ibis Lausanne Centre Hotel 2 stars

TripAdvisor rating 4.0/5 1,317 reviews
ibis Lausanne Centre
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Room 1

Number of guests
Children's age
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 CHF
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 2 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Lausanne Centre

20 rue du Maupas
1004
lausanne
switzerland

Tel: +41213400707

Fax: (+41)21/3400717

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   3 ST-ROCH

  • By plane

    GENEVE COINTRIN At 59.8km / 37.16 miles

  • By train

    GARE CFF At 1km / 0.62 miles

GPS :46.524906, 6.625957

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed measuring 63 x 79 inches (160 x 200 cm)

  • Max. number of persons: x2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with twin beds measuring 31.5 x 79 inches (80 x 200 cm)

  • Max. number of persons: x2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed (63 x 79"/160 x 200 cm) + 1 single bed (35" x 79"/90 x 200 cm)

  • Max. number of persons: x3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS LAUSANNE CENTRE

Photo non contractuelle / Strictly non binding

24 HOURS

Our guest reviews for
ibis Lausanne Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,515 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,317 reviews

Customer review rating 4.4/5

Hayley A. Couples - 15/05/2019 AccorHotels certified review

Great location close to popular bus routes and city centre. Clean room but only x1 powerpoint on the other side of the room and minimal room for luggage.

Dear HAYLEY A., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

i. O.

Customer review rating 4.4/5

Meierzwo Business - 14/05/2019 AccorHotels certified review

i.O.

Dear JENS W., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

It was ok

Customer review rating 4.4/5

Weronika Couples - 12/05/2019 AccorHotels certified review

Some of the staff members were very helpful and well organised. Hotel clean and tidy. Good room service and tasty breakfast. Problem was with not working air conditioner. We were told this adjusts to outside weather conditions which is rather pointless because you cannot regulate temperature. Window did not open. Heat was absolutely unbearable at night and we couldn't sleep. We had to push for electric fan or transfer to another room. Eventually one of staff members took care of it and last night we spent in another room with window that opens. In general service was satisfying.

Dear WERONIKA K., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Excellent stay

Customer review rating 4.4/5

Gb Couples - 07/05/2019 AccorHotels certified review

Our stay started with the chance to leave our baggage before we could check-in, a very smart check-in and the possibility to keep the room for a couple of hours more on the check out day. The room is clean and beds comfortable. Breakfast buffet is excellent with a large selection of food. The staff is very kind and helpful. Big thank you to them for making our weekend an excellent experience.

Dear Giorgio B., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre
Customer review rating 4.4/5

D D. Friends - 06/05/2019 AccorHotels certified review

Had considerable trouble with room temp.

Dear CHARLES L., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Well-located hotel

TripAdvisor rating 4.0/5

Culture64639769857 Family - 06/05/2019 TripAdvisor review

The hotel is well located in Lausanne, very close to the centre and most animated part of the city, both day and night. Comfort is appropriate for this category and overall quality fits the price. The breakfast could be a bit enhanced with more fruits.

Average stay, but better than no bed over our heads.

Customer review rating 4.4/5

A. Families - 03/05/2019 AccorHotels certified review

The floating reception is a nice concept, but the hotel staff dont seem comfortable with it, every person we encountered seemed stressed. Also, we got mixed information from differing staff members.

Dear MAUDE A., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

All you need for a short stay

Customer review rating 4.4/5

Névyne Solo - 03/05/2019 AccorHotels certified review

Very satisfied during my 3 days stay. Clean and decent hotel, friendly and helpful staff, near the center and easy transports.

Dear NEVYNE ALEXANDRA Z., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Thoroughly enjoyed our stay at Ibis Lausanne. The Lausanne transport card was fabulous.

Customer review rating 4.4/5

Rob B. Couples - 03/05/2019 AccorHotels certified review

Thoroughly enjoyed our stay at the Ibis Lausanne ~ great staff who were very friendly and efficient. Great location and within easy walking distance and public transport at the door.

