Mercure Budapest City Center Hotel 4.5 stars

TripAdvisor rating 4.0/5 3,203 reviews
Mercure Budapest City Center Hotel
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Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • LISZT FERENCPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Boat excursions
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20
1052
budapest
hungary

Tel: +3614853100

Fax: (+36)1/4853111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINE 15 :   SZERVITA TER

  • METRO BLUE LINE :   3 FERENCIEK TERE

  • METRO RED LINE :   2 DEÁK TÉR

  • METRO YELLOW LINE :   1 VÖRÖSMARTY TÉR

  • BY TRAM :   2 VIGADO TER

  • By plane

    LISZT FERENC At 20km / 12.43 miles - Shuttle paying

  • By train

    EASTERN RAILWAY At 2.5km / 1.55 miles

  • By train

    SOUTHERN RAILWAY At 2km / 1.24 miles

  • By train

    WESTERN RAILWAY At 2km / 1.24 miles

GPS :47.494183, 19.052557

Our accommodations

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

Superior room with the touch of Budapest - exclusive comfort with double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior room with the touch of Budapest - exclusive comfort with two separate beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege room with the touch of Budapest - exclusive comfort with privilege services

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Privilege room with the touch of Budapest-exclusive comfort with privilege services, twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

My Room - Taste of Hungary - exclusive comfort with privilege services

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Non Smoking Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite with private Infra Sauna

  • Max. number of persons: 3
  • Area: From 43
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

Winestone City Center

Type of cuisine: International

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Lunch

08:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 120

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Budapest City Center Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,254 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,203 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Steve S. Couples - 16/10/2019 AccorHotels review

Great location and value for money, however the room air conditioning could not be adjusted and it was very uncomfortable.

great space, easy access to everything, communication also good

Customer review rating 4.4/5

Anonymous Solo - 16/10/2019 AccorHotels review

I had no issues at all. The room was nice, clean and tidy. Hotel is in a great spot. Staff were extremely helpful.

Customer review rating 4.4/5

Schaaf Couples - 16/10/2019 AccorHotels review

Hotel good located and the Room was nice and clean. The breakfast area was disgusting. The personale was unfriendly and the cleaning of the table and around it was NOT okay at all.

Dear Schaaf, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I am really sorry that you have experienced inconveniences due to the unprofessional service in the breakfast room. Kindly be ensured, that we are taking the appropriate measures to address the issues in order to prevent future occurrence. I have already shared your review with the Food&Beverage Manager. On the other hand I was glad to read, that you were satisfied with our central location and the cleanliness of the hotel. I hope we will have another chance to accommodate you again in the future and we will be able to show you our true quality level service. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
Customer review rating 4.4/5

Jon Couples - 15/10/2019 AccorHotels review

Good location, Nice rooms, friendly staff and a very Nice breakfast. The coridors were a little mazy, and there were too few toilettes outside my room. Did find old candy under the matress. Overall experience was very good, and i will recomend you too others.

Friendly staff

Customer review rating 4.4/5

Kelmen O. Business - 14/10/2019 AccorHotels review

My stay was pleasant and nice. However, I was sadden by the lost of camera bag by my friend whom I recommended them to stay at this hotel. The lost of the camera bag was under the care of Concierge in which the hotel sadly said they are not responsible for the lost. It reflect badly on the accountability of the management.

Dear Kelmen O., Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I am truly sorry about the unfortunate event happened to your friends and I would like to apologise for every inconvenience it has caused to you and your friends. Kindly be ensured that we are taking the appropriate measures to address these issues in order to prevent future occurrences. I hope we will be able to gain back your trust in the hotel and we will have the chance to welcome you back in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Mrs jacqueline T.

Customer review rating 4.4/5

Mrs J. T. Couples - 14/10/2019 AccorHotels review

We had an enjoyable stay at your hotel it was very clean and comfortable the staff very helpful and a very good location for getting about.

