Sofitel Dubai The Palm Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 7,685 reviews
Sofitel Dubai The Palm Resort & Spa
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Hotel extras

  • A privileged setting on The Palm

  • Unique Polynesian-style experience

  • Enriching, diverse fine dining

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Skiing
Catering
  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm Resort & Spa

The Palm Jumeirah
East Crescent road
55558
dubai
united arab emirates

Tel: +971044556677

Fax: (+971)0/44556670

Contact email

Check-in from 15h00

Check out up to 12h00

  • PALM MONORAIL :   AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 43.9km / 27.28 miles - Shuttle paying

GPS :25.14025, 55.13242

Currently, close to our hotel

Ski Dubai, leisure

From 01/01/2013 to 31/12/2019

At 7.2 km

Shopping at the Dubai Mall

From 01/01/2019 to 31/12/2019

At 15 km

International Autumn Trade Fair

From 19/11/2019 to 21/11/2019

At 18 km

International Motor Show

From 12/11/2019 to 16/11/2019

At 18 km

VOD Dubai International Jewellery Show

From 13/11/2019 to 16/11/2019

At 18 km

Emirates Airline Dubai Rugby Sevens

From 05/12/2019 to 07/12/2019

At 23 km

Our accommodations

CLASSIC ROOM, 1 king-size bed or twin beds, Kids Club and private beach

  • Max. number of persons: ‌3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Shoe polisher(...)

LUXURY ROOM SEA VIEW, 1 King Size Bed, Balcony, Private Beach access.

  • Max. number of persons: ‌3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Beach access.

  • Max. number of persons: ‌3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Beach access.

  • Max. number of persons: ‌3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Size Bed, Sofabed

  • Max. number of persons: ‌4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE SEA VIEW, 1 King Size Bed, Sofabed.

  • Max. number of persons: ‌4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

BEACH SUITE, 1 King Size Bed, Sofabed, Living Room.

  • Max. number of persons: ‌4
  • Area: From 85
  • Views: Ocean/Sea view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLUB BEACH SUITE, 1 king-size bed, sofa bed, Club Millésime access

  • Max. number of persons: ‌4
  • Area: From 85
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

OPERA SUITE, 2 King Size Beds, 2 Bedrooms, Club Millésime & Private Beach access

  • Max. number of persons: ‌6
  • Area: From 125
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

BEACH VILLA with Butler, 3 bedrooms, Terrace, Private Pool, Airport Transfer, Club Millésime.

  • Max. number of persons: ‌8
  • Area: From 345
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

THE PALM SUITE with Butler, 4 bedrooms, Balconies, Kitchen, Airport Transfer, Club Millésime.

  • Max. number of persons: ‌9
  • Area: From 450
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

PRESTIGE SUITE, 1 King Size Beds, SofaBed, Living Room, Club Millésime access

  • Max. number of persons: ‌4
  • Area: From 85
  • Views: Pool side, Panorama view, Ocean/Sea view, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

PORTERHOUSE STEAKS & GRILLS

Type of cuisine: Gourmet

Succulent meats and a classically elegant atmosphere combine to create an impeccable signature steakhouse. An al fresco seating area provides a romantic setting under the stars.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA - SEAFOOD RESTAURANT

Type of cuisine: Gourmet

Surrounded by water, this poolside dining spot offers an exquisite seafood menu with Asian-inspired flavours. The signature Raw Bar brings the restaurant's passion to life by serving the finest sushi, sashimi and ceviche.

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONG LOONG

Type of cuisine: Other cooking style

Hong Loong is an enticing blend of timeless Chinese tastes and traditions enriched with elegant touches of contemporary style. A diverse menu of Szechuan and Cantonese creations delivers explosive flavours perfectly paired with tea.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH

Type of cuisine: International

Relax at this poolside venue, stretching out across soft white sands. Daytime guests can enjoy an array of delicious sandwiches, paninis and pizzas, fresh juices & Polynesian themed cocktails. In the evening Arabic mezze & grilled BBQs are on offer.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: International

With a warm family oriented atmosphere, indulge in a culinary portrayal of Italian & American classics and satisfy your taste buds. Located within the serviced apartment's guests can also take advantage of the delicatessen corner.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGUNA LOUNGE

Photo non contractuelle / Strictly non binding

This is where music meets the ocean and delicious treats are paired with premium drinks, classic sundowners and shisha. Diners can enjoy seafood platters & lobster thermidor while our resident DJ plays your favourite beats.

PORTER HOUSE BAR

Photo non contractuelle / Strictly non binding

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIVIER'S

Photo non contractuelle / Strictly non binding

Olivier's is fully inspired by our Executive Chef, Olivier Chaleil - sharing his culinary expertise in creating an exquisite tailor-made menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Photo non contractuelle / Strictly non binding

Open from 10AM to 8PM and ocated by the Kid's Club, Gelati corner offers a large choice of ice cream floavours and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REPLAY SPORTS BAR

Photo non contractuelle / Strictly non binding

Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 815 m²

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Sofitel Dubai The Palm Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

6,939 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

7,685 reviews

Satisfied with the service and ambience

Customer review rating 4.6/5

Jeryl B. C. F. Families - 19/06/2019 AccorHotels certified review

Nice service, staffs are very friendly and approachable, its the our 3rd time to stay in Hotel, had an amazing experience, I would like to make a suggestion to put more choices for buffet breakfast. overall had a great time and definitely will come back, will always recommend to my friends like what I did when I first stayed in your hotel.

it is OK

Customer review rating 4.6/5

Sean Couples - 19/06/2019 AccorHotels certified review

挺好。

Customer review rating 4.6/5

Ju Families - 17/06/2019 AccorHotels certified review

We had a good time but it took more than an hour to check in and they would call us once it’s ready but nobody called until we talked to them again after an hour. We were with 1 year old baby.

