Novotel Dubai Al Barsha Hotel 4 stars

TripAdvisor rating 4.5/5 1,947 reviews
Novotel Dubai Al Barsha
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+ 28 Services
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Room 1

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Children's age
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Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Sharaf DG metro station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Dubai Al Barsha

Opp Sharaf DG Metro Station
Sheikh Zayed Road Barsha 1
POB 450011
dubai
united arab emirates

Tel: +97143049000

Fax: (+971)4/3049100

Contact email

Check-in from 14h00

Check out up to 12h00

  • DUBAI METRO :   RED Sharaf DG

  • By plane

    AL MARKTOUM (DWC) At 41km / 25.48 miles

  • By plane

    DUBAI INT (DXB) At 30km / 18.64 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 24km / 14.91 miles - Shuttle paying

  • By plane

    DUBIA INTL AIRPORT At 22km / 13.67 miles - Shuttle paying

GPS :25.112416, 55.188687

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

Superior Double Room

  • Max. number of persons: 2
  • Area: From 29
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Twin Room

  • Max. number of persons: 2
  • Area: From 29
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Special Needs Room

  • Max. number of persons: 2
  • Area: From 29
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive Double Room

  • Max. number of persons: 2
  • Area: From 29
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive Twin Room

  • Max. number of persons: 2
  • Area: From 29
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive Suite

  • Max. number of persons: 4
  • Area: From 73
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite

  • Max. number of persons: 4
  • Area: From 48
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

One-Bedroom Suite

  • Max. number of persons: 4
  • Area: From 70
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Two-Bedroom Suite

  • Max. number of persons: 6
  • Area: From 135
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Three-Bedroom Suite

  • Max. number of persons: 8
  • Area: From 220
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

365 ALL DAY DINING

Type of cuisine: International

Breakfast:Weekdays: Sunday, Monday, Tuesday, Wednesday, Thursday 6am to 10:30 am Weekends: Friday, Saturday 6 am to 11 am

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ JAVA

Type of cuisine: French

A 24 hours café serving fresh French pastries, bagels, wraps, sandwiches and salads. A wonderful beverage selection of specialty coffees, teas, fresh juices, smoothies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DECK SE7EN

Photo non contractuelle / Strictly non binding

An oasis in the city, located on the 7th floor and overlooking Sheikh Zayed Road and Jumierah, this poolside bar serves zingy Carribean bites and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BUBBLES BAR

Photo non contractuelle / Strictly non binding

Embrace one of the most chic and sophisticated lounge bar experiences in Al Barsha. Bubbles Bar, a contemporary Parisian lounge inspired bar, is serving signature cocktails and mocktails with lavish décor. Open from midday to after midnight.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 240

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 198 people

Find out more

Our guest reviews for
Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,302 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,947 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Not happy with my stay

Customer review rating 4.3/5

Ahmed A. Families - 11/08/2019 AccorHotels review

I and my family unhappy this time with our stay at the hotel since we booked two rooms, one with 3 beds and the other one with 1 bed. Unfortunately we got two bedroom instead of 3.

The best in everything

Customer review rating 4.3/5

Ahmed Families - 10/08/2019 AccorHotels review

Family enjoyment

Dear Mr. Z., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to hear that you and your family enjoyed your stay. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Eid Mubarak to you and your family. Sincerely, Robin Solomon Hotel Director

excellent

Customer review rating 4.3/5

Kanishka K. Business - 10/08/2019 AccorHotels review

excellent

Dear Mr. K., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Robin Solomon Hotel Director

Good rooms. Good food.good location

Customer review rating 4.3/5

Vivek Business - 09/08/2019 AccorHotels review

Stay was good. I thought the balcony would open. If it does not open, at least can try to keep the glasses clean to have a clear sea view

Dear Mr. R., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. However we do apologise if you were not able to open the window and fully enjoyed the view. During the summer season, humidity in Dubai is quite high therefore it is advisable to keep the windows shut to prevent humidity from coming in the rooms. Moreover if you require the window to be opened, you may request at the front office to assist you. The full cleaning of the building exterior will start soon after the necessary permits will be approved. We appreciate your time in sharing your feedback and we hope you will have the opportunity to visit us again soon. Sincerely, Robin Solomon Hotel Director

Payment issues once again

Customer review rating 4.3/5

Kelly M. Business - 08/08/2019 AccorHotels review

I have stayed at this hotel already several times, as has a colleague of mine, mainly because the location is conveniently close to our local offices. However, each time, we face issues during check in and when ordering room service. Even though we have had the rooms prepaid, and/or have provided in advance a credit card for the hotel to apply charges, each and every time during check in we are being told that there has been no payment, there is no credit card, and we have to pay on the spot. This is very unpleasant, embarrassing, and frustrating, especially when you have been traveling for 10 hours, it is 1am, and you just want to get in bed, which you cannot do until you actually pay for your first night with the promise that you will get reimbursed once the issue is settled. Each time we have had to bring someone in from the local office the next morning and, magically, have the hotel say that yes, it has all been prepaid, and they will reimburse the money they made us pay upon arrival. Once we need to order room service during our stay, we have to go through the whole dance again. This is very unprofessional behavior, insulting, and overall not pleasant at all.

