Hotel - Novotel Marrakech Hivernage
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Novotel Marrakech Hivernage Hotel

3.5/5 1,603 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in your room
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • CASABLANCA (Paying)
    • MARRAKECH MENARA (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Horse riding

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • Web Corner
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our bars
See all our restaurants and bars
3.8/5 AccorHotels Rating 1,504 reviews

Our guest reviews for Novotel Marrakech Hivernage

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,603 reviews
Choukri E. J. Business - 01/02/2019 AccorHotels certified review
« Tournée début 2019 »

Excellent Rooms are good and very clean, the employees are kind and professional. The foods also are good . Very convenient and well situated

Dr S. Couples - 27/01/2019 AccorHotels certified review
« Dr »

Excellent experience Made our visit Comfortable and enjoyable

Pavel Couples - 16/01/2019 AccorHotels certified review
« Dated room, unenthusiastic staff »

Reception staff did not make us feel welcome, very unenthusiastic. Room had odd layout and was rather dated. Sink and shower did not drain well. Carpet looked dirty. Breakfast room looked nice and modern however it was very cold both mornings, people sat in in winter jackets.

Sandie Couples - 04/01/2019 AccorHotels certified review
« Friendly staff and good location »

Warmly welcomed by the friendly helpful staff. Good location for walking to both the souks and the modern parts of the City.

Namia Friends - 26/12/2018 AccorHotels certified review
« Great location »

Everything went well. Clean room, good breakfast, fantastic location. A bit surprised not to have water in the room on arrival.

Daniel Couples - 17/12/2018 AccorHotels certified review
« Very odd to have to pay extra for omelette at prepaid breakfast buffet »

First time experience aftet 50 hotels that an omelette costs extra at brakfast buffet.

John Couples - 16/12/2018 AccorHotels certified review
« Tired hotel, extremely good staff »

A somewhat tatty room, stained table, torn carpet, very noisy heating, mean on room coffee, teas, gels etc... The only compensation were the staff, very helpful, attentive, knowledgeable for information,, the breakfast and meals were good but the breakfast area could do with more tables and chairs during the breakfast period and changed for more lounge style for cocktails., snacks. When the football is on it is too load for relaxing in the other room. A smoke free area would be nice for drinks.

Aviatorchris Friends - 13/12/2018 AccorHotels certified review
« No to the standard that I would expect from a 4* Novotel. »

Disappointing for a so called 4* hotel.

Mad Families - 08/12/2018 AccorHotels certified review
« This was a memorable, Excellent stay! »

Reading all the negative reports on tripadvisor about this hotel really made me hesitating to book a room at this hotel, but once I made my choice on it and went using it I found something tottaly different, everything was just excellent, the online check in was done prior arrival, very rapid we got the keys to the room once at the reception. The room was quiet big giving view on the street which I did not regret as it was cheaper than the one on the pool and also that the view on the around about and on Sofitel was just excellent, nice and soft beds, two single beds stuck to each other and the third one was for my little 04 year daughter. microwave , fridge and kettle really served in heating or preparing a tea, the bathroom was also excellent ,very clean, new towels, shampoo and soaps were provided every morning. Breakfast was also very good and you find all what you need, the only thing is that you start to get bored of the same things if your stay exceed a week. I have to say that the staff was very very professional and always supportive and helpful with a smile on the face, Imed in the reception, Narssis, Amine and Imen of the restaurant, Rachid and Mimoun and also the lady that wears contact glasses who was cleaning my room every morning, were all great, they really deserve typical consideration All in all, I never forget choosing the Novotel Marrakech and if I for some reason will come back to Marrakech I will certainly use again this hotel and get hopefully the room 416 I stronlgly recommend this hotel which is also a walking distance to most of the important famous places of Marrakech

Anonymous Solo - 02/12/2018 AccorHotels certified review
« ok »

old property, room ok, restaurant not always available

Couples - 30/11/2018 TripAdvisor review
« Good location and value for money »

The hotel is conveiently located in a quiet area with many upscale hotels, restaurants and clubs in the vicinity. The rooms are clean and well maintained and equipped with a balcony. The selection of food for breakfast is very limited and it is not kept warm. We did not enjoy this breakfast.

Kalhamar Families - 29/11/2018 AccorHotels certified review
« Terrible Customer Service and Housekeeping »

Terrible Customer Service and Housekeeping, not the usual welcome and experience on Accor hotel.

S. Friends - 26/11/2018 AccorHotels certified review
« EXCELENT »

RAS..............................................................................................................

Carl M. V. Friends - 21/11/2018 AccorHotels certified review
« Three nights in Marrakesh. »

A lovely hotel in Marrakesh. Staff was excellent, food was good, service was excellent and professional. We had dinner as well as snacks in the dinning room as well as in the outdoor lounge overlooking a beautiful city and excellent of the sun setting.

Durian1 Friends getaway - 20/11/2018 TripAdvisor review
« Excellent 3 night stay in Marrakech »

From the moment we arrived at the hotel from the airport with our rental car, it was one of our most and best memories of Morocco. The staff was excellent, the food good and the service very professional. We had both dinner and snakes in the dinning room as well as breakfast. The view from the lounge area just off the hotel lobby, was one overlooking the city from from high point with an excellent view of the sun setting. We were able to use the hotel as a base and visit surrounding cites as well as the Marrakech Madina which should not be missed. .

Family - 12/11/2018 TripAdvisor review
« Top Class! »

We were only a couple of days in this hotel. Its location is superbe, and the staff was accommodating, polite and very helpful indeed. We arrived early, and they were kind enough to help us store our luggage safely and find some interesting things to do while waiting for our room. Great stay!

Dr. H. M. Couples - 04/11/2018 AccorHotels certified review
« Not too bad »

It is ok however breakfast was less than the standard for a Novotel..also busy with no seats...the staff though were very good n found us a spot outside the main breakfast area and serviced us with all what we need

Nich Solo - 18/10/2018 AccorHotels certified review

Very enjoyable. Good room and close access to most of the key sights in Marrakech.

Anonymous Friends - 16/10/2018 AccorHotels certified review
« GOOD, BUT SWIMMING POOL OPENING TIMES SHOULD BE INCREASED »

GOOD, BUT SWIMMING POOL OPENING TIMES SHOULD BE INCREASED (CLOSES VERY VERY EARLY)

Sinead L. Families - 13/10/2018 AccorHotels certified review
« Absolutely fantastic »

Again absolutely fantastic

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