Hotel - Sofitel Dubai Jumeirah Beach
Sofitel Hotel Sofitel Hotel

Sofitel Dubai Jumeirah Beach Hotel

4.5/5 6,885 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Within the 31-storey building the hotel has 438 sea-view rooms and suites, including 27 Junior Suites, 12 Prestige Suites and 1 Imperial Suite. Each room has a private balcony with views across the Arabian Gulf.

  • 438 rooms
  • 213 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 132 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 13,574 reviews

Our guest reviews for Sofitel Dubai Jumeirah Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,885 reviews
Trail45166037783 Business - 20/02/2019 TripAdvisor review
« Disappointing »

It was windy while staying and the balcony door did not seal so that it constantly whistled. Was told this could not be fixed. Room was small and there were no comfortable chairs to lounge on. Pool and pool area is small and was crowded with boisterous teenages. Not the relaxing oasis I was hoping for.

Patrick O. C. Couples - 16/02/2019 AccorHotels certified review
« excellent »

excellent staff were brilliant and very helpful could not fault any thing about the hotel and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Usama A. R. Couples - 16/02/2019 AccorHotels certified review
« Clean, excellent location, amazing view »

It was such of relax but a little noisy at night because of the location and shops around the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Usama Al-R., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Abdulrahim Business - 15/02/2019 AccorHotels certified review
« Abdulrahim »

It was a great day. I would like to thanks all the Sofitel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Anonymous Business - 14/02/2019 AccorHotels certified review
« Would not recommend for business event »

We scheduled airport transportation after our company event. Got a random call from the concierge at 4.15 in the morning that we were being picked up 1 hour and 45 minutes earlier than we booked, no matter if we like it or not and for no good reason. So some members of staff are definitely the rudest I've ever encountered. Also one of our business partner's phones was stolen and the hotel did not seem to care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren A., Thank you for taking the time to tell us about your experience at the Sofitel Dubai Jumeirah Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In regards the transportation kindly be inform it was arrange by the Denk Pharma company for early pick up and the driver has called. About the lost mobile phone our security team has investigate and review, the feedback was given to your colleague accordingly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Santo Benidin Guest Experience Team

Mrs. A. Couples - 13/02/2019 AccorHotels certified review
« Amazing »

We loved everything. Special thanks to Mr. Elwey in front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ghadeer A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Dorothy A. Couples - 13/02/2019 AccorHotels certified review
« Very in the hub of this resort »

Nice hotel.a bit tired looking.excellent food. Staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dorothy a., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Chris S. Couples - 13/02/2019 AccorHotels certified review
« Mr Chris S. »

Fantastic. Service and food exceptional- marvellous location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

James H. Business - 12/02/2019 AccorHotels certified review
« Another Great Vacation with our favorite Sofitel Hotel in Dubai »

We are always greeted by name upon arrival, the porters Ajil, Krishina and Zam Zam remember you every time and that shows they take the time to know their guests even though there are many that come and go!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.H., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Tatyana P. Couples - 12/02/2019 AccorHotels certified review
« Very good »

It was a pleasure to stay in Sofitel hotel. Mina from reception was very polite , helpful and all the time gave a good advice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Karen H. Business - 12/02/2019 AccorHotels certified review
« Issues with keys the entire time »

Staff very helpful and friendly. Front desk very kind and manager on Duty ( sitting at small desk near front desk) helped us out a lot. Everytime I went to the elevator after working my key did not work . Other guests complianed as well as we were constantly not able to go up to the rooms. My son was alone most of the week during the day and had the same issue. Each time we replaced them and really tried to keep cards away from cellphones. Finally on Saturday ( second to last day) we were able to find out part of the issue- that I needed to put more credit down. I should have been called in room or sent a message- not just keys being constantly blocked! It was very much of a hassle because to get to 30th floor takes time and then to be locked out is frustrating!

Love A. T. Solo - 11/02/2019 AccorHotels certified review
« Excellent stay in a great location. »

Hotel was in excellent location. Staff were extremely helpful (especially Ali on the front desk) and the rooms were spacious and well appointed.

Bertrand C. Families - 11/02/2019 AccorHotels certified review
« Very disappointed »

As per my complains to the Duty manager, I am very disappointed by my stay in Sofitel JBR. I had reserved a room with a sea view and was legitimately expecting a good Sofitel worldwide standar, so you can imagine my astonishment when I realized that I could not even used the toilets seat because the toilets room is so small... I cannot comment on my discomfort to have to complain for such reason when I am only a male of 1.75 m and 75 kg... The worst is that once I complain over the phone my complain was only replied by a proposed discount on my next stay... This is overall completely unacceptable from a such brand of SOFITEL...

Sebastian K. Couples - 11/02/2019 AccorHotels certified review
« Very clean and nice hotel, great service and an amazing breakfast »

We had a great time in Dubai and this hotel was located in a perfect spot for us. Clean and nice rooms and we all loved the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Dorothy D. Couples - 11/02/2019 AccorHotels certified review
« Nice winter break. »

Very enjoyable 12 nights, stayed in room 3010 which gave us fantastic views. spacious room and comfortable bed, very diligent housekeeping. Club lounge good and very polite attentive staff. Buffet restaurant food very good and again lovely waiters and hostesses. Only negative comment, small pool area for a large hotel. However beach nearby which kind of makes up for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Serene Business - 10/02/2019 AccorHotels certified review
« Good holiday »

Great location and accessibility, rooms were good.,Breakfast was the same daily though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Koshy, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Anonymous Business - 10/02/2019 AccorHotels certified review
« Good »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Francois L., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Anonymous Families - 09/02/2019 AccorHotels certified review

Was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Irene R. Couples - 08/02/2019 AccorHotels certified review
« An excellent hotel »

Exceeded our expectations, room was VERY clean, very pleasant, the gym and sauna/steam room-area great, the breakfast was excellent etc. Could not have been happier staying there and did not wantti leave :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Gabor Couples - 08/02/2019 AccorHotels certified review
« Good location, good services »

Good location, good services. Breakfast was good quality. The only thing maybe not as good as other services was the fact that I felt the number of elevators is not enough, sometimes we had to wait long, but it was not a big issue. Helal on the 25th floor was very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

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