ibis budget Luzern City 1 star

TripAdvisor rating 3.5/5 1,717 reviews
ibis budget Luzern City
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Room 1

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Hotel extras

  • Reception is open 24 hours a day

  • Free public transport ticket for the city of Lucerne

  • Free WIFI

  • Buffet breakfast from 6am to midday

  • Participant in the ibis Business Card Program

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Luzern City

KELLERSTRASSE 6
6005
luzern
switzerland

Tel: +41413678000

Fax: (+41)413678010

Contact email

Check-in from 12h00

Check out up to 12h00

  • From Luzern Train Station :   4 Brünigstrasse

  • By plane

    AEROPORT INTERNATIONAL At 17km / 10.56 miles

  • By train

    HAUPTBAHNHOF LUZERN At 1km / 0.62 miles

GPS :47.043658, 8.311341

Our guest reviews for
ibis budget Luzern City

100% genuine reviews from our guests

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AccorHotels Rating 4.0/5

3,661 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,717 reviews

wonderful location for a budget Luzern trip

Customer review rating 4.0/5

Me A. Friends - 12/04/2019 AccorHotels certified review

Stress free, friendly and accomodating staff, clean and efficient rooms. Enjoyed our stay. Had a very good night sleep.

Budget accomodation at good location

Customer review rating 4.0/5

Tanny T. Friends - 12/04/2019 AccorHotels certified review

The location is perfect! Very near from/to central station and bus stop. supermarket just next to hotel. The room was clean eventhough quite small. I enjoyed my stay at this hotel.

Good for stay

Customer review rating 4.0/5

Widya D. Couples - 07/04/2019 AccorHotels certified review

Clean, close with city center & few meter from bus stop

Normal

Customer review rating 4.0/5

Anonymous Friends - 05/04/2019 AccorHotels certified review

You should not take price of bag deposit.

The room is too small

Customer review rating 4.0/5

감. Families - 31/03/2019 AccorHotels certified review

Facility is not perfect there is no tea pot and tea or coffee also too small room

Dear SANG HO K., Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. The size of the rooms and bathrooms is something we can't change. There's so much to explore right at our doorstep that it would almost be a waste of time to stay in the room! Except for the comfort of our ibis sweet bed of course. We do have hot water ,coffee and tea available in the lobby area for 24 Hours.Should there be something wrong with the room, we encourage you to contact our reception, we will fix it within 15 minutes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wishing you and your Family a Beautiful Week. With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser
Customer review rating 4.0/5

Anonymous Families - 29/03/2019 AccorHotels certified review

In my room heater was not working. Even fan of AC was not running on middle speed. Staff gave me portable heater and informed they can do only this help.

Dear PRIYANK D., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Ibis Budget at Luzern city, Switzerland

TripAdvisor rating 3.5/5

Journey23825059962 Family - 23/03/2019 TripAdvisor review

Walking distance to train station and tourist spots. Relatively clean, room fairly small, challenging for couple with 2 luggage. Staffs were friendly, helpful and provided good tips to travel around the city.

Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! The size of the rooms and bathrooms is something we can't change. There's so much to explore right at our doorstep that it would almost be a waste of time to stay in the room! Except for the comfort of our ibis sweet bed of course. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. Thank you again for your kind words and we're looking forward to your next visit! With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

So very relaxing!

Customer review rating 4.0/5

Marilyn G. Couples - 19/03/2019 AccorHotels certified review

My husband was in hospital , for 6 days, undergoing surgery and after a long day at the Clinic it was just perfect coming back to such friendly faces and peaceful atmosphere when I came in, and a relaxing nights sleep in the most comfortable bed I have ever had in a Hotel. So quiet and in the morning, the wonderful smell of coffee wafting up to the room was a great wake up call followed by such a fresh breakfast buffet..5* experience on an amazing Budget!!

