees. I did not bring a thermometer but i know for a fact that the temperature was way higher than this. All this resulted in a very poor stay as my 2 kids and us could .

A. B. Families - 12/05/2018 AccorHotels certified review
« Aging and dirty installations, no air cooler, very hot could not sleep »

I have been a long term user of Accord branded hotel, it was my first time in an Adagio Appart Hotel (rated 4 stars in France) and it was the first time too that I was so disappointed in a hotel stay. I was travelling with my wife, my In Laws, my Parents and my twos children of 2 years old and 2 months old. I stayed on the 14th floor (apparently the biggest apartment in the hotel) First point getting in the room, the installation are really aged, bordering on dirty and worn out, carpets are in bad need of a deep cleaning and in the toilets the plinth are cracked and starting to fall apart. The water system is inefficient with either very cold water with lot of debit or very hot water with little to no debit and water pressure, it was really difficult to get in the shower and worst to get the babies to get a bath. The second and worst was the temperature in the room. The hotel was advertised as having an air cooler. Little did i know that it was impossible to switch on on our own. On the first night it was very difficult for the babies and the adults to get some sleep as the room temperature was way too high on the top floor. I complained many times but to no avail as it was a collective air cooler and the management decided that it was not hot enough to switch it on. I send many email to reception and management to to get answered the same. Management offered no solution others than invite us for breakfast for one day which i found quite offensive as i already paid for all the breakfasts for the length of the stay (felt like the manager did not even bother to look at my file before offering us this meagre compensation). Finally the front desk lady as i was leaving and told her that i prepaid for the breakfast offered a rebate on the car park for one car (a total of 45 euros). Just to had to the insult, the offered compensation breakfasts for our family of 6 adults were retailed at 12 euros per person so we were offered 72 euros by management but got a rebate of only 45 euros at the end. In the meantime by speaking with maintenance staff from the hotel on site they told me that they could switch on the cooler by themselves but the manager in his mail told that it was to be done on a certain date by an external company and only if the building's internal temperature was more than 20 degrees. I did not bring a thermometer but i know for a fact that the temperature was way higher than this. All this resulted in a very poor stay as my 2 kids and us could hardly sleep on the first and second night, plus receiving patronising emails from management citing that they understood that i took great importance in an air conditioning system as in fact i took great importance in the health and well being of my kids and paying for a fair price for a night stay and finaly getting offered something as a commercial gesture but ended felling even more angry and cheated. I still do not understand how this place got a 4 star rating. I will never again stay in an adagio appart hotel and honestly think very badly of the Accor hotel management system as of now. It was the most disappointing stay i have done in the recent years and the worst value for money too as they charge you the 4 star price with none of the services, cleanliness and welcoming. Of course i took pictures of all that i advance in case you need it if you ever think of investigating further the matter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. A., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the refreshing of your apartments this mode can not be activated when the night outside temperature is too cool (10 / 18C °), heating being requested on this period. I understand that on one night you want a cooler temperature inside. Since the system went into cold mode to cool the indoor temperature of the apartments. Your return on a border and carpet have been corrected by the maintenance department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henri RABOT - General Manager Adagio La Defense Kleber

Olalere Business - 06/05/2018 AccorHotels certified review
« Disappointed »

My 1st time at an Adagio but will not try it again. I booked a room described as twin or double bed but i indicated 1 person. I was given a twin bed room. I requested to have a double bed or they use one linen to cover the 2. That was refused. Secondly, the window blind was not wide enough to block out light from outside. I complained but was told to manage. I couldn't wait for day break to run out of that jail never to come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLALERE B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence about double bed and window. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henri RABOT - General Manager Adagio La Defense Kleber

Nataliya S. Families - 29/04/2018 AccorHotels certified review
« Things left in the room disappear »

I forgot my coat in the room after the check-out. After calling the hotel 4 times, the answer was that they did not found it. They never called back, and no traces of the coat whatsoever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATALIYA S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding this coat never found, since your departure did you have a return can be following an oversight in a taxi or other transport? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henri RABOT - General Manager Adagio La Defense Kleber

Ramakanth Business - 23/04/2018 AccorHotels certified review
« Good. Can be Better »

It was overall Good. Clean and Tidy. Rooms are good and well maintained. However, the room temperature is not good. Suffered a lot with the Air-Conditioner because of the warm weather in Paris and could not find myself relaxed after reaching home. Hopefully it can be improved. Also noticed that the balcony was not clean enough

Wim Couples - 18/04/2018 AccorHotels certified review

Dear, I was disappointed by your hotel. The room was not cleaned on arrival and in general did not correspond to the four star rating. This will be my last time in an Adagio hotel. Best Regards, Wim

Our hotel has responded to the review
Our hotel has responded to the review

Dear WIM R., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I’m sorry to hear that our housekeeping service did not meet your expectations. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henri RABOT - General Manager Adagio La Defense Kleber

Salim Families - 07/04/2018 AccorHotels certified review
« Uncleanliness »

Because of aging apartments it’s need a lot of work for refurbishment, the staff at chicken didn’t accept when I told hem that I booked for breakfast for 5 of us, when I told him I have a confirmation that I booked for 5 he keep repeating that he knew his job better than me Later when I showed him the confirmation you asked to send him my confirmation and still need for clarefecation from the manger Be in mind I booked through the hotel website and it seems to have issue, This not the first Adagio apartment I stayed in Paris, however I’m sad to say that was the worse one ever been

Our hotel has responded to the review
Our hotel has responded to the review

Dear SALIM A., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henri RABOT - General Manager Adagio La Defense Kleber

Anonymous Families - 28/03/2018 AccorHotels certified review
« Nice apartment with Tour Eiffel view »

We have stayed in a 6 pers. apartment on the last floor with an amazing view of the Tour Eiffel and skyskrapers in La Defense. The appartment had all the ameneties that we needed, the only problem was the heat in the bedrooms ( in the livingroom it was working very well) and the noise made every time we closed and opened the doors. Great reception and staff, very helpful. Good place to come again.

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