Novotel Suites Clermont Ferrand Polydome Hotel 4 stars

TripAdvisor rating 4.5/5 907 reviews
Novotel Suites Clermont Ferrand Polydome
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Room 1

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Hotel extras

  • 5 minutes' walk from the Coopérative de Mai concert hall

  • 5 minutes' walk from the Marcel Michelin rugbystadium

  • Unrestricted access to the fitness room 24 hours a day

  • Free revitalizing massages every Thursday evening

  • 24-hour Web corner on a Mac with printer. FreeWIFI throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Massage
  • Outdoor tennis court (Nearby)
Business services
  • 1 meeting room(s)
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Clermont Ferrand Polydome

52 54 Avenue de la Republique
63100
clermont ferrand
france

Tel: +33473423473

Fax: (+33)4/73423477

Contact email

Check-in from 12h00

Check out up to 12h00

  • Station Polydome :   ligne A Station 1er mai

  • By plane

    AULNAT At 5km / 3.11 miles

  • By train

    CLERMONT FERRAND At 1.4km / 0.87 miles

GPS :45.785396, 3.10208

Our accommodations

Superior Suite - 323 sq. ft. (30 m²) - with a double bed and sofa bed

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Family Suite - 323 sq. ft. (30 m²) - with a double bed and sofa bed

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite - 323 sq. ft. (30 m²) - with a double bed and sofa bed

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

COMPTOIRS NOMADES

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 19 people

Find out more
Novotel Suites Clermont Ferrand Polydome Meeting Room

Our guest reviews for
Novotel Suites Clermont Ferrand Polydome

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,289 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

907 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

never disappoints

Customer review rating 4.5/5

Murielle Business - 19/05/2019 AccorHotels certified review

very good, come here once a year and always charming professional welcome

Ok except for check-in

Customer review rating 4.5/5

Martin R. Families - 18/05/2019 AccorHotels certified review

At check-in had a problem convincing the person on duty to give me the 3 rooms I had booked as he said I hadn't paid enough. I explained 3 times that as an accor club member I had booked a secret sales deal but he refused to accept that the price I paid was correct. Eventually l, having shown him the confirmation several times he gave me the number of rooms booked but he behaved as if he was doing me a favour.

Very convenient for the rugby stadium.

Customer review rating 4.5/5

Trevor H. Couples - 27/04/2019 AccorHotels certified review

An overnight stay as we were attending the ASM Clermont Auvergne rugby match against London Harlequins. The hotel was ideal given its location and that the match finished very late. Room was good, clean and well equipped.

So so

Customer review rating 4.5/5

D. Families - 23/04/2019 AccorHotels certified review

The hotel has aged and is in need of renovation. A bit disappointed for a 4-star hotel

Dear Guest, Thank you to take a time to write us. I am so sorry about your deception but we try to renovated hotel step by step. I hope that you will give us another chance. Best regards , Anna BOHORODZICZ

The hotel is like my home away from home.

Customer review rating 4.5/5

Brad W. Business - 22/04/2019 AccorHotels certified review

Always a pleasure. Large clean rooms, good location, and a good breakfast. The best feature of all is the friendliness and excellent service of the staff.

Customer review rating 4.5/5

David H. Business - 16/04/2019 AccorHotels certified review

Positive: breakfast was incredible. Quiche Lorraine great, pain au chocolat, etc. Negative: well, the toilet paper is very....how shall I say....rough / abrasive / uncomfortable.

Great

Customer review rating 4.5/5

Stephan C. Business - 15/04/2019 AccorHotels certified review

Friendly hospitality, great service

Degrading customer service

Customer review rating 4.5/5

Mukul Business - 13/04/2019 AccorHotels certified review

Rooms are good but I felt that reception was arrogant . There is just one person at a time on reception and there are always multiple people in line. The receptionist just hurrying up without following full process. I was not even offered the free drink that comes with silver accor status. Felt that the emphasis is just moving people in and out. This is likely the last time I stay here.

Dear Guest, I’m terribly sorry to read that your stay was not satisfied. We have a lot of congratulations for all of staff and our welcoming. I amalso sorry for welcoming drink but we had your classic card first. I hope that in the future you will give us another chance to offer you a free drink and show the best of us. Best regards, Anna BOHORODZICZ Assistante de direction

As usual .. welcome on top ... professional staff ..desk , cleaners always available and smiling

Customer review rating 4.5/5

Family B. Families - 13/04/2019 AccorHotels certified review

Just a little point to be taking care of : missing small bread and small chococolat bread at breakfast time ,no more available in kitchen

Pleasant “home” during a business trip

Customer review rating 4.5/5

Yaroslavna Business - 12/04/2019 AccorHotels certified review

Delicious lov organic tea. Breakfast could be more varied Clean and spacious

Customer review rating 4.5/5

Gabor Business - 12/04/2019 AccorHotels certified review

the hotel was very comfortable, and the staff persons were very polite and helpful

Dear Guest, What a pleasure to see your feedback ! We try to do our best every day to make your stay better. Hope to see you back very soon. Best regards, Anna BOHORODZICZ Assistante de direction

nice stay

Customer review rating 4.5/5

Anonymous Business - 10/04/2019 AccorHotels certified review

The stay was nice. There was a rugby match on my arrival day that made finding parking on the street impossible.

I love everything about this hotel

Customer review rating 4.5/5

Morgan M. Business - 07/04/2019 AccorHotels certified review

The rooms were large and practical- the size of the room with the practical kitchenette, table, and couch ensured that I had everything I needed and was able to spend my time in the hotel very comfortably. the location was convenient, close to the tram, Michelin Carmes offices, and the train station. The staff was friendly and helpful- they helped me with needs and answered questions about local services. Breakfast was delicious, with lots of options and good quality. I plan to stay at this hotel every time I stay in Clermont from now on. Also, I liked the funny signs around the hotel- it was nice to have a fun sense of humor. The only thing that wasn't great was the pizza- it wasn't very tasty, but it was still sufficient and I was happy to have a quick and easy option for when I did not have very much time for dinner.

Quite satisfying stay!

Customer review rating 4.5/5

Satish Business - 06/04/2019 AccorHotels certified review

Early check-in without any extra charges. Timely cleaning everyday. Good variety in breakfast.

Great service from a super friendly team.

Customer review rating 4.5/5

Anonymous Business - 04/04/2019 AccorHotels certified review

It was a great stay as usual; my second stay at this location. The room was spacious and clean, food at breakfast was great, and as always, the team was very attentive to my needs.

Good hotel but service

Customer review rating 4.5/5

Aleksandr Business - 31/03/2019 AccorHotels certified review

I stayed at the hotel for almost 4 weeks. The room is great with small kitchen, complementary bottle of water each day saved me during busy days. Breakfast was OK. On the arrival date I asked to add loyalty points for this stay to my Accord ID, but the guy at the reception told me that it was impossible and I need to create another ID. He promised me to take care of it. However, after a week of stay when I wondered about the progress in this matter there was no reply. During my check-out I asked one more time, but received no concrete answer. I preferred to have negative answer at once either to treat a customer in such a way.

Dear Guest, We are terribly sorry for this disagreement. We checked and we put your leclub card during your stay. Unfortunately it is not working because you need to accept the general condition. Once again we are terribly sorry for this misunderstood. Sincerely, Anna BOHORODZICZ Assistante de direction

Positive

Customer review rating 4.5/5

Tomek Business - 28/03/2019 AccorHotels certified review

Great personel cleam room perfect localization

Good stayin - quite like in home.

Customer review rating 4.5/5

Cesary Business - 28/03/2019 AccorHotels certified review

Spacious good equipped room, very helpful crew, for me very good location, nice breakfast - no negative things.

Great hotel friendly staff

Customer review rating 4.5/5

Anonymous Business - 25/03/2019 AccorHotels certified review

The stay was very comfortable. Everything I needed was available and every request was accommodated.

Dear, We are open 24/7 and there is always someone at the desk ready to help you. This comment is a nice reward and it motivates the team to give the best! Thank you. Céline BECKER Directrice

Very comfortable

Customer review rating 4.5/5

C H. Business - 24/03/2019 AccorHotels certified review

I was very comfortable at Suite Novotel. The room was nice, quiet and had many of the ammenities I look for in a hotel.

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