Dear ROBERT B., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Good

Customer review rating 4.4/5

Christian Families - 23/04/2019 AccorHotels certified review

The hospitality is good with good staff but the breakfast is horrible...and I waste my time cooking eggs before taking breakfast. Secondly the breads are over dry and am sure it is not covered once taken inside the kitchen. I will not recommend your breakfast to my friends but I can recommend lodging in your hotel without breakfast. Kind regards

Dear Christian O., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre
Customer review rating 4.4/5

Herr Families - 23/04/2019 AccorHotels certified review

Horrible. As hell.

Dear JOELLE A., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Superb staff

Customer review rating 4.4/5

Agung Couples - 22/04/2019 AccorHotels certified review

Staff was quick response and helpfull

Dear Agung R., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Efficient service

Customer review rating 4.4/5

Anonymous Friends - 15/04/2019 AccorHotels certified review

Clean and comfortable stay with efficient service

Dear JASMINE GEOK ENG A., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Pleasant stay in the center of Lausanne

Customer review rating 4.4/5

Jflow Friends - 15/04/2019 AccorHotels certified review

Being a regular client of Ibis Lausanne and most often satisfied in terms of quality/price (for Swiss standards), I wished that I had been warned that the hotel was going under renovation during my last stay. Also, the shower I had was falling apart and had a temporary shower curtain that was too long and making the shower itself very dark. You can tell that the hotel invested in the cheapest materials.

Dear Jennifer F., Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Great

Customer review rating 4.4/5

Ron M. Solo - 12/04/2019 AccorHotels certified review

Clean, comfortable, friendly in a good location

Dear Ronit m., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

No sleep during the night

Customer review rating 4.4/5

Alvaro Couples - 03/04/2019 AccorHotels certified review

Temperature too hot in the room. I could not reduce it usinng the air conditioning, as it did not work. we could not hardly sleep during all night. In addition the hotel did not have city maps on stock on our request. On top, the lobby and reception was on works. In summary, a real unpleasent stay.

Dear Sir Alvaro, Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hôtel ibis Lausanne Centre Dorsaf Aïssani Assistant Manager

Satisfactory experience but I would rate it lower than my other visits in the same hotel

Customer review rating 4.4/5

Anonymous Couples - 02/04/2019 AccorHotels certified review

Overall satisfied with the hotel. However, as I have stayed there before I noticed a few things that were different this time: 1. The breakfast / bar area was under renovation - I would have liked to know this in advance (when I booked preferably) 2. The room I was in was quite small compared to other rooms I stayed in the same hotel in m,y previous visits 3. Some of the staff members that I have seen in my previous visits seemed a bit stressed compared to other times I have stayed in the same hotel.

Dear Sir Radu, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the renovations, it's also difficulte for our staff and can have some stressing atmospher, and we are sorry about that. For the room, we have some bigger than other, do not hesitate to ask us at the booking time for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre Dorsaf Aïssani Assistant Manager

Clean, comfortable stay

Customer review rating 4.4/5

Acp Solo - 23/03/2019 AccorHotels certified review

Friendly staff answered questions and gave great local information. Hotel room was clean and comfortable with a great bed and shower. Location was close to bus stop that made getting around Lausanne easy.

Currently heavy construction work

TripAdvisor rating 4.0/5

Pascal B Business - 22/03/2019 TripAdvisor review

The lobby is under construction (march 2019). Staff were doing the best they could under the circumstances. The room was quite large, recently renovated and everything else fine. Bathroom also in order.

Staff and breakfast excellent but room was too warm and could not be cooled down or window opened.

Customer review rating 4.4/5

Allan S. Families - 19/03/2019 AccorHotels certified review

Generally a good experience and impressed with the staff who were both efficient and helpful. Air conditioning not able to deliver cool air and room without an opening window, was uncomfortably warm.

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