Dear MARILYN G., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us and that our staff were great. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Good

Customer review rating 4.0/5

Anonymous Families - 18/03/2019 AccorHotels certified review

Accessible thru bus from train station. The receptionist was a lot of help in providing and explaining the Luzern Map with places to go. The rooms were small but clean. It was a practical choice as we used it for sleeping.

Dear MARIA CONCEPCION G., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Good place to live

Customer review rating 4.0/5

Ryan V. K. Families - 14/03/2019 AccorHotels certified review

Clean hotel, room was tidy and bed was comfy. Breakfast was good for a budget hotel. The soundproofness of the room could get a bit of help.

Dear RYAN K., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget in Luzern City Front office

Good with clear business improvement

Customer review rating 4.0/5

S. K. Business - 11/03/2019 AccorHotels certified review

It was a nice experience to sleep over at night by Ibis Luzern.

Dear Salal Hyder K., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget in Luzern City Hikari Miyahira

Clean budget hotel close to the train station and centre

Customer review rating 4.0/5

Norman Couples - 06/03/2019 AccorHotels certified review

The room was freshly painted and very clean with change of towels provided daily. The room was very basic and I think the description should have stated that there were no drawers or wardrobes for clothes. The staff were very pleasant and there was adequate food for breakfast. Some hot food such as bacon, sausages, scrambled eggs would have been nice ( as our friends had at the Budget Style hotel)

Dear Norman T., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget in Luzern City Hikari Miyahira

no iron in room

Customer review rating 4.0/5

Alan Business - 04/03/2019 AccorHotels certified review

having to pay a deposit for the Iron was a bit offensive, for an Accor member of my status

Dear Alan D., Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel ibis budget in Luzern City Hikari Miyahira

Simple and easy

Customer review rating 4.0/5

Eugen Business - 27/02/2019 AccorHotels certified review

Tolles günstiges Hotel

Dear Eugen S., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget in Luzern City Hikari Miyahira

Very good cost benefit.

Customer review rating 4.0/5

Renato Couples - 25/02/2019 AccorHotels certified review

Nice hotel, delivering what it is promised. Clean facilities, organised place and quite close to the olde center (distance is overcame by a city daily public transportation ticket given by the hotel to guests). I just missed a clear description for check-in/out time when booking it by Accor App.

Dear RENATO Z., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget in Luzern City Hikari Miyahira

Very well located

Customer review rating 4.0/5

Enrique C. Families - 22/01/2019 AccorHotels certified review

Close to city center, very friendly staff Rooms were clean and as expected

Dear ENRIQUE C., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good short term stay option

Customer review rating 4.0/5

Amy Couples - 18/01/2019 AccorHotels certified review

Good accommodation for a short term stay, simple to get around and into the city center from the hotel. Hotel staff very accommodating and friendly.

Dear Ms. Amy W., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget in Luzern City Hikari Miyahira

It was okay.

Customer review rating 4.0/5

M. Business - 14/01/2019 AccorHotels certified review

It was enough to stay there.

Dear D'ALONZO M., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget in Luzern City Hikari Miyahira

utterly satisfied

Customer review rating 4.0/5

Thari M. Couples - 09/01/2019 AccorHotels certified review

Overall experience of our stay is very good. If you want 4 star accommodation in Lucerne for 3 star pricetag, this is the place!!

Dear THARINDU M., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis budget in Luzern City Hikari Miyahira

Basic, but clean and tidy

TripAdvisor rating 3.5/5

timyoud Couples - 07/01/2019 TripAdvisor review

The hotel is located out of the town centre, but only a 10-15 minute walk from the station. Upon checking in, we were presented with a free bus pass to use during our stay, which was most useful! The room was tidy, however the third bed above the double was low and I banged my head on it! We also would have liked a bath mat or something to step onto when coming out of the shower as it is right in the room (not a separate bathroom)! Also nowhere to store suitcases. The breakfast was basic, but to be expected when staying at Ibis budget hotels. A small shop with simple meals and snacks available at reception and paid luggage storage facility.

Dear timoyoud Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With kind regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser
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