Dear J. T., Thank you very much for your nice review. I very much appreciate that you have decided to share it with us and I am happy that you have enjoyed your stay with us. I have taken good note of your remark regarding the clean room and the central location. It was a special pleasure to read, that you have found my colleagues helpful and they could contribute to your stay. I hope your next stay with us will be just as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
Customer review rating 4.4/5

Timo T. Couples - 13/10/2019 AccorHotels review

Everything manageroima extreamlly Welldone.

Dear Timo T, First of all I would like to thank you for sharing your experience. Your feedback is very important for us. I am more than happy to read that you were very satisfied with our hotel and services. Your satisfaction is the best source of motivation for our team to keep up the good work. It would be our pleasure to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Good

Customer review rating 4.4/5

Anonymous Couples - 11/10/2019 AccorHotels review

Very good.

Dear Valued Guest, First and foremost I would like to thank you for choosing our hotel and taking your time to fill in our questionnaire. It seems from your scores that you could enjoy your stay and overall you were overall satisfied with our services. Your satisfaction is the best possible reward for us. I do hope you will give us the chance to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Like always love it

Customer review rating 4.4/5

Judith G. Families - 09/10/2019 AccorHotels review

It was my 4 times in this hotel. Perfect location. Wonderful breakfast, clean room, very nice stuff. The air condition was the only problem, a little noisy and not so effective sometimes.

Dear Judith G.. Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I was happy to read, it was your 4th time with us and you still had a great time. I have taken good note of your remarks regarding the wonderful breakfast, and the clean room. I also have to agree with you, our location is very central and perfect for a quick city break. On the other hand I would like to express my sincerest apologies regarding the air conditioning in the room. It hope it did not ruin your opinion regarding the hotel. I hope your following stays with us will be just as pleasant as the previous ones. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

good. my 2nd time+ ill come back more

Customer review rating 4.4/5

Henrietta P. Families - 08/10/2019 AccorHotels review

*water bottle on table could be cold in the room. especially on hot days.. * airport transportation for free maybe if you stay for long / hotel membership or something * hotels' souvenir s also could be great idea so i would remember the hotel and staying such as pens/ notbook/ etc... * milk for coffee !! really

Dear Henrietta P., Thank you very much for sharing your feedback following your stay at the Mercure Budapest City Center. It was really nice read, this was your second stay with us and we lived up to your expectations this time too. We are working hard to provide the best experience to all our guests and I was proud to see, it came through to you. I also very much appreciate your recommendations, I will share it with the team and we will take a few of them into consideration. I am looking forward welcoming you back in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Great hotel and perfect location

Customer review rating 4.4/5

Ted S. Couples - 08/10/2019 AccorHotels review

We had a great stay at the Budapest City Center Hotel. The location is central and within walking distance of all major sights We booked a Privilege Room which included access to the Privilege Lounge where you had a light breakfast and coffee each morning and a happy hour from 5:00-7:00 each day with wine and champagne and great snacks. Would be even more awesome if some beer was included. Only reason we didn't rate it higher is the air conditioning is not great.

Dear Ted S., Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I was happy to read your satisfied review, I am glad that you have enjoyed your stay with us. It was nice to see that you were satisfied with the Privilege Room and the Privilege Lounge as well. Not you are the first, who mentions the missing beer, I am going to share it with the management and we will take it into consideration. Thank you for sharing it with us. In the same time, I am truly sorry for the inconveniences, the lack of proper air conditioning has caused to you. I sincerely hope we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Everyone treated us as if they were the owners of the hotel.

Customer review rating 4.4/5

David B. Couples - 07/10/2019 AccorHotels review

Our room was very satisfactory. The food served at lunch and dinner was excellent as was the service. The server made us feel as if we were special guests without going too far. The location of the hotel offered convenient access to major tourist venues in the city. We required and received special assistance with medications that had to be kept frozen. The staff showed special initiative in seeking the best and safest ways to store the meds - beyond our expectations.