Excellent service which went above and beyond

Customer review rating 4.3/5

Lisa P. Business - 08/08/2019 AccorHotels review

Very attentive staff throughout the duration of my stay. Most notable experience was when I returned to find my room serviced and found my nail clippers, which had come apart during transit, reassembled by housekeeping.

Dear Ms. P., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Handily situated good facilities and staff

Customer review rating 4.3/5

D. W. Business - 06/08/2019 AccorHotels review

The welcome is good, the staff are good, the rooms are good and the meeting room experience is good.

Dear Mr. w., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Robin Solomon Hotel Director

Enjoyable.

Customer review rating 4.3/5

Dorcas Business - 06/08/2019 AccorHotels review

It was an enjoyable experience

Dear Ms. O., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Service is poor

Customer review rating 4.3/5

Sultan Families - 06/08/2019 AccorHotels review

Honestly, this time the service of the hotel is very poor. For check in we stayed two hours waiting the room key althought I mentioned in the application during the online check in that I will be coming on 2 pm. Additionally my membership is silver and one of its Benefits is late checkout and to showed their apologize because of check in issue they said will give you late checkout till 4 but unfortunately at the last day they keeping noise us by calling every half an hour to do the checkout and the calls start from 12 pm. Honestly it was the worst stay

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. We sincerely apologize for the inconvenience you encountered during your stay. Upon my investigation with our front office team, your check-out time was extended until 8pm to recover our fault in check-in delay. Moreover, our team will be briefed to learn from this experience and to prevent such incident from happening again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Robin Solomon Hotel Director

Very bad

Customer review rating 4.3/5

Riham S. Families - 06/08/2019 AccorHotels review

Very bad , the staff , the service, the facilities, the cleanliness, the food , the food , the food ... baaaadd food

Dear Ms. S., Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. We sincerely regret the inconvenience you encountered during your stay. We would like to hear more about your concern regarding the food to address the matter. Please do not hesitate to contact us should you need further assistance. We do hope that you will consider us again on your future accommodation needs. Sincerely, Robin Solomon Hotel Director

very good property with very good service

Customer review rating 4.3/5

Chetan S. Families - 05/08/2019 AccorHotels review

very much satisfied

Dear Mr. s., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Our stay in your hotel is one of the best.

Customer review rating 4.3/5

Cristina Couples - 05/08/2019 AccorHotels review

Our stay was one of the best though it was only for a staycation. Esther your receptionist is very accomodating and cheerful. The rooms are cozy and clean. The buffet breakfast is fine and filling. Giving us another extra 2 hrs for extension is highly appreciated. Keep up the good work.

Dear Ms. P., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Narrow room

Customer review rating 4.3/5

Michael M. F. N. Business - 05/08/2019 AccorHotels review

Dears, After a 14 times staying at your esteemed hotel, i noticed in the last three stays that i'm always in a narrow room without any justification of the room choice. Please you can check my profile and previous stays and the rooms that i was staying in to compare. Hope this will be better on my next stay. Kind Regards Michael MOUNIR

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon my investigation with our front office team, I learned that our occupancy was high during your visit which gave our front desk team a limited room choices. Moreover, we have updated your room preference in our system to ensure that we provide it to you on your next visit. We really appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Robin Solomon Hotel Director

Good

Customer review rating 4.3/5

Arun J. T. Business - 05/08/2019 AccorHotels review

Good

Dear Mr. T., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Good

Customer review rating 4.3/5

Azeem S. Business - 05/08/2019 AccorHotels review

Food in the breakfast was not good. the fruit has some rotten smell in it.

Dear Mr. S., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations. We will look into the quality of fruits we serve for breakfast to ensure that we only serve the fresh produce. I really appreciate your feedback and we hope to welcome you again soon. With much appreciation, Robin Solomon Hotel Director

Nice Hotel for a short business stay

Customer review rating 4.3/5

Arzou Business - 04/08/2019 AccorHotels review

Nice Room and comfy bed - Easy & Fast check in/out process

Dear Mr. A., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Maintain good service throughout

Customer review rating 4.3/5

Megha P. Couples - 02/08/2019 AccorHotels review

Excellent

Dear Ms. P., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Dr

Customer review rating 4.3/5

Wei L. Business - 02/08/2019 AccorHotels review

Business trip in Dubai for 9 days. Enjoy advanced facilities and 5 star services at Novotel. Excellent and unforgettable experience here.

Dear Mr. L., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

My family and I loved the hotel.

Customer review rating 4.3/5

Rosa A. Families - 02/08/2019 AccorHotels review

We loved the room we stayed in, the food was great, great help in the hotel,and we hope to come back soon!

Dear Ms. A., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

All the staff members of the hotel were very courteous and helpful during our stay.

Customer review rating 4.3/5

Robert K. Families - 01/08/2019 AccorHotels review

Was pleased to be able to have an early check in and have our 2 room suite upgraded to a 3 room suite. The day manager was very helpful in getting us the room otherwise we would have to wait until 10-11 am to have our 2 bed room suite prepared.

Dear Mr. K., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director
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