Loved our stay

Customer review rating 4.6/5

Shaye Couples - 17/06/2019 AccorHotels certified review

Even though it was Eid and the hotel was constantly buzzing with guests, our stay was wonderful. The staff were great, friendly and welcoming. Haven't really got anything negative to say. We can highly recommend staying here.

Our stay

Customer review rating 4.6/5

Miriam P. Couples - 17/06/2019 AccorHotels certified review

We have come to the hotel for 3 times in the last 2/3 years as we love the facilities. The gym is great and the staff is always very accommodating and lovely who make the hotel extra special. This time when we got to our room there was a few issues, the minibar was not opening, the bed mattress was not comfortable and old with dents in it , and the TV was not working, all of this was addressed quickly. Breakfast as usually was busy which is fine but attention of waiters was missing which meant asking for the same items a few times and even the buffet offering hot alternatives which where cold. Also my husband had a cheeky question when we saw the men with the chocolates which are handed out to VIP’s and anniversaries and he asked if we could have some, as we came for an anniversary before and he loves them, and at this point we were asked for the room number to ensure we get them, but they were never arriving in our room. Also when we had an issue whereby we were asked to provide the credit card details again, although we provided them at check in, the bill was blocked, at this point when trying to resolve this, we did advise of my husbands cheeky request about the chocolates and were advised we will get them but the chocolates did not arrive again and also it turned out there was no issue with the card , which I was relieved about. The pool was not clean this time round with lots of hair and items in it, I think that could be taken care off, so bearing in mind the above will we return remains unclear, I think more care should be taken with returning customers.

Elegant resort and worth visiting again

Customer review rating 4.6/5

Dr. S. A. Families - 17/06/2019 AccorHotels certified review

Everything was amazing, very good service and clean rooms and friendly staff.

Excellent Hotel Resort

Customer review rating 4.6/5

Rocky Couples - 16/06/2019 AccorHotels certified review

Great hotel service, relaxing atmosphere, great food and a lovely pool. As a silver member the check in was very easy and got our room ready right after taking breakfast. The room was excellent and spacious especially the private terrace. The service in the club lounge was outstanding, the food selection in Manava was superb. They got an excellent pool and it was big enough for all guests. The downside was the beach as it was surrounded by lots of constructions in the background which lessens the tranquility of the area. All in all, it was a great experience and would definitely come back.

Not bad

Customer review rating 4.6/5

Yousef Families - 16/06/2019 AccorHotels certified review

Positive things about the hotel are the rooms which are spacious and comfortable, as well as the friendly staff , however the negative comments are about the food mainly and the check in process

Luxury Resort

Customer review rating 4.6/5

Martin S. Couples - 15/06/2019 AccorHotels certified review

Wonderful from start to finish. Beautiful hotel,rooms,staff, dining.

Miss

Customer review rating 4.6/5

Casey D. Families - 14/06/2019 AccorHotels certified review

One of the most lovely places i have stayed, and will be back next year. Staff was very helpful, couldnt do enough to help. Just beautiful..thankyou for such a pleasurable stay..

Miss

Customer review rating 4.6/5

Lama A. Solo - 14/06/2019 AccorHotels certified review

I’m always happy with the Sofitel service no matter where I stay but getting upgraded to a junior suit this time was defiantly a plus in addition to the pleasant and cheerful staff Thank you Sofitel team

Customer review rating 4.6/5

Daleen A. Families - 14/06/2019 AccorHotels certified review

I only have one comment that Balcony was not a beach view as was advertised. Almost the beach was showing.

Amazing time at a perfect location with great service

Customer review rating 4.6/5

He… Friends - 13/06/2019 AccorHotels certified review

Starting from the arrival / welcome - the excellent room, beautiful SPA and fantastic restaurant - our stay was close to perfect and we have enjoyed every moment.

Absolute luxury

Customer review rating 4.6/5

Samantha M. Friends - 13/06/2019 AccorHotels certified review

I was blown away by the whole hotel, the rooms were fabulous, the staff so friendly and helpful, the food delicious and the facilities outstanding.

Amazing from start to finish.

Customer review rating 4.6/5

Jamie B. Couples - 13/06/2019 AccorHotels certified review

Staff could not do enough for us. Staff were extremely friendly and would like to mention the Dennis ( Front of House was first class. He made sure me and my wife were well looked after and made our stay even more enjoyable.

the residence on the hotel and the fantastic hotel service

Customer review rating 4.6/5

Firas A. Families - 12/06/2019 AccorHotels certified review

the residence on the hotel and the fantastic hotel service

Bad customer service

Customer review rating 4.6/5

Laura Friends - 12/06/2019 AccorHotels certified review

Incredibly slow check-in and out - 1 person on the desk and 7 standing around. View of absolutely nothing. Wasnt expecting sea view but at least something. Not worth the money.

Excellent

Customer review rating 4.6/5

Vikrant Couples - 12/06/2019 AccorHotels certified review

Stay was good but the room service was very slow. Need to improve.

Staycation

Customer review rating 4.6/5

Kimberley Friends - 12/06/2019 AccorHotels certified review

I stayed at the Sofitel for a quick staycation with a friend and it was incredible. The hotel was beautiful and everyone was so friendly, kind and clean.

Perfect stay, very attentive and professional staff as usual

Customer review rating 4.6/5

Gerry Families - 12/06/2019 AccorHotels certified review

We were welcomed at the Club Millesime for check in and treated attentively from that point onwards. A special thanks to all the staff from the Club Millesime and to the manager of Maui Restaurant Lesantha who has been very friendly as usual!

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