Dear David B., What a nice review! I very much appreciate that you have decided to share it with us following your stay! It is always a special pleasure to receive positive reviews like yours, and I am truly happy that my colleagues - for example at the restaurant, on in the reception - , contributed to your your pleasant stay. I have also taken good note of your remark regarding the central location. I have to agree with you, it is very ideal. I hope we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Short Business break in Budapest

Customer review rating 4.4/5

Nicolas G. Business - 06/10/2019 AccorHotels review

Great location in the city center of Budapest

Dear Nicolas G. Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I was glad to see, that you had a pleasant stay with us, even though it was just a quick business trip. As we are continuously striving to improve the quality of our services, I very much appreciate that you have shared, what should we improve - like the friendliness or the attention at the departure. I am going to share your comment with the team. I hope we will have another chance to accommodate you again in the future and maybe even for a longer stay. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
Customer review rating 4.4/5

Eli Couples - 06/10/2019 AccorHotels review

Hello They didn't clean the room for two days

Dear Eli, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I am really sorry, that you did not receive housekeeping service for days and I would like to apologise for any inconvenience you have experienced. I am going to share your feedback with the Housekeeping Manager in order to make sure, no similar mistakes will happen in the future. On the other hand I was glad to see, it did not ruin your experience with us and you would still recommend us. I hope we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
Customer review rating 4.4/5

Nir K. Couples - 06/10/2019 AccorHotels review

The food was good, the reception was vary fast to give us a room, the room was a litle small but its ok. When i come back i stay in this hotel

Dear Nir K., Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I was happy to read your fully satisfied review. I have taken good note of your remark regarding the efficient service you have received from the reception and the nice room. It was nice to read, that even though you have found the room a little small, you enjoyed it. I hope we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Amazing location, compact and enjoyable

Customer review rating 4.4/5

Alan B. Couples - 06/10/2019 AccorHotels review

Walk out the door on to a pretty and historic car free street. Abundance of restaurants within a short walk. Hotel restaurant and bar excellent for a quick meal. Central location within walking distance of many of the local points of interesf. We would recommend the hotel.

Dear Alan B., Thank you very much for such a nice review! I appreciate that you took the time to share it! It was such a kind description of our hotel and location it was a pleasure to read. I have taken good note of your remark regarding the amazing location and the excellent Winestone restaurant. I am going to share your comment with the team, because I am sure, it will be a great source of motivation for them to keep up the good work. Thank you very much for recommending us, I am looking forward welcoming you back in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
Customer review rating 4.4/5

Noreen Families - 06/10/2019 AccorHotels review

Disappointed with cleaning of rooms. But hotel clean and central.

Dear Noreen, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. First and foremost I would like to express my sincerest apologies regarding the inconveniences you have experienced in line with the housekeeping service. As we are continuously striving to improve the quality of our services, I very much appreciate that you have shared your concern. I have already forwarded your review to the Housekeeping Manager in order to address the issue and to make sure, no similar mistake will happen in the future. I sincerely hope we will have another chance to accommodate you again in the future and we will be able to gain back your trust. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Fantastic experience

Customer review rating 4.4/5

Gabor M. Families - 06/10/2019 AccorHotels review

Breakfast was superb

Dear Gabor M., I very much appreciate that you have decided to share your feedback following your stay at the Mercure Budapest City Center. I was delighted to read your fully satisfied review and I am happy that you had a fantastic experience with us. I have taken good note of your remark regarding the superb breakfast as well. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I hope, we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

perfect

Customer review rating 4.4/5

Oleksandr B. Business - 06/10/2019 AccorHotels review

very attentive and polite personnel with very good English. neat, quiet hotel in the best location

Dear Oleksander B., Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. It is always pleasure to receive positive feedback and I am really happy that all your experienced met with your expectations regarding the hotel. I have taken good note of your remark regarding the good location and the attentive and polite personal. I am going to share your review with the team, because I am sure, it will be a great source of motivation for them to keep up the good work. I am looking forward welcoming you back in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

VERY GOOD

Customer review rating 4.4/5

Samuel H. Families - 06/10/2019 AccorHotels review

VERY GOOD EXPERIENCE

Dear Shmuel H., Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I was really happy to see that you were full satisfied with our hotel and had a very good experiences. We are working hard to provide the best service to all our guests and I was proud to read, it came through to you. I very much appreciate that you would recommend our hotel, I am looking forward welcoming you